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Adobe Acrobat had offered me a free trial, but when I accepted it, 478.80 TL was charged from my card. It is very unpleasant that the user interface misleads customers in this way. Even so, I let it go this time and did not reach out to you. Now I want to cancel so that it won’t renew again, but it says that an early cancellation fee of 2,633.40 TL will be charged for the annual commitment. When I go to the “Manage Commitment” section, it says Annual Plan, Prepaid. I did not select any of these myself; all I wanted was to accept the free trial offer, and even then, the money was withdrawn immediately. Because the system misleads the user, I should not be forced to pay this money or be obliged to use this application for a year. Please resolve this grievance. I request that the subscription on my account, be terminated free of charge.

My Adobe account connected to my Gmail account but now I can’t login with Gmail because my Gmail has been locked recently.Can I get help to log in to my Adobe account to change the email? I can provide bank transaction to confirm my purchases of Adobe products. 

I cannot get a transparent png file into my Ai document. They come in with a black background.I have never had this issue before-till this week. I used to work with these all the time! Is there some setting that i may have inadvertently checked off?  the png was saved correctly out of photoshop, and I can see the transparency in bridge. Importing photoshop files with transparency is still working fine. it's only PNGs that are the problem.anyone? thanks!

Hello,I received a charge on card that I can’t locate a plan for. I’ve used the transaction search and have located the email ID and it’s attached to this account.I’d like it refundedHelp please :) 

Hello.I have cancelled subscription yesterday and it was within 14 days.When I will recieve my refund?

I WOULD LIKE TO REFUND THE MONEY DEDUCTED TO MY ACCOUNT THAT I DID NOT BOUGHT IT THIS MONTH, IT FEELS LIKE I'VE BEEN ROBBED I PUT MONEY ON MY BANK FOR MY EXPENSSES AND IT JUST DEDUCTED RIGHT AWAY AND WITHOUT KNOWING. ALL I WANT IS REFUND.

adobe.adyenautopay ,adobe inc purchase refund,phonepe transaction ID [PII removed by Mod],UTR NO- [PII removed by Mod] ,myrefund

Bonjour j’ai été débité malgré mon annulation d’abonnement. Puis-je avoir une explication. Merci.Ou puis-je trouver la facture de ce débit. Je souhaite une explication à tout ça merci!

 Hi, to fix certain issues with in PDFs, my work has us export the PDF file into a Postscript file before using Distiller to create a new PDF from that postscript file. One of my team ran into an issue where the new PDF file is never created, the log just says: %%[ Error: undefined; OffendingCommand: þ± ]%%%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%%%[ Warning: PostScript error. No PDF file produced. ] %% I’ve attempted to the exact same file with the same process, and succeeded. Is there some setting that we could be missing that causes it?

HelloI am investigating if it is possible to automate the batch unnesting of trimmed nested clipped in timeline, creating new video channels for the “exposed” clips? (Just like Resolve’s decompose clip)I can see a sequence nesting script in the community scripts that I am trying to retro fit for this need.Could it be possible? Any thoughts most welcomeThank you

Sometimes I need to delete some effects from clips in the effects control panel. This takes a long time if there are a lot of clips. Is it possible to automate this using Automation Blocks? The same question applies to transitions between clips—sometimes I accidentally press CTRL+D, don't notice, and then end up doing wasted work. 

hi, i need a plugin in premier pro so it automatically cut video from a txt file that have times like this:00:23 - 00:3001:00 - 01:40....do you guys know any plugin like this? thanks.

I set-up lots of premiere projects from scratch and was wondering if Automation Blocks could run a script which will set-up a custom order bin structure within in premiere projects? Example:00 SQs(sub bins) 01 SYNC > 02 STRINGOUTS > 03 Current Edits > 04 Delivery01 Rushes02 Audio(sub bins) Music03 GFXS(sub bins) Logos > Sub Styles04 Stock(sub bins) Artlist 

エフェクトコントロール内にボリュームタグがふたつありますがこれは何が違うのでしょうか？

In the gradient panel in illustrator it would be extremely beneficial to have an option that makes all your stops evenly spaced. 

Everytime I extend a graphic layer, with text animations in it, the keyframes are resized proportionally to the layer extension.I get Adobe's idea behind this. But what if you want to keep the keyframes at the same timing they were, regardless of trims or extensions? (which would result in loss of keyframes if trimmed, or empty space if extended, but that would be fine)Help is deeply appreciated

Hello,After the latest Adobe Illustrator update, the Dimension Tool Options panel has become unusable on my system.I am experiencing the following issues consistently:Font family, font size, line weight, line color, arrow style, and other Dimension Tool settings cannot be changed.Even when values are manually modified in the panel, the changes are not applied to the dimension objects.Clicking the Save button does not close the dialog and no settings are saved.The only way to exit the panel is by clicking Cancel, which discards all changes.This happens in both new documents and existing files.Resetting Illustrator preferences does not resolve the issue.Because of this behavior, it is currently impossible to customize dimension styles, making the Dimension Tool unusable for technical and production drawings.I am attaching a screenshot of the Dimension Tool Options panel for reference.System information:Adobe Illustrator version: 30.1.0Operating system: macOS 26.1Hardware: Mac (Apple Sili

Ich habe einen Jahres-ABO "Einlösungscode" für Creartive Cloud eingelöst, in meinem Status wird die verlängerung nicht angezeigt.I redeemed a redemption code for a Creative Cloud annual subscription, but the renewal isn't showing up in my status.

   I am trying to export an InDesign file as a Reflowable EPUB file. When I attempt to do this, InDesign become unresponsive and I get the spinning beach ball on my Mac. I can export this file as a Fixed Layout EPUB file. This file is for my students who are using a variety of devices, which is why I want a Reflowable EPUB file and not a Fixed Layout EPUB.   My InDesign file was created from a 19-page Word file (docx). Cover is set to None. InDesign freezes when attempting to create either EPUB 2.0.1 and EPUB 3.0 files. I have tried rebuilding the InDesign preferences, but that does not help. Last week I did not have this problem.   I am working on a Mac running Big Sur 11.6.2. InDesign is version 17.0.1.Thanks,EV

Re. lightroom classic.  Nothing has been changed by me.  Nothing wrong or changed with my computer or my camera.  Happened out of the blue. Have been using with no issues for the last few months. Sudden problem/ change happening.After importing images into lightroom classic, embedded picture preview is fine (same coloring as image viewed on camera and on computer prior to importing into lightroom). After going from library tab to develop tab lightroom is all of a sudden automatically drastically changing image colors/ exposure/ light balance (to be much brighter and yellow).  Histogram/ tone changes aren’t illustrated. When going back to library tab, it no longer shows the original embedded preview (that was the same on camera and on computer) but the change that was made automatically by lightroom. Why is this suddenly happening?(I know there are differences between jpg and raw, as per my attached; the issue is the changes automatically being made once moving to develop tab - vastly d

hello i was really impressed by adobe firefly and wanted to use for some generated images for an app im trying to make but sadly i cant use upgraded version since im from Kosovo and also the reseller link is not working how can you help me on this issue.

Bonjour,  J'ai changé d'ordinateur mon ancien étant complètement finit. J'ai réinstallé mon Adobe Digital Edistion et j'essai de donner l'autorisation à l'ordinateur mais j'ai un message rouge qui ce lit comme ceci :vous pouvez accorder une autorisation à cet ordinateur à condition de ne pas utiliser un ID etc...Comment je fais puisque l'ordinateur n'existe plus?  Merci

Many times I use basic 3D to adjust a video slightly, in the past it all went well. Now I export the videos to after effects, but it must be fixable in premiere?! This is what happens: I put the basic 3d effect on a video. There appear two black bars on the right and left side. When scrolling over the video the sides appear again. Worst thing is the black bars are there in the render as well.. Hope someone has a fix!! (video included)

Hi, hoping for some help here. I’m trying to create a design where the grey lines follow the outer shape perfectly. I achieved this effect by creating two paths and using blend to get the intermediate lines. It sorta works but even with manipulating some of the points manually it’s not perfect.Does anyone have a way of creating a better version of this?  

I've updated to 2025 and since then everything is so slow. Especially when I work with text and documents with a lot of styles  - it's for a magazine, so you want al those styles. I work on a Mac Studio and Sonoma 14.7.Instead of working direct from a server, I copied my files to my desktop to see if that would be better, but it isn't. The fonts I use are all otf, so that also shouldn't be a problem.I can't go back to an older version since most of our customers also work with InDesign2025...