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Problem Description: I'm in "Single Page View," have "Enable Scrolling" unchecked in the View menu, but scrolling with the mousepad still jumps to the next page, unlike keyboard navigation. Steps to Reproduce:Open any PDF.Go to View > Page Display > Single Page View.Go to View > Page Display and ensure Enable Scrolling is UNCHECKED.Attempt to scroll down with the mousepad.Observe that it scrolls to the next page instead of remaining on the current page.Adobe Acrobat Version: Adobe Acrobat Reader DC | Continuous release | Version 2025.001.20467 | 64-bit.Also the "Use mouse wheel to scroll: Single page at a time" preference is no longer present in Edit > Preferences > Page Display in this version. 

I dont know what the devs have done because it used to be really easy to use.Now if I have an image and a vector shape, illustrator has a really hard time creating a mock up using those two assets. Regardless whether I select the shape first or the image.I have a poster design (both in svg and jpeg), and an image of a poster stand (jpeg).I wanted to put the design onto the poster stand. simple. nothing more nothing less.But for whatever reason, illustrator never selects the poster design.The result is a mashed up white vector used from the stand image.After trying so many times it began too freeze and I had to force quit the application.I have attached 3 screenshots.A screen shot of the design and stand.A screen shot of the design and stand with a vector shape used for the mockup.A screen shot of the result.

I have a line with an arrowhead. I would like it to have a smooth gradient along the stroke and through the end of the arrowhead. When I apply the gradient to the stroke, the gradient does not persist through the arrowhead (see attached photos). I could make this work by expanding the appearance of the shape etc., but I’d rather have a more elegant/editable solution. Any suggestions?Bottom: Arrow with discontinuous gradient compared to a line with the same gradient applied (detail in image 2). Top: Gradient settingsDetail from image 1 

I got the free trial and I canceled when I realized it wont do what I need it to, now I get charged and find out you automatically put me in another membership? Wtf. I want my refund this is bullshit

Hi,  I want to save a signature so that when I open adobe next time I only have to select the signature or initials. but saving doesn't work anymore. I already tried the option to click on the save button. This works in Adobe Acrobat but not Adobe Acrobat Online. Is there a solution for this

Hello,We are currently experiencing a high volume of alerts in our SIEM (Elastic Security) related to a specific process behavior associated with Adobe Creative Cloud Experience.The observed process chain is as follows:Parent Process:C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exeParent Command Line:"...\node.exe" "...\js\main.js"Child Process:C:\WINDOWS\system32\cmd.exeCommand Executed:C:\WINDOWS\system32\cmd.exe /d /s /c "C:\WINDOWS\system32\reg.exe QUERY "HKLM\SOFTWARE\Policies\Adobe\CCXProcess""We would like to confirm whether this behavior is expected.Specifically, could you please confirm whether Adobe Creative Cloud Experience is designed to invoke cmd.exe and reg.exe to query the following registry key as part of its normal operation?HKLM\SOFTWARE\Policies\Adobe\CCXProcessIf so, could you also confirm that this behavior is expected by design?Your confirmation will help us accurately classify this activity and appropriately tune our SIEM detection rules.Than

Hi all,   This morning I noticed that I cannot see any of my submitted or voted-on support tickets in the Bug Tracker:        Issues Created: 0      You haven't created any issues      Issues Voted: 0      You haven't voted for any issues   Looking in the browser console, it looks like a 500 error is getting returned for both the created and voted API calls:   HTTP Status 500 - Request processing failed; nested exception is org.springframework.web.client.RestClientException: Could not extract response: no suitable HttpMessageConverter found for response type [class com.adobe.jira.model.v2.SearchResult] and content type [text/plain]   Additionally, the following 500 response is returned from the search API call:   HTTP Status 500 - Request processing failed; nested exception is org.springframework.web.client.HttpServerErrorException: 503 Service Unavailable   I've tried on

OnBase version 24.1.11 uses Adobe Acrobat Reader to display PDF documents. We noticed older PDF versions displayed in OnBase zooms to 170% and staff has to zoom out every time. We’ve tried changing the scaling option under General in adobe acrobat reader and setting the zoom option to fit to page or 100% under the Page Display but it doesn’t seem to work for these older PDF documents in OnBase. Is there any other way to default 100% or fit to page for all PDF documents in OnBase.

Pop quiz, hot shot!Anyone know how to change the disposal method in Stephen Marsh’s most excellent save for web script  my best effort was  var idLeave = charIDToTypeID( "Lve " ); // For "Leave" disposal method desc189.putEnumerated( idTDth, idIRDt, idLeave );Which saves, but doesn’t seem to change the disposal method to no removal method for all frames (might be global)  As always answers on a postcard. 

I have a few users experiencing issues with acrobat and pro. Where if I have a pdf open that is saved to the c drive. I then attempt to open a pdf from outlook it does not open a second tab with that pdf nor does it open a window with that pdf. The only thing I can see is when I have task manager open there is a instance of acrobat opening in the background processes, but no window gets created for me to see. The strange part is if I have acrobat closed then open a pdf from outlook first. I can then open any number of pdf correctly from any drive or from outlook. It only happens when the user opens a pdf from their c drive first. This issue has persisted through reinstalls of acrobat on multiple different devices. Let me know if I can provide any more information about this issue. The devices are all win 11 most recent updates installed. Most recent version of acrobat/ pro depending on the user. This is also happening on my work device although Idon't use acrobat that much 

MAC OS 13.7.8 M1/indesign 2024/ExtendScript表組の価格を置き換えるスクリプトを作成し使用しているのですが、最近もらったデータの処理だけ異様に遅いです。多少置き換えるセルが多い所為かと最初は思ったのですが、試しに以前から使用しているデータより処理するセル数を減らして、構造もほぼ同じに変更しても断然遅いです。遅い方は処理セル数が54で27秒弱、速い方は処理セル数が74で4秒ちょいです。何か原因に心当たりがある方いらっしゃいますか？

We need some updated features in adobe portfolio website builder. I was able to add video thumbnails by creating gifs for the thumbnail roll overs. But we need option for video header backgrounds and section breakers video backgrounds. Its a simple add on. Theres options to add a section breaker, but no option to use a video for that header or section breaker.My site: http://curtisredden.com

 I have upgraded my lightroom classic through creative cloud  when I open Lightroom classic it is showing version 13.3 and no upgrade box popped up to upgrade. I went into system info and it is showing as 15.4, will add attachment. I have regulary upgraded lightroom when creative cloud has said it needs updating , but in hindsight I think this has happened before as i am on version 13.3 . I am using window 11 and am afraid that I am not very computer savy and am terrified of messing up my catalogue.

2082191679 & 2082190626 which appear under the vector filter and can be downloaded as AI files actually only open with an embedded image. 

Denoise was working fine,  but now it starts and will not complete. Switches off after a few seconds. I am using  Lightroom classic 14.5.2 and CR 17.5 Have an iMac OS Ventura 13.7.8  Updates all good. Have 559 GB available on hard drive. Have emptied LR caches. Have set “Use Graphics Processor” to custom and off and re tried - same result.    Please advise.  

For as long as I can remember, hovering over an image on the filmstrip gave a popup that read file name, date & time, and resolution. Now it is reading file name and exposure data. This is only happening on one of my computers so it must be a setting but I can’t find it. Thanks in advance.

I use Acrobat almost exclusively to read scientific articles, so my needs are pretty basic: highlighting and text boxes. Even with that limited use, the new update is ruining my day.Since the update, images and figures are disappearing from documents, and the only way to get them back is by saving to doc, closing the application, and reopening the same doc. In addition, the window minimizes on its own, and Acrobat randomly jumps me to the bottom of the document at 4000% zoom. Importantly, I have used Acrobat nearly every day for two years, and none of these issues occurred before the update.Fix it. 

Is anyone able to summon a live agent in Chat Support anymore? We are unable to receive a human response before the chat session is terminated. No tree choice appears to change this result.

Hey team,I know AI Assistant is in Beta, but I can’t see anywhere where the credits are being used or how many are being used and I’m doing a video on how to use the AI Assitant and I just receievd this notice: “​​​​​​​The daily complimentary credits for the AI Assistant beta have run out — video generation is paused until they reset at midnight GMT. Your regular Creative Cloud plan credits are unaffected.”no option to extend, buy more etc. It’s a ​​​​​bit frustrating when filming for a campaign. 

So im new at adobe stock contributor and i want to sign up. i already pass the first step but when i want to go to second step it says im ineligble for use the product or service. I already change everything, Device, Connection (wifi to internet), email. Can someone help me

I have tried 3 different AI models and it appears that the AI is having trouble with generating the videos. I just want the credits back so I can find a proper use for them. Cannot access them from generation history. Screen left on “generating video” Help! 

I PAID FOR and downloaded a YouTube subscribe video (AdobeStock_1497327233.mov) that featured a transparent background, but now the file on my hard drive is no longer able to import to my video projects even though the file shows in my internal, offline Finder searches. ??? I went to the AdobeStock website and found the file in my download history, but it will not download, saying it’s no longer available. ???  Is this to say Adobe hobbled my file so that I cannot use it anymore??? 

LrC 14.4 wont opne for me on Mac OS 15.5. It tries to open and then immeidiately closes. I've spent  over 6 hours with Adobe on the screen and so farOpened LrC with Option>LrC and Option>Command>Shift>LRC t try and change catalogsInstalled earlier version of LrCClean up of all Adobe PreferencesUninstall and reinstall of Adobe Creative Cloud (x3)Used Adobe Cleaner Tool (x2)Opened from FinderOpened from catalogI have an appointment later today with a senior techcician. Wish me luck 

3d Camera Tracker Error 'unable to obtain dynamiclink server connection'. I have re-installed and updated to the latest release. Please note I do not use dynamic link ever! 2017 Imac Monterey Vers 12.6 64GB Ram, Radeon Pro 580 8 GB. Any assistance here would be greatly appreciated. My productivity vs cost of Adobe subscription has been seriously compromised this year. Rich.   Title edited by Mod. to include After Effects version

Is there a way to put Transcript sidecar Files next to proxies rather than the raw media? We’re doing a proxy workflow where we are giving our editors and director drives with only the proxies on it and not the raw media. Of course, they will need the transcripts as well.