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I signed in with Apple and can’t access the account linked to my subscription. Adobe has charged me twice from ADOBE.COM, and I need you to locate the subscription using my card details and refund the charges. I can’t seem to get through to anyone 

So I bought a month, I expect / need to be able to tell what I'm being charged for and how many credits are remaining. Where is it, I must be missing it???   Thanks

I have a video with several different clips which I now can't remove the attributes. I click remove attributes, I click effects, I click OK, absolutely nothing changes and I'm left with audio that sound very 'tinny' from having two 'de-noise' effects on it. Help!

I’ve used Premiere 2024, 2025, 2026 on Windows 11.  Through May 2026 I had no problems.  Now, in July 2026, if I open Premier and try to import an .mp4 (in order to create captions), about 5 seconds after the import, Premiere stalls/freezes - affecting the whole computer - and I have to do a hard shutdown and restart the computer.  Opening Premiere again will show a red box saying Premiere closed incorrectly.  Saying ‘resume’ does the same thing.  Cancelling that allows me to import again...with the same result. I would appreciate your help.  Thank you.

I have my account in this [P.I removed by Moderator] i want to get change my email and to get disconnect from other device as one of my employee stealing my data with this.

Dear Adobe Customer Support,I would kindly like to ask for your help regarding my subscription.I was traveling abroad and did not have a reliable internet connection, so I was unable to cancel my subscription before it renewed. I also found that the app did not meet my needs, and I do not wish to continue using it.I noticed that a charge of €78 is now being requested. I would be very grateful if you could cancel this charge or issue a refund, as I do not intend to use the subscription.Thank you very much for your understanding and assistance. I appreciate any help you can provide.Kind regards,anisiia

In Final Cut Pro I can add a color mask to any effect, but I can’t find this in Premiere Pro. Here’s what I’m referring to: https://support.apple.com/guide/final-cut-pro/add-a-color-mask-to-a-video-effect-ver6210abbce/12.3/mac/15.6

I am using the latest version of Indesign 21.4.I have created a graphic frame and have linked an SVG graphic within it.Normally, double clicking allows me to resize the content (brown grabbers show)This is no longer working properly and it’s driving me nuts because I work with a lot of SVG logos.I’ve tried rolling back to older version 21.3 and it did not fix.I tried resetting preferences and it did not fix.What gives? I need to be able to do this for my job.

We purchased an Adobe Creative cloud Enterprise license. I have created am adobe account, but the license provided didn’t have a serial number. It has a subscription ID, a tennant ID and a proivder service ID listed? Some instructions indicate that I need to log into the “Adminconsole” in order to allocate a license. but I only have one account and when I attempt to access the admin console it says “We’re sorryyou don’t seem to have access…..” How do I attain the correct information and license this software that is paid for? Thanks!

Please see attached word documment along with screen shots.  Many thanks.

I am unable to locate the top control bar in Illustrator 2026. The home icon is all that is being able to be seen.

I am using Adobe Premiere Pro 2026 (version 26.2.2) on a Mac (Apple Silicon).In the Effect Controls panel, under Opacity, I cannot see the mask tools:Ellipse Mask Rectangle Mask Free Draw Bezier (Pen Tool)I have selected the video clip and expanded the Opacity section, but the mask icons do not appear. I only see "Unassigned Masks" at the top of the Effect Controls panel.Is this a bug, a workspace issue, or has something changed in Premiere Pro 2026?Any help would be appreciated. Thank you. 

Je dois insérer une couverture et une page blanche au début de mes documents. Je me place avant ma première page existante et demande l’insertion de ma couverture “insérer à partir du fichier”, mais la couverture se place après ma première page existante. Cela fait la même chose lorsque je demande l’insertion d’une page blanche. Ce n’était pas le cas il y a quelques semaines.

I am using Adobe Premiere Pro 2026 (version 26.2.2) on a Mac (Apple Silicon).In the Effect Controls panel, under Opacity, I cannot see the mask tools:Ellipse Mask Rectangle Mask Free Draw Bezier (Pen Tool)I have selected the video clip and expanded the Opacity section, but the mask icons do not appear. I only see "Unassigned Masks" at the top of the Effect Controls panel.Is this a bug, a workspace issue, or has something changed in Premiere Pro 2026?Any help would be appreciated. Thank you.

Hi, newbie here and I did what I always so, jump in with both feet first into the generate image space. I am having a hard time maintaining background continuity. I thought I was getting the hang of it until I got to my last image. I couldn’t get the exact match for the background as I did with the other ones. I tossed the file because that’s what I do. 🤷 Is there a prompt that I can use to make sure that the background for this last image to match the background of this one? Am I in the wrong section. I will go back and look over the tutorials. Promise.  

This has been bugging me for ages and I haven't ever found a fix.Why is it that when I open an existing PDF, edit that PDF, and then click save, it ALWAYS asks me where to save it? I just want to override the previous file. 99.999999% of all products I use where I open an existing document, then click save, it automatically saves it to the same location I previously had the document saved to, and it doesn't require me to go in and select where I want to save it.It makes no sense to me and drives me insane that when I make one small adjustment, I can't just click save and be done with it.

Images in cfr reports are not displayed with CF 2025, no matter whether I use a relative path, an absolute path, or a file url. They were still displayed in previous CF versions.Is this a restriction of the developer version I am currently using?Any help is appreciated.

Hi Everyone. Please help me fix this problem. After a fresh installation of Windows 10 and reinstalling Photonhop in my m, chine I get the following message when opening photoshop.And after checking the "Performance Tab" under "Edit Preferences", I see that photoshop doesn't detect all m. Therethere are 8GB of RAM installed in my machine but, PS only detects 5428MB. And also, it says that there are problems with the display driverI have also checked the version of my DirectX and the Virtual Memory of my graphic card and I have DirectX12 and 1792MB of Virtual Memory  ------------------System Information------------------Time of this report: 2/14/2023, 02:06:12Machine name: DESKTOP-4LA12POMachine Id: {196DD309-F1F2-4AE8-B8A0-682DB89457A5}Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)Language: English (Regional Setting: English)System Manufacturer: Dell Inc.System Model: Latitude E5430 non-vProBIOS: A07 (type: UEFI)Processor:

Hello there,I am syncing certain Albums in Lightroom Classic to the cloud and some of them have become too big and since I do not need all the smart previews stored locally all the time I deleted them to save space on my computer. But now these pictures are simply shown as not available when my server (where they are stored) is not connected even though these albums are in the cloud – so with Lightroom CC on my Mac, Lightroom on my iPad or even any browser I can still edit these pictures – obviously because they’re stored as smart previews within the Adobe Cloud. But only Lightroom Classic acts like it does not have access to it and needs the originals or at least needs locally stored smart previews to edit or even view these pictures without the original files… is that some kind of bug or am I not getting it? 

as an example:123456@@92nd@avenueKirkland,@@@WAThe @ sign doesn’t appear when I’m typing in the field, only when I leave it.

https://firefly.adobe.com/generate/images?id=0a11c3ae-bf45-4e9d-b2aa-24cbc843a81eEstou usando o modelo de geração de imagem através de text e ele não permite que eu utilize na minha conta mesmo possuindo 4000 créditos. [PII redacted by Mod]

In Indesign I open Index, I highlight a word in my document that I want in the index (I don't want topics). I have "reference" selected. I choose New Page Reference, Add All and Done. I have Current Page selected. Then my entry ends up as a topic. It happens over and over again. What to do?

Is it possible to add a ‘on open doc’ event listener at the application level?And where should I save the script file in macOS Sequoia?

Creative cloud is using a lot of memory space and all I use is photoshop (for about the next 4 weeks) for school. If I uninstall CC will I lose photoshop also?

7 günlük ücretsiz denemeyi denedim daha bitmeden Adobe bende 999 TL para kesintisi yaptı aboneliğimi iptal ettim paramın hesabıma geri yatırılmasını talep ediyorum hesabı sadece ücretsiz denemede nasıl çalıştığını öğrenmek için kullandım. Paramın hesabıma geri yatırılmasını talep ediyorum