Solved

Illustrator has been playing up and recently it has been failing to load shapes and images from template files i have been using for over a year. It is also adding background to shapes when im moving the shape but then dissapears when it stops moving. It's also messing up when adjusting the transparency of a shape or object. This has only happened in the last few days. I have tried uninstalling illustrator and then re-installing it as well as resetting my preferences but no changes. Any idea what might be going on. Images attached for reference.

desde ayer me está presentando este problema, tengo todo actualizado y tengo materiales de trabajo 

Just stopped working, no changes to device. When trying to open downloaded file (ANY type) Adobe is not listed as an available app. (Google wallet, however, is.) "You don't have any apps that can open this type of file." Except that I pay for Adobe premium 🙄🙄🙄 I've tried all of the 'unplugging and plugging back in' and it won't work. WHY?

Hi, anyone encounter not able to open past pdf, u hve sent via whatsapp after 11/9/2025? I had all apps updated n used all Internet suggestion still failed. Any expert? Tq

I want to cancel my account Adobe cloud  for the moment I will use in the future is not worth for me.Thank you

 

Dobrý den mám problém moje starší dcera si hrála na mobilů a dala omylem předplatného.....Adobe Acrobat Premium Yearly (Adobe Acrobat Reader: Edit PDF za 1990 Kč já jsem to ani netušil nebo nechodím moc na e-mail tak se dívám na účet a byla tam transakce 1990kc já jsem si nic neobdnava l a bylo strženo prosím o navrácení peněz přímé to je dost velká částka děkuji 

When I first start Illustrator and open a file with a single artboard to export to jpeg or png, the "Suffix" checkbox is unchecked in the explorer window for selecting where to save the file, but Illustrator adds the suffix to the file name anyway. The problem disappears if I check the box and then uncheck it immediately. After restarting Illustrator, the bug returns.Another problem with the checkbox in explorer is also observed when saving eps files with multiple artboards, if I uncheck the "Use Artboards" checkbox so that it saves one file, Illustrator still saves one common file + all artboards separately.I've written before about problems with these checkboxes in early versions of illustrator 2020, they were fixed, why are these bugs coming back in newer versions?Thanks

Im trying to get into video and are curently produceing MP4 files. My issue is when I do a search for videos simlair to mine the first page are all MOV files. Does this mean MOV files sell better than MP4 files or am I reading to much into it?     [Moderator moved the thread to the correct forum]

Hi, can anyone help please?  i had my account deactivated in january after submitting around 5 years worth of work, solely dedicated for stock, i may have breached the guidelines for spamming (images nearly the same as each other but are different)  which i understand now, but have messaged in numerous times, via the adobe online support, and emails, to get my library back online, originally i was told to be patient and wait, i waited and waited (about 4-5 months) and still nothing, i chatted with a agent recently who told me to fill the online form again regarding my problem, same as the others... i have recieved file complaint / case numbers , but that's as far as it's got... i am nearly 10 months in and my account still deactivated, with 5 years worth of work, just sitting there. please please please can someone from adobe help? kind regards Scott 

In adobe lightroom classic (windows), when I press "I" while in full screen view mode I do not see the photo information, while in windowed mode in the library the photo information is shown. Anyone else have this issue? My library view options are below.

I had a perpetual CS6 Fireworks license and I now have 26 days left to sort out the activation problem. My old laptop bricked after a BIOS update, although I do have just the drive kept. I phoned support and they couldn't do anything to help reset, despite having done so a couple of years ago when this last happened. Is there any way to solve this? I don't want to buy new software, and this does everything I need. I also have a CS4 license, but not the install file. Would that make a difference? Desperate for help, Lindsay 

Does anyone have a detailed tutorial on creating plugins specifically for Illustrator?---------I'm having problems creating a plugin for IllustratorNo matter how I make it, it won't show up in IllustratorI tried the following, but to no avail:- The script type works, but it is not suitable for my job- I tried several kinds of CEP/ExtendScript, but it doesn't work and doesn't appear in Illustrator- I used C++/SDKs  and created an .aip file, but it still doesn't appear in Illustrator- The UXP type doesn't support Illustrator at the moment, although I tried to find a way to do thatI feel really confused, because I tried it on three different computers, but none of them worked---------So if any of you know of new courses, I'd really appreciate it

안녕하세요. 2024년 7월 부터 39,600원 플랜을 가입 중입니다. 2025 7월 부터  78,100원이 결제되기 시작했습니다.   상황이 달라져 구독 취소를 하려고 하는데  취소 수수료가 157,460 부과 된다고 합니다. 결제는 9월 10일에 되어  14일이 안 지났습니다.   아래의 화면이 그저 그림으로만 나오는건지 정말 부과되는 건지 궁금합니다.      * 모더레이터에 의해 개인 정보가 삭제 되었습니다.       

Hi All, I have downloaded from my account the exe and 7z file however I ger an error stating 'the file archive part of Adobe CS6 Master Collection is missing. You need all parts in the same folder to extract Adobe CS6 Master Collection. Please download all files (2) to a folder in C drive program filesMy computer runs on Windows 10 64bit so I enabled 32 software. Do you have any suggestions for me? I have wasted hours on this! Thank you for your help.

I have Photoshop 7.0. I just bought a new laptop and now when I try to open Photoshop I get an error that the scratch disks are full. How do I correct this? Thanks in advance.

 編集中の、プログラムの画面に、このように数字が出てきました。おそらく、なんらかのボタンを押してしまったのかもしれないですが、どうやって出したのか分からないのと、画面を隠すので編集の邪魔になってしまい困っています。もし、これを隠す方法を知っている方がいらっしゃったら教えていただけないでしょうか。

Tengo una notebook HP Omen con Intel(R) Core(TM) i7-14650HX (2.20 GHz) y GPU Nvidia GeForce 4060, no funciona Camera Raw en Photoshop (actualizado). Me dice que se cierra la GPU por un error inesperado al querer usar Camera Raw. Instale varias veces los Drivers, no es por ahi el problema.Necesito una solucion, no se a quien dirigirme, estoy pagando por un producto que no puedo usar al 100%, se imajinan, compro una notebook bastante costosa con la ilusion de aprovechar al maximo Photoshop y no logro resultados. A quien me puedo dirigir? Se les ocurre una solucion? Puede ser un problema de compatibilidad entre la HP Omen, Nvidia y Camera Raw? Quiene es el culpable y cual es la solucion?Les agradezco.  

本日illustrator 29.7.1にアップデート後、文字のカーニング・トラッキング・行送りのショートカット（option+矢印など）が効かなくなりました。 imac OS Sequoia ver.15.5を使用

why when I drag the transition is it not applying??see video attached

MacBook Air（M3） です。Photoshopで削除ツールが使えず、色々調べたところ、PhotoshopがAppleではなくIntelで動いているというところまでわかりました(アクティビティモニターで調べました)。https://community.adobe.com/t5/photoshop-デスクトップ-mobile-web-版-discussions/削除ツールが使用できない/m-p/15088055?profile.language=ja#M46106 こちらを参考に全て削除、再インストールを試しましたが解決しません。 どなたか解決方法を教えていただけませんでしょうか。

I wanted to try out adobe after effects but i forgot to cancel the payment. i heard of the 14 day refund window but i can not find it. i need help with with it because it is saying that i also had adobe stock, i believe i looked at it but i never made the purchase. i hope adobe fixes it and makes it easier to find things. it already payed for the after effects but it says i owe 30 dollars for adobe stock. i can not do that because i don't have enough money, and i can't cancel the adobe stock because i have to pay first. if i could have assistance from support crew i would like to arrange something so that i don't have to pay for the stocks and i can cancel the payment.  and so i can refund adobe after effects. sincerely Bradyn R  

I have two older products that I purchased a number of years ago: Adobe CS5 (of which I only use Photoshop) and Adobe Acrobat Pro. I have serial numbers for both. I bought them when I was working as a teacher. To get education pricing, I had to register them with my school email address. I have retired, so I no longer have access to that address. My PC is at the end of its life, I just bought a new machine and want to download my products to it. It seems to me that I just need to associate the download links with my new email address, so I contacted Adobe support via chat. Their final answer was “I have checked but the Acrobat Professional and Adobe Design Premium is a perpetual plan which has been discontinued and Adobe no longer supports the perpetual plan anymore. In this case, it would not be possible to transfer the license to a new system but you can still use it from the device it is activated with. Please reach out to community.adobe.com for further assistance with the perpetua

I have only found confusion by searching YouTube and wonder why this is not covered somewhere better. I'll leave it to my knowledgeable friends on these forums to come up with the right answer. Since I've only worked with paper sizes through the years of printing... making a CD is a bit mysterious to me... what is the size of the sheet, or does the Epson XP-830 which can print CD's and has a tray for them know how to limit where it 'sprays ink?'I guess I need to have the basics of 1.) Where I can get a good template that I can use in photoshop and to print from Photoshop, and, 2.) an explanation briefly of how this process works in printing and do I need to worry about 'sheet size?' or is the fact that it is a CD communicate well enough with the printer?TIA, for help with this,Ken

Hi everyone,I’m working on creating a Cover Image and Feature Image for my Faire shop. I have a mockup of a person wearing a t-shirt, and I can place my design on it. The problem is that my design doesn’t “bend” or follow the contours and wrinkles of the shirt, so it looks flat and unrealistic.Is there a way to do this in Photoshop? Can Harmonize or another tool help me achieve that effect?It’s probably obvious that I’m not a graphic designer — I’m just trying to figure this out myself since I haven’t had luck hiring someone on Fiverr or Upwork. Any tips or guidance would be so appreciated!Thanks so much,Judy