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I had cancelled before the trial ended, the trial ended and I got charged regardless - my subscription was converted to a a paid subscription.I noticed the card charge today.As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund.its also says in the adobe app that my payment was declined but I received a receipt that it went through  

Title pretty much explains it. I have tried created several videos from a firefly generated image of a woman in a meditation pose and the video is simply to have her breathe in and bring her arms up over her head, palms together, and then exhale and bring her arms down to her chest. Keep getting this error for months but dont have enough time to keep messing with it. Ive tried other simple videos of other things and get this message or the message that the firefly image does not meet community standards. 

Привіт. Тиждень тому я спробував безкоштовний тижневий пробний редактор Adobe. При цьому надав свою карту. Спроба ні до чого не призвела, але якимось чином Adobe мене підписав на річну підписку і тепер намагається зняти гроші. Відмінити підписку неможливо, оскільки попередньо Adobe вимагає сплатити гроші (на карті не вистачає). Отже вважаю це шахрайством і вимагаю відмінити підписку. Інакше просто видалю Adobe, ліквідую карту, всьому світу розповім про це шахрайство.

Hola a todos, quería consultar si a alguien le pasó esto y sabe cómo solucionarlo: no puedo suscribirme al plan Creative Cloud para Estudiantes porque la página directamente no procesa los pagos. Ya probé con múltiples tarjetas de crédito y débito, y mis bancos me confirman que no registran ningún intento de cobro ni rechazo, por lo que el problema parece ser de la pasarela de Adobe. Como estudiante de Diseño Industrial necesito los programas con urgencia para unas entregas. ¿Alguno tuvo este mismo error hace poco y logró encontrarle la vuelta o sabe de alguna alternativa para poder efectuar el pago?

Pedido de reembolso 

Recenlty my Photoshop tool icons simply do not appear on the toolbar. they function fine but it is troublesome to find the right tool. The only way I could solve this is to reinstall photoshop but I cannot possibly do that every day.

本日リリースされたPhotoshop v27.10にアップデートしたところ、表示画像の彩度が強くなってしまいました。これはベータ版でも確認されていましたが、正規版でも同じ症状が確認されました。ちなみにOSはWindows11です。 Ps v27.10Ps v27.91画像はv27.10とv27.91の表示画面のスクリーンショットです。プロファイルはAdobe RGBを適応しており、実際はWEB画面よりどちらも彩度が強くなります。[Photoshop デスクトップ/Mobile/web 版へ移動しました：モデレーター]

Hi,I'm using an EAN-13 barcode font.In InDesign, I know exactly what makes it work: Adobe World-Ready Paragraph Composer.The problem is Illustrator.If I copy a working EAN-13 barcode from InDesign into Illustrator, it works correctly.But if I create a new text object in Illustrator from scratch, enter the same EAN-13 digits, and apply the same font, it does not work.So there is clearly some text/composition setting being carried over from InDesign, but I cannot find the equivalent option in Illustrator.What is the Illustrator equivalent of InDesign's Adobe World-Ready Paragraph Composer?Where can I enable it, or what Illustrator text setting do I need to use so that a newly created text object behaves like the one pasted from InDesign?Thanks!

In effects panel, by mistake i have created custom bin folder. But now i cant delete it. Is there any way to delete it?

Hi everyone,I’ve been editing some photos for my website [removed by moderator], but I’m struggling to make them look as crisp and clean as I see on other professional sites. I’m currently using Photoshop, and even though I adjust sharpness and lighting, the images still look slightly dull or pixelated after uploading them online. Can anyone suggest the best Photoshop settings or export options for making website images look sharp, clear, and fast-loading?Also, should I use “Save for Web” or export in a different way for better quality? Thanks a lot for any advice — I really want to improve my site’s visual quality.

I already cancelled my subscription and it will be fully refunded since its within 14days, where can i follow up my refund and why it took so long

섭페실행을하면 계속 이 화면이나오고 버튼을 누르면 종료가됩니다..섭페랑 그래픽드라이버도 재설치하고 비주얼스튜디오도 최신버전으로 설치하고 했는데도 실행이 안됩니다,,며칠전까지 잘했는데 갑자기 오늘 안되는데 해결법좀 알려주세요ㅜㅜㅜㅜ

Hi everyone,I’ve been experiencing an ongoing issue with Adobe Lightroom Classic, currently on version 15.2. This problem has been happening for the last three updates, not just this latest one.After importing RAW files, the thumbnails do not appear in the Library module. The folder and total file count display correctly, but the preview area remains blank.The only workaround that consistently works is fully restarting Lightroom. Once I relaunch the program, all thumbnails appear normally.System details: Lightroom Classic version: 15.2 Computer: Apple M3 Pro Memory: 18GB RAM GPU acceleration: Set to Auto File type: RAW “Generate previews in parallel”: Enabled Storage: [internal SSD or external drive] This happens every time after import. Restarting fixes it temporarily, but having to do that after every import is not practical.Has anyone else experienced this over the last few updates?Is this a known issue with Apple Silicon machines?Is there a more permanent solution besid

Hi everybody, I am trying to make these weird rounded diamond shapes out of another shape consisting of a tube and a circle. I want to blend the ends of the tube smoothly with the edges of the circle with straight lines to make a new shape. As illustrated. I hope that makes sense! When making the grey shape to merge with the original red shape, with snap to point and smart guides on, you can kind of do it by eye, but you have to guess exactly where on the circle circumference to put the point to get a smooth blend. As you can see if you zoom in, the bottom right side of the new shape is not quite right. Is there a better more reliable of doing this than just going by eye and guess work? 

I have Adobe Digital Editions 4.5.  I am trying to use it with some Google Books purchases of mine.  When I first tried to authorize my computer, I used my Adobe ID.  After submitting, I’m told that Adobe IDs no longer work for authorization and I have to deal with ByteBooks somehow.  There is a long link for a help page at Adobe, but the text cannot be copied.  When I type it in, however, I am told that the page does not exist.  I went to ByteBooks and I created an ID.  I went back to Adobe Digital Editions and it told me the ID was invalid.  There is no option to select ByteBooks as a vendor in ADE so I typed in my ByteBooks ID while keeping Adobe as the vendor. I tried to contact ByteBooks but both their email and forum links do not work.  What is the secret to authorizing my computer for use with Adobe Digital Editions?  Thanks.

when I try to login - it doesn’t recognize my account email.  I tried every email I had, but, it is saved in my log ins, so, I know I have the right one.  It forced me to create a new account.  I paid for software.  Now I have no access to my software or my saved projects.  Anyone else having this issue?  I emptied all cache, I restarted computer - I have done everything I can find on line as a possible solve.

"A font that is required for this export has changed"  Any idea what this means, or how I can fix it? It has been happening more often. 

Hola,Estoy tratando de cancelar mi suscripción de Photoshop y el sistema me indica un cargo por cancelación anticipada de US$ 68,95, correspondiente a un plan anual con pago mensual.Al contratar el plan no me quedó claro que se trataba de un compromiso anual; entendía que podía cancelar sin costo. Además, no he hecho un uso significativo del servicio.He intentado contactar al soporte por chat pero no consigo horario disponible, y no encuentro un correo o formulario directo para escalar el caso.¿Algún moderador o agente de Adobe podría ayudarme a revisar mi caso y ver si es posible exonerar el cargo? Puedo confirmar los datos de mi cuenta por mensaje privado si es necesario.Agradezco mucho su ayuda.Saludos.

I’m working on a photography-focused website in Dreamweaver and I’m trying to find the right balance between image quality and website performance.Photography websites often need large, high-resolution images for portfolios, weddings, events, and galleries, but using too many large files can make pages load slowly.I’d be interested to know how other Dreamweaver users handle this. Do you usually resize and compress images before uploading them, use WebP, or rely on another workflow?I came across this photography website while looking at different examples of image-heavy sites:properpix.comThe gallery looks quite image-focused, so it made me wonder what the best approach is for keeping this type of website visually strong without sacrificing loading speed.Would appreciate any recommendations for image optimization and responsive image handling in Dreamweaver.

I have been around and around with AI yesterday, and searched this site to the point where I am extremely frustrated just trying to get an answer. Yesterday, I was editing as normal in PS and I noticed the Generative bar at the top of the screen (The one you can pin) no longer had the “Remove” option. When I click on eraser tools in the left column, there’s only the eraser tool, background eraser tool, and magic eraser tool, NO Generative options. What happened to the AI Remove tool??? This was happening before I downloaded the latest update, and I did so yesterday hoping that would fix the issue. But it did nothing. I’ve restarted my PC, the PS program several times, checked the Contextual Task Bar (Yes, it’s on).Pulling my hair out over here. The Generative tool is still available but it eats up credits and doesn’t work nearly as well as the simple AI Remove option.PLEASE help me! I use this frequently to remove things from real estate photos - like people, clutter, baby names from w

I've noticed in the last month or so, Adobe Premiere 26 with its latest update no longer allows me to automatically attach Proxies made with "_Proxy" at the end of each filename. I found this very useful so that Proxies can easily be identified. It wasn't a big deal with my last project since it was starting anew but with an ongoing project, this could potentially cause issues reattaching proxies without having to rename them all, taking off the "_Proxy". Is this a glitch or an intentional change by Adobe?

I'm using the latest Photoshop 2025 on a Windows 10 laptop.  I have a script that I use with file - automate - batch which converts RAW files to jpgs.  It will only work with 400 files.  If I have more than 400 files in the source directory, after it processes the 400th file, the process stops with an error messgae  - something like "too many open files."  Is ther some way to increase the limit?

I am running Acrobat desktop version 26.1 on a Windows 11 enterprise Dell laptop.I created a PDF report from an outside source and when I open the file in Acrobat I get this message: This appears to be a scanned document. Use Scan & OCR to make it searchable and editable. The document is not scanned and I don’t need to make it editable or searchable.  When I try to print using the print icon the document stops responding and I have to use the Task Manager to end task. Is there a simple way to turn this message/process off as it seems to crash the Acrobat?Thanks, Jim   

Dear Adobe Contributor Support Team,I hope you are doing well.I have sent 3 to 4 emails regarding my request to review and unblock my account, but I have not received any response yet.I understand that the review process may take some time. However, I would be very grateful if you could please let me know the expected time for a response and provide an update on my account status.This account is very important to me, and I am waiting for your guidance. If any further information or action is required from my side, please let me know. I am fully willing to cooperate and follow all Adobe Contributor policies in the future.Kindly review my request and let me know when I can expect a response.Thank you very much for your time and support.Kind regards,Hajira Rehan[email removed by moderator] 

I have a subscription to Acrobat Pro, and a Windows 11 computer.  I want to download the Acrobat Pro to my desktop, WITHOUT cloud services.My disc drive is nearly full and that app is bloatware.  I just want Acrobat Pro.But every download I found has Cloud Services bundled with the installer, and I could not find any with the option to deselect that.