Solved

I can’t generate anything on any of my 3 accounts...I used it fine 2 nights ago, but last night and then today I get I am doing nothing different than before.  Seems all 3 account are just locked or something.  I enjoy my Firefly and don’t wish to cancel, but obviously I can’t pay nearly 650 dollars a month if it does not work.  Please help.

Al abrir un archivo me aparece el mensaje "El archivo está dañado y no se ha podido reparar". No me deja hacer nada con él, y necesito poder abrirlo para trabajar con él. Ayuda por favor.

Tried to open Lightroom from desktop. Failed. Instructed to move it to bin. DoneTried to open from Adobe Creative Cloud. FailedInstructed to move it to bin. Done Managed to open it in new tab but not what I want to do. 

I’m looking through “all photos” scrolling side to side. Right clicking after selecting single or multiple photos pops up the right-click menu with the option to scroll DOWN to see all options. Why would i do that? That’s the bottom of my screen.Why doesn’t the menu pop UPWARDS and display all options? 

When toggling (H) for the Hand Tool, it doesn't seem to work when panning horizontally or vertically on the footage in the Program Monitor. It works perfectly fine on the Source Monitor and the Reference Monitor, but not the Program Monitor. I'm also using a Magic Mouse so I can't use the middle mouse button as an alternative. I am working on Premiere Pro v 24.5Hardware SpecificationsMagic MouseMacBook Pro 16in MacOS Sonoma 14.5M3 Max64 GB RAM1TB SSDWorking off an external 4TB SanDisk SSD

I updated Lightroom today to version 9. I go to edit a black and white negative, and the curve information is gone! It's just a gray mess with no information. I figure I'm doing something wrong, but I don't know what, so any help is appreciated. I'm looking for the graph (?) where I could adjust the white and black points in the curve--there would be a bunch of lines that look like a mountain. Sorry for the low-tech explanation. Thanks!

I am creating a manual which has manuals and or drawing sets which are to be PDFs (over 300 of them) which can be selected and opened as a separate PDF document.  The selection is likely most important in the output PDF, but should be displayable while in FrameMaker. Ideally the same location would be have a link in both PDF and FrameMaker.   What I have been able to do so far is to create a common text frame shown below.  The upper left frame is the result of Insert>Attach file in PDF.  the Lower with icon is an File>Import>Object. FrameMaker file snip:I am publishing with PDF A3b archive format which appears to be the only way to get the PDF embedded.  I have tried other formats without luck. Publishing the above file which I will also attach results in the following snip.  Loss of both graphics related to the Attach or OLE object.  Note the text from the OLE object is published in PDF, but nothing is selectable.  And the attached file without graphic has an active hyperlink

Extremely Disappointed by Adobe Dropping Windows 10 SupportI am extremely disappointed with Adobe's decision to drop Windows 10 support for the latest versions of Premiere Pro.When I purchased my annual Creative Cloud subscription, there was no clear indication that support for Windows 10 would be ending during my subscription period. Had I known that, I would have reconsidered committing to a full year.What makes this even more frustrating is that Windows 10 is still a supported operating system by Microsoft and continues to receive security updates. There are millions of users who are intentionally staying on Windows 10 because their hardware is not compatible with Windows 11, because they prefer its stability, or because upgrading is simply not practical.In a professional environment, changing the operating system is not a trivial decision. It requires planning, testing, and ensuring compatibility with existing hardware, drivers, plug-ins, and other production software. Expecting pr

Estou no teste gratuito de 7 dias e não quero comprar no final do teste, como cancelar? 

Hola, cancele el plan adquirido y aún siguen haciendome el recargo en mi cuenta ayuda por favor, no deseo tener la suscripción. 

I ran out of credit so I brought the 2000 package which is on a subscription.  the credits came in to the k plus the new 2k one) account so I decided to CXL one of the other subscriptions (I had a 2K payment due 7th Oct) and once I cxled it all my 2000 credit disapperared eventhought I have just paid for it.

Hi all,I've just created a QR code for my businesses' website in Adobe Express. There are a number of WR generators online that expire after a set amount of time... Is this the same on Adobe Express? Or will the QR code exist forever? Happy to pay for a QR code if necessary, but don't want to print this particular one and put it up on billboards if it is going to expire!  Thank you,Sarah

At a glance, these look like good vector icons, but then you realize they are clearly traced. This has got to stop. https://stock.adobe.com/images/minimal-black-and-white-vip-and-achievement-icon-set-with-award-illustrations/2051339180?prev_url=detail

hello, I have a strange issue with the Print Module in Lightoom Classic - I select some photos in Library - I click on Print module when the layout style is first one (single photo) I see photos in main view, I can change number of rows or columns, etc   but when I change layout style to second or third option: - the main screen shows only blank paper - the page number is not refreshed (so for example it still shows page 1 / 13) - changing template on the left does nothing - it's not possible to drag photo from filmstrip into main view   I tried refreshing view, changing photos, restarting Lightroom and resetting LR preferences   any tips what is wrong?   LR 13.3.1, Windows 10

I updated my IOS on MacBook and Photoshop Elements stopped working. I re installed from my account and used the serial number which told me it was revoked. I would like a new serial number  

I need to remove a lot of sensitive informations before I can hand off a pdf to an AI tool or agent. Things like names, emails, adress or contact informations, prices, dates, urls, health data and so on. I would love to have a local AI-tool in Acrobat Desktop/Mobile to investigate one or more PDF files, telling me what kind of sensitive information was found and then giving me options to redact these data. Basically like the remove tool in Photoshop which shows  different categories of things it detected in an image and then I can select what I want to keep or remove. Of course it must be a local tool on my computer/device because I don’t want any online service to see the sensitive information, before I submit the document.  

Meu computador é um iMac 2020 e o sistema operacional dele é o OS Catalina 10.15.8. Tenho direito de instalar os aplicativos do plano que comprei e quero saber como faço para instalar os softwares que tenho direito de utilizar?

Mon abonnement premium a été résilié dans les 7 jours mais j'ai été prélevée 2 fois : 35,99€ et 8,05€Je souhaite être remboursée 

I’ll do my best to explain what I am trying to achieve…  I have a design that is black on white background.  I want to paste an image into the black areas. In photoshop I can put the design on one layer, and the image on another, then select all the black with the color range tool.  Then leaving the selection active, I change the active layer to the image, inverse the selection, then delete.  This leaves the image only where the black was… Is there a way to do this in illustrator (my “image” is already vectorized)? 

Ich habe zwei Rechner: einen stationären PC im Homeoffice sowie einen älteren Laptop, den ich als Reiselaptop nutze, da ich häufig auf Messen und Events unterwegs bin.Bei meinem bisherigen Reiselaptop scheint sich nun allerdings der Datenträger zu verabschieden – kurz nach dem Start friert das Gerät ein und ist nicht mehr benutzbar.Daher habe ich ein anderes, etwas neueres (aber ebenfalls älteres) Laptop von mir als neuen Reiselaptop eingerichtet und dort Photoshop installiert. Dabei erhielt ich jedoch die Meldung, dass die Seriennummer bereits auf zwei Geräten verwendet wird.Mit mehreren Anläufen – da der alte Reiselaptop immer wieder eingefroren ist – ist es mir schließlich gelungen, Photoshop dort zu deaktivieren. Ich bekam auch die Bestätigung, dass ich die Lizenz nun auf einem neuen Gerät verwenden kann.Allerdings wird mir auf dem „neuen“ Reiselaptop weiterhin angezeigt, dass die Lizenz bereits auf zwei PCs aktiv ist.Der Telefonsupport konnte mir leider nicht weiterhelfen. Mir wur

Hello,I have no more access to the apps in my creative cloud desktop.Creative cloud desktop says me (see screenshot) : "You do not have access to application management features. To manage applications, authorization from your IT administrator may be required."Have you a solution in order to have access to the apps in the creative cloud desktop.  

I had a lot of scans taken and saved in Adobe Scan but today when i went to Adobe Scan all my previous scans were not showing there, i don't know whether they have been deleted or not. annd when I opened my Adobe Scan app it is showing the error message we're experiencing some issues on the server at this time. Please try again later. So will I get my previous scans back? If yes, then when? And how cani fix this issue or when will this issue be fixed by Adobe. Here are the screenshots. 

Since updating to Photoshop 27.10, I can no longer find the Warp tool icon and Reset icons where they used to be. It seems we now have to go through menus to access these functions, which adds extra clicks and slows down the workflow.Could you explain why this change was made? These commands are used frequently, and making them harder to access feels like a step backward in terms of usability and productivity.Could the options bar be made customizable, or could these icons be restored somewhere easily accessible? I’d also like to know whether this is an intentional change or a display issue in this version.

Educator account and Adobe customer service. Every year Adobe increases my membership fee, and every year I have call back and fight for an educator rate. I’ve been teaching Adobe products at an college level for 20 years. I teach hundreds of students how to use several Adobe applications per year. And yet, I don’t get free software, or consistent monthly rate, just arguments every year about getting my membership changed back to educator. I just called customer service and they told me that is Adobe’s policy. That, educators and students get one year for $19.99, the next year for $39.99, then it goes up to regular price. How does that make sense if it takes students 4 years to get a degree? Or, even longer to get a masters? I’ve essentially been a salesman for Adobe for decades. And yet, I have to eventually the same commercial subscription rate.