Solved

Cropping an image was a simple tool a year ago or so.  Now, when you select the area to crop, you have to very, very careful that your box doesn’t go beyond the bounds of the image. If it does, then AI wants to charge you money to generatively extend the image.  I have worked diligently to avoid triggering this generative extension, but just now I got lazy and I pressed click too fast, and now it is generating an image just a few pixels beyond the image.  Dear Adobe,  I want you to refund whatever credit you are going to charge me for this.   This is a deceitful way of shoving AI down people’s throat.   This kind of trickery is why so many people a sick of AI. 

I retired from a company that no longer exists. They were going under fast. I signed up using my google email, but somehow, I was automatically switched to my companies email as a sign-up method. Now, I cannot verify. Emails for verification continue to go to an account that has been discontinued. My phone numbers linked to the company's email is also outdated. I cannot verify, so I called the company. They told me to log into my company email, but I don’t have one anymore. My 7-day trial ends today in about 7 hours. I have been trying to cancel since 6:00 pm and it is now 2:42 am the next day. This is CRAZY. No one can assist me and they will charge me $29.99. I will not pay and dispute the charges. This is a waste of everyones time. They should have a failure system in place. 

Previous employee no longer works with us, plan is current and active. All information has been switched to my information, however I cannot change the primary email address to my email address as it states unknown error occured. I don’t have an account with my work email. Reached out to tech to see if they were an adobe administrator who could modify for me, but no avail. We need to close the email for our former employer so I can utilize the program with my email. Also, the account is listed as a personal account and not work/school function which I need to switch from person to work/school.Any assistance and suggestions will be greatly appreciated.

i currently use DaVinci Resolve and have started learning Adobe Premiere Pro. One thing I really like about Resolve is its dedicated Color page. It gives you a separate workspace for things like primary and secondary corrections, nodes, scopes, masks, tracking, and creative looks.I know Premiere Pro has Lumetri Color and a dedicated Color workspace but i want to know how is it compared to resolve? How Premiere’s color workflow differs from Resolve’s node-based workflow How you would approach primary correction, shot matching, and secondary corrections When to use scopes, LUTs, masks, tracking, and adjustment layers Which concepts from Resolve transfer directly to Premiere and which ones work completely differently I’m mainly looking for an explanation of how and why you would approach the workflow, rather than just a list of features.Also, if you know some good tutorials, then it would make my day to be honest. Ngl, I just love this interface:https://media2url.com/m/891aa298530c4

Hi,Something totally weird while doing something unbelievably basic, hoping someone can help.I am trying to print one sheet from an Excel file to the Adobe virtual printer. As follows:- In Excel itself, the print dialogue is set to A4 and the printer is set to Adobe PDF- Entering "Printer Properties" (for the Adobe PDF printer) the Adobe PDF page size is set to A4- However when I print, I get a PDF document generated at 8.5" x 11" size which is US Letter, not A4Semi-related but if I open the Letter file and then re-print a PDF from Acrobat to a NEW PDF using the scaling ability of Acrobat, I can get an A4 file because it shrinks the pages to make them fit. But this is silly, means I am getting a reduced-size Letter page downscaled to fit onto an A4 page.. what I want is to produce the A4 page in the first place!It is clearly something wrong on my laptop, because going through the exact same steps with the exact same file on my desktop correctly produces an A4 file.Any ideas?Thanks all,

I purchased this Premium Adobe Stock 3D model that says “This 3D Model is optimized for Adobe Dimension.”When I try to drop the model / OBJ file into Dimension, it says “Unable to Import Model”. Dimension is updated and other 3D models are opening fine. 

If fieldB is blank, leave fieldC blank. if fieldB contains text, fieldC will populate what is in fieldA. There will always be information in fieldA.

I have tried multiple times to navigate membership to cancel my plan. I was not able. I asked my bank to cancel payment but Adobe continues to steal my money. I have not been using the programs for sometime and would like to be refunded as the process is deliberately difficult and a hefty cancellation fee is absolute robbery.

인디자인 버전은 21.5.1 입니다.어제까지는 아무 이상 없이 사용하고 있었는데, 오늘 갑자기 인디자인에서 책을 열면 책에 추가된 문서의 내용에 아무것도 없는 경우만 괜찮고 문서를 추가하면 충돌이 일어나 인디자인이 종료됩니다.

Hola,El día 8 contraté la suscripción al plan Pro Plus de Adobe Firefly (número de pedido: AE06508404686CES). Sin embargo, al día siguiente comprobé que ya no tenía el plan activo en mi cuenta, y la plataforma me pedía volver a seleccionar el plan de nuevo, como si nunca lo hubiera contratado.No sé qué ha podido causar este error, pero quiero dejar constancia de que no deseo que se me realice ningún cargo por un servicio al que no tengo acceso. Les pido que revisen mi cuenta, me confirmen el estado real de la suscripción y, en caso de que se haya efectuado algún cobro, procedan a su reembolso o cancelación inmediata.

When trying to use Generative Upscale (Topaz Gigapixel) on an Adobe stock image that is (5000x2813) - 16.667”x9.377” 300 dpi - 40.2M, I am getting an message that “the output is too large, exceeds 56MP. Try a smaller scale or reduce the image size.” The problem is this image is for a 20’x10’ booth background. Any thoughts? 

Fiz assinatura sem querer , achando que seria um teste , quero o cancelamento e o estorno por favor , no chat tento o contato e fica dando erro 

On my work machine, the PS 2026 won't upscale using any of the three models avaialbe. They all produce a new file at the size chosen with the "Original" as the bottom layer, and the layer above that is supposed to be the upscaled version is just a black layer with a layer mask. The actual image is just a flat black color. When I try this on my personal version at home, it works as intended. What gives? 

Im not happy at all Kling, Runway etc doesnt make me think 10 times what king of prompt write or image upload. You guys need to level up you game before you lose all you clients. 

以前によく使うものをカスタムピンにコピーしていたのですが、それは残っています。

Any idea what do i have to do with this?

I've been a subscriber since 2021. Suddenly this past August, Adobe started charging me sales tax for KENNEWICK WA. I noticed this in December. I live in OREGON, and my billing info has always been OREGON. A state where there is no sales tax. In Nov I asked it to be refunded and asked why my address was set to Kennewick WA(no ansswer). Saw a bill come through today, which again, shows 8.8% sales tax. I've spent hours with adobe CS and they keep asking me to submit an exemption certificate. And also are telling me that perhaps the SAAS laws changed in OR(they haven't).  I've spent hours dealing with this issue and adobe is trying to tell me that all oregon residents deal with this? I don't think so. They made me fill out an exemption certificate and also asked me to email my ID. Not even a secure link. WHY?!?!?!? This is shady AF

IssueAfter a recent update of the Adobe Acrobat Chrome Extension, PDFs generated from our web application no longer preserve the filters selected by the user.The web application correctly displays the filtered list of transactions, but when the user clicks Print, the PDF opened through the Adobe Acrobat Chrome Extension contains all transactions instead of only the filtered ones.Environment  Operating System: Windows Browser: Google Chrome Adobe Acrobat Chrome Extension: [26.7.2.4] Chrome version: [Versione 151.0.7922.77 (Build ufficiale) (a 64 bit)] Web application: enterprise banking web application O.S. : Windows 11 – vers. 25H2 – build 26200.8973 Steps to reproduce Log in to the web application. Open the account transactions/movements section. Apply one or more filters. The web page correctly displays the filtered results. Click Print. The PDF is opened using the Adobe Acrobat Chrome Extension. Expected resultThe generated PDF should contain exactly the same fil

Hi I am fairly new to InDesign and am trying to create a Table of Contents. I have created a Paragraph Style with Large text, in bold, callled 'Table of Contents Heading'. If I create some text using this paragraph style it shows exactly as I want. However, when I try to create a Table of Contents, and instruct InDesign to use this for the Title Style, it just shows a basic White Text. I have attached  a couple of marked up screenshots showing the Table of Contents with the wrong Title Style and odd objects, and also a screen shot of the TOC Settings. The Green shows the Parapgraph Style in a normal Text Box, all Good.The Red shows the TOC Title which should look the same as the text circled in Green.The Orange shows items I have no idea where they have come from. Nothing I try makes any difference. If I double click into the Table of Contents and select the text, it states that it is in the Style I want, but the Font size and all other attributes are

Hi. I had the student adobe creative cloud subscription, prepaid annually. I meant to cancel my subscription before it charged me for this year, but I didn’t get to it in time and I got charged. I cancelled it 6 days after the fact, and according to the refund eligibility page on your website, I should be getting a full refund. However, in the email you sent me confirming my cancellation, it claims that I will still have full access to Creative Cloud until next year. I’m not getting my refund, and I want to know why / how I can fix it so I can get the refund I should be getting. Thank you.

Hi everyone, I've been experiencing this problem with Creative Cloud Content Manager for a few days now. I've noticed that the process in Activity Monitor spikes to 100% and stays constant, sometimes even reaching 180-190% CPU usage, without me doing anything. It happens immediately after startup and stays that way for several minutes.My configuration is:iMac 2020, OS: 14.8.3 (23J220), 3.8 GHz Intel Core i7 8-core, 32GB RAM.Adobe Creative Cloud version 6.8.1.865.Can anyone help me with this problem? Thanks in advance!

Update 21208 of Acrobat Reader breaks the app, it won’t start on Windows 7.It shows “This program couldn’t launch because the object api-ms-win-core-winrt-l1-1-0.dll is missing” or something along those lines....Please fix. Acrobat Reader 32-bit, Win 7 SP1 64-bit

Hi guy's, hope you can help I installed Premiere Elements 15 about 5 hours ago and so far have been unable to get imported videos to playback without pausing after 1 to 3 seconds.Video File type is .movSystem: Mac OS 10.12.4, Mac Pro (2010) with a 2.8 GHz Quad-Core Intel Xeon processor, 16GB memory, AMD Radeon HD 7970 3072 MB video card, running on a OWC Mercury EXTREME Pro 6G SSD.I have run through all the troubleshooting on Adobe site, and through similar forum questions, all with no luck - the video just keeps pausing after a few seconds.The video files play perfectly in QuickTime, Adobe Lightroom, and iMovie.I've tried converting to .mp4 format, but that makes no difference either.I've tried rendering the video, and that makes no difference (there is no yellow bar above the video with I import it onto the timeline).I'm at a loss. Could anyone offer any insight or away to fix this problem? Thank you so much for your time and help 🙂David.

I started my subscription in July and was billed 1 charge on my credit card.  In August and again in September I was billed twice 1 day apart.  I need this fixed!

I stopped using after effects for about a month, tried opening it and had this problem, not really sure what could be causing this problem, ive uninstalled after effects and creative cloud as a whole but that did nothing. Ive tried starting in administrator, deleting my preference folder, allowing all adobe software through my firewall. I cant really think of anything else to try so if anyone has any ideas please let me know, if you need more information let me know.Thanks   Title edited by Mod.