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I got a trial for Adobe Acrobat Pro and I did cancel it prior any charge applied. Nevertheless, Adobe continued to charge me with the IA Assistant services. It has been impossible for me to contact Adobe to request the refund of 2 months incorrectly charged: I’m continuously sent to the Community, to a useless IA chat or to Q&As. This is a terrible customer service. Extremely disappointed.

I’ve encountered an issue where text underlines that were vectorized (pages having been exported to EPS) do not print correctly after being linked in another InDesign file and exported to PDF. Here’s the process below:Doc A pages exported as individual EPS files → EPS files linked into objects in Doc B → Doc B exported as a single PDF to be printed.The underlines appear in chunks of thicks and thins in both the PDF export and in print, but do not look this way in InDesign. This is not a local display issue that can be resolved by changes to preferences in Acrobat such as Smooth line art and Enhance thin lines, since it affects the printed document. The PDF export uses Standard: None and Compatibility: Acrobat 4 (PDF1.3). I’ve discovered that removing the Directional Feather effect on the containing object eliminates the “chunky” underline problem. However, that effect is sort of inherited from a previous volume and ideally would be kept.  Any insights as to why this effect is interacti

제목 그대로 평소에는 학생 요금제로 잘 사용하고 있었는데 이번 달 요금을 낼려고 들어가 보니까 학생 요금인 26,400이 아닌 47,300인 일반 요금제 비용이 요구되고 있는데 혹시 저 같은 문제 겪어보신 학생 분 없나요…?ㅠㅠ+결제 내역 들어가서 봤는데 제품 넘버도 완전히 다른 게 결제 되려고 하고 있어요ㅠㅠ학생 요금 결제 내역 현재 문제의 결제 내역 

Dear Adobe Product Manager,I would like to submit a feature request regarding the AI Assistant feature in Adobe Acrobat.While I appreciate the innovation, I prefer not to use AI features in my daily workflow. The "Ask AI Assistant" prompt occupies valuable screen space and can be distracting, especially when working with documents for extended periods.I kindly request that Adobe provide users with an option to permanently disable or hide the AI Assistant interface, including preventing it from reappearing after application updates or restarts. This setting should be easy to find and remain persistent unless the user chooses to enable the feature again.Giving users greater control over the interface would significantly improve the experience for those who prefer a clean, distraction-free workspace.Thank you for considering this suggestion. I hope Adobe will include this option in a future release.

Summary: When using PS 27.7.0 the sky replacement feature is unusable as the sky will not be loaded and visible as a preview in your file while you make settings adjustments for it.   (temp fix utilized: downgrading to 27.5.0 regains sky feature usage confirmed)Description:  In 27.7.0 the sky won’t preview in file to see how settings adjust new sky fit.  If you just randomly choose settings and hit done/ok, it will then load the sky into your file.  But I was not able to see what settings were resulting in sky fit to image until after it’s loaded.  Then all you are left with is adjusting the two mask layers that are not as helpful as the sky replacement settings initially are.A coworker still only had 27.5.0 installed and their sky replacement preview still worked.  So I downgraded to 27.5.0 and now mine works again from that version.  I did not attempt 27.6.0 version.  Before downgrading PS version, I attempted to rule out graphic driver by updating Nvidia graphic drivers but did not

I have installed adobe acrobat reader 26.001.21662, and open a e-book which contains chinese character at the menu section (on the right hand side), the Chinese character becomes box and cannot be shown. How could I do to resolve the problem ??  

Yesterday it started with Lightroom for ios on ipad showing error “image missing” with error code t20200914 “too many levels of symbolic links code 62”. Then tried accessing via web on lightroom.adobe.com which initially showed photos but not that specific photo with error “proxy image missing”. Now on lightroom.adobe.com not only those images, but the whole album is just empty screen, as well as many other older albums as well as the “All Photos” on top, even though it shows 19k photos there, clicking on it opens an empty screen.Please fix, the whole point of using cloud was because could trust that it is going to be reliable, that confidence is now being severely tested.

Bonjour, Depuis quelques jours je me trouve face à un problème sans trouver de solutions malgré de nombreuses tentative.Le contexte :Je suis photographe et j’ai l’habitude depuis plusieurs années d’utiliser lightroom et photophop. Lightroom pour la retouche puis je passe régulièrement dans photoshop pour retoucher, lisser, unir mon fond photo ou agrandir ma photo. Pour cela j’utilise le système de développement génératif, la plupart du temps sans prompt et cela a toujours très bien fonctionné.Il y quelques jours, j’ai souhaité continué la retouche des mes photos, photoshop ne s’ouvrait plus, j’ai pris le temps de le désinstaller complètement et de le réinstaller ce qui a certainement dû le mettre à jour de la dernière version puisque je découvrais que dorénavant j’avais un petit menu déroulant à côté de la case de « développement génératif » me permettant de choisir une ia (firefly 5, firefly 1, Gemini, etc…)Je paye un abonnement à creative cloud ainsi que firefly depuis plusieurs mois

I have 15 separate pdfs that need to be dated. I would like to write the date once in the correct font and size and copy and paste it to the other 15 files. Acrobat will not let me paste outside of the file that I copied the text. How to fix?

When creating a linear or radial gradient in the masks section, the 3 dots menu for more options stopped working since the last Lightroom update. I used to be able to do things like invert the mask under the more options menu but that is not functional now with the latest update. This feature is fundamental for my work.

buenas, tengo una duda....... adquiri photoshop y me dieron la prueba de 7 dias...... y en el mensaje del correo me dijeron que no me cobraron nada, que recien el cobro se haria a partir del dia 27 (luego de los dias de prueba) pero verifique mi cuenta de banco y si me debitaron el dinero..... alguien tuvo este caso?

Estou tentando por dias cancelar minha assinatura sem sucesso.. é inacreditável como para cancelarmos um serviço encontramos tantas dificuldades.. já tentei de tudo e não aparece opção de cancelamento.. QUERO CANCELAR HJ PQ NAO USO MAIS.. ESSE É UM DIREITO MEU.. SE NAO CANCELAREM VOU ACIONAR JUDICIALMENTE A EMPRESA

Strange hand appeared when generating an image

photos appear as black or gray rectangles, associate the sRGBAdding screenshot for the reference. This issue has started after the recent update done today. 

as I said. sound effects are so quiet they can’t be hear or are unsuable. 

When creating a design and adding text, it is currently not possible to insert emojis directly into text elements. Instead of displaying the emoji correctly, Adobe Express shows an empty square (□) or unsupported character symbol.This is a feature that is available in Canva and is very useful for social media content, marketing materials, and digital communications, where emojis are commonly used as part of the visual language.It would be great if Adobe Express could support standard emoji characters within text boxes, allowing users to seamlessly integrate them into their designs.

I had all of my prompts last night, 06/17/26 But 24 hours later, they are nowhere to be found. thank you

if Adobe gave adding another page functionality in adobe express then where is its page to page transition ? or how can i play scene throughout for all pages ?

J'ai un abonnement premium a 69,99€, et je n'arrive pas a utiliser adobe. Ça me demande a chaque fois de me réabonner et sur certain erreur de connexion verifier votre internet

Hello Enterprise & Teams Support,We are seeking assistance from an Adobe engineer to recover a corporate software asset. We purchased a perpetual license for Adobe Acrobat Pro 2020, but it was registered to the email address of a former employee who left over a year ago. We currently have no access to that email account and no records of the credentials. This is due to a complete IT department personnel turnover a year ago, which unfortunately left us with no handover documentation.Here is the current device status and the sequence of events: Hardware Status: We currently have the specific laptop in our possession. It was repurposed by our HR department for a current employee. Incident Timeline: On June 15, 2026, the user was able to successfully open a PDF file at 08:15 AM (Taiwan Time). However, at 09:30 AM on the same day, Adobe Acrobat Pro 2020 suddenly started prompting for an account login and could no longer open PDFs. Troubleshooting Performed: Our IT personnel attempte

When in Libary, move to a day with has a DJI Mavic 4 still photo .dng (114MB) the application becomes unresponsive showing the spinning colorwheel.  When Importing from the DJI media, it also imported the .jpg file.  The apps needs to be Force Quit.Loading a .dng file takes very long (~15 sec) and then after another ~15 sec it becomes unresponsive.Easiest to see experience with a second monitor, but also happens in Library single photo.The import also contained .mp4 files.  Lightroom Classic version: 15.3 [ 202604090947-8f3672ed ]Apple M4 Max - MacOS Tahoe 26.4.1Screenshot does not show the spinning color wheel but the zoom loop (in the center of the controller display)  

I have two computers. Both have Photoshop Elements 2025 installed. If I try to print from either of the computers Elements closes.My old version of Photoshop (CS6) has no problem printing. I also have the latest version of Affinity and again I have no problem printing from it. I have tried all the fixes suggested by contributors to the Adobe and other forums without success.  My computers run Windows 11 pro. The printer is a humble Canon G650 Pixma. Can any of you bright people suggest a solution? Thank you.John 

新しく追加されたコンセプトからのベクター生成を自分の意図に出来るだけ沿わせた出力をさせる方法というかコツが知りたいです。生成物なので難しいとは思いますが、時間がかかった割にどうしてそんなものに？な結果になることが多いです。確認していなかったのですが、クレジットがこれで消費されているとすればと思うと悲しいです。私は書き方がわからないのもあり、毎回プロンプトは書いておらず、「次へ」などが発生すれば押し、最後の生成ボタンのみをクリックしています。どうぞよろしくお願い致します。

i select it and deselect it under the Window menu but do not see it 

Why would 100% of my images be refused for Intellectual Property Refusal? I posted a number of very general city street-scapes, random buildings store fronts, etc. Very basic imagery of which can be found across the stock platform? Seems very odd that ALL images were refused, even those without any distinct logos or artwork. Very frustrating since this was a pretty substantial upload.