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My card was charged for the full monthly amount as soon as I started my Photoshop trial. This is not a hold on the card, but a full deduction. How do I process a refund?

I am troubleshooting a MacBook with AE 2026 (completely updated) using significant energy over a 12-hour period, causing slow-downs and battery drain. (Activity Monitor → Energy → 12 hr Power). On this machine, it’s hovering right around 15%; while on my own MacBook, it sits at about 7%. The laptop is also very hot, with fans turning on intermittently. I have tried clearing all caches, reinstalling AE, updating it, and resetting the Mac’s SMC. It’s not actively using energy, but the 12 hr Power does not budge. What could this be? Laptop is a 16-inch 2019 MacBook Pro. Specs below, if it matters. Graphics:2.4 GHz 8-Core Intel Core i9 AMD Radeon Pro 5500M 8 GB Intel UHD Graphics 630 1536 MB Memory:32 GB 2667 MHz DDR4 macOS: Tahoe 26.4.1

I have been editing this comp for a couple of days and when I went to edit opacity the scale from 0-100 was gone and so was the “Add: ▶” to add an effect. I am super confused and don’t recall doing anything to remove this, see pics (this was an existing comp that I no longer know how to adjust in terms of the amount. However, after hours I realized that I could use the Properties tab on the left side panel, but it is just inconvenient and hope to have it back. Anyone know how? I have to have this project done soon so any tips are appreciated! 

Adobe sign does not seem to allow me to add a signer that only needs to initial. I keep getting a message that it will add a signature line to the bottom of the document. How can I remove that? I have 2 signers. 1 needs to do a full signature, but the other only needs to initial the document and I cannot find anywhere to explain this process. 

I’m using Acrobat Sign API to use a basic form, with an input text and a Signature field only. Sometimes, when after the agreement is created via the API and then displayed, the signature name, in the Signature fields, appears prepopulated with a random value and cannot be edited, the clear option does not work.   

why does it keep adding people when I tell it too and why does it change the room when I tell it to keep the same room? 

local LrDialogs = import 'LrDialogs'local LrTasks = import 'LrTasks'local LrApplication = import 'LrApplication'local function getCollectionPath(collection) local path = {} local current = collection while current do table.insert(path, 1, current:getName()) current = current:getParent() end return pathendlocal function createKeywordFromPath(path) if #path==0 then return "" elseif #path==1 then return path[1] -- just collection name else local keyword = "" for i = 1, #path do if i == 1 then keyword = path[i] else keyword = keyword .. "|" .. path[i] end end return keyword endendlocal function processCollections(collections, progressScope) for _, collection in ipairs(collections) do if progressScope:isCanceled() then return end if collection:type() == "LrCollectionSet" then local childCollections

Tôi muốn dùng font Garamond Premier Pro (tôi dự định mua giấy phép sử dụng trọn bộ 1 lần với gói 34 kiểu dáng này) cho Light Novel để đăng lên Google Play Book & App Store, liệu Adobe có cho phép khi tôi đã mua & đăng lên 2 nền tảng này. định dạng tôi sử dụng để đưa lên 2 nền tảng này là Epub & tôi muốn nhúng font này vào file epub để đọc giả không có tệp phông chữ Garamond Premier Pro vẫn có thể xem được phông chữ đó,vậy có được cho phép đăng lên không?

In trying to find a way to print an Acrobat pdf in grayscale (since I’m also having printhead issues), I changed my grayscale to Sgray in Preferences. Had no idea that I would not be able to change it back, and it appears to have now altered my acrobat such that it opens only to a gray screen with no other available functions. Have tried multiple uninstalls and reinstalls, with no change in results. I assume I need to find a way to be able to reset to my initial preferences, but don’t know how to get there with this gray screen issue. Running newly installed Acrobat in Windows 11. Any help would be appreciated.

I was moved to a business account earlier this year and alongside it, my personal files and behance account, however, when I was let off of the company, I lost access from all of my personal files and accounts without any proper warning and can't seem to revert that. I haven't found any solution to that issue yet.

I have a 6-camera multicam sequence which is behaving in a very unpredictable way. Random segments of the video of outputting only total blackness. Looking at the multi-cam view, I see all 6 cameras on the left, and can see footage being output on the camera that I've chosen to be currently active. But the output preview on the right is totally black. Switching to composite video view still only gives a black screen, and doing a preview render still gives the same result. I can switch the segment of the multicam sequence to a different clip, and then it'll be fine, but then I switch back to the camera I want, and it's black again. I've tinkered around in the underlying sequence to make sure there's no effects or other settings there that would cause the video not to display but can't find anything that should effect it.This is specifically affecting two out of my six camera angles on this project. At the time when I was initially editing this multicam sequence, it all worked fine, and

Hello,Adobe released the APSB26-44 Security Update today:https://helpx.adobe.com/security/products/acrobat/apsb26-44.htmlHowever, none of the following Adobe SCUP files contain APSB26-44: https://armmf.adobe.com/arm-manifests/win/SCUP/AcrobatCatalog-DC.cab https://armmf.adobe.com/arm-manifests/win/SCUP/ReaderCatalog-DC.cab https://armmf.adobe.com/arm-manifests/win/SCUP/AcrobatCatalog-Classic.cabThoughts?-Dick 

예를 들어 처음 생성된 마스크가 16:9 직사각형 모양이고 이걸 1:1 정사각형 모양의 마스크로 변형하고 싶은 상황에서 한 쪽 모서리의 점 2개를 잡아서 당기면 그게 직사각형 모양이 아니라 평행사변형 모양이 되어버립니다. shift를 누르고 당겨도 직사각형 모양이 깨집니다.  어떻게 해야 모든 각을 90도로 유지한 채 마스크의 모양을 변경할 수 있나요?

Is there a way to have something like this in a pdf form made in InDesign (or Acrobat DC) ? So the person filling the form can format the text he is writing 

Ich habe immer wieder große PDF Dateien, die in der Regel viele doppelte (identische) Seiten enthalten. Mit Acrobat kann man leicht zwei Dateien vergleichen, aber wohl nicht in einem Dokument Duplikate finden. Weiß jemand eine Lösung? I often find myself with large PDF files that usually contain lots of duplicate (identical) pages. With Acrobat, it’s easy to compare two files, but I don’t think you can find duplicates within a single document. Does anyone know of a solution?

There's a user getting PDF files from a certain company and they open as blank, white pages. There's no message or anything and other PDF files open fine. I also tried opening the files in Edge, Chrome, and SumatraPDF with the same result. Our company is using version 18.011.20058 or the Reader. I tried installing a newer version of the Reader but it didn't help.The user has talked to the company that's sending these PDF files already. They told her the problem isn't with them and that other people had the same problem but their IT departments were able to fix it. I'm starting to wonder if the problem really is on their end because I haven't been able to find a fix.

The “Acrobat Pro” app is no longer in our Creative Cloud apps. Was the acrobat pro” version dropped from teacher plans? All I see is the "free" Acrobat version in the teacher plan, which is not enough for our needs.

Hi Had a video rejection on intellectual property.  The video had a close up of a pair of cheap sneakers that have no logo or trademark.When I queried it the Adobe response was: They look like Converse sneakers.They are not Converse sneakers though, I’m very confused that things are getting rejected because they could be be a well known brand.  Other videos with the same sneakers accepted.  Any suggestions? Many thanksAngela  

現在、Adobe Photoshop（比較的新しいバージョン）を使用しています。 自作のアクション内で「スクリプトを実行」により外部の.jsxファイルを呼び出しています。過去にPhotoshop CS6を使用していた際には、アクションパネル内の該当ステップにマウスカーソルを乗せることで、実行されているスクリプトの保存先（パス）を確認することができていました。 また、Photoshop 2025でもアクション作成時にはスクリプトファイルを選択しているため、どこかでパスを確認できる方法があったのではないかと考えていますが、現在はその方法が分からず困っています。 そこで以下について教えていただけますでしょうか： ・現在のPhotoshopで、アクション内の「スクリプトを実行」で指定された.jsxファイルの保存先（パス）を確認する方法はありますか？・CS6のように、アクションパネル上で簡単に確認できる方法は現行バージョンでも利用可能でしょうか？・もし仕様変更により確認できなくなっている場合、代替手段（実務的な確認方法など）があれば教えてください。 なお、該当スクリプトは自作のもので複数存在しており、どのファイルが使用されているのか特定したい状況です。 同様のケースをご存じの方がいらっしゃいましたら、ご教示いただけますと幸いです。よろしくお願いいたします。 

Hello,I need some help with an issue. I am using a Samsung S23 Ultra phone, and it has a built-in Adobe Reader application. In an Excel sheet, I use the “Hyperlink” formula to create a link to another PDF file located in the same folder. Then, I convert the Excel file into a PDF document by navigating through “file”, “export”, and “create pdf/xps document” respectively.When I test this on my computer, the “Hyperlink” I created works perfectly. However, when I transfer the entire folder as is to my Samsung S23 phone and open it, nothing happens in the PDF document when I click on the “hyperlink”.I would really appreciate it if you could help me understand the reason behind this.Have a great day and good work.

Illustrator2026（30.3）、Windows11 25H2です。パスを1つ選択した状態でコントロールバーをみると、整列のツールが並んで表示されます。ところがパスを複数選択すると、「整列」にまとめられてしまい、「整列」の文字をクリックしないと表示されません。Illustrator2024（19.5.4）までは、複数選択でもツールが並んで表示されていました。よく使うので、このワンクリックがとても不便に感じています。整列パネルでやることもあるのですが、ほかのパネルとまとめて（グループ化？）しておりコントロールバーでの操作が癖になっているもので・・・。コントロールバーの挙動が変わってしまったのでしょうか？ ユーザー制御できないですよね。

プランが勝手に解約されてアプリが全部使えなくなった。チャットに問い合わせてもAIしか対応していただけず、電話しても切れてしまう。サポート方法がまるでないので困っています。[アカウント / 支払い / プランへ移動しました：モデレーター]

Hallo, ich habe vergessen mein Probeabo rechtzeitig zu kündigen und mir wurden 69,99€ abgebucht.Ich habe den Service nicht genutzt.Ich bitte freundlich um eine Rückerstattung.Vielen Dank.VG, Sahand Boghrati 

Při otevírání PDF mi android nenabídne možnost otevření v Adobe reader a když už se k nabídce dostanu, stejně to neotevře v Adobe reader. V čem je problém?

I see it nowhere in the render queue or even Adobe Media Encoder. I'm on a mac but I need to make .AVIs for use in a PPT on a PC for our salesforce who are on PCs.If one can't do this from AE or AME, i could use a lead for a 3rd party app that can make them. I may have read that Microsoft provides a free .AVI maker. Not sure if that's true.Thanks in advance for your help.