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I have been getting billed $5.30 a month for the last 2 months and I thought I had canceled my adobe plan why are they still billing me?

I want to cancel my subscription I was trying trial version but you debited money from my credit account which was 3.99$ I want to cancel it and get my money back how can I do that.  Please help me with this it has told that after 7 days trial it will charge but it suddenly charged and that what shocking please help me.

InDesign 21.5 — Data Merge corrupts accented characters when running InlineMerge.jsxbinAfter updating to InDesign 21.5, Data Merge no longer handles accented characters correctly when I run my InlineMerge JSXBIN script.For example:Sección becomes Secci—nDescripción_ES becomes Descripci—n_ESThe problem affects both the Data Merge field names and the merged text.Steps to reproduce:Create a new InDesign document. Load a tab-delimited TXT file as a Data Merge source. The field names containing accented characters display correctly. Run the attached/linked inlineMerge.jsxbin script. Accented characters are replaced by incorrect characters, e.g. ó becomes —.Important: The exact same TXT file and the exact same script work correctly in the previous version of InDesign.I rolled back to the previous version and the problem immediately disappeared.This appears to be a regression in InDesign 21.5 affecting Data Merge and/or the scripting API used by the script.OS: macOSInDesign: 21.5Data source: 

When i open InDesign the app crashes. I’m unable to even open the app. I have re-installed the app, which didn’t solve the issue. I also tried installing other update versions, which also didn’t solve the issue. All my other Creative Cloud apps are up to date. What to do now?

I am unable to open face book mp4 video in PPr. How to fix it? video is attached

I am trying to get the PDF manager to work on coldfusion 2025 (developer addition) running on Ubuntu with Apache web server. I did the full GUI install (ColdFusion_2025_GUI_WWEJ_linux64.bin ) select developer addition, all add ons etc. Did no install the separate addons download. So jetty is instslled under cfusion.After installation I can verify the PDF  Manager ( in my case the install changed the port to 8999). Like some other post I have seen I was seeing the unregistered in the log. Selecting edit and saving without any changes allowed me to verify and provided the reghistered log item:May 2, 2025 07:15:06 AM Information [http-nio-8500-exec-4] - PDFg service manager http://127.0.0.1:8997/PDFgServlet/ unregistered.May 2, 2025 07:15:06 AM Information [http-nio-8500-exec-4] - PDFg service manager http://127.0.0.1:8997/PDFgServlet/ registered.I do have it connected to appache anbd the web root is set so in a file called test.cfm I have:<cfhtmltopdf><h1>Hello World<

I clicked the mask thumbnail, checked whether the colour is set to real black but the brush does not erases the parts of the embedded image anylonger.Any clue how to fix this? I used it earlier this morning without problems however all of a sudden this issue appeared… problem solved 😉

Emojis are not displaying in text when placed in. Adobe Express should support this, there is currently no compatability to place emojis in as text.

I used my Adobe Acrobat Pro account to compress a large scanned 98MB PDF file for size, not to recognize text, and the resulting compressed file is full or errors. It seems the fonts are all messed up with certain letters being replaced with white space (kind of like in the case of redacting), and so the contents are mostly ineligeble in this compressed file. It seems to me like it's reducing its size by literally deleting characters, which seems kind of absurd. What is going on that is causing this? I have not intended to or need to run text recognition on the file as I realize it is not the best quality text and there is handwritten notes throughout sporadically. How can I get a smaller size file without altering the contents (vs. reduction in clarity quality, which I am okay with!)? Thanks!-Yasmeen

Hi Adobe Team, I’m facing a small but very frustrating glitch in Photoshop, and I wanted to bring it to your attention. Whenever I’m using the Move Tool, and I try to switch to the Brush Tool by pressing B on my keyboard, Photoshop jumps to the Brush Tool for a split second and then immediately switches back to the Move Tool on its own. This keeps happening repeatedly, and only after trying 3–4 times does the tool finally switch properly.This issue is interrupting my workflow and becomes quite irritating, especially during long design sessions. I kindly request you to please look into this bug or guide me if there’s any fix or setting adjustment I should try from my side.

Any Ideas why my CC Desktop App is completely blurred suddenly?It sharpens suddenly in some areas when i move my mouse over buttons etc..i tried like all the available graphic settings there are - it does not change anything.Windows11 latest version, nvidia card, drivers up to date

so I canceled dowloading Adobe log file I think! now there is a folder on my desktop that undeletable! helpI asked every AI! deleted from iCloud! trying resume download but it shows error!delete try = please download first! download try = you haven't permissionp.s: I'm almost new mac user!

I have adobe premier version 26.0.1 (build 3). I have final cut pro version 12.3I want to export my sequence from adobe to FCP.When i click the export button (Final cut pro xml), it asks me a location and exports. The Sequence is pretty much straight forward with 5 6 clips joined and one music track.When i import xml in my FCP, the file is greyed out.Help please what to do.?

I had an issue installing updating Photoshop so I pressed cancel, now it's stuck on cancel and there's nothing I can do about it.I uninstalled all photoshop files, and reopened Creative Cloud and it didn't change anything.Also reinstalled creative cloud completely.

In 2011 I purchased Acrobat X Pro and activated it on my old computer. Later on the old computer was dead and recycled without deactivating Acrobat X Pro on it. Recently I installed Acrobat X Pro and tried to activate it on my current computer, then it said  it was activated on another computer and I need to deactivate the other one first. I no longer have access to the old computer, what can I do now? Thanks!

My case  Case ADB-46717752-Y3P9 needs to be reopenend, Can someone do this for me. 

I cancelled my subscription but still getting charged. I have questions about getting a refund

I am an IT Administrator.We are facing an issue where we cannot activate Adobe Acrobat Pro 2020 on a new PC. It shows the error: "Maximum number of activations reached."At the same time, the Adobe portal (account.adobe.com) does not show my existing PC in the Activated Devices list — it shows completely empty.The product is registered in our account (Version 20.0, registered June 29, 2022) and the license is a perpetual serial number.

Hello!I've boosted a project and made a small edit (just changed the size of a text) a couple of hours later, unknowingly cancelling any boosts I have.My project was still under review for boosting, so the boost wasn't running when I decided to make an edit.Considering my circumstances, I would like to have the possibility to run the boost again, considering it wasn't active while I decided to make that small edit, and didn't have the chance to see its benefits yet.Thank you. Hope you can help me.

Depuis une heure, les filtres recommandés ne sont plus proposés. L’analyse de l’image commence, puis un message d’erreur apparaît. J’ai pourtant bien l’abonnement pro, je suis en wifi, et j’ai utilisé cette fonctionnalité ce matin et ça fonctionnait.

Bonjour impossible de faire lam ise à jour, Echec a chaque essai…. avez vous le meme porbleme ou une solution? 

I use Adobe Printer as my default PDF printer, but as soon as I print a document the Adobe Printer’s default paper size settings revert back to “letter” in stead of staying on A4 after it was saved. 

Hi, I’m trying to purchase an Adobe Creative Cloud student membership, but I’m being told that the student plan is not available because my account region is set to Russia.This is confusing because I originally registered my Adobe account in China, and I am currently living in the United States. I would like to use the student discount available in the U.S.Could you please help me check why my account is showing Russia as my region and tell me how I can change my account country/region to the United States?I’m also currently a student and can provide my student ID or any other documentation needed to verify my student status.I’d really appreciate your help because I need access to the student plan for some projects I’m currently working on. Thank you!

I need to get a third party to sign a document with a qualified electronic signature. Do I need to have an enterprise licence to do this, or is this something the third party needs

Hi all,Posting here because I've hit a wall with chat support and I've seen at least one other thread describing the same issue, so I'm hoping a moderator or product team member can weigh in.**The setup:**- I'm the System Administrator on our Adobe Teams (Business) plan.- I'm trying to install the official "Adobe for Creativity" connector inside Claude (the Anthropic/Adobe MCP integration launched April 28, 2026).- When I click Connect in Claude and the Adobe sign-in window opens, it fails immediately with: **"Your organization does not allow access to third party applications."**- The window header shows "Enterprise ID" and the URL is https://adobeid-na1.services.adobe.com/ims/fromSusi.**What I've already verified:**- "Allow users to integrate apps" is enabled in Admin Console > Products > App Integrations.- Claude does not appear in the "Add App Integrations" list and there's no Claude entry under "User-accepted integrations."- Tried multiple browsers, incognito, cleared cache,