Adobe Acrobat Sign

what should i do next

we have:verified the email address (multiple times - copy pasted it in browser and verified that it receives emails from us) tried to make an account on this specific email address. this was successful, but the agreement did not show up in the list of agreements send a reminder to the specific email address. This was not successful checked the spamfilter. it did not appear. Please advise us how to proceed. 

Hi,We want to disable the email notifications that we receive, once the client has finished signing or at least remove the PDF file from appearing in the email The instructions here do not make sense as the Adobe Acrobat Sign (profile icon) does not have “My Profile” drop-down  https://helpx.adobe.com/sign/web/kb/how-to-adjust-email-notifications-in-adobe-sign.html?linkId=100000382274180 

I sent documents to my employees to sign, but now I don't know where those contracts are with the signatures added they say they already signed but I haven't received anything I enter my account or I can't find any option that takes me to them.

I am sending documents for signature using AdobeSign and I have some clients that are saying they have not received them at all...I am showing them in my pending as sent... why are they not seeing them in their email?I am using AdobeSign and sending documents.  Some of my clients are saying they are never receiving them while others are - why is this and how can i stop it from happening?

Hi, when editing a template that I have created. Just plain pdf documents with editable fields.Takes a moment to load, can see the spinning circles and then it loads for me to modify.However if I’m done and click close on the top right, and then remembered I forgot something.When I go and edit the template straightaway, it looks like it loads but then only a blank white page appears.Have tried clearing browser cache and cookies. Have tried different browsers.Same issue. It looks like I’ll be able to edit it again if I don’t try again for a while.Is there any soluton to this as I don’t want to wait around in hopes I can edit it again.

Bonjour,Je souhaite obtenir un compte Acrobat Sign Developer Edition afin de développer et tester une intégration utilisant l’API REST Acrobat Sign.J’ai rempli avec succès le formulaire officiel d’inscription à Developer Edition. La page de confirmation indique que je dois recevoir, sous environ 30 minutes, un e-mail contenant un lien vers mon nouveau compte développeur.Cependant, je ne reçois jamais cet e-mail d’activation, y compris après vérification des courriers indésirables et des spams.J’ai effectué plusieurs tentatives, notamment avec une autre adresse e-mail et un autre Adobe ID. Le résultat est toujours le même : le formulaire est accepté et la page de confirmation s’affiche, mais aucun e-mail d’activation Developer Edition n’est reçu.Un représentant Adobe pourrait-il vérifier si mon compte Developer Edition est correctement créé et m’indiquer comment procéder à son activation ?Mon objectif est de créer une API Application et d’utiliser OAuth avec l’API REST Acrobat Sign pour

Hello, The request e-signatures from e-sign templates function is not working for me. After stating 'Your files are being processed' for about a minute, the error 'Unable to process files - There was an error processing your files. Please try again.' appears.I have tried this on both Edge and Firefox, and have tried multiple saved e-templates to try isolating the issue but it still persists. Can you please suggest how this can be fixed?

Hello,I am trying to register for an Adobe Acrobat Sign Developer Edition account so I can develop an integration using the Acrobat Sign REST API.I have submitted the official Developer Edition registration form multiple times:https://www.adobe.com/acrobat/business/developer-form.htmlAfter submitting the form, I receive the confirmation message stating:“You will receive an email in about 30 minutes with a link to your new developer account.”However, I never receive this email.I have already:waited well beyond 30 minutes; checked my spam/junk folders; submitted the registration several times; verified that my Adobe ID is active; attempted the registration on different occasions.I specifically need access to Acrobat Sign Developer Edition / Acrobat Sign API, including the ability to create an API Application and obtain OAuth credentials.Could an Adobe employee please check whether my Developer Edition provisioning request is stuck or whether an Acrobat Sign account already exists for my

I am using Adobe Acrobat Sign for sending contracts. I want to create reusable templates so I don't have to recreate the document every time. I have tried creating a template, but the recipient fields are not saving correctly. What is the recommended workflow.I also found a detailed step-by-step tutorial here:[Third party link removed by Adobe Moderator]  

Hello, I have a webform that receives many submissions daily, and I am looking for a way to automatically name (or rename) completed files using the data entered in a particular field. Manually renaming these files has become quite a task. Due to the completed documents being Adobe signature certified, I am not able to use Adobe Acrobat scripts to rename the file.I would like the files to be renamed in the format "[employee ID]_Release," where the employee ID is one of the fields. Is there a way to do this automatically in Adobe, or is it only possible with other apps/software? I've been looking into Microsoft's Power Automate to automatically add completed forms to a Teams channel. There is a way to rename the file in this step, but I'm having trouble extracting the "employee ID" field. The "parse CSV" steps seem to require an API, which I do not have access to. I appreciate any help or guidance on this topic.

I have Adobe Acrobat Pro as part of the Enterprise Version, and I am an admin console user. Adobe Acrobat Pro includes a request signature function. Within its signature settings, there is an option for signature preferences. However, I cannot find a setting called "Global Setting" that would allow me to disable attaching the signed agreements and email to all recipients after the signature process. Is there any way for me, as the admin console user, to enable the "Global Setting"?

Hello,I’m unable to find an answer to what I think should be an easy question.  We have the setting requiring signers to verify their email after signing enabled.My question is do they get sent reminders when they haven’t verified?  Or just the email just sit there unverified forever...and as such the agreement is never “completed”?Thanks.

I’ve built a few document templates in Adobe Salesforce and each time I go to preview I hit an error around the null object. The user has all of the object permissions that I’m pulling my information from and i have tried narrowing it down to just adding the record Id on the template to see if any of the lookup fields were causing issues but i’m still receiving this error attached  

Hello all, I've run into a problem where I require a recipient's name be populated on a document, but the form shows complete once they sign and the name field is left blank. Any suggestions or feedback is appreciated! 

Trying to send a document for e-signature. Keep getting the following 'Authentication Error' message. I have checked that I have Adobe Pro. My IT people have suggested asking on this forum how to correct this issue. 

Hi, We're trying to implement an endpoint to receive Adobe Sign webhooks in a PHP/Symfony application but can't seem to pass the verification process. The registration form always returns "The URL provided is not a valid webhook URL." Our code looks like this public function __invoke(Request $request): Response { // fetch the header $adobeClientIdHeader = $request->headers->get('X-AdobeSign-ClientId'); // Compare it with what we expect to receive // Which is `UB7E5BXCXY` in integration environment if ($adobeClientIdHeader !== $this->adobeSignClientId) { return new JsonResponse(null, Response::HTTP_FORBIDDEN); } // Return the client id if the method is GET if ('GET' === $request->getMethod()) { return new JsonResponse(['xAdobeSignClientId' => $this->adobeSignClientId]); } if ('POST' === $request->getMethod()) { // Handle the webhook... return new J