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Help! LrC is unusable.After updating to v15.0 LrC goes to a popup requiring catalog upgrade.Selecting "Upgrade," the Mac works a bit, then the computer crashes and restarts. In the old libraries folder, I have the attempts to create the library backup of different sizes, but apparently none complete. They are smaller than my current but outdated catalog. I saw the a for PC, but I'm not sure I have Visual C++ or whatever that is. A search for "MSVCP140.dll" in Finder finds nothing. I do have MS Office if that's relevant. After a few days, I got the update for LrC to 15.0.1. Updated, then, after opening and attempting to upgrade the catalog, the app crashes or the computer crashes. iMac 2019mac OS 15.1.1 (24B91) Please help! I have photo work that's very late.

I have been trying to find a solution to my issue for almost a full week. I can't find any help on this forum, or on other forums online. I am a subscriber, but cannot find any method of contacting customer support. How do I do that?

Hi All,I'm trying to get the active Illustrator document name in my plugin.The following code works perfectly in Illustrator CC 2024 and CC 2025, but it fails in CC 2026 — GetFileNameNoExt() returns an empty name.  ai::FilePath path; ASErr err = sAIDocument->GetDocumentFileSpecification(path); if (err == kNoErr && !path.IsEmpty()) { ai::UnicodeString name = path.GetFileNameNoExt(); std::string s = name.as_UTF8(); if (!s.empty()) return s; } Is there something new we are supposed to call before accessing file information?Any help would be greatly appreciated. Thank you,Chetan

Sorry, need help ASAP. I designed a book with 20 digital pencil illustrations. I have a hardware calibrated BenQ monitor. Sheridan (the Printer) specifies that for black only printing, all images should be converted to grayscale. Makes sense. They also specify the expected Dot Gain for uncoated stock on a Web Press is 25-27%. Ok cool. However, when I ask about grayscale profiles for 1) converting images to grayscale and 2) soft proofing the images on screen, they just keep answering that no profiles are needed for grayscale. To my knowledge, you cannot convert an image or even view an image without a profile. If a custom one is not selected, Photoshop will use the default profile. Which in my case is Dot Gain 20%. I don't know if I'm thinking about it all wrong, but here are my questions. PS, if you didn't guess yet, I have never printed a book interior in single color black only: What is the best way to convert sRGB illustrations to grayscale for offset web press p

I know this is a long shot, since I have scoured the community and the web and cannot seem to find the answer. When you use the remix tool to edit a music track, is there any way to re-create those exact edits again on the licensed track once you purchase it? For example-I download a preview music track from Adobe Stock and use the remix tool to customize it for my edit. When the project is approved and ready to send to mix, my client then purchases said track so I can replace the preview track in my sequence. I've tried to "Replace With Clip", that just drops the licensed track into the sequence, unedited. I've tried copy/paste effects (supposedly including "remix"), but that does nothing at all. I've also tried to recreate the remix with the licensed track, but have a heck of a time getting it to match the edits that were created in the preview track. It will give me the right length, but never puts the edits in the same place again, even with the exact same settings in the "Seg

I saw an answer to this question here, but not in English. Whenever I open a new file (RAW, PSD or TIFF) from Lightroom it always opens with Extras turned on. If I give it a Command-H to turn it off and work on the file, it gets turned back on without pressing the Command-H toggle. Everything is turned off in the View>Show menu. I have tried the AI suggestions, including resetting Photoshop's Toolbar, but nothing works.PS 26.9.0LR 14.5Mac OS 15.6

I already included this question as a reply to https://community.adobe.com/t5/premiere-pro-discussions/matching-audio-edits-that-were-created-with-remix-tool/m-p/15586962#M574235, but that already has a "correct answer" so I doubt anyone will see my question. I'm in a time crunch so I hope it's okay to create a new post here as well. Client gave me footage (video + audio) of a piano performance to use as underscore for their talking head. The talking head has pauses and fillers that of course must be edited out. Also, the piano performance is a little too long regardless. I'm hoping to: 1. Edit out pauses and fillers from the talking head.2. Remix the piano performance to the correct length to match the talking head.3. Use quick clips of the piano performance video as B-roll to hide edits in the talking head. Mostly this is straighforward boring stuff... except... that when using the Remix tool (which makes it sound amazing), the video of the piano performance

I do not understand why I need to have an Epidemic Sound Commercial or Enterprise account to download tracks to use with my subscription of Creative Cloud / Premier Pro. I can still find music using the plug-in in Premier Pro but then I have to go search for that particular track using my personal plan and download it and import to my project. I am still getting the same music but I have to go through extra steps. It just doesn't make sense. I don't know if it is Epidemic Sound or Adobe setting the rules.  I have a Personal Plan for Epidemic Sound. I don't do commercial videos but I use the same music.

I genarate pictures using AI. Then I take those pictures, fix their flaws, and sometimes combine a few into a collection using Canva. Even then, do I still need to put the Adobe 'AI-generated' tick/mark on it?"

質問です。当方、プレミアプロ バージョン25.2.0(ビルド147)、OSはWindows11 home バージョン25H2です。デスクトップPCのCPU、Intel core Ultra 7 265FでGPUはGeForce RTX5070ti、NVIDIA studioドライバーは581.57です。動画素材は.m2tsでフレームサイズは1920×1080です。動画のようなテロップの出し方を教えて下さい。それと、このテロップをすぐに出せるようにプリセット保存みたいなのはできますか?

Hola, tengo una suscripción activa a Adobe Creative Cloud, pero mi equipo no es compatible con la versión actual de After Effects. ¿Podrían proporcionarme el instalador de After Effects 2022 o 2023 y Media Encoder correspondiente? Gracias.

I've seen older posts about this with no solution. Is this still a thing? macOS 12.4 on MacBook Pro 2017, 3.1 GHz Quad-Core i7 with 16 GB 2133 MHz LPDDR3, Radeon Pro 560 4 GB

hello, in company we have adobe acrobat version 2025.001.20756 and windows 11 24h2problem:1. when users opening password protected pdf file and click cancel on prompting password then user cant open any more any pdf file2. solution is enter task manager and kill adobe acrobat process please help

At work, we have a docuseries in a Production. The project I'm working in has an export that was exported with clip markers. I double click on the clip and clear markers in the Source Monitor; but every time I open the project, the clip markers reappear.  My understanding is that, in Settings, if I turn on "Write clip markers to XMP", after I clear the clip markers, the clip markers will stop reappearing. However, I was told to NEVER have "Write clip markers to XMP" turned on in a Production. Since this is at work, with multiple Editors, Assitant Editors, Story Producers, etc. in the Production, I don't want to do anything that's going to compromise the Production. How do I make it so the clip markers stop reappearing?

[Resources List Model] Icons memory budget set to 100MB. how do I change icon memory.

I'm trying to render/export lower third graphics as interlaced files for a broadcast project and no matter what I do I get horrible aliasing. Any tips or settings or plugins you'd recommend? Thanks so much!

Ever since I upgraded to the 2026 versions, Acrobat will not hand off vector objects to Illustrator or bitmap objects to Photoshop for editing. I get the following message: Adobe Acrobat cannot start the object editing application you've specified. Verify the object editing application location on the Content Editing panel in Preferences. I have checked, and both those places in Preferences point to the correct applications in their respective 2026 directories. Please help.Thanks.

I have read through many posts describing the same problem, but can't find a solution. EXAMPLE: I have a fully edited album, i archive it locally (external HD), everything archives smoothly, then when i go to external HD and access the album, there are zero edits, all pics are original as shot. I am synced and backed-up. Help.

My account says I have an active 1TB plan, but Lightroom tells me I can't use the Develop module because I don't have a subscription and tries to sell me a 1TB plan. I want to contact customer support about this, but I appear to have a choice between reading canned answers, crowd-sourcing my question to fellow users here who have no ability to help me, or clicking the "real help from real people" link which SENDS ME STRAIGHT AN AI BOT. Is there any way for me to get in touch with actual customer support, or has Adobe given up on that entirely?

I've just updated to PS Beta 27.1 and I've attempted to export a file from LR 15.0 as a smart object and PS wont boot. I get a pop up stating 'preparing smart object' and nothing happens. I've had to shut PS via Task Manager. I've rebooted twice and still have the same issue so I guess its back to the previous version of PS Beta for the time being? Edit: I've since rolled back to PS Beta 27.01 and thats working fine. Anyone from Adobe care to comment please?

How do I associated a reinstalled copy   (14.5.1) so it has all my files, presets, settings etc.???I did click on a Catalog when prompted but it said this catalog was too new for a previous version.Version 15 was taking 15-20 seconds for a Brush to open which I use constantly by hitting "K".This is killing me!!

I am new to this version of photoshop and I am trying to tranfer images from my camera to PS. 2026  It doesn't recognize the disc yet when I unplug it , I get the message disc ejected incorrectly

I am having issues recently when trying to make edits to existing PDF's.For example, with a simple bit of text like this (in Calibri font, nothing exotic):I can change a bit of the text like this:But as soon as I attempt to change or add any numeric characters I get Arabic numerals:I have uninstalled and re-installed Acrobat. I also tried setting the Default font for Text Editing in Preferences. Neither made any difference. I am using the latest version of Acrobat for Windows (v23). I have Windows 11 also latest patches applied.I am editing PDF's on the SAME computer that I created them with. So all fonts used originally are available when editing. What on earth is going on!!  Thanks in advance. 

Since the Sept 2023 update, every time I open an Acrobat file, it gives me the following prompt, asking if I want to put it in Full Screen mode - which I never want to do. I have to check "Remember my choice for this document" and then "No" every single time. This is really frustrating because I typically have to re-export and save new pdfs multiple times (graphic design related) so remembering my choice for a pdf doesn't really work for me, as I typically have to overwrite the pdf multiple times. Is there any way to make it so Acrobat stops asking me if I want to go full screen for every document? It's really frustrating. I've tried Preferences, General, Reset All Warnings, same with unchecking the options at the top of Preferences, Full Screen menu. Nothing has worked.  

I am trying to edit a clip, I see the waveforms, but no audio plays. Sad face.   screen recording: https://www.loom.com/share/a8e22525358b4624b1255a02d1217277       title edited by mod- KR