Solved

Cómo cancelo la suscripción de adobe? 

Hoy me llegó el correo de cobro de Adobe, no lo había podido hacer por problemas con la tarjeta de crédito. En fin, me llegó el cobro y por fin pude pagar el servicio, pero me llegó también otro de que había sido exitoso y que el medio había sido por Braintree. Ahora, ¿en qué momento me restablecen el servicio? Aún no me ha generado factura de la compra. Muchas gracias.

I want a full $50 refund that was charged on the 25th. I have no used any credits and did not want to continue using LightRoom. I do not have a need for it. Please issue a full refund. 

It’s twice Arial Standard, but the second one looks like Narrow. Is it a typo mistake or another license, not the real Arial Narrow license? When I click on get for web, Narrow is shown at the second Standard. I need to know due to Corporate Design change. Thank you a a lot.

Hi. I’m really hoping you can help me with this issue. I signed up for a free trial of Adobe Acrobat Pro, but unfortunately I wasn’t able to cancel it before the trial ended. Now I’m being charged for the subscription, but the payment cannot go through because there isn’t enough money on my card.I don’t want to continue with the subscription and I really don’t want any payment to be taken from my card. Could you please cancel my subscription as soon as possible and make sure that no further payment attempts or requests are made? I would really appreciate your help, as I don’t want to be charged for something I no longer want to use.Please confirm once the subscription has been completely cancelled. Thank you so much for your understanding and help.

Hey! I've been using After Effects 2024 for a while, and it's worked the best with slim to none crashes. I recently reinstalled it as in wasn't opening until it didn't let me reinstall it anymore. Hopefully someone would be able to help me install it as I've tried AE 2025 and 2026 yet they both crash alot and my computer cannot handle it!

Whenever I use seedance 2.0 model for video generation I'm getting error You don't have access to this feature You can contact your admin to request access.

how to cancel 。。。I waiting one month 

Witam,W dniu wczorajszym zostały pobrane pieniądze za subskrybcję. Niestety za późno ją anulowałam. Chciałam odzyskać pieniądze. Aplikacja nie spełnia moich oczekiwań i niestety za pozno zostala anulowana. Dział Samsung kazał mi napisać do was o zwrot pieniędzy. Niestety nie mogłam zablokować transakcji, pobrania pieniędzy z konta. Subskrybcję juz anulowałam ale niestety środki zostały pobrane. Chciałbym je odzyskać. Proszę o odpowiedź z waszej strony czy jest to możliwe. Pozdrawiam

I need to rollback to the earlier version of Photoshop having installed 27.10 which is causing my screen to flicker. I have searched the web and this community and can see lots of videos saying I look for the 3 dots and then open older versions but I don’t see the 3 dots on my Creative Cloud or rather I see the 3 dots but all that takes me to is getting the Mobile App? Help please.  

I work at a professional printer and we use the Adobe Creative Cloud for our file creation. Indesign, Photoshop and Illustrator being our main programs for file creation and Acrobat Pro to manage our final pdf files. Acrobat Pro has a difficult time simply opening and displaying our final pdf files. Sometimes the monitor flickers like a strobe light. Other times the image only display about an inch then just stops. Sometimes the pdf completely draws out, only to redraw and then fail to fully display. We have to constantly quit and relaunch the program just to get the program to open and display our pdf files. It shouldn’t feel like we have to trick the program or that it is an accomplishment just to get a pdf file to open. We have tried all of the display settings in the preference panel, but nothing helps. Any help with this would be greatly appreciated. –Chris 

I’ve investigated this for at least a couple of hours to no avail.  Windows 11, Lightroom Creative Cloud version 9.2.  All of a sudden the app simply won’t open.  The little progress circle appears next to the cursor, and after a couple of seconds it disappears and Lightroom hasn’t loaded.  I sits in Task Manager under Background Processes, with status “Suspended”.   I’ve uninstalled and reinstalled both Lightroom and Creative Cloud.  I’ve updated graphics drivers and I’ve read that could be the issue.  Nothing has resolved this yet. What is going on?  I’m currently paying for software that refuses to open.

en ninguno de los SO quiere el la instalación de la paqueteria, ya cree varios paquetes y ninguno queda 

 Was the whole purpose of buying this product. The connector does not allow Claude to generate images, and I do not want to have to flip between apps

I haven't used Bridge for years. I used to use it (for photos) the way I now use Lightroom for previwing and organisting images. I remember it would also work farily quickly for videos. Now it seems to not work at all. I have been importing 100s of videos (MP4 and MOV), and there are no thumbnails or previews. These are files I can see thumbnails in Windows explorer, and play thme when I double click on them.  Is this expected behavour?

Hello everyone,I have a PDF document where I want to remove a specific text/sentence from every page. This is a footer, but Adobe Acrobat Pro does not recognize it as such.Furthermore, I can only use the "remove header and footer" function, whereas the header needs to remain.If I do execute this function, it only removes the page number (in addition to the header). The page number that appears between the main text and the text I want to remove.If I use the "Search and Redact Tool" and enter the sentence I want to remove, the window shows that 260 sentences containing this text have been found. This number is correct.The problem, however, is that I cannot remove these sentences yet.In cases where multiple instances are found, the last word preceding that text in the main text is also listed. For example, the result for the image might show "for example xxxxxxxxxxxxxxxxxxx......" instead of "xxxxxxxxxxxxxxxxxx...".If I select everything to delete, a lot of text that needs to remain disa

Hello Using Acrobat Pro with “Acrobat Sign” I have a stack of documents to be signed by multiple parties and am running into an issue with how to collect those signatures in an efficient manner for the signers, while being able to maintain the documents as individual documents after signing.If I use the standard "Request e-Signatures" I can have multiple people sign as wanted, but if I upload multiple documents through the web they are combined into a single PDF, which means that I cannot separate the documents after they've been signed, as the file is locked on signing, they just exist a single PDF, which doesn't work for filing purposes (e.g. I need to file the separate documents separately, not all in the same place).I tried using Bulk Send for signatures, where I can send multiple documents, but I cannot assign signatures, and it wants each signer to sign all signature boxes, which does not work. It's obviously meant for collecting signatures on a standardized form from multiple pe

Jeg har fortrudt mit abonnement. Det er endnu ikke 7 dage siden jeg fik det.

my 2026 version of premier pro doesn't work even after giving it full access to my files. it keeps asking me access to my downloads file and in the settings on my Mac it shows full access is given. help me figure out how to fix this issue . also I uninstalled and re-installed the application. 

I have a three monitor setup. I want lightroom / photoshop on monitor 2, the photo full size on the secondary display on monitor 1. Monitor 3 is used as general purpose, often showing ChatGPT as I edit. I cannot get the full size photo on monitor 1 to stay there if I start typing on monitor 3. It goes blank. Thanks to anyone who can help. Having gone to the time and expense of a three monitor setup I can’t use it.

Despite this prompt section:CAMERA: ABSOLUTELY STATIC. The camera is physically locked to a fixed tripod position. The camera must remain completely stationary for the entire 8-second video. NO camera movement whatsoever. NO pan, NO tilt, NO dolly, NO truck, NO pedestal, NO orbit, NO crane movement, NO zoom, NO push-in, NO pull-out, NO camera rotation, NO lens movement, NO parallax movement, NO handheld movement, NO cinematic camera drift. The framing, perspective, focal length, camera height and viewing angle remain 100% identical from frame 1 through frame 8. Every architectural edge and foreground object remains in exactly the same screen position throughout the video. This is a static architectural photograph brought to life only through subtle environmental motion.whenever I generate a new video in the new version of Adobe Firefly, I am getting only videos with camera movement only!Serious ignoracne of the prompt, makes the videos useless!

Two of my 600 credit generations have failed and I'm still being charged. The first one failed immediately after starting. The next is stuck in a loading loop. These are both Veo 3.1 videos. If possible may I have my credits refunded?  

I’m working on a website for a Borderless solutions company and need professional visuals for services such as CCTV installation, security alarms, access control, intercom systems, and smart home security.What are the best Firefly prompts or workflows for creating realistic images that look suitable for a professional business website rather than generic stock photos?I’d also like to keep the visuals consistent across different service pages. Any tips from experienced Firefly users would be appreciated.

スナップショットツールが急にルーペ表示になり、画面全体でのスナップショットができなくなりました。バージョンアップによる仕様変更でしょうか？直す方法はありますか？

Photoshop. It used to work like this:I’d type some text (copyright) in the bottom-left corner of the image. Using the cursor, I could then drag it into another open Photoshop project, and it would be placed in the exact same spot—without having to hold down Shift, Ctrl, etc.Now it’s different: When I release the text in the other project, it gets dropped where the cursor is.Why? Why has Adobe been continuously working for the past 4–6 years to make Photoshop WORSE?EDIT: I tried figuring it out for 10mins now. it did not work!Also when moving entire layers that fill the entire canvas - PS messes is up!PS gets less and less reliable for professional jobs :(