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Hi, I had opted for a free trial on Adobe AI acrobat and cancelled it well within the free trial period. I am still charged for it.Can someone from the team please cancel all my subscriptions

Hi everyone,I’ve been facing some issues while presenting wall painting texture designs digitally. When I apply texture overlays in Adobe Photoshop, the result sometimes looks flat or unrealistic. Either the lighting doesn’t blend properly, or the wall painting texture appears too artificial after adjusting blending modes.I’ve tried using Multiply and Overlay with opacity adjustments, but I’m still struggling to keep the natural shadows and depth of the wall surface visible.What’s the best workflow for creating realistic wall painting previews?How do you preserve original lighting and texture depth while changing colors or finishes?Would really appreciate your suggestions 🙂

Please my payment refund for 480INR rupees

Why has Adobe not seen it fit to include a QR code generator in Illustrator? Currently, getting QR code "images" into Illustrator is a pain in the a##. Adobe please wake up.

What would be the fastest InDesign alt text workflow for over a thousand images in a document?  

Det har dragits 285 kr från mitt konto med namnet adobeöADOBE. Det ska uppenvarligen var så men jag har så jag ska betala 71 kr nånnting och inte 285, dels drågs det så jag gick minus och fått betala 160 kr extra från banken då jag gick minus på kontot, ändå såg jag mail om att ni inte kunde dra, för ett tag sedan så ville jag avsluta men fick inte då jag uppenbarligen är låst

It's standard policy that you can't use a stock image for your logo or trademark. Understood.But it's bugged me for a long time that there are loads of images on Adobe stock that are clearly marked as a logo. I can't see what purpose they would serve for anything else. In fact if you search for "logo" you get nearly 1.5 MILLION results.So my question is ...what are the rules governing a stock graphic that is clearly intended to be used in a logo? Why would Adobe accept them if they are restricted from being used for their intended purpose?I'm currently researching ideas for a water-based logo. There are lots of great splash and droplet vectors that are labelled as logos. Can I use them or not?  It's baffling.Thanks.

Had a curious printing glitch occur recently, with an advertiser using a Google font (‘Anybody’, specifically) in their advertisement. The process was as follows:Client supplied PDF, but not the right size for the publication, so it was opened in Illustrator to adjust the size and make a couple of other amendments they requested. Output as a new PDF to our printers’ preferred spec. PDF placed on final page in InDesign, output to the printers’ preferred spec (I know refrying isn’t ideal, but it’s common enough in this sort of context) Publication goes to press, and some of the text set in ‘Anybody’ has gone adrift, most importantly, the client’s URL is missing most of the second arch of the ‘m’ of its .comThe PDF looks OK, the PDF prints OK in-house. Probably would have helped if I’d outlined all the text before final output, but wasn’t expecting any problems - the client had supplied artwork they’d used elsewhere, with no issues.‘Anybody’ is some form of Multiple Master - a font type t

Beim Starten von Photoshop erscheint bei einer Kollegin immer ein altes Bild.Sie schließt das Bild, aber es kommt beim Starten von PS immer wieder zurück.Dieses Bild wurde irgendwann in November mit KI bearbeitet und danach gelöscht. Wir haben folgende Schritte ausprobiert:Photoshop deinstalliert und neu installiert Sichergestellt, dass es nur eine Version von Photoshop auf dem PC existiert Das Bild ist nicht auf dem PC (habe noch extra durch die Suchfunktion bestätigt) Cache von Photoshop gelöscht PC mehrfach neu gestartet Nach Lösungen im Internet gesucht und leider nicht gefundenKann uns vielleicht hier jemand helfen?Vielen Dank.Grüße

Dear allI have used video from an ipad, the video looks fine in the preview, when i export, i have the audio but a blank screen. After much co piloting it suggested the problem may be the source video and a variable frame rate. Dose anyone have any idea?  I am in the process of converting the video to CFR with handbrake, I lost a whole day yesterday thinking I could resolve this 🙄 Any ideas?

Error 62. Windows 10 x64 CPU I7RAM 16GB I TRY cleanertool,In C:Adobe folders all deletereinstall failed error 62reinstall is https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html What Can I Do????? 

Ho pagato un abbonamento,e però c'è un limite di creazione di immagini ( 4 5 immagini) , ma siamo seri?

Nach dem update von Windows 10 zu Windows 11 wollte ich die Adobe Creative Suite 5.5 Design Premium neu installieren. Bereits zuvor habe ich auf den Windows 10 System die Adobe Creative Suite 5.5 Design Premium deaktiviert. Im meinem Adobe Account war keine Aktivierung hinterlegt und ich habe die Intstallationsdateien direkt aus dem Account heruntergeladen. Die Installation und die Eingabe der Seriennummer gestaltete sich problemlos. Leider lässt sich die Software nicht aktivieren. Folgender Screen erscheint:Der Adobe Support konnte mir telefonische nicht weiterhelfen und verwies mich an das Adobe Community Forum. Könnt ihr mir weiterhelfen?

Hello Adobe Support, I accidentally subscribed to an annual plan with monthly payments using my parents’ card. Currently, the card has a negative balance (-22$), so I am unable to pay the $89.56 early cancellation fee. I was not aware that the subscription would be annual; I intended to subscribe only for one month. Please help me cancel my subscription without any penalty and ensure that no further charges are made to my parents’ card. I would greatly appreciate your assistance as I do not want to create any financial issues for my family. Thank you in advance for your understanding and support.

When I save a named find/change query, the font family Arno Pro is replaced with Myriad Pro. Individual find/changes work fine, but the queries just won't retain the correct font name. This started occurring in recent months. I found this issue reported by users in 2012 on CreativePro Forums and in 2020 on UserVoice. 

Hallo liebe Adobe Community,leider habe ich ein Problem mit der Erstellung einer PDF Aktion, die unter anderem auch den Befehl “Daten zusammenführen” enthalten soll. Normalerweise bietet Acrobat bei den meisten Funktionen innerhalb des Aktion-Wergzeugs die Möglichkeit Detaileinstellungen vorzunehmen, sowie die Eingabeaufforderung durch den Benutzer zu aktivieren oder zu deaktivieren.Dies ist aber aktuell bei “Daten zusammenführen” sowie bei allen anderen Auswahlmöglichkeiten unter der “Gehe zu” Palette nicht möglich (oder ich sehe den Wald vor Bäumen nicht). Ich bin zu 100% sicher, dass ich in der Vergangenheit bereits hiermit erfolgreich gearbeitet habe, Detaileinstellungen vornehmen konnte und es gibt auch im Internet Videos (ab 0:55), die belegen, dass es mal möglich war.Wie aber in den folgenden Screenshots zu sehen, befindet sich besagte Funktion, anders als im Video, nun unter “Gehe zu” und bietet keine weiteren Einstellungsmöglichkeiten mehr. Unter “Weitere Tools” befinden sich

2026バージョンにアップグレードしたら発生するようになりました。テキストを入力する際、フォントと長さを指定した空のものを先に作ってから、テキストを入力するというやり方をしておりました。 プレミアを閉じて、再度立ち上げると、フォントサイズ「７７」に指定したはずなのに、「１００」になっています。どれかを１つサイズを７７に戻すと、他のものも連動してか７７には戻るのですが、毎回戻すのが手間なので、１００に戻らない方法を教えていただきたいです。 このように空のものを先に作っているのですが、立ち上げるとフォントサイズが１００になってしまいます。 

Great that the latest Photoshop has "full" webp support, but lacking is the ability to export artboards to webp format. I build a lot of my website graphics as artboards, but it looks like I will need an intermediary step of saving the artboards as PSD files first, and then exporting them as webp? Or am I missing something? Thanks, Judi

Hi Adobe Community, I’m running into an issue when using Generative AI on the iPad versions of Lightroom and Photoshop. I’m working on portrait photos where the model only has exposed shoulders—absolutely no nudity or explicit content; the model is draped with a sheet and nothing private is visible. When I try to use AI tools to extend her hair or make small edits, the software gives me an error or says the content violates Adobe’s guidelines. I also cannot edit the background, like adding a vase of flowers. Has anyone else encountered this with non-nude portrait photography? Are there any workarounds to allow edits like extending hair or adding background elements while staying within Adobe’s guidelines? Thanks in advance for any advice!

I have a really strange issue, where my audio is fine outside of After Effects, but breaks once it has been imported.  By "breaks up"I mean that some words in a sentence are completely omitted, however the audio plays at the correct speed.  This results in the audio ending way sooner than the video, and the video not being in sync with the audio.  It was fine yesterday, so I thought that it might have just been a problem while saving, so i tried it in Premiere.  Same problem.  It's not just a preview issue either.  After exporting from Media Encoder, the audio remains broken.  I can't even completely restart the project, as every time I import a video, the audio in the video breaks up.  A quick response would be much appreciated, as I would like to complete this project as soon as possible.EDIT: It's also only with specific clips.  Some clips are completely untouched, while others are unusable.

Goodmorning everyone,When I set the brush size to 200 pixels, I see a circle of about 400 pixels. When I start painting, the brush changes to the correct size, but I can't place the brush against a line to start painting precisely. The brush does this on both my Mac screen and my BenQ screen. It also does it in all versions of Photoshop, 2024, 2025, and 2026. It's been doing this for a while, but it's getting increasingly annoying.using iMac 26.3 Thanks for helping Jan Malschaert

Hallo,   beim Doppelklick auf eine PDF-Datei in meinem OneDrive erhalte ich diese Meldung vom Adobe Reader:   "Beim Öffnen dieses Dokuments ist ein Fehler aufgetreten. Zugriff verweigert."   Wenn ich die Datei im Adobe Reader über den Öffnen-Dialog öffne, erhalte ich diese Meldung:   ""Der Dateifpad ist zu lang. Geben Sie einen kürzeren Dateinamen an oder speichern Sie die Datei an einem Speicherort mit kürzerem Pfad."   Das Öffnen der Datei unter genau diesem Dateipfad ging in der Vergangenheit fehlerfrei. Die Datei lässt sich in anderen Programmen anzeigen und ist somit nicht defekt. Ich gehe von einem Fehler in Adobe Reader Version 2021.005.20060 aus.   Ich bitte um Fehlerbehebung durch ein Update. Vielen Dank!   Viele Grüße

Hi everyone,I’m hoping someone can help me out. This is a bit tricky to explain, so I’ve attached the After Effects file.I’m working on a Lower Third MOGRT in After Effects, and it’s almost finished. The only problem I’m stuck with is the anchor point behavior when changing the width of a shape.I have a shape behind the name that can be extended (x-scale) to the right using a slider in the Essential Graphics panel. Since it’s a bezier shape, I created null controllers for the path points. To scale the shape, I linked the position of these path-point nulls to a slider control. I had to do it this way because all corners except one are rounded, and I wanted to keep the amount of roundness when scaling.The anchor point of this shape should always stay in the top-right corner (the corner at 90 degrees). This is important because the shape has a pop-open animation, like a speech bubble, that scales from that corner.What’s happeningAt the minimum width, everything works correctly: the bubble

Using my iPhone I scan the Document and the PDF is created. I rename the document. Then it begins to upload then says “Waiting to upload” for days or weeks. then i shut down the phone to lose the document and to start this process all over. I have logged out of my phone and as well off my PC. Nothing seems to fix this issue. I also noticed that the same issue has been going on for the past 6 years and no fix has come. Can we get a ETAS on a fix for the Adobe Scan App uploading error?

Hi!I have not cancelled the free trial on time for Adobe Scan and I have been charged with the full uear subscription. This happened last Feb 17. 2026 which is within the allowable refund time, however google wouldn't refund the purchase.  I would like to ask for assistance for the refund process via adobe if possible.