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Hi, I am asking for help because I cannot cancel my subscription. I am a student and I honestly did not plan or prepare for a paid plan. I only intended to use the free trial to work on a school project, but I forgot that my subscription was extended. I thought I was still within the cancellation period, but the system keeps asking me to update my payment details. That payment method is my only option, so I am unable to proceed with the cancellation. I have also tried reaching out for help via the virtual assistant and typing out “AGENT”, but I have not received a response yet. I sincerely hope you can understand my situation and help me resolve this. Thank you.

So I've used multi-cam a million times before. This is my first time on newest update. For whatever reason, The cameras will not switch. Normally if I click on the camera view that I want (while in the multi-cam viewer), It will switch the camera for me. Whether I am playing or paused, this always worked. Now, The yellow outline will not switch or select new cameras for me at all. What has changed and What went wrong? Attached is a screen shot of how I synched the clips.

My video and audio from mov 29.97 fps files are not showing up as linked once I bring into the timeline. I've tried linking, unlinking, grouping, etc. but even when it says they are linked or grouped the audio and video cannot be moved or edited together.I tried updating my computer, uninstalling and reinstalling the app, and deleting all the files from Media Cache and Media Cache Files folders in Application support. The issue remains the same.I also opened old projects that did not have this issue before when I worked on them, and the problem is the same now in the old projects. It says they are linked or grouped but they will will not move or be edited together, only separately.

Hello everyone, Adobe Premiere Rush freezes and/or crashes on Windows 11. I have never had problems on Windows 10. As soon as the program tries to load the video preview thumbnails, it's over. I've already tried clearing the cache and disabling hardware acceleration. I have also tried running Rush in Windows compatibility mode, no improvement either. It's really great that I now have a new computer to be able to work more smoothly with the program, it's just stupid that the program no longer works. My employer loves it... Best regards,Dirk

Lorsque je souhaite supprimer un objet, un animal ou une personne sur l’une de mes photos. La correction ne fonctionne pas elle met juste la chose supprimer en gris clair.ce n’est pas la première fois que j’ai ce problème comment faire ? Payer un abonnement pour avoir des soucis comme ça c’est vraiment dommage.

I accidentally subscribed to Adobe Scan Premium yearly plan. I did not intend to purchase this subscription. Please refund the amount ₹6200

Searching for ways I can  “see” if my printed pictures will be bright enough before I print them! 

Hello,I have Acrobat Pro installed on my Windows 11 PC.Every day, it asks me to log in to my account. Why is that?How can I keep it logged in permanently?

As noted, I can’t actually sort links by Effective PPI. Here’s what I get (right column): Is there something I’m missing in getting this to work?It looks like it might be ignoring content that appears more than once, i.e. in a folder in the Links list.Thanks!

dentificamos um comportamento instável na versão 27.6 do Photoshop relacionado ao gerenciamento de pranchetas. Ao arrastar ou reorganizar pranchetas dentro do arquivo, o software apresenta travamentos temporários e queda significativa de desempenho, levando alguns segundos para voltar a responder normalmente.Esse problema não ocorria em versões anteriores do programa, como a linha 202x, onde a movimentação das pranchetas acontecia de forma fluida e estável. Na versão atual, o bug compromete a agilidade do fluxo de trabalho, especialmente em projetos com múltiplas pranchetas abertas.O erro aparenta estar ligado ao processamento da interface durante a manipulação das pranchetas, causando congelamentos momentâneos e impactando diretamente a produtividade.

I use different file formats In my Catalog, my original image files are [original filename] .NEF(Nikon Electronic Format) and also files created with DxO PureRAW, with extension .dng The Expected Result:To Sort my photos in Library module according to File Extension.(I wanted to see all .NEF files in consecutive order and all .DNG files in consecutive order)Using the Sort criteria ‘File Extension’, this was the Expected and Actual Result.BUT a FEW DAYS LATER:The Actual Result:A couple of days later, I tried to do the same thing with another folder, same Catalog, and suddenly, it doesn’t work. Images are sorting correctly according to ‘Capture Time’ but attempting to Sort by ‘File Type’ or ‘File Extension’ gives the same result and DOES NOT sort according to ‘File Extension.’I have tried everything:Optimise Catalog / Validate DNG Files / Synchronise Folder / Update DNG Previews & MetadataNothing works! It’s a bug!

I buy credits. I should be able to get refunded when Firefly gets it really wrong. I asked it to turn an image into a pen and ink drawing in grayscale. It's a historic photo of a local man holding a cigar. In one image, Firefly gave him a mustache. In other tries, it removed the cigar. When I told it to preserve the cigar, it did but added a second, unlit cigar in the same hand!! I burned through a lot of credits and never got what I wanted. 

When I copy and paste my CAD/shape from one illustrator document to another, the scale of the swatch pattern in the CAD/shape gets smaller. I have checked the document settings and everything seems to be the same.What could be causing this?

Hi all. I’m presently using a GREP within a style to automatically put words in Title Case. Here’s the GREP:Apply Style: UPPERCASE to text: \b[\u\l]However this also puts characters immediately after an apostrophe (ie in the same word) in uppercase, for example UK’S and They’Re. Any way of creating an exemption within my GREP to keep characters immediately after an apostrophe in lower case?

Buongiorno, è possibile modificare i meta dati di foto accettate ? Grazie

 I want to report a  design issue in Premiere Elements 2024 that occurs when creating a New Project.The Problem: In the "New Project" dialog, the preset box only displays 16:9 - 1920x1080Since these values match most users' needs, they are accepted immediately. However, the interface hides the most critical information: the frame rate  (29.97 fps ) It is very easy for a user to overlook that this is actually a dropdown menu. By accepting the visible values, they unknowingly agree to a 29.97 fps project, which is incorrect for those of us filming at 25 fps (the standard in Europe). Because Premiere Elements doesn't allow copying tracks between projects with different frame rates, this lack of transparency at the very start of the workflow forced me to restart hours of work from scratch.The Suggestion:Please, make the Frame Rate visible at first glance in the New Project window so users don't unknowingly accept an incorrect default. I urge you to take this into account for future version

Ridiculous levels of frustration.Alt-click has stopped selecting area of image when using the clone stamp. Any image, any layer and in images with ony background layer. I am using a yoga 12 with wacom digitizer, Win 10 x64, i5 with 8gb Ram Problem occurred previously and a rollback of an apparently unrelated software installation cured it. Have tried (as per plethora of suggestions): reset toolreset preferencesuninstall recent software x3reinstall Photoshop CCin Clone source box "clipped" is selected but layer title does not appear when trying to select. Brush dynamics set to off target does appear when alt-clicking but on trying to subsequently clone error message pops up "Could not use the clone stamp because the area to be cloned could not be defined. (Alt click to define a source point)"Any other ideas??? All assistance greatly appreciated.

Today when I went to copy and paste settings between images it automatically pasted the previous crop. I never have the  “crop” settings checkbox selected, and when I went to deselect it it was checked on and grayed out so I couldn‘t change it. I deselected all and the selected everything except crop and masking (my default settings) and it worked for one image. However as soon as I went to the next image it was back on and grayed out again. Is this a new feature with a hidden way to disable it, or is this a current bug? Any advice would be appreciated as I’m having to completely change my editing process because of this.LR 15.3 Macbook Pro M1 Max running MacOS 26.3.1 (a) (25D771280a) 

I try to open Adobe Express from any channel (browser, desktop), and it shows an error like this: “This site can’t be reached. Check if there is a typo in express.adobe.com. DNS_PROBE_FINISHED_NXDOMAIN.”

日本時間の日付の切り替わり、午前0時でなくて、日本時間であれば14時とか15時(夏時間かどうかで変わるのかと思います)かなと思うのですが。

Hello.Rejection of AI-generated images has become so commonplace that I’ve just come to accept it.However, what I would like to inquire about this time is "Stock Video."Lately, for ‘Quality Issue’ reasons, almost 100% of AI-generated stock videos are being rejected. I think I’ve submitted nearly 100, but only about one is accepted.At first, I thought the policy might have changed so that AI-generated videos wouldn't be accepted at all, but seeing that one was accepted, I’m starting to wonder if there is something more to it…The problem is that whenever I submit a video, it is rejected almost immediately—without a moment's hesitation—within a few minutes. I suspect that the video might be technically lacking, so I would like to ask for your opinions.I have attached some of the rejected videos. Please take a look and offer your help.Thank you.

Hello.Rejection of AI-generated images has become so commonplace that I’ve just come to accept it.However, what I would like to inquire about this time is "Stock Video."Lately, for reasons I do not understand, almost 100% of AI-generated stock videos are being rejected. I think I’ve submitted nearly 100, but only about one is accepted.At first, I thought the policy might have changed so that AI-generated videos wouldn't be accepted at all, but seeing that one was accepted, I’m starting to wonder if there is something more to it…The problem is that whenever I submit a video, it is rejected almost immediately—without a moment's hesitation—within a few minutes. I suspect that the video might be technically lacking, so I would like to ask for your opinions.I have deleted all the rejected videos and only one remains. Please take a look and offer your help.Thank you. 

I recently subscribed for a free adobe stock trial, to avoid billing I used my debit card instead of credit card, but now they have charged me after the free trial, I don't have this much of amount to pay and I never utilised my adobe stock as well, so I immediately cancelled my subscription but now they have charged me more someone please kindly help me 

Camera Raw GPU errors: “out-of-memory” and “unrecoverable” — how to fix? (RTX 5070 | Photoshop 26.11 | ACR 17.5.1 | Bridge 15.1.2.737)Hi everyone,When I launch Camera Raw from either Adobe Bridge or Photoshop, I often get one of these two errors:“The graphics processor has encountered an out-of-memory error. Due to a run-time error, GPU acceleration has been reverted to Limited for the remainder of the session.”“The graphics processor has encountered an unrecoverable error. Due to a run-time error, GPU acceleration has been disabled for the remainder of the session.”Sometimes I get only one, sometimes both in sequence.My setup:GPU: NVIDIA RTX 5070 (Studio Driver ver. 32.0.15.8157 )Photoshop Version: 26.11Adobe Camera Raw Version: 17.5.1Adobe Bridge Version: 15.1.2.737OS: Edition Windows 11 ProVersion 25H2Installed on ‎18-‎10-‎2025OS build 26200.6901Experience Windows Feature Experience Pack 1000.26100.253.0I’ve already tried updating GPU drivers, adjusting GPU preferences in both