Solved

I have received a PDF from a customer asking for it to be optimised. I found that they have hidden text and images using boxes, sitting behind the document content. I have tried saving as a PDF Optimised and I have tried distilling - these methods usually help me with removing transparent objects but doesn’t seem to work for this. I have tried the redact method which just completely flattens the pages into one image. Does anyone have any ideas on how to remove hidden images and text? Many thanks

firefly freeze in GPT -2 mid-level image generation, cant stop and can't make new image at least 1 hour 

Normal to height comes out smooth with no details in substance sampler, why?There aren't too many options I can fiddle with so why am I losing all the details?Thanks! 

Hello, When trying to convert a png to an svg using the quick tool it won't let me download it. And it errors out.

Hello! I’m new to being an Adobe Stock contributor, and just new to photography in general! A few days back, I had submitted some photos to be put up on the Adobe Stocks site, but they were quickly rejected for Quality Issues. Now, looking closely at the image, I assume it’s because there is some grain on the image if you zoom in, which was a big fault on my part, but I’m not entirely sure if that is the exact issue or if there was something I had missed, and was told to refer to here. I attached one of the images I had submitted below. Thank you all in advance!

I need to cancel, and when I canceled yesterday I was still charged today. I need my 49.99 refunded, please. 

Hi Amal,As I mentioned in the thread, I already followed the steps in that help article and it did not work — I still can't cancel the free trial in Google Play Store and I've now been billed.Since the generic article isn't resolving this, I need you to action this directly on your end:1. Cancel my subscription/free trial immediately2. Refund the charge I was billedCan you confirm once this has been done, or let me know what account details you need from me to process it? I'd like this resolved without having to repeat the same troubleshooting steps that already failed.Thanks,totti 

As stated above, is it possible to transfer files from one account to another? (Preferably doing more than one at a time!) Thanks in advance for any replies!

Hallo in die Runde,ich verwende LRC und bin immer auf dem aktuellen Stand der Updates. Die Reihenfolge ist standardmäßig auf “Aufnahmezeit”, da ich mit mehreren Kameras arbeite. Ich habe meinen Workflow in der Reportagefotografie folgender Maßen:Import der RAW, Vorsortierung der Keeper, Bildlook & Retusche, Abwählen von Duplikaten. Des weiteren sortiere ich hier noch einmal Fotos in der erzählerischen Reihenfolge per Drag & Drop in der Timeline. Hierbei änder sich dann die Reihenfolge automatisch auf “benutzerdefiniert” und verbleibt so auch im Entwickeln Modul während ich LRC offen habe. Wenn ich eine Pause einlege und dabei das Programm schließe, ist diese benutzerdefinierte Reihenfolge allerdings wieder auf “Aufnahmezeit” resetted. Also muss ich jedes Mal im Bibliotheks Modul rein und die Reihenfolge ändern bevor ich weiter mache. Vergisst man das und sortiert aus Versehen neu, dann….Kann ich diese Einstellungen der Reihenfolge als Grundeinstellung ändern oder gibt es eine M

Nothing has changed on my desktop. When I got it new last summer, processing was seconds. All updates applied. However, when I use the built-in denoise in Lightroom or a DXO plug-in, it is now taking over 5 minutes per picture. Why - has enhanced built-in AI stuff slowed it down? or is it a bug? Driving me nuts as I often have high ISO wildlife shots, and this is making the experience a real chore. Any suggestions of what has gone wrong? Bags of space on the computer and memory.

My laptop wasn't moved anywhere yesterday. I don't know why the AdobeGCClient win32 x64 local backup folder, dlls, dat files, etc., randomly appeared in the C:\Windows\Temp directory, and was recreated as AdobeGCClientDiscarded, containing local win32 x64 dll files. I deleted the temp archive because I was worried about problems when opening or updating the software.

I had Taken free trial in which I got 4000 credits but i am not getting use my credits.please solve my issueThank You 

How to add an event listener for Project Load using Premeire Pro UXP API? In the docs there is an EventManager class ( has an addEventListener function), there is ProjectEvent (EVENT_OPENED, EVENT_ACTIVATED, EVENT_DIRTY).  Not sure where and how to wire up this event listener. There dont seem to be any examples in the documentation on how to do this.

My Premiere Elements 15 won't start anymore. It says the serial number is no longer valid and that I need to have it reactivated by support.But “Contact Support” link from the error message doesn’t take me to an email form or anything like that—it just leads to a generic support page.How do I contact support?How can I reset or reactivate my serial number?What’s all this nonsense anyway? I bought the program legitimately 9 years ago and I don’t think I’ve ever uninstalled it—it’s gone through all the Windows updates, and now it just doesn’t work anymore???

イラレでパンフレットを作成している。イラレのファイルには人物画の画像があり、その画像の上に「鉛筆を握った手」の画像を重ねようとしている。手の画像の背景部分は事前にフォトショで透明化しているが、イラレでは手の画像から人物画が透過されていない。AIにも聞いてみて色々試したが解決しないため、お知恵を拝借したい。

Hi peeps,I wanted to request a new feature, or rather, because I think it used to be this way, a rollback to an old state regarding the use of templates in Express. When I duplicate/use a template to work from and said template has a specific name, when it opens a new file from it, it deletes the name und just says “Unkown … Date … Time” etc. I have to then go back manually into the template folder to copy and paste the template name back into the new file. Which is extremely tiresome. A while ago it just carried the template name over to the new file. Please change it back to how it was. It is unnecessary and bothersome and such a small thing that makes the user experience a lot worse.Please forward this to the devs!Thanks a lot and all the best.

Eu entrei no aplicativo recentemente mas não solicitei assinatura nenhuma! A minha assinatura está cancelada desde 2025. Gostaria que as cobranças fossem canceladas. Os emails possíveis são[Personal email ID removed by Adobe moderator]

fnão fiz assinatura no aplicativo e agora o aplicativo tá cobrando

Never mind.  I was venting.  I wish reporting bugs on this forum was fruitful. 

Use a clear prompt.Push “generate”Get slop. Lose credits.

I have approximately 4,000 Firefly credits, but every image generation request fails within 1–2 seconds with "Something went wrong. Please try again later." I've tested on Chrome, Safari, Incognito mode, and mobile, and the issue has persisted for two days. Please check my account and ensure my credits aren't lost while this issue is being resolved.

Hi everyone!I'm trying to recreate the attached poster in Adobe Illustrator.My main issue isn't creating the two blurred ellipses, but reproducing the smooth "fusion" area where they overlap. I tried using Blend, Gaussian Blur and Opacity Masks, but I can't achieve the same organic transition.Does anyone recognize the technique used here?Was this created entirely in Illustrator, or was it more likely made in Photoshop, using metaballs, or even in a 3D application?Any suggestions or tutorials would be greatly appreciated, thank youAlessandro  

Bonjour, J'ai crée un formulaire remplissable, une fois rempli je souhaite demander une signature électronique.Mais j'ai un message d'erreur qui apparaît m'informant que je ne peux pas rajouter de champs. Cela se produit uniquement lorsque je suis sur tablette Android.MErci pour votre aide 

i cannot download any generations and it keeps saying no space available 

I download the two files in my registration folder>If I click on “master Collection” it comes up with “the file adhive part of adobe CS6...is missing. You n eed all parts in the ssme folder ...” As far as I can see they are.There were two other folders downloaded - fonts and Adobe CS6I can go all the way with the “set Up” file, except at the end of a lot of installing, nothing uploads.I’m happy with CS6 ACrobat. Any ideas?