Solved

주문은 보이는데 플랜에는 “유료 플랜 없음”으로 표시되어 직접 취소가 불가능합니다.근무시간 때문에 채팅 상담이 어렵습니다.구매 후 14일 이내 환불 요청 의사를 남깁니다.

Dear Adobe Support Team, I hope you are doing well.I recently signed up for the free trial of Adobe Photoshop with the intention of using it only during the trial period. However, I received an invoice for a charge after the trial ended. I sincerely apologize for the inconvenience. I had intended to cancel the subscription within the free trial period, but unfortunately I was unable to do so in time.If possible, I would greatly appreciate your understanding and consideration regarding the invoice and subscription cancellation. I would be very grateful if you could kindly review my situation.Thank you very much for your time and support. I look forward to your response. Best regards,

After migration from CF2016 to CF2025 custom fonts are not used anymore in cfr reports. Replacement fonts are used instead.I configured them in the same way as I did in CF2016. They are displayed in the Server Settings -- Font Management tab.I am using CF2025 Update 8 on Windows 11.Please advise.

iPhone 17 Pro Max更新到IOS 26.5后，lightroom删除导入照片的功能失效，可以选择单张或所有照片删除，但实际上一张也删不掉，“已删除”文件夹里也没有。这严重影响到我的工作流，希望尽快解决这个问题，否则我会弃用lightroom!!!

Can someone explain the results when the following is run on an Illustrator document with one text frame?var myDoc = app.activeDocument;var myTextFrame = myDoc.textFrames[0]myTextFrame.contents = "Lorem ipsum dolor sit amet\rLorem\tipsum\tdolor\tsit\tamet";alert(myTextFrame.words.length);alert(myTextFrame.lines[0].words.length);alert(myTextFrame.lines[1].words.length);for (l=0; l<2; l++){ concat = "#"; for (i=0; i<myTextFrame.lines[l].words.length; i++) { concat += myTextFrame.lines[l].words[i].contents; concat += "#"; } alert(concat);}1459#Lorem#ipsum#dolor#sit#amet##Lorem#Lorem#ipsum#ipsum#dolor#dolor#sit#sit#amet#Why does separating the words by tabs seem to duplicate all but the last word in the line?Is this a bug, and if not, what is the logic behind it?I believe I have the latest version of Illustrator downloaded via CC

It's a little difficult to explain this properly, but whenever I try to move the Illustrator program window to another part of my screen, it instantly moves behind every other program window I have open. Even if I just move it a teeny tiny bit...boom... now it's behind all the programs I have open. It is very annoying and I can't find a solution anywhere. I dropped in "before and after" screenshots if they help at all. You can see the "Pathfinder" toolbar is still in front of the Chrome window so it's definitely a weird glitch. The issue doesn't happen with any other Adobe program either. I have updated to the latest vesion of AI a few times and still no luck. I have a 2021 Macbook Pro. Anyone have a solution? Thank you.

After opening a 3rd party project, probably made where text writes right to left, I can’t get After Effects 2026 to type Left to Right. (The same thing has occurred in the Beta version) How can I get the Latin text engine back? It is NOT a setting in the character or paragraph dialogues, and I’ve tried “resetting” both of those. I’ve also attempted the switch opening a project that use to work properly to reset it. That didn’t work either. I’m on a Mac running Tahoe. I’d prefer to not trash the preferences and lose my workspaces and keyboard shortcuts. Thanks!

Upon creating a QR code for a client. i couldnt track the scans and i was relying on those results

I post daily videos for tarot cards and schedule them to air in advance. Is there a way to download them from the content scheduler? I did some research but the answers did not work as there is no way to edit the videos and they are not in my projects as I use the same template and overwrite the previous. Seems there should be a way.I asked this on the general forum and was told to repost here.

I have also seen a slowdown in Lightroom Classic 15.3.If I leave LR open and step away from the computer, the system will go in sleep mode. Usually moving / clicking the mouse or hitting the Enter key will wake it up. I just started 2 days ago to use Lightroom (after being away for a while) I had to cycle power / reboot  the system 2 times to gain control again. The normal “wake up” steps did not work.Anybody else see this affect?Windows 11 Home, Lightroom Classic 15.3

So, I was in the middle of a project and poof my 4 month trial I’ve got through Adobe own course on Coursera.com is canceled due to fraudulent activity, although there are none.It was all legal and legitimate, perfect for what I was planning with becoming of course paying client later on.I’ve got the email telling me in short that fraudulent activity is detected over my account, and to call 866-493-4991 which I can’t currently. Completely insane situation.Chat is moving me through the same loop over and over, I was so tired last night.Is there any hope for happy conclusion?

Every time I sign in to the Adobe Acrobat website, whether I’m trying to read a file I received via a link or simply entering the site without the link, it keeps restarting, reloading, and crashing.I’ve cleared the cache, tried different browsers, and used incognito mode. None of the above helped.

Hi everyone,I'm from Germany and thus have the German CC version.Have massive performance problems on all our PC/Win devices with InDesign.Of course I've already searched for a solution by myself and have already done the standard tasks - without any positive effect. That's why I write here, fervently hoping for a good and sensible answer instead of just standard copy & paste answers...1st I started with the preferences - and found nothing. The official Adobe post says:https://helpx.adobe.com/de/indesign/using/gpu_performance.html^^But although it's title is general it's written Mac specific. I actually have NO "GPU Performance" entry in the preferences list in InDesign (while in Illustrator and Photoshop I have that for years).I also have NO animated zoom as described in the article and it's all dead slow, so I'm sure I'm in CPU mode. Why does GPU work in the complete graphics and video apps but NOT in InDesign?Have a NVIDIA RTX Studio certified notebook with a RTX 3050 Mobile and

Hi, I get this error every time I try to save now, and after I try a second time Illustrator crashes. I have too much work on this file to start over again, does anyone have an idea of how I can fix this?

I am trying to do one operation during pdf close and trying to persist it Using PDDocSave. The problem is all other unsaved things also gets saved due to this which I don't want. So is there a way to save only a particular change while closing? Or should I avoid save operation during the pdClose call back all togehter

I deactivated lightroom just over 2 years ago. I recently reactivated my account. I found my old computer with the files still intact in lightroom and not connected to internet. When I tried saving the files, it wouldn’t back up so I connected to the internet. Once I did it synced and immediately deleted everything. is there a way to retrieve any of that or did 6 years of work just evaporate? I had regular back ups when I was using the apps, but now they are missing and I don’t have any way to get the most recent ones back.

Hi All,I could use a little help with my frameless template. I created it based on the Orange skin and adjusted it to my company’s CI. However, the search bar is displayed within the title of my help. I cannot find the setting I have to adjust to move the search bar more to the right. Any ideas what I have to change?Thank you,Karin

I can use this Neural filter once or twice and then I start getting this error message. Works again a few hours later for one or two images. This question has been asked before and one poster said it was because the user didn't have enough ram. I have enough ram (64gb) and also an 8 gb gpu (but maybe that's the problem?) Any other ideas here. The other thread I found about this didn't help.Thank you    

編集上、処理を軽くする観点から、BGMはmp3形式を使うことを心がけていますが、最近、立て続けにプロジェクトに取り込んだ音源ファイルの音が途中で途切れているということがありました。こちらのコミュニティでも、書き出したものが音飛びしていて、対処法としてWAVファイルを使うということが挙げられていますが、同じ現象と考えてよいでしょうか。あるいはまったく別の現象でしょうか？このケースでは、1 元の音源ファイルは音飛びしていません2 プロジェクトに取り込んだ音源は音飛びしています  ソースウィンドウで波形を確認すると、音飛びしているところの音圧がゼロになっています。3 プロジェクトウィンドウにある音源を、フッテージを置き換え機能を使って同じ音源ファイルと置き換えても改善しません。4 音源のファイル名を変更した上で、フッテージを置き換え機能を使って同じ音源ファイルと置き換えると、正常なファイルになります。又、予防策としてはWAVファイルを使用するのが確実でしょうか？念のため、こちらの環境はプロセッサ    Intel(R) Core(TM) Ultra 7 255HX (2.40 GHz)実装 RAM    64.0 GB (63.4 GB 使用可能)デバイス ID    B9022A2A-6103-4EC1-B1EA-50790CC11164プロダクト ID    00355-63692-89753-AAOEMシステムの種類    64 ビット オペレーティング システム、x64 ベース プロセッサAdobe Premiere バージョン 26.2.2 (ビルド3)[Premiere フォーラムへ移動しました：モデレーター]

Yearh….. It says i does not have enotght credits to see plans. But isnt it where i can buy more credits? 

Dreamweaver21.7を使用しています。今までは、出来ていたのですが、本日急にコミットができなくなりました。コミットをするとError:Invalid executuble command:/usr/local/git/bin/gitというエラーが出て、コミットに失敗します。SourcetreeでこのGitにアクセスして、コミットできます。DreamweaverとSourcetreeを行き来すれば、コミットはできますが、Dreamweaverだけて完結したいです。出来ないのは、コミットだけで、コミット以外の作業（マージ、削除、ブランチの作成等）は出来ます。コミットできなくなった考えられることは、何かありますか？環境:Mac Studio M1 MaxOS: Ventura 13.7.6

Bonjour, je viens de tester la mise à jour InDesign 21.3 sur Windows 11. J’ai une petite fenêtre rouge en bas d’écran qui me demande de tenir Windows à jour. Je ne peux pas fermer cette fenêtre rouge. Et comme je suis dans une grande entreprise, je n’ai pas la possibilité d’intervenir sur Windows, c’est une version imposée par l’entreprise et sécurisée. Je ne peux pas non plus quitter InDesign qui me dit qu’il y a une tâche en arrière plan, mais si j’ouvre la fenêtre “tâches en arrière plan” ,il n’y a rien. Je viens donc de revenir à la version 21.2 qui fonctionne sans problème. Une solution ?

Bonjour,Je viens de prendre un abonnement Firefly à 11€ et impossible de générer une image car j’ai de vieilles photos à restaurer.Le message est :“ Vous n’avez plus de crédits génératifs. Vous pouvez attendre la réinitialisation de vos crédits ou effectuer la mise à niveau pour obtenir plus de crédits. “Je n’ai rien générer !!Comment faire pour restaurer au moins une image ???

Hi I purchase Light room 2022 downloaded on my old computer had to replace my PC  and upgrade to windows , can not transfer light room , can you help with taht please , i down loaded the app, i can not even sign in to it  

Adobe グループ版でCCを使っていますが、kling3.0を使うとエラーが表示され、管理者に問い合わせてくださいという文言が出ます。自分自身が管理者なので、対処ができません。個人で使っているCCでは使えるのですが、なぜ使えないのでしょうか？