Solved

I would like to cancel and it is not easy to do. No disclosure or transparency about this. I am very upset, and disappointed.  

I want to know whether, if a vector file is rejected due to a quality issue, intellectual property, or similar content, I can modify the file—for example, by deleting some parts or adding something new—and then upload the revised version again.

HELP!!!In Premiere, the Dynamic Link option appears grayed out—both when I right-click a clip and in the top "File" menu. I can't even click on it. The programs are the same version.How I can fix it?

I have Mac OS Sequioa 15.4.1. and Illustrator v29. I do not have a Wacom table of any type, nor do I have any Wacom software.However, upon launch Illustrator says there is a problem with the Wacom driver. To fix this, I have tried:- searching entire hard drive and removing anything named Wacom.- trashing all preference files.Illustrator still defaults to thinkng thiere is a Wacom drive, in preferences. Disabling it and restarting does not fix this.How do I make Illustrator stop whining about Wacom?

I need to actually speak with someone.  It is hard for me to explain in writing what my issue is. How can I contact customer service and reach a real person? Thanks.

I never wanted to pay for the the annuel subcrition, and it pass into my account the same and when i try to cancel and have my money back the want to charge me 100+.. i try like 4 time to cancel it before.. and i did not find any way to contact Adobe for this.😡

I’m at a loss as to why these photos were not accepted. I have a well-established portfolio of travel photography, and similar images have been accepted on other stock sites without any issues.Adobe’s rejection reason was simply “Quality Issues.” The photo below is a typical travel illustrative content, shot on mirrorless full frame, minimal post-processing:  Carved pātaka storehouse and palisade, Te Parapara Garden, New ZealandOk, this photo was processed as HDR to bring back the shadows. There is a bit of grain going on in the rocky part of the mountain, but I wouldn’t think this to be a reason for rejection: Car approaching Mount Ngāuruhoe on the Desert Road at dusk, New ZealandThese mountain parrots are quite rare, so I was very happy to get this shot in the wild. The bird’s eye and feathers look sharp to me. The background blur cannot be avoided: Kea close-up on rocky summit near Mount Luxmore, Kepler Track, New Zealand I am open to constructive critique. Just trying understand wh

I am experiencing unusually long export times in Adobe Premiere Pro, despite using a high-end PC with powerful hardware specifications. The rendering process takes significantly longer than expected, even for relatively short and simple projects. System Specifications:CPU: Intel (R) Core (TM) i9-14900K 3.20GHzGPU: NVIDIA GeForce RTX 4070RAM: 32GB DDR5 6000MHzStorage: WD-BLACK SN770 1TBOS: Windows 11Premiere Pro Version: 25.1Media Encoder Version: 25.1 Project Details:Resolution & Frame Rate: 4K 50FPSCodec Used: H.264Effects & Plugins Used: Premiere composerFootage Type: MP4 Troubleshooting Steps Taken:Updated graphics drivers and Premiere Pro to the latest version.Cleared media cache and preferences reset.Tested different export formats and bitrates.Checked CPU & GPU usage during export (low utilization observed).Disabled any unnecessary background applications. Expected Outcome: Given my hardware capabilities, I expect Premiere Pro to export my vid

It's no wonder there have been a few threads here about printing from macOS Sequoia.   I'm not an early adopter, meaning my main Mac is still on macOS Ventura and, mainly, PS24, so I've not experienced this printing issue.. But, today I experienced the Sequoia/Photoshop 25 print pipeline issue we've been hearing about here. I wonder about macOS Sonoma too now.    In Photoshop's print process, I prefer to use Photoshop Manages Color and select the ICC profile myself - meaning that, now, I just need to go to the Print Settings (which opens the Epson or Canon etc. print driver), and, there, under Printer Options/Print Settings I select the media type and also check that in the Color Matching section the options are greyed out - with Colorsync selected [here, as below, the options should be greyed, because selecting Photoshop Manages Color tells the driver to disable color management].      What's the issue with printing?Selected options within

Please see attached screenshot.

I’ve been publishing for over thirty years and never had this issue. KDP demands exact dimensions for book covers, but recently, I am unable to resize images to fit those dimesions. I realize Photoshop uses pixels, but in publishing, you have to use inches. When i go to image size and deselect the resampling, as advised, and then insert my proper dimensions, Photoshop changes those dimesions so that the cover size is incorrect.I’ve tried checking and unchecking resample.I’ve tried starting over with a new template of the size needed, and it still won’t let me decide what size I need. The correct width and height is 13.198 x 9.25. When i can make those changes and save it, then open it back up, Photoshop has changed one or the other setting. The settings have to be exact, so without a solution to this, i can’t upload book covers. 

What is the official process for a Mis-sold editable vector that is clearly badly traced from a different source?Downloaded File #:  2108030438 which clearly says “Editable stroke” - opened the file and it’s a very bad trace and the lines are not editable as they say - it’s likely copied from another source. This is slop and it’s a disgrace to be up on Adobe - are files not verified to be what they say they are? There needs to be a direct “report quality issue” button on Stock. 

I have used the ‘edit video with a prompt’ function before on firefly, and today it says i do not have access to this feature and need to contact my IT admin support.  We have a premium account, with plenty of credits, and i have used the tool before and admin have not turned it off. What could be causing this? I am affected by lots of bugs at the moment making firefly completely unusable and this one is really the cherry on top. EDIT:  Looks like i can access all non-adobe models except for Kling 3.0 OMNI? Why would that be

In library, I hit R to open crop tool in Develop. But this opens crop overlay, with the Zoom tool, not the crop tool. Hitting R again (closes crop ), then R again, will open crop overlay with the crop tool.The in the Right-hand panel the Crop section is greyed out too.

少し前からですが、アンカーポイントが使えません丸みを調整したいのですが、調整する線（棒？）が出て来ず困っています。↓現状・パスをクリックしてもアンカーポイントが表示されない・ダイレクト選択ツールをアンカーポイント上に持ってくるとそこだけ表示される・ダイレクト選択ツールでクリックしても調整の線が出てこない・ダイレクト選択ツールでアンカーポイントを動かすと調整の線が出てくるが、離すと消えるので使えないバグなのか、何か間違えて設定してしまったのか分からず、どなたか解決方法ご存知の方がいらっしゃいましたら教えていただけますと幸いです。 

I have been doing some searching over the past few days and finally discovered that the text wrap on my objects are all set to a defaut of “jump object.” I would like all text wrap options to be turned off unless otherwise specified. How do I ensure that text wrap is turned off as a default? For existing elements, is there anyway to globally turn this setting off throughout my document?Object with the “jump object” setting specified​​​​​​Thanks! 

I recently upgraded my motherboard and now I can’t use my copy of Photoshop CS6 because it says my serial number is already in use by the maximum allowed computers.Those computers no longer exist, so I have no way to deactivate the licences on them.I tried to deactivate devices in my account settings, but that didn’t help. Is there any other way to deactivate the old installs? Thanks

How to open a mp4 video in APPr? I tried but only sound file is opened.  

Hola. Necesito instalar una versión de Illustrator compatible con Mac OS Catalina 10.15.7 .

My God adobe how long does it take to release illustrator for snapdragon?

In an After Effects 2025 tutorial, the Camera Frustum/Wireframe is magenta, but the Focus Distance indicator line is clearly WHITE.In my After Effects 2026 installation, both the camera frustum and the Focus Distance indicator appear magenta.I am using Classic 3D and Depth of Field is enabled.Is there a preference, View Option, Layer Control setting, or any other setting that controls the Focus Distance indicator color?I don't want to change the Camera's Label Color because that changes the entire camera wireframe/control color.I specifically want to distinguish the Focus Distance indicator from the camera frustum.Screenshots attached:After Effects 2025 tutorial — white Focus Distance line + magenta camera frustum. My After Effects 2026 — both appear magenta.Was this behavior changed in After Effects 2026, or is there a hidden setting/preferences option? 

When will Illustrator let users set a default font? After 30+ years, I shouldn't have to use Myriad, create templates, or change the font for every project. The software supports this choice; users should be able to set it once.

I have an unusual problem that I can't figure out. We're putting together a show where we need to edit vertical versions of a 16x9 timeline.   My timeline is 1080x1920 (Vertical video) - we want to have multiple "windows" in the 9x16 version. I've made a track matte with alpha in Photoshop that I'd like to apply to a video layer, so that I can scale up and down the original video to fit the vertical frame (essentially creating a split screen)   However, no matter how many ways I try, the track matte changes shapes and the original video scales in unusual ways.   This works perfectly fine with the same assets in After Effects, but will not work in any version of Premiere with any video.   The reason this appears to happen is because the original video needs to be the same size as the sequence in order for the track matte to work (it works if we nest the sequence, but this defeats the purpose since we're already cropping and downscaling the source video)   Has a

It is not generating image requested with the prompt I wrote. Keeps coming up with a message saying Something Went Wrong

Hi, I am wrestling with the world’s most frustrating InDesign file. Whenever I drag an image near text, or rearrange text boxes on the page, the text disappears. Text over graphics (no styles applied).. it acts like I have all these words in the box that it does not have room for but when I extend the box the words are small and don’t have any spaces here is an example of what a current page looks like. I am trying to place the keymap next to the text in the subsequent image  here you can see that the word “source” disappears when I tried to drag the group of objects next to it In addition, whenever I start over and create a new file in attempts to clear any weird paragraph or object styles, the text box starts aligned to the bottom even though the text frame options are aligned to the top… what the heck is going on here?