Besvarat

I have cancelled my subscribtion at 15th January (the last day of free trial) but  money was taken a  moment later. How can I get my money back? any email adress to contact Adobe? 

My Premiere Pro is updated to the latest version. I usually edit 1080p 50fps videos and have edited quite heavy content on my current laptop (ASUS Zenbook) which is new by the way. I don't know what's wrong but recently after opening Premiere for a couple of minutes it starts to freeze and a pop up screen would appear to send/don't send report and my Premiere has to force shut. However everytime I open back Premiere, the interface runs smoothly, no lag but somehow would freeze for a second after a few minutes and my Premiere would crash. I also tried clearing the cache, third party plugins, uninstalling and reinstalling but nothing works. On a side note: I tried opened Adobe Illustrator, After Effects, Figma and Photoshop at the same time and everything seems to be working well. What could be the issue? It's been very frustrating cause I am a student and I'm in the midst of my final year projects.  Laptop SpecsIntel(R) Core(TM) Ultra 7 258V 2.20 GHz32.0 GB RAM

Hello all,Istalled Production Crate LaForge Suite of plugins a few weeks ago. Great stuff. Was all working fine until it didn't. Now I get the following error: After Effects error: This effect cannot be applied because it cannot be initialized. Try reinstalling or contacting the plug-in developer. (25 :: 3) Specs:2019 Mac Pro – Mac OS sequoia, 15.4.1 (24E263)Ae24 Version 24.6.6 (Build 1) - tried Ae25, same result.Tried completely uninstalling all Production Crate plug-ins using Production Crate app. Then checked all After Effects and media core folders to make sure there was not anything left over. Did a fresh restart, used Disk Utility is to repair permissions did reinstall of Production Crate LaForge Suite version 1.3.8. Nothing working. Any help would be greatly appreciated!Thank you. 

Hi I have the latest Photoshop CC but I cannot turn off the welcome screen, help please?

Problema: Frame negros al final o al inicio del clip exportado - Cuando termino una nota editada y exporto me deja ya sea un frame negro al inicio o al final dependiendo de que sistema operativo este usando en el momento.Pasos para reproducir - En la línea de tiempo lo normal es marcar In y Out para exportar una nota directo desde premiere o media encoder si es por cola. Resultado esperado - En export veo que esta en Range: Source In - Out señalado para que solo me exporte la nota o full de la persona.Resultado real -  Me deja un clip exportado con un frame negro al inicio (si estoy en windows) y un frame al final (si estoy en Mac) Versión de Adobe Premiere Pro - Premiere Pro v 25.2.3Sistema operativo : Windows Pro 11 - MacOs Monterey 12.7.6Versión del controlador de GPU (solo Windows): Nvidia 576.2Formato de vídeo -H264 La información comparativa nos ayuda a comprender mejor cuándo se produce el problema: ¿Afec

Hi there, I am working on mlutiple file and would like to reuse the "charater styles" across multiple files for making sure to have the same consistency. I added a bunch of styles to "Character Styles" but I can't seem to find a way to "save" them. In the flyout menu of the Character Styles panel, there is "Load Character Styles" option but there is no option to save?  I am doing something wrong? Any advice will be greatly appreciated. Thanks

How can I link section titles to the Table of Contents in InDesign? I’ve set up multiple sections in my document using section markers, and I want each section title to appear automatically in the TOC. However, they’re not showing up when I generate it. Am I missing a style setting or specific step to include section markers or titles in the TOC? Any guidance on how to properly structure this would be appreciated. Thanks in advance!

After uploading several images to the Cloud, Lightroom "People" was able to find "some" faces. However, the people in the query all were taken during the same event. The images uploaded spans several years. One of the person who was overlooked and was in this event a in hundreds of other images over 25 years was missing. In the end when I went back "No People Found" Synched photos would be analyzed in the cloud. Be sure to check back later"Lightroom ver 8.3, Build 250414-1406-5ace587Thanks

Hi guys. Can anyone give me a tip on how I can use the new (or old) PS2 tools to make up the last bit of a bar I inadvertently chopped when I took the picture? Ideally, I would add an extra inch to the bottom of the photograph so the whole bar shows  . Photos attached. Thank you!

hola,guardo mi selección de tipos en “Favoritas”, y también tengo bastantes bibliotecas de proyectos (con muchas fuentes) guardadas en “Proyectos web”.Desde hace unos días no puedo acceder en fonts.adobe.com a estas listas, sale un mensaje de 504 ERROR (ver captura). Me pasa con varios navegadores, en Ventura y en iOS.¿Hay alguna solución?¡Gracias! PS: ¿Cuándo se podrán guardar “Desktop projects”? ”? 

I'm trying to figure out what happened. I have a duplicated sequence. In the new one, the overall audio mix is as expected, everything hitting proper levels. In the older sequence, the individual clip audio is the same, the mix balance between dialogue and music seems the same, but the overall volume is peaking. With the result that I have to use my external speaker volume to turn it down when I'm going between the 2 sequences. Is anyone aware of a master volume that I could have accidentally tripped to cause this? If so, it would be an interesting feature as well. But one I'm not aware of, or have used.

I am trying to delete all of my Adobe Fonts Web Projects and start fresh. I was able to delete most of them by simply navigating to the Adobe Fonts Web Projects page and clicking "Edit Project" on each one and then deleting each one. However, one of my Web Projects seems to be too large/has too many fonts within it, because clicking "Edit Project" on that specific one gives me a "loading" cursor and then proceeds to never load, in any browser, no matter how long I sit and wait. This is the screen I get stuck on:(NOTE: I HAVE ALREADY CLICKED "EDIT PROJECT" BUT IT NEVER LOADS) Can someone please assist me in deleting this large Adobe Fonts Web Project so that I can then start fresh with no remaining/existing Web Projects on my account? Thank you so much,Adrienne

Hi! I just got this email from mail@email.adobe.com, and I'm not sure if it's a scam. Anyone have any input? I have NOT clicked the link in the body of the email.

Hi everyone,I have encountered what I believe might be a bug or at least inconsistent behavior in Adobe Premiere Pro regarding Sync Lock and Ripple Delete.Here's the situation:When Sync Lock is enabled on multiple tracks, everything works as expected. Using Ripple Delete removes content across all synced tracks, while tracks with Sync Lock disabled remain untouched - which is correct.However, here's the problem:If I perform a Ripple Delete on a track where Sync Lock is disabled, Premiere still removes content from other tracks where Sync Lock is enabled. In my understanding, this should not happen. If Sync Lock is disabled on the track I'm editing, the delete operation should not affect any other tracks, regardless of their Sync Lock state.To be clear: Ripple Delete on Sync-Locked tracks works fine.Ripple Delete on Sync-Unlocked tracks should not affect Sync-Locked tracks, but it currently does. This behavior seems inconsistent with how Sync Lock is supposed to work - essenti

I'm having trouble with paragraph styles in InDesign not updating across the entire document when I make changes. I've modified a style, but only some text reflects the update, while others remain unchanged even though they're supposedly using the same style. Is there a reason why this happens, and how can I ensure all instances update properly? I'm using InDesign 2024 on Windows. Any help is appreciated!

Ciao community, da oggi il programma photoshop non mi permette più di salvare il lavoro che svolgo nel formato .BMP.Versione pc windows 11 e versione photoshop ultima 26.6 aggiornata ieri. Prima dell'aggiornamento mi permetteva di svolgere questa funzione. Avete idea? Grazie.

Is there a way to edit publish online files/links in the team. I only see the possibility for me alone but not my whole adobe team?

I could be wrong about it being a bug but everytime I go to watch my video in premiere pro the video will play for like a second then pause on its own and bug out the rest of the time to the point where i cant even edit anymore i've tryed all the steps like clearing the cache, turning down the memory as low as possible and also reinstalling to see if it fixes it but nothing happens if anyone knows a way to fix this would greatly appriceate it.

No consigo de ningun modo marcar indicadores, colores o estrellas en las fotos del álbum de una boda que ha compartido conmigo una compañera de trabajo. Sin embargo, sí que me da la opción de editar las fotos y hacer todo lo demás.

Hi all, I've got a new macbook book and updated all my adobe apps, but the colour books aren't showing pantone swatches. Thanks for any help! .

Hallo, ich habe unabsichtlich ein Stockbild gekauft, eigentlich wollte ich es mir anschauen, dann wurde es aber direkt gekauft. Gibt es eine Möglichkeit dieses Bild #397335586zurückzugeben und wenn ja wie wäre das möglich? Viele GrüßeVanessa

Why are the Adobe Employees so impolite, not responding to private messages? I contacted a few of them, the result is the same. Using tags and mentioning them in the topics also does not work. Is this official policy? I am not trying to discuss the weather, but important issues that they commented on in my threads. They do have enough time for public posts in the community, so ignoring messages looks arrogant. UPD. Finally. I got a reply. The guy said he just missed my message. I decided to contact him again now (16 months later) 🙂 

말 그대로 영상이 끊기는데 그냥 끊기는게 아니라 같은 장면을 반복하면서 끊깁니다.. pc 사양은 램 16기가, 그래픽 카드 지포스 gtx 1660 super,  라이젠 5 3500 으로그렇게 낮지는 않구요. 충분히 어느정도 작업은 가능한 사양으로 알고 있습니다. 인터넷에 나와 있는 그래픽카드 업데이트, 프록시 설정, mercury 가속 설정 끄기 등 다 해봤는데아무런 변화가 없어 답답한 마음에 올려 봅니다. 프리미어 프로 23년도 버전이고 정품인데 혹시 왜 이러는지어떻게 해결 가능한지 방법 아시는 분은 도움 좀 부탁드리겠습니다(_ _)

Color settings are displayed as synchronized. Working color spaces RGB: eciRGV v2, CMYK: PSO Coated v3 are defined in the setting. However, Indesign 2025 loses these “global” settings. Instead, newly created documents use other working color spaces...     <Title renamed by MOD>

Hello - I made a very long Adobe Javascript that does a lot of things (that work).Part of that script is the request to compress a folder on the desktop (of my MacBook) to .ZIP. It's this last part that doesn't work. I've tried several things but nothing seems to work.So my question is, is it possible to compress a .ZIP folder via a script in Illustrator?If so, could someone share with me the few lines of programming needed to do it correctly? Thanks a lot.   - Dimitri