Solved

Al importar las fotos jpg en lighrtoom mobile, cambian a color rojo. Si exporto esa foto a galería sin tocarle nada,se guarda así tal cual roja.Es un cambio muy drástico, no consigo encontrar la solución ni tampoco ponerme en contacto con adobe. Si alguien supiera ayudarme ? Gracias ! 

I have an OTF package of Helvetica Neue and I had installed it, but every time I opened a file which contained some text using Helvetica Neue, Photoshop or Illustrator displayed that "resolve fonts" screen. All files I downloaded including mockups, layouts, icons and others which were using HelveticaNeue, there wasn't a match with their "helveticaneue" and the one installed on my computer, and those Helvetica Neue variations are always the same.So, my question: Are there "standard" files for Helvetica Neue? Sounds like every designer in the world uses the same Helvetica Neue (a TTF version maybe) and I just can't find a file that matches the most used one. I downloaded Helvetica Neue from a lot of sources on the internet but they come different, then I have to see that annoying screen asking me to resolve fonts missing.If you, designers, use some common website to download fonts including the popstar Helvetica Neue, I really appreciate!!

Ich habe eine neue e-mail Adresse und habe keinen Zugriff mehr auf meine alte (<>). Leider sind dort aber noch presets gespeichert die ich gerne auch auf meiner neuen e-mail hätte. Ich kann auf die alte Mail nicht mehr zugreifen und daher auch keinen Code per Mail empfangen. Meine neue e-mail lautet: <> Email redacted

I downloaded Helvetica Bold font from this site. In sqare bracket it says that [Free Sans Bold]. The name added to Ps is FreeSans . Is there any way change this name to Helvetica Bold in Ps? or How to handle this type of  situation?dafontfree  

Bonjour à tous, J'ai la suite Adobe depuis hier. J'essaie d'exporter mes essais Premiere Pro et After Effect sur Media Encoder, sans succès. J'ai toujours des messages d'erreur. Voici le message que j'obtiens :Erreur lors de l’exportationErreur de compilation vidéo. ^ n ^ nErreur de rendu accéléréImpossible de générer l’image.Écriture avec l’exportateur : H.264Écriture dans le fichier : \\?\D:\nomdufichier.mp4Type du fichier d’écriture : H264Autour du code temporel : 01:00:00:09Rendu au niveau du décalage : 0,000 sComposant : H.264 de type ExportateurSélecteur : 9Code d’erreur : -1609629695 Quelqu'un pourrait m'aider ? Je n'ai encore réussi aucun rendu... C'est assez frustrant... Merci, Cordialement, Diego

Windows 11, latest Nvidia studio driver, latest Lightroom Classic version. AMD 5800X, Nvidia 4070TI. The program has started to hang on launch. It launches as a background app in Windows task manager, and next to whatever Catalog I have asked it to open it will create the usual companion files:CatalogName.lrcat-shm CatalogName.lrcat-wal CatalogName.lrcat-lock Nothing happens no matter how long I leave it. I have to kill the task, and those 3 files remain. Even though I have Lightroom set to prompt me to select a catalog every time it starts up, no matter what I try it keeps trying to open the catalog it failed to open every time it starts, even if I start it by clicking and entirely different .lrcat file.The *only* way to get the program to launch at all - even after rebooting Windows - is to remove/rename the .lrcat file it is looking for, and then it will start as normal, get to the splash screen, and create a new empty catalog with CatalogName.lrcat.  From there, I can get the progr

I signed up for a 7-day free trial and tried to cancel when it ended, but couldn't find the cancellation option. On July 30, 2026, I was unexpectedly charged for two subscriptions. I have since cancelled them and did not use any Adobe Pro features after the trial. Please help process a full refund. Thank you.

I did not realize that my free trial had ended and was converted into a paid subscription on 31 Jul at Hong Kong time around 9:30pm. As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund.Could you please let me know when customer support for the Asia region will be available to assist with this request?

Since updating to the 2026 version, InDesign has been working slower and slower for me, primarily on my iMac. Launching the app takes almost two minutes, the spinning wheel appears roughly every 30 seconds and lasts for up to a minute, and it’s become impossible to. I’ve restarted, updated, and cleared my iMac, uninstalled and reinstalled the app, and nothing seems to help. Is there something I’m missing?

seedance2.0用不了

Is it possible to create dynamic QR codes? I know you can create static QR codes but I would like it to change midway

I am remediating PDFs for accessibility to be put on a local government website. The design/PDFs were made using Canva by another department. When I change the reading order in the doc shown in the video, one of the text columns rotates upside-down and massively increases in size. If I change which item I drag to change reading order, sometimes it will just put one column directly on top of the other. I have not found a way to make it leave the text where it is. Acrobat doesn’t seem to recognize the text as one block when I use the “edit” tool to try to move the text back manually - it tends to only pick up one letter at a time. Any help would be appreciated 🙏Note: I have this issue with many PDFs made in Canva. Before anyone asks, no, I can’t ask anyone to stop using Canva.I’ve seen some fixes that involve exporting from Canva to PowerPoint, editing reading order in PowerPoint, and THEN exporting to Acrobat… but that’s a lot, no one should have to do all that using industry standard

I availed for the free service trial and I cancelled it already to avoid the monthly subscription. However earlier this morning, they billed me and i requested again for cancellation. Will i still receive my refund?

I was reviewing my Login Items in macOS System Settings and noticed I have both "Adobe Creative Cloud" and "Creative Cloud" listed as separate items allowed to run in the background. Since there is only one main Creative Cloud app, why are there two separate entries here?Additionally, I am seeing entries for both "Adobe Acrobat" and "Adobe Acrobat Reader DC," as well as a generic "Adobe Inc." item.I understand that background processes are necessary for things like syncing and updates, but this feels redundant. Is this expected behavior, or is it possible I have leftover items from old installations that need to be cleaned up?macOS and Adobe are updated to the latest as of this post.

I signed up for what I thought was a trial version but I wasn’t able to cancel so I’ve been charged for over a year $24.95 every month.I never use the service. I just pay for it every month.so today when I login and try to use it, it tells me I can’t use anything because I have a free version.I try to get help but AI is worthless and there’s no numbers or email to talk to an actual person. How do I resolve this issue?

What happened to Auto-select tool and Layers Panel?Many years when I select layer on canvas with Auto-select (ctr+mouse click) it also expanded Layers group on the Layers panel to reveal in which group is selected layer.For some time it has not been working anymore and is not revealing layer in Layers Panel!

Can Adobe AI translate a pdf from a foreign language?

 カスタマーにも連絡し、画面共有にてキャッシュクリア（深い所まで）などしましたが、画面共有時は見られなかったものの、電話を切ったとたん再発したため、藁にも縋る思いで相談させていただきます…。【症状】 Premiere作業中、該当クリップに別クリップの1コマが挿入されてしまいます。・クリップ自体が下や上に重なっているわけではなく、もともとその動画がそうだったように動画そのものに別クリップの1コマが入っちゃってる！みたいな感じです。・いつも同じ場所に同じクリップが入るというより、再生&編集を繰り返すたび、その位置や、挿入されるクリップの種類？が変わります。※でも多くは隣り合ったクリップな気がします・作業プレビューだけの症状ではなく、それを書き出しても同様です。チカッと1コマ入っているのが分かります 【気づいたきっかけ】・バグがいやで、25verからアプデをしていなかったのですが、仕事でどうしても26verを使わなくてはならず、アップデートしました。その動画の書き出し後の修正で1コマのちらつきを発見し修正を試みたのですが、なんど修正しても1コマが挿入されてしまい、バックアップとして残しておいた25verに落としても同様の症状が出てしまいました。・私の環境では、アプデ以前のこの症状が起こったことはありません。 【やってみたこと】・キャッシュクリア（通常/プロジェクト上からできるやつ）・キャッシュクリア（深層/カスタマーと画面共有で削除←全部は時間がかかって無理っぽくて）・環境設定（カスタマーさんの指示）→①一般の　GPUによるUIレンダリングの高速化（再起動が必要）のチェックを外す。②メディア分析と文字起こしの「読み込んだすべてのメディアの分析を～」のチェックを外す・再起動、別シーケンスに移す、別projectを立てる、などの基本の対応。・書き出し設定の最適化 【一時的に解消したこと/戻るけど】・クリップスケール（拡大率）の微調整→対象クリップのスケールを 100% から 100.1% に微増させ、描画エンジンのリサイズ処理による回避を検証済み。…これに関しては一時的に解消することもありました。ただ、また編集をすると1コマ挿入が起こるので書き出し時の最終手段として残してます。 【環境】Adobe CC Premiere 26.3（予備としてpro25ver）使用PC

image generations fail every single model 

We are using lybrary to work with assets in our company, it`s in use by ~15 people, but from recent time it stoped syncing and we can`t upload any new mockups in it. How can that be fixed? https://www.adobe.com/files/libraries/urn:aaid:sc:EU:e3dbae26-4fc8-44de-80e1-7f4d4d5334c9 

My domain is origocreative.co.uk.The DNS has been verified with multiple public DNS checkers.Only the required Adobe Portfolio A records exist.There are no conflicting A, CNAME, AAAA or TXT records.Adobe Portfolio immediately reports "Looks like you have an extra IP address set up", but public DNS confirms only the Portfolio IPs are present.Could you please check whether my domain is stuck in your validation cache or whether there is a backend issue with Portfolio domain validation?

Bonjour à vous tous, J’ai crée un document indesign qui s’apparente à un CV Français (selon moi “indesign” le plus adapté pour le balisage) en séparant les contenus, texte (j’ai ouvert les fenêtres autant de fois que nécessaire, afin d’éviter les espaces blanc qui perturbent l’ats)/ Photo d’identité / et logo puces avec plusieurs calques afin de créer une lisibilité et une cohérence, surtout éviter les bug de lecture ATS dû à la photo les éléments décoratifs logo puce.Ma question est la suivante dois-je obligatoirement utiliser les styles de paragraphe comme indiqué sur les tutos google pour le balisage (il me semble que l’ATS se fiche du style de texte non o.0 pourvu qu’on détermine un ordre de lecture, avec article et qu’on met en berne photo/puces/ bloc d’éléments décoratifs non??) j’ai pu observer plusieurs fonctionnalités fenêtres - structure - balise et évidement le panneau article pour inscrire une cohérence ?? Quelle la méthode de balisage la plus “friendly” pour les ATS ?? Je

Adobeの公式サイトで、しかもAdobe Acrobat Reader は 無料利用が可能だった為、深く考えもせずにダウンロードした（７月１５日PM）。この時、何もしていない（必要がなかった）Creative Cloud Pro も一緒にダウンロードされた。不審に思い調査したら Adobe 利用規約に違反していた（Adobe ID ログインを含めてプランの契約から公式サイトへの登録までの手続きが抜けていた）。　膨大な情報に溺れて記憶力・注意力・決断力が鈍くなった高齢者が手を出すべきではなかったと反省した。ダウンロードした２件のソフトは現在ゴミ箱に入れてあり、商用利用やライセンスの再販・貸与はしていない。　ソフトの名前１：Creative_Cloud_Set-Up_7p7g_83E9.exe　ソフトの名前２：Reader_Jp_R9BVLF8K_install.exeデスクトップに Adobe Express Photos のショートカットが残っていたのでゴミ箱に入れた。ﾊﾟｿｺﾝのOS は Windows11  バージョン： 25H2　(2024年10月）　購入：2023年5月　以上です。　長時間掛かって申し訳ありません。

One of the affected spreads. The blank column does not appear when images are pasted over it. I need to know how to remove this. I created an idml version - no difference.  

Action now produces a bluish, washed-out image instead of improved tones. Worked recently but now fails. Photoshop 27.9.0 on M1 Ultra/macOS 26.5.2. First Action step alone causes issue. Manual Levels Auto corrects it. Auto Tone shows same fault. Tested PSD/PNG/JPG.