Solved

Depuis deux jours il m’est impossible d’accéder à mes documents dans Acrobat Reader car impossible de me reconnecter (j’ai une bonne connexion et mes identifiants sont les bons). L’application et la version en ligne me disent toutes deux qu’un problème est survenu et de réessayer plus tard. Même message d’erreur sur tous mes appareils (ordinateur fixe, ordinateur portable et même téléphone portable). Cela fait deux jours et je suis bloquée. Une idée ? 

2024年にデジハリのAdobeマスター講座で購入したコードを本日使用しようとして、誤って学割版のページ（https://redeem.adobe.com/educard）ではなく通常のライセンス引き換えのページからコードを登録してしまいました。そのため学校情報などは入力できていません。その後アプリケーションは問題なく使用できており、アカウント管理画面でも期限が延長されているのですが、アドビから「引き換えコードが認証されました」というメールが届いておらず不安です。このまま何もしなくて大丈夫なのでしょうか？それともサポートに問い合わせた方がいいのでしょうか？

OS Sequoia 15.7.7, and have isolated this issue down to a problem with the color profile not embedding correctly in a PSD file. This directly affects the ‘Quick Preview’ on Mac.Same files with no changes in workflow, both in Photoshop as ProPhoto RGB color profile, and both saved with box mark checked ‘Embedded Color Profile: ProPhoto RGB’ 

I am using a data merge for a brochure I am working on. In the brochure there are tables, I would like to remove any cells which are empty by using a script. I have found several online and added them into the script folder (not all at the same time), however I get an error every time. Can anyone help - please?

I’m building a super cinematic superhero tale. Action, suspense. All very much like low PG-rated...Honestly, my 6 year old could watch this. I am constantly receiving this monkey graphic with a shrug and an indecipherable message that it couldn’t load my generation and tells me to edit the prompt and try again. But it gives me no direction or information so I have no clue what about the prompt is generating the area. I’ve been doing this a while, so I’m pretty meticulous about my prompts. I color within the lines best I know how. I am asking for nothing offensive or unseemly. It appears that scenes involving my unconscious FEMALE superhero is incredibly difficult to generate. She’s injured and unconscious and a man is attempting to rescue her. But the mere mention of her being unconscious hinders the process. So, when the action involves the man touching her—picking her up, moving her, carrying her, holding her… as you can imagine, it’s more difficult than pulling teeth without anesthe

The text to video feature just tells me it can’t do anything I ask it to, no matter how simple the task.I gave it a cartoon character and said, Animate it. It told me it couldnt.

Finding the search functionality pretty poor on these new forums, I'm viewing the lightroom classic page and unless I specify lightroom classic in the search question I get results from every adobe app section listed . Finding much hard to ascertain as to whether the issue I have is a current new bug or an issue that someone solved  years ago. It seems to like throwing up 8 year old threads that are all locked . Is it possible to just search the say the lightroom classic section?  (Windows 11 opera browser)

Hello! I’ve been encountering this issue with Illustrator whenever I make a gradient--this only happens with the Free Transform Gradient. When I click on the Free Transform Gradient, all of the points do not fill-in and doesn’t make the gradient at all. It’s only appears blank. I’ve tried Rasterizing it to see if it would work, but it still doesn’t fill. I even made sure that the gradient isn’t applied to the stroke. I’ve also restarted my computer multiple times and still nothing. Can someone please let me know how to fix this? Thank you so much!Gradient points not showing  

Hi,I accidentally subscribed to Adobe Scan Premium through Google Play because I believed I was starting a free trial, but the subscription charged me immediately.I canceled the subscription right away, and submitted a refund request to Google Play, which is currently under review.Is there anything Adobe can do to help with this situation?

I'm using Adobe Acrobat Version 2026.001.21662 and I'm trying to add form fields to a document. When I add and try to edit the size of a new form field, I get the clock and spinning wheel and the application does not respond.

Bonjour, j’ai souscrit à un abonnement adobe Acrobat premium le 01/04/2026 tout fonctionnait correctement. Je pouvais convertir un fichier en pdf, fusionner des fichiers et même les classer dans l’ordre que je souhaitais. Malheureusement, depuis le 24/06, il m’est impossible de convertir un fichier PDF ou d’utiliser les différentes fonctionnalités des outils. Pourtant mon abonnement est bien actif dans les paramètres mais lorsque je me connecte à mon compte, il est précisé que je suis une utilisatrice sans abonnement alors que ce n’est pas le cas. Je souhaiterais de l’aide et être recontacter par téléphone. J’ai déjà essayé de résoudre le problème via la FAQ mais rien. Merci 

My Acrobat Reader on a MacBook suddenly started printing documents in RED. Other apps such as Word will print a black document in black, so I know it isn’t the printer, but previous PDF files that used to print in black, and that appear on screen in black, print in red. I've tried re-booting everything but nothing works.Suggestions?

Photoshop stops working when I try to change brush size or brush hardness. When I right click and change the brush size, the window freezes and doesn’t change the size or hardness. It does that if I right click or if I change the size in the box.Tried resetting preferences, tried restarting computer, tried restarting photoshop, tried resetting brush tools, tried removing ‘’smoothing’’ option. Nothing works and it’s very inconvenient as I use this feature every 5 minutes.On Windows 11 with wacom intuos pro, drivers up to date, photoshop up to date, and computer up to date. I tried changing the size with my mouse and it freezes too, so probably not a tablet issue.

all my action suddnly disapeared!i just used them yestarday, and now all gone (not even in photoshop presets),is there a way to restore them? there where a lot and important ones....

スタジアムのコンコースにある柱1本に、企業広告を掲載する予定です。広告のデザインには、Stockで購入した背景素材を使用しています。現在は通常ライセンスで利用していますが、掲載先のスタジアムの年間入場者数が50万人を超えています。そのため、年間入場者数をそのまま「閲覧者数」とみなす場合は、拡張ライセンスの購入が必要になると理解しています。ただし、広告を掲載するのは広いスタジアム内の柱1本のみであり、来場者全員がその広告を目にするとは考えにくい状況です。このような場合、ライセンス上の「閲覧者数」はどのような基準で判断すればよいのでしょうか。スタジアム全体の年間入場者数を基準に考えるべきなのか、それとも実際に広告が視認されると想定される人数を基準に考えるべきなのか、ご教示いただけますと幸いです。

i’m trying to use very basic lower thirds, and each time i try putting them onto my timeline the text and box are just not aligned how its supposed to be in the preview, and it’s the same for almost every one. the only one’s that seem to work normally are the sports ones. i don’t understand what it is i’m doing or not doing in order for them to work correctly.  

Now that Adobe has moved the DNG converter out of LR Classic… In my LR Classic catalog containing over 100,000 images I have thousands of CR3 images that now apparently may need to be converted to DNG’s.If I run the DNG Converter app on CR3 images already in my LR catalog, do the converted files replace the original CR3’s in LR and retain the keywords and LR processing history, etc. as it used to when the DNG conversion was integrated in LR?Or… Does the DNG Converter just blithely convert the CR3’s to DNG’s obliterating the keywords and history and requiring them to be re-imported as new files?I’ve been unable to find an explanation.

So I'm trying to export my print file in photoshop and its limiting me to a 46.87% size. It always does this for larger prints. Is there a work around for this where I can export the actual size, like 106x87 inch 300ppi document? Thanks guys!

Can the Keyword Suggestion automatically not show values already shown in the visible Keyword Set? I tag all my photos extensively but Keyword sets don’t show a lot of values. I use both Keyword Suggestions and a Keyword Set effectively as two Keyword sets. Unfortunately Lightroom often shows the same values as what is visible in the Keyword Set that is selected. This duplication reduces the usefulness, adds delay and extra clicking. See below 

I have been able to successfully apply an effect like "AE.ADBE Invert" to a video using UXP. But there seems to be no way to add parameters to an effect like  "AE.ADBE Lumetri" which takes multiple parameters. How to query and add parameters? I have checked the github samples and that was not helpful - am I missing something?Any clarifications or pointers on how this can be done would be greatly appreciated!

MacBook Pro, Tahoe 26.5.1, PS 2026. PS somehow got corrupted and will not launch. I ran the PS uninstaller but the app was not deleted even after restart. However my account appears to show it uninstalled as the “3 dots” does not have an uninstall option.

See the attached screenshot...the LIBRARY GRID button doesn't work any more..it did up to a couple of days ago. I’m not aware I changed any settings to stop it working, though that will probably turn out to  be the answer! A few minutes ago I updated Lightroom Classic to 15.4.1 but that made no difference. I am running Lightroom Classic on a MacBook Pro, Tahoe 26.5. 

Hi, trying to send logo I extruded via Illustrator and Painter using this tutorial -  In Painter, I use the ‘send to After Effects’ shortcut and the error I receive is this I’m operating on a MacOS and saw that there was a bug fix from August 2025 regarding this, but do you have any suggestions or recommendations?

I’m having a problem with finding my pattern brushes when I save them so I can’t import them into another file. The sequence of folders displayed when I save them is pictured. They go into a folder called “Brushes” in the location displayed.However, this sequence of folders does not exist when importing from the brushes window using the “brush libraries menu” In the “Adobe” folder, the fifth in the sequence, there is no folder called “Adobe Illustrator 29” There is a raft of other differences as well. Library and Users is in the “garethwilliams” folder! Does anybody know what I’m doing wrong?Many thanks,Gareth 

How to get the preferences or workspace to stay when restarting?