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Adobe needs to start creative cloud. CC has stopped working. Popup reads there is an update available. Popup blocks entire creative cloud screen. Creattive cloud will not update because it falsley claims there is no internet connection. Here I am typing this on the same computer using the same wired internet which creatire cloud can't find. Unplugged modem, waited, plugged modeom back in. Shut down computer. Wiated. Started computer. Everything seems to indicate the internet is working 100% prefectly fine. So, Adobe needs to fix creative cloud. CC has failed. Every app except for creative cloud is working fine. To answer the always asked question - Windows 11 Pro. Every single thing on the computer, except for creative cloud, is up-to-date. The computer internet is hard wired, it is not wi-fi.

Where is the "Character Direction" option in InDesign 20.5? I need to do it on the Character level because it is an English document with a word in another language with a definition. I can't use the Paragragh options. The instructions in Help say it's on the Character panel when you open the Options. But there is no "Character Direction" option in the list. I tried asking the "Bot" which is horrible. I put the same question I wrote here, and it then asked me for more clarity on which Adobe product I was asking about. Then I did a search here on the help boards and the results returned "0". Can anyone help with this?? 

Real problems getting Creative Cloud to work, download and install OK, then it needs to connect with Adobe and it doesn't. We've tried all the fixes and nothing works  

Hi everyone, I have a music track that is on Adobe Stock without my permission. How would I go about removing the piece of music and reporting it? I called the main line for Adobe and they suggested posting on this forum. Is there a way to find out if more of my music is on Adobe Stock? Thanks for your help,Matthew  

Some of our users are getting the following error message while trying to update artworks on their MAC with Adobe Illustrator 2025 Version 29.8.2 (64-bit)They have it very often they said. Whenever they then restart the AI and log in again then it will work for a time being but then happens again.Does someone maybe know the error message and can tell us how we can solve it?  Thank you very much in advance.Best regards,Dunja

I’m on Premiere Pro 25.5 (MacBook Pro) and can’t generate a dynamic sequence transcript. The Text → Transcript panel only shows “Generate Static Transcript”—no option for “Generate Transcript.” I’ve confirmed: I’m working in a normal sequence (not nested or multicam).Audio tracks are unlocked and set to Dialogue.V1/A1 are targeted.“Audio on track → Mix/A1” still defaults to static mode.  Text-based editing doesn’t affect the timeline. Any fix or known bug for 25.5?

I am struggling with one machine that cannot log in to acrobat, the moment i click on sign in it just signs out even on the internet when i try to log in gives me an error that the website cannot be reached but i do have internet connection, please assist

I am using the most current version of InDesign and Acrobat on Windows 10. To create an email hyperlink in InDesign I choose URL and type mailto: in front of the email address with no spaces. I am not using Shared Hyperlink Destination. When I export to PDF the email links don't work correctly. Instead of opening the email application, they try to open a web page. In InDesign, even though I specify URL and put mailto: in front of the email address when I re-open the Hyperlinks panel and choose Edit Hyperlink, the link has changed back to Email and the mailto text has disappeared. I have not made this change -- InDesign is doing it automatically behind my back. How can I create an email hyperlink in InDesign that actually works in the exported PDF?

Hi everyone, I'm writing to report a pretty serious issue I'm encountering with Adobe Firefly, and I'd like to know if anyone else has had a similar experience. I've generated numerous images using Firefly over the past hours/days. Unfortunately, I've noticed that the generated images are not being saved in my "Generation History" within the "Files" section of my account. I've checked thoroughly, and there's no trace of these creations. The most critical problem is that, even though the images aren't visible or retrievable, my Firefly credits have been consistently deducted for every single generation. This means I'm losing credits for a service that isn't retaining my work. I've already tried: Checking the "Files" section multiple times. Refreshing the page and restarting my browser. Accessing Firefly from a different browser. None of these actions have resolved the issue. This is a significant bug because it undermines trust in the use of credits and the preservation of work. Has any

Here's the scenario:A company has 7 representatives (rep) and they need to track how may times that rep was chosen throughout the year. On the form there there is one dropdown that will be repeated 6 times for each month (72 dropdowns per form). Although the dropdowns will have different field names, all will have the same 7 representatives listed. There is a separate text field for each rep to track how may times they were chosen. I was hoping that a validation script that would be in all of the dropdown fields could include the necessary calculations. Something like this:if (event.value=="Rep KD") {this.getField("QCTeam.KD").value = + "1";} else this.getField("QCTeam.KD").value = event.value;if (event.value=="Rep CS") {this.getField("QCTeam.CS").value = + "1";} else this.getField("QCTeam.CS").value = event.value;if (event.value=="Rep SL") {this.getField("QCTeam.SL").value = + "1";} else this.getField("QCTeam.SL").value = event.value;if (event.value=="Rep JC") {this.getField

Why  is it not possible to update to Lightroom Classic 15.0 (18€/month) on my iMac 27" Core i7 4.2GHz with 40GB of RAM and 8GB of VRAM??? So, why should I pay for this from now?

I have Adobe Acrobat Pro DC Version 2021.007.20091.  I used to be able to add a Clear Form button previously when creating forms until now.  Is that no longer an available feature? 

Photoshop resets Workspace every time I launch I have to Reset the Workspace to either my Saved Workspace or "Reset Essentials" - using V26.11.0. Never had this issue in last 25 years.  Thanks for any assiatance!

after much googling and tech calls and reddit etc I just can't solve this issue, when premiere opens it defaults to icon view which is totally useless and just adds an extra click to my life dozens of times a day as I switch between projects. Please assume I've spent over 30 mins trying everything everone on prior threads mentions to try I've seen posts about this going back as far as 2017. I don't even know where to find the bug report page for Adobe, I feel like I'm in a loop on this site trying to find it (bug report page) and I have multiple projects to attend to.

I will start by saying I clasify myself as a pro illustrator, I've weathered all the changes since illustrator took over Aldus Freehand, so please don't offer simple fixes for this problem. It is clearly a 2025 issue, I am suggesting serious workflow bug to a primary tool, moving vector lines.  Currently a wireframe key line keep popping away from the placed shape preview, often switching back sometimes switching further out. Absolutely no reason, glitchy? and No, there is NO STYLE affecting the preview attached, and no snapping to grid, point, no snapping period. Please tell me there is a fix on the way? I can't use this as a tool when it creates misaligned artwork. Again, as a long term user, this is more than disappointing. Subscription costs have doubled in the past 12 months and the amount of software defects seems to have risen with it, dropping productivity of the tools. Adobe please respond? with thanks,

It's in the export panel, but not in my Save As Copy anymore, or in generic save dropdown. I looked in the settings but didn't find anything about which file types appears in drop down menus.  Where did it go????  

Hello,How to change the scene size of an already created Dimension file?Thank's!

On 06-11-25 I could open PDFs, but after I had opened a few they would no longer open. I would have to restart my computer or do a ctrl/alt/delete, then select task manager, and end the adobe application. That would work temporarily, but then it would stop opening PDFs again. I never had this issue prior to 06-11-25. When something that has worked and then it doesn't I as asked myself, what changed. I checked the properties for my adobe application and it showed there was a modification on 06-10-25. I see there was a planned update on 06-10-25. Is there something in this update that is causing this new issue?

It had been almost a year since I use Lightroom.  I started it up today and it forced me. to start a 7 day trial for Lightroom with 1TB and it is showing no photos or libraries.  How can I get this sorted out.  Thanks for the help.

I am having major issues with my CC libraries with every Adobe app on my computer. Basically, I can see the libraries and assets, but when I click to edit or place them, nothing happens. I've tried everything listed on this link, including clearing the cache, checking the host file, uninstalling all programs, using the cleaner tool and reinstalling.https://helpx.adobe.com/creative-cloud/apps/troubleshoot/library-and-file-management-issues/error-access-library-panel.html Randomly I will get the error that the file doesn't exist, or is in use by another user. However, mostly I get no errors at all. Just no results or usability. One workaround I've found is to view my assets on the website, then transfer them to a new Library. However this is slow as it doesn't appear to work on a large number items at a time. Not every command works to move or copy the assets. Unfortunately, I have dozens of very large libraries based on ongoing projects I've managed for several years. It's imp

For as many versions as i can remember, RGB indesign export to JPEG makes an error and does some internal cmyk conversion when it shouldn't. This means a web intent indesign document will export a RGB pdf with the correct colour no problem, but export to RGB jpeg will destroy the colour. (see attached) Yes. RGB transparency blending is enabled. Europe general purpose colour settings, with RGB embed profile.It's RGBs-to-RGB, so no gamma or out of gamut  problems are relevant here.  Why is this still not working  - am I the only one who uses this feature?

Hi, I recently updated my After Effects to version 22.2. Since then any time I type in a text box the text begins typing backwards with the question marks and quotation marks ending up at the front of the text instead of the end. I've tried to look up fixes but everything I try doesn't work. If anyone knows how to fix this, I would be grateful. Thank you.

can you please allow or enable non-adobe generative ai models in photoshop

Tested the new Batch Rename feature in Lightroom (V9). I created a custom template in Lightroom V9 Macbook but the template did not sync to my Lightroom Desktop (V9). Changes to filenames do sync but custom templates seem to be local to the app. Is this by design or a bug? Surely Custom Templates should be available to all devices supporting rename?

Hi there! I accidentally deleted some documents from my Macintosh HD to make more storage space. I use Aftershoot to cull + edit before opening in Lightroom Classic to finish + export - or I use Lightroom Classic to do all the editing. I’ve used Disk Drill to recover the documents but now I have all these random folders that possibly contain the Aftershoot/Lightroom Classic data in it. The recovered folders are on my external hard drive, but where do I save these folders on my Macintosh HD so all the links match again in Lightroom Classic? I back up all my RAWS to external hard drives(s) and import them to Aftershoot/Lightroom with these too. When I open Lightroom Classic to import more photos, I receive an error message (please see screenshot attached). How can I restore the folder that all my projects are saved to in Lightroom Classic under my user?