Solved

The waveforms don’t show up.  I’ve reimported, deleted the previous peak files from the day I imported.  I clicked and generated the peak files, restarted Premiere, restarted my computer.  What is going on?  It’s crazy.  ½ the clips from the day drew the waveforms, but not the other half.  I can hear the audio but can’t see any waveforms.

i have licensed https://stock.adobe.com/contributor/212821033/NaheeD?asset_id=1918783306very bad and auto trace , looks ai garbage , please check the asset and i need my credits back ​@Contributor1 

Hi everyone, I recently completed the Customer Journey Analytics: Product Exam for Sales Accreditation and passed it twice, both times with a score above 80%. However, I don’t see any badge or certificate available to download or display for this accreditation.I’ve completed other sales accreditations recently and received their badges/certificates without any issue, so this seems specific to the CJA accreditation.Could someone please confirm if the CJA Sales Accreditation currently provides a certificate or badge, and if so, how to access it? Thanks in advance for your help!

AI file opens as a raster image instead of editable vectori have licensed https://stock.adobe.com/contributor/212821033/NaheeD?asset_id=1918783306Spam content , autotracing without proper shapes , check the attached link for internal review, i have also contact the support to refund the credits . i want to know how much time it will take to get my credits back , very bad experience with stock content, very bad vectors in the collection.https://stock.adobe.com/images/ornate-colorful-stained-glass-arabic-lantern-illuminates-space-with/1918781959https://stock.adobe.com/images/three-traditional-arabic-lanterns-display-intricate-geometric-light/1918782278https://stock.adobe.com/images/five-black-stars-with-grunge-texture-and-lines-on-a-white-background-design/1562800616https://stock.adobe.com/images/appealing-illustration-of-fish-and-chips-dishes-featuring-vector-seafood-fried-potatoes-and-dipping-sauce-for-culinary-design/1585099024https://stock.adobe.com/images/vintage-carnival-sign-with-

Hello everyone,I recently submitted 9 different photos to Adobe Stock, and all of them were rejected for “quality issues.” The images are not from the same subject or the same scene, so I suspect there may be a common technical problem in my workflow or editing.I would really appreciate constructive feedback on this photo and on what specific issues you notice: focus, sharpness, noise, exposure, artifacts, composition, or anything else that may make it unsuitable for Adobe Stock.Thank you very much for your time and help.

With Microsoft's recent announcement in ending it's support on Windows 10 by October 14, 2025. Does this mean that Adobe Creative Cloud suite will also recommend users to upgrade to Windows 11? Can someone provide an estimated timeline on it. Thanks

Hi folks, If I open an After Effects project produced elsewhere and there are missing fonts, how can I select a font to use instead of the missing one? Particularly in the the situation where I have the font used but perhaps mine has a slightly different name so I'd like to just say 'use this instead please' Thanks

Why must the AI settings be enabled every time Adobe Acrobat updates?  Acrobat doesn't need the dumb AI features to slow it down, it does a good enough job at being slow as it is.  Now when I open Acrobat, it wants to show off all the assenine features no one asked for and get in the way of the work I'm trying to do.  The least Adobe could do is make Acrobat free with the amount of data they are gleeming from us users. I ask again why must the AI settings be enabled every time Adobe Acrobat updates?  To the Brain Dead Devs, grow a spine and just stop this behavior.  Let users select what features they want to have on or off and stop messing with it on updates.  People already hate you all and this type of activity just makes us want to take action.

Hi, one of our customers is facing this error since a few days, when they try to start adobe indesign 2026.See the attachment for the error Adobe indesign 2026 won't start on Windows. Things we did to possible fix this: Re-install of windows visual C++ latest versionRun SFC scan and DISMRe-install of Adobe indesign 2026checkdisk Adobe indesign 2025 is still running on the system without errors Configuration of the laptopHP ZBook 17 G6CPU Intel(R) Core(TM) i7-9850H CPU @ 2.60GHz32GB memoryWindows 11 build 24H2 

When I use the crop tool on an image and select next image the crop lines remains but the only tool option is zoom. I then have to close and reopen the tool to do the next image. This cropped up a few months back in questions but thee was no apparrent resolution

Hello,When I'm drawing lines in Illustrator, I can normally click on the end point of a path to continue drawing in a different direction. However, in this new file, it doesn't work at all.I've attached a video that clearly shows the issue (  )Does anyone know which setting could be causing this?Thanks in advance!

After Effects has used all of its memory doing nothing. This happens regardless of computer. Over 45GB ram used without a project file open.   

 You cannot delete the credits I purchased just because I ended my subscription. I request that my credits be restored.

This has happened before - I open Photoshop and I get the error message that PS couldn’t load the actions and then they are now gone.  Please tell me there is a way of recovering these.  I generally back them up every month or so, but I had just created a couple of new actions last week and I haven’t backed those up.(I am so sick and tired of this program glitching and either dumping the actions or dumping my keyboard shortcuts that I have set.  I have saved my custom workspace before and EVEN THAT is getting dumped at random, for no reason.)

I’m using Adobe Acrobat Pro Continuous Release Version 2026.001.21691 (Enterprise) on Windows 11, and I’m running into an issue when trying to edit text.I select text on the page, then choose Edit Text from the popup menu. This opens the Edit Tools pane, but the pane only shows Modify Page, Add Content, and More.When I click Text under Add Content to display the Format Text options, the text I originally selected becomes deselected. The highlight disappears, and Acrobat no longer shows that the text is highlighted or ready for editing.I also tried holding Ctrl to select the entire page and then clicking Edit Text, but the text still becomes deselected as soon as the Format Text category opens.I tested this on multiple PDF files (including files I created myself), and the exact same behavior occurs, so it doesn’t appear to be file‑specific.Is this normal behavior? Previously I had issues where the Tools pane wasn’t displaying correctly, so I’m trying to determine whether this is a softw

HelloI have been looking at Premiere pro feature sin term of sdk and automation and extendscript and all that stuff in the past, did not look for a long time, I wanted to have a quick update.Can someone provide it?I believe there was a new feature that was introduced and it had its own forum? I don’t remember where is it.And update me on its capabitilies. ThanksBest

I go through the steps in Settings → Privacy and Security → Full Disk AccessI click the + icon and look for Photoshop 2026 and add it but it does not show up in the list of applications with full access.There are 12 applications with full access including Photoshop Beta, Lightroom Classic, etc.Why can I not add Photoshop 2026?

Dear Support Team,I recently used the free trial of your application and canceled it on its expiration date. I would like to request that I am not charged for the annual subscription, as I will not be using the service.Is it possible to waive this charge or issue a refund?Thank you for your time and assistance.Best regards,ANASTASIOS MOUZIKAS

I have a template on adobe.acrobat.com that uses the Full Name field. It was working fine but recently, when I send it to new recipients to sign, whatever email address I use the Full Name field is automatically filled in with the same wrong name. So I’m sending it to multiple people, i.e Joanne Smith, Alice Weedle & Laura Flemming - all with different email addresses - and the Full Name field is saying Leanne Leigh for every one. 

Hi, my entire team is unable to request signatures using Adobe. We get the message “E-signing services are temporarily unavailable. Please try again later.” on browser, and the message “authentication failed” on the application. Our IT team has tried to clear old Adobe profiles, reinstall Adobe, restart our computers, basically try everything they can think of (including everything in this old post: E-signing services are temporarily unavailable. Please try again later. | Community) It is happening on both the desktop application and in browser. Our org recently switched to Adobe nonprofit licenses.At first when I tried to request an e-signature, I would get an error message saying I didn’t have e-sign capabilities. After IT did everything above, I can now click to request an e-signature on a document and actually put in an email address. At that point, I get the error message “Authentication failed.”Are there any other steps we can try? Any other suggestions? 

Hi Team,We are using Windows 11 24H2 and 25H2 across our environment and are experiencing an issue with PDF file previews in File Explorer.Error Message:"The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents."We have already performed the following troubleshooting steps:Installed all the latest Windows security updates and patches.Manually unblocked the PDF files via:Right-click file → Properties → General tab → Unblock After unblocking, the PDF preview works correctly. However, this is not a feasible solution as we have a large number of files stored locally and on network shares. Used the following PowerShell command to unblock all files in a folder: PowerShell Get-ChildItem "C:\Folder" -Recurse | Unblock-File Show more lines This works temporarily, but whenever a file is replaced or a new file is added to the same location, the issue reoccurs and the command must be run again. Disa

I am uploading Motion Graphics Templates to my team on Creative Cloud. We are having issues with members of my team seeing the updated library. It's been an ongoing issue. It can be sometimes be resolved by members restarting and relogging in to Creative Cloud, but lately even that is not working. I recently just updated a file and right now I am the only one seeing it. Members are on different versions of After Effect and Premiere (2023 to 2025). Any resolution to this? Is there an admin that can go into my Libraries folder and resync everyone?

 #Idea #Suggestionn #DreamweaverFeatureRequest #AdobeDreamweaver #AICodeEditor #AdobeCreativeCloud #AdobeCC  Introduction: Incorporating an AI editor into Adobe Dreamweaver would not only modernize the software but also enhance the overall web development experience. As technology advances, users increasingly seek tools that simplify complex processes while offering flexibility and creative freedom. By embracing AI, Adobe can attract a broader audience, including novice users who wish to create professional-looking websites without the steep learning curve traditionally associated with web development. This evolution would solidify Dreamweaver’s position as a leading tool in the web design and development space, fostering a vibrant community within Adobe Creative Cloud.  Enhanced User Experience: 1. Intelligent Code Suggestions: An AI-powered code editor would provide real-time code suggestions and autocompletions based on the context of the user’s wo

Please confirm as a matter of urgency how toget a refund, I signed up for the free trial but immediately got charged! This is not on! 

Hi I am trying to work out how to set InDesign hyperlinks to open a new tab in a browser. It is not convenient for me to recreate or edit the links in Acrobat as we have alot of links within documents, so I am looking for an InDesign solution. Kind regardsDaniel