Solved

Description:Premiere pro cannot import mp4 files with AV1 format and av01 codec ID. These files either refuse to import video (only audio) or fail to import completely. The files can be played in Media Player, Films & TV, VLC media player and import/export through Microsoft Clipchamp without issue. This issue is present in both versions 26.3.0 (build 93) & 25.1.0 (build 73).Steps to reproduce:Launch Adobe Premiere Pro version 26.3 or 25.1 Import an mp4 video file with AV1 format (av01) into the projectExpected result:The files should import with both audio and video and be usable in the project sequence.Actual result:Files either fail to import or only import audio.Build number: Adobe Premiere Pro versions 26.3.0 (build 93), 25.1.0 (build 73) on Microsoft Windows 11 version 25H2 (OS Build 26200.8655) 

7 GÜNÜK ÜCRETSİZ DENEME ALDIM NASIL İPTAL EDECEĞİM 

I'm working on a web page mock-up and between versions I'm having to update the artboard/canvas size, yet whenever I need to make the change, the canvas size gets larger. For instance, I started out with the dimensions of 1200 x 1800 and needed to change it to 1200 x 2100, and when I did that it updated the artboard to the correct dimensions but the canvas size to 2200 x 2274. I left it for a day, restarted Photoshop and checked for an update, and now the canvas size has updated to 1200 x 2274 (previously 2200 x 2274 when I left it) and again won't change. The artboard is displaying the correct dimensions, but when I export the layer comps the canvas size is about twice the size of the actual artboard, no matter how many times I go in and manually change it. Does anyone have any advice on how to change this?

I’m working on some printable alphabet materials for children who are beginning to learn to read in Brazilian Portuguese, and I’ve run into a problem that I didn’t expect.I want each letter to have a simple illustration that helps the child associate the letter with a familiar word. But some letters are surprisingly difficult to represent naturally in Portuguese. I don’t want to just put a random picture beside the letter if the word doesn’t actually help the child understand the sound or letter.For example, I’m trying to make the pages simple enough for a preschool child to look at and immediately understand, without filling the page with too many colors, fonts, or objects.I’m also struggling with the practical side in Adobe: what would be the best way to create a consistent set of 26 illustrated letters so that the illustrations, letter sizes, spacing, and print quality all stay consistent from A to Z?For anyone who has designed educational printables or illustrated alphabets before,

手にハートを持った制服の女の人画像にしてほしい 

It works fine for a few days and then won’t open.  Task Manager says it is running but I see nothing.  What gives?I should mention my catalog is huge … don’t know if that has anything to do with it.

Hello I want to activate my old CS6 production premium software but I get this error : The serial number is already in use by the maximum allowed computeres. Only Photoshop is actutally activated on 1 computer but I can install CS6 on 2 computers. Please can you help to reset the count?

Quite expensive for such a program! that crash every day, delaying my work as much assomeones sanity can handle. every day I have to close and open at least about 5 to 10 times each session to reset photshop. Dont accpt keyboard shorcuts, or when tools selects it keep selecting something else, not responding to command on layer.

Hi Adobe Stock Contributors,Adobe’s current vector technical requirements now state that the minimum artboard resolution for AI, EPS, and SVG vectors is 15 MP, with a maximum of 65 MP.However, I’ve noticed that the Adobe Stock Contributor portal still appears to allow 4 MP vector files to be uploaded without an immediate technical error.I would like to clarify a few things:Is 15 MP now a strict technical requirement for AI/EPS/SVG vector submissions, or is it only a recommended artboard size? If a vector has an artboard of 4 MP and the Contributor portal accepts the upload, can it still pass Adobe Stock’s technical and quality review? If Adobe accepts a 4 MP vector, does the smaller artboard/resolution have any negative effect on the asset’s search ranking, visibility, impressions, or chances of receiving downloads compared with an otherwise identical 15–16 MP vector? Does Adobe Stock’s search algorithm take the vector’s artboard resolution into account when determining ranking or sear

I was working on a project, all went good up to 2 min of creation, after that while dragging the clips only video is present on the timeline, do not show any audio fie, but working fine on source panel.

Can't download the beta for the version of Adobe premiere for Android 

Photoshop is suddenly now forcing Content Credentials on ALL my exports, regardless or whether or not any AI was used, and regardless of whether or not Content Credentials (Beta) is enabled. See attached screenshots. Additionally, it’s saying the export used Adobe Firefly specifically. Not any other AI model. So it’s basically branding every export with Adobe Firefly, regardless of reality.

El 9 de agosto me suscribí al plan de adobe para poder editar un pdf, pero como la instalación de las funciones tardó ese mismo dia la cancele, mi prueba gratis se acaba el 17 de agosto pero ya habia cancelado y me llegó la notificación y ahora me dice q no se puede procesar el pago 

I’m stuck on this screen. I’ve used adobe on this computer before but it was acting strange so I uninstalled. I was receiving errors on the traditional uninstall saying “class not registered” so I used the uninstaller application.  Anyway, I’m not seeing any prompt to input a password. This is the admin account and there are no other users on the computer. 

After creating a mask with feather, my clip disappears during playback. I have tried tracking the clip, adjusting the keyframes and a host of other possible issues, but the clip disappears. What am I doing wrong? ...or is this a glitch?

My free trail ended a couple of days ago and I was charged around $45 for a month of service. I cancelled my account today and received an email stating that my services would also end today. However, I’ve already been charged, so I would either like my services for the next 30 days or a refund. Please assist. Thank you! 

Yes, I looked in the previous questions and there is no workaround provided even though Adobe marked the question as answered. I need to fill out the W-9 and the date section is not fillable. When I sign all it adds is my signature without a date and there does not seem to be any "Type" tool that will allow me to add a date to the date section. So how do I get a date on there? This is ridiculous. Ive now spent 30 minutes trying to add a date to the damn form supplied by the IRS. WHY? WHY? WHY? Can someone at least suggest some other software that will allow me to fill, sign and DATE the forms supplied by IRS?

I used to be able to right click on an image in Adobe Stock to download a comp image which had the image number in the filename. Now, I am unable to even click and download a comp image. How can we do this with the new AI Studio window that comes up when I click on an image now?

I have not had luck at all lately with my work IT solving this issue. I'm just going to take this matter into my own hands. I get the, 'Verifying access to '__________'' and apparently it is a drive that is no longer existing within the company i work for. All of my assests for my file are on my internal E drive, and any time i click stop. it just goes to save it like normal. this pop up occasionally freezes my Ai.  I just want this fixed. Below are just screenshots of what has happened 

Hello, Ive received a few email about consolidating our two individual licenses to one teams plan license. His email, links appear to be legit but there is something strange about our email conversation. He is not answering my questions im asking and is not providing me with the documentation im asking for. He just asks if I want to proceed. Which makes me believe something is not quite right.   His footer has Amit Sharma Customer Success Account Manager in it with the Adobe logo, San Jose Address etc. Is this a phishing email or just a bad sales rep? [personal information removed by moderator]

Hello Adobe Team,I am unable to complete my Adobe Stock Contributor account setup due to a critical phone verification issue.**PROBLEM:**During the phone number verification step, Bangladesh (+880) is NOT available in the country dropdown list. This completely blocks account creation.**MY DETAILS:**- Adobe ID: [PPI removed by moderator]- Country: Bangladesh- Issue: Cannot select Bangladesh for phone verification- When: October 11, 2025I cannot proceed past the phone verification screen, which means I cannot:- Complete my contributor profile- Upload content- Start earning- Contribute to Adobe Stock**REQUEST:**Please help with ONE of these solutions:1. Manually verify my account2. Add Bangladesh (+880) to the phone verification dropdown3. Provide alternative verification method4. Confirm if Bangladesh is currently supported**ADDITIONAL INFO:**- I am 18+ years old- I have valid ID documents- I am ready to provide any verification needed This appears to be a technical issue with the phone

Le document final se compose de plusieurs chapitres, chacun possédant ses notes (notes de fin) dont la numérotation automatique est insérée dans le corps du chapitre après le mot concerné sous la forme d’un appel de note. Je souhaiterai en plus, en début de chaque note, insérer automatiquement le numéro de la page où se trouve cet appel de note.Est-ce possible et comment ?

Dear Adobe Team and fellow creatives, I just wanted to throw this out there: it's 2025, and we still don't have native support for Adobe Creative Cloud on Linux. I know it's been requested for years, but I really believe there's a growing need for it now more than ever. As a design student who uses Linux daily, it's incredibly frustrating having to jump through hoops—like using Wine, virtual machines, or switching OS—just to run apps like Photoshop or Illustrator. These workarounds often break, lag, or simply aren’t reliable for professional work. I know supporting another platform is no small task, but just look around—Linux is everywhere. Designers, developers, and students alike are choosing it for its flexibility, privacy, and speed. There’s a whole creative community here that would gladly pay for native Adobe tools on Linux. Please consider this. Even if it's just Photoshop and Illustrator to start with—something would be a game changer. To other Linux users: if you feel the same

Regarding GPT 2 Image generation, Quality: High Gives me the same size of the Medium size, But uses the 60 Credits, I lost too many credits

Não consegui gerar o único vídeo que pedi, pois veio sem áudio, tentei refazer por três vezes que foi o suficiente para consumir todos os meus créditos sem conseguir um só vídeo utily, motivo pelo qual quero cancelar minha inscrição. Sequer permite reclamação.