Bug Reports

When duplicate page and then replace the pictures/image, it comes in low resolution/unlcear. Attached a screenshots to compare. Enclosed below after replacing the image. Please fix the update 

Hallo,Scheinbar seit dem letzten Update werden die vom Handy in die App Adobe Express hochgeladen Bilder in sehr minderwertiger Qualität eingefügt. In einer Datei habe ich das Bild neu hochgeladen und die Qualität ist extrem schlecht. Vorher wurde es korrekt angezeigt. Bitte das Problem beheben. Wenn die Bilder normal eingefügt werden (über das +), sind die von der Größe auf einmal viel kleiner als vorher. Wie gesagt, es sind dieselben Bilder in der gleichen Auflösung . Der einzige Unterschied ist ein Update der App 

I think Adobe Express ruined my PDFs. 1. It rendered blank rectangles for characters with accents. I ended up manually copy and pasting text to fix this.2. When I download the PDF there is a grey line to the left of some PNGs which were not there previously.3. There doesn't seem to be a way to undo the PDF from using Adobe Express. I feel trapped and upset because I put in a lot of work into this PDF that I need to fix again.

No matter how long I wait, my download attempt always stops at 90%. I have tried refreshing, re-opening etc. This seems to be a long-standing issue??

seit meinem Update auf ios 26 bzw. ipad os 26 funktioniert bei mir der Collage Maker nicht mehr. Kann drauftippen, so viel ich will, passiert einfach nichts. Alle anderen Schnellaktionen funktionieren. Sowohl auf dem Iphone als auch auf dem Ipad. Am Gerät kann's also nicht liegen. Irgendwelche Ideen?

Hey for the last week or so I've been getting this error.  "Your media didn't import, please re upload it."  This is for every single image I've ever uploaded. Even after I upload an image again it still doesn't import and gives the same error. When I go to "My Stuff" I can see these images multiple times but none of them will import. Anyone else having this problem or know how to fix it? There was an update to the app yesterday but this did not fix the issue. This is frustrating when im trying to work fast as I dont want to have to upload the same image I already uploaded 20 times.  

Uploads taking a lot time to display the image or video; audio and video out of sync; play bar not moving when video is playing; quick keys not working; won't start when pushing spacebar. It's just so painful to edit a two minute video when Express is wasting so much time. I keep having to reload the page to clear the problem, upload and download speeds are at just fine according to speedtest. I have another project I need to get to and I'm wasting so much time waiting on Express.

Unable to copy text from Express Comments section into my Express document > I WAS able to do this a few weeks ago. I just spoke to my boss, and she can't do it either. Wondering if more folks are experiencing this problem? I can copy and paste from Photoshop and Illustrator into Express, but NOT from the Express Comments section. Let me know if there's a fix! Thank you!! 

I've created several social posts using templates in Express, but I'm unable to download them due to these errors. I either get the error that stock assets are no longer licensed (but it won't tell me which ones), or that assets failed to upload - I didn't even upload assets this is purely from a template that I was testing before wasting my time customizing it only to find I can't download the images. These are both from templates I used from Adobe Express. I'm a premium member with unlimited stock downloads. 

Sometimes the text on the images are exporting with the red dots underlining the text that are used to suggest a spelling error. Current solution is to turn off spell check for that page (or pages) when exporting. 

error al estar ejecutanto el bulk createBulk Create and GenerateUUID: 98e33750-4d79-44a9-9f75-4e9ba425075c Ya probe en equipos diferentes en navegadores diferentes y sigue el mismo error que solucion hay para este problema 

Hi, recently when I'm working on something (iPhone express app) a box will pop up at the bottom saying an update is available, if I click Install, it will buffer then crash, if I close the box it will also crash after a few seconds. I've cleared cache, data, uninstalled, restarted, signed out and in again, and there's no app update in the App Store for express. I also cannot copy something from another file in express and paste to another which I've always been able to do. Very frustrating. Is there a fix or any advice for this? Thanks.

I can't access my projects. It's down. I have to have this by morning. I have my own business and I use this. It really messed me up bc I have things scheduled to be posted and I can't now bc yalls stuff is down. Pls fix this asap 

Every time I try to create an animated charachter I get this message.  "Something went wrong while creating your animation. Please refresh the page."  I have restarted my computer and have only Adobe Express open.  I was able to make these last night and many times before.

I'm trying to simply copy and paste any element from text to design etc. And I get the error "media failed to upload, please reupload it".What am I doing wrong? This has never happened before and I can't seem to find a fix or a setting that helps.Thanks in advance  

When I attempt to edit text or move design features (or edit anything) Adobe Express automatically zooms out. I can't edit my documents while zoomed in.

Hi I cannot access the app, I have re-downloaded the app multiple times turned my phone off and on, swiped up on the app to restart it but nothing is working. I am on an iPhone 15 Pro and my iPhone is completely up-to-date. Not sure what I can do to fix this please help!

Tras actualizar a la última versión de Google Chrome para Mac - Versión 140.0.7339.208 (Build oficial) (x86_64) - al intentar entrar a adobe express me redirige a https://express.adobe.com/unsupported-browser?from%2F= con el siguiente mensaje de error: también sale el mismo error si intento usar la herramienta de generación de QRs:https://new.express.adobe.com/tools/generate-qr-code  

I need to access Adobe Assets with my Android phone so I can retrieve recently deleted files but it keeps telling me that the browser isn't supported. I've tried Edge, Bing, MSN, Chrome and AdBlock Plus. None work.

Had no problems till yesterday. Today as usual when I opened Adobe expresss app to create new content. Both media and favourites are not loading up. Is Adobe facing any technical difficulties?

The alignment option is missing from the Express app. I have updated my iOS and also the Express app. Still it is missing. I have version 29.1.0 for my app. 

Hi,  Adobe Express' background removal doesn't deliver transparent pngs - and has yet to be fixed. Any news?

When downloading a project it is always stuck in "We're working on your file, you'll be able to download it soon

When uploading a video into any Express project, the quality is degraded significantly. Colors are extremely blown out, contrast is extreme and the general quality is just blurry and poor.

Hi, As I was working on my content in Adobe express in my mobile, the fonts page came up blank. I tried multiple times, closed the app and tried it again. Same result. Fonts are not loading up. Anybody else facing the same problem? Please fix the issue at the earliest.