Solved

I subscribed to Creative Cloud Pro at 9:20PM last night. Upon completion of my purchase I downloaded and opened InDesign. For the next 3.5 hours, I continuously waited, signed in and out of my account, uninstalled and reinstalled the app, and restarted my computer waiting for Adobe to give me full access to ID. As of the time I’m writing this, nearly 1PM the next day, I still do not have full access. Also, opening and closing the app is a pain. It doesn’t open when I press the ‘open’ button in the CC desktop app. I downloaded PS and AI and I have full access, no problems. I’ve done everything that Google has told me to do but nothing is working.

Bonjour,Je suis administrateur d'un contrat Adobe Teams (VIP). Nos licences "Tout Creative Cloud" sont bien actives et à jour.Le problème : Dans Adobe Illustrator (version 28.5 ou plus récente), les fonctionnalités d'IA générative — notamment le Remplissage de forme génératif — sont totalement indisponibles ou grisées pour mes utilisateurs.Points techniques :Console d'administration : Version "Équipes" (VIP). Identité : Adobe ID. Configuration : Les utilisateurs ne savent pas ajouter leur âge (car il faut +18ans ?) Les applications sont à jour (versions 2024/2025). Blocage : Je ne trouve aucune option dans ma console d'administration pour activer spécifiquement les "Services Firefly" ou les services d'IA pour mon équipe.Est-ce qu'un réglage spécifique m'échappe dans la console Teams pour débloquer ces fonctionnalités d'IA sur Illustrator ? Merci d'avance pour votre aide.

it says it can’t load 

Bonjour à tous,J’ai découvert sur stock.adobe des image “ressources gratuites” librement téléchargeable, (exemple fichier n° 484820129)L’utilisation de ces images est-elle bien gratuite (en créditant l’auteur),Merci pour une réponse, 🙂

It is important to have signed paper copies of a document, but Adobe won’t print electronic signatures.  If that is a feature, how do I turn it off?

Hello, I have attempted the workaround methods for error 105 when trying to save a document as stated in previous posts.  I believe this has to do with adobe not recognizing my account and keeps telling me to subscribe, although my account shows the payment history to Adobe Acrobat DC for the past year.  Does anyone have a solution to this problem, if they have encountered it before?  Otherwise, I will be finding another program that works with PDFs and cancel this subscription.

I just DL a template from mixkit.co called Letterbox Slideshow. It comes with 10 scenes. I only need text on the first 3 but for some reason i cannot figure out how to remove the BOX that the text sits in. I have removed the text but the box is still there. There is no layer for the box. The box also has 2 rectangle narrow box designs that appear with it. It looks like it is part of each layer’s Media asset. I’m very new to AE and do not know how to dig deeper. It’s a free DL if anyone has some serious free time. I’m baffled. https://mixkit.co/free-after-effects-templates/letterbox-slideshow-592/  I’m trying to edit Scene 5 and here is a ss of the boxes that i need to remove.  

Hi, I cancelled my subscription last month but I was still charged on 22 May 2026. I have cancelled again. I would like a full refund for the incorrect charge. Please assist.

I am trying to erase  a  line using the eraser tool I draw a line  when complete the  the line and release the mouse button the highlighted mask changes and shows other areas In the picture I draw  one stroke form the start of  the white trail to the and after i release the button the mask changes in to the below result . the problem is constantly repeated  After that I tried some random strokes in different places  I get always  the left bottom highlight   

Hi, I have been charged for many months, maybe over 2 years by an unknown email. I just knew about the Adobe Charge Identifier feature recently, and really just found out. I would like to cancel this immediately. Can you please help? 

Describe your bug:I have purchased Adobe's firefly pro plus on 24th april, but it is not reflecting in my account, neither I received a mail on the account from which I made the purchase. [personal information removed by moderator]

Hi Adobe Team,I keep receiving the following error when trying to submit a “request e-signatures” in Adobe online service using my corporate account.“E-signing services are temporarily unavailable. Please try again later.”

Hi(and happy new year!) I can't find the Photoshop (beta) in my Creative Cloud Desktop.Under "Categories" I can see it all (... Video, Illustration, UI & UX, 3D & AR and Acrobat & PDF) but no Beta-category.... please see attached.Is this because I'm living in Denmark? Or do I need to sign up to the beta first?Kind regards, Jens    

Hello everyone,I am currently trying to evaluate converting an internally used ExtendScript plugin to UXP. The plugin uses ScriptUI to display a modal configuration dialog, which is not supported any more in UXP (I think?).I tried to use UXP to create a modal dialog, but I could not find a complete example on how to do so.Here is what I have got so far:index.htm:<!DOCTYPE html> <html> <head> <script src="main.js"></script> </head> <style> dialog { background-color: var(--uxp-host-background-color); color: var(--uxp-host-text-color); border-color: var(--uxp-host-border-color); font-size: var(--uxp-host-font-size); } #sampleDialog>div { display: flex; flex-direction: column; height: 300px; width: 400px; align-items: center; } #sampleDialog>div>p { margin-top: 30px; } </style> <body> <dialog id="sampleDialog"> <div> <h1>Well hello!</h1&gt

I have been trying to generate videos using Kling 3.0. I currently have a premium plan, but ironically I cannot use it because the system does not even consume credits.In just one day of use, these have been the most recurrent issues:Images cannot be uploaded. Files cannot be downloaded to my computer. This is not a device issue—I am using a Mac and I am an experienced user. Paid video assets cannot be uploaded into Kling 3.0. Video generation fails because the system flags content as “violating user guidelines,” even though I am only using prompts with fully clothed adult characters and neutral scenarios.Frankly, I did not expect this level of malfunction from a paid service.I would appreciate a clear explanation and a prompt resolution.

I'm editing a vertical video and have greyed out blocks at the top and bottom of my video, over the top of my clips. Not sure what i've done, but unable to get rid of them and they show up when I export the video. How do I remove them?

can’t use "harmonize" in photoshop. photoshop says I'm out of credits. but i see i have lot of credits [personal information removed by moderator]

Cancelé mi suscripción antes de que terminada el periodo de prueba y se realizaron el cargo y no encuentro solución en la página. Requiero del reembolso que se me hizo sin motivo y ver cómo me van a contactar 

Stock rejected this photo for quality issues. I used Adobe RBG color on camera settings, I used Lightroom to edit with culling score showing as 97, I used Photoshop for minimal lighting touchups. The sample is reduced in resolution by a factor of ten with the original export being 300 dpi at 10,000x7,000 resolution with a file size of 29MB. I’ve had photos much worse looking than this pass inspection on Stock, so what exact quality issues caused this photo to fail? Is it really such low quality? 

添付の画像のように、タイムライン上に引いた素材のfx下部に赤線が引かれています。これは何度目かのプレミア起動後にこの素材だけなってしまいました。表示される動画の右がクロップしたように黒くなってしまっています。プロジェクト上で素材を読み込んでも切れている状態です。SSDに保存されている素材は切れていないです書き出した時にも切れてしまっているので、なんとか直したいです。わかる方教えて頂けますと幸いです。

Since the latest Lightroom Classic update, I’m experiencing a serious issue with importing exported JPEG files.Workflow: I work with DNG files in a shared workflow (catalog opened locally after being edited remotely). I export JPEG files (same filename as the DNG, e.g. IMG_1234.DNG → IMG_1234.jpg) into the same folder. I try to import or synchronize that folder to include the JPEGs in the catalog. Issue: Lightroom does NOT detect the JPEG files when synchronizing the folder. In the Import dialog, even when selecting “All Photographs”, the JPEGs do NOT appear. The option “Don’t import suspected duplicates” is disabled. Dragging the JPEG files directly into Lightroom also does NOT import them. The files are visible in Finder and are valid JPEGs. Additional observations: This did NOT happen in previous versions of Lightroom Classic. It happens consistently across multiple folders. Renaming the JPEG files (e.g. adding a suffix) makes them importable again. Exporting JPEGs

Create Composition can create a new composition in a project. What is meant by other two composition?  

 I'm using AE 25.5 on my new PC, and exporting mogrt won't do anything but give these temporary comps which is basically 640*360 version of the original mogrt. I've tried downgrading all the way to AE 24 and same thing happens, no matter how simple the mogrt would be(like only 1 line of text) I did find out that the mogrts are stuck in Temp>aegraphic>(randomfilename)>aemogrtFiles, but in .aeg and not actual mogrt. It seems like AE manages to make .aeg files, but fail merge it with the temporary comp for the preview and get stuck...How could I fix this?

最初Photoshopがつかえていたのに、急にお客様の国ではこの購入はサポートされていませんとエラーが出ていますこちら会社のアカウントであり使用可能なはずなので、ご確認いただいてもよろしいでしょうか？[Photoshop デスクトップ/Mobile/web 版へ移動しました：モデレーター]