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I don’t know what the thing is called. I want a floating tool pallet and whatever the strip along the top is called. I have the same issue with InDesign. When I switched to this latest version I followed the instructions for importing my preferences, but only the pallet locations and my actions transferred. Everything else reverted to the current Adobe defaults. 

I signed up for a free trial of the DC Pro. Free for 7 days then a fee.  $14.95 a month later and after a few months of payment, zero value, I cancel and get charged a $29 early termination fee?!?!  Talk about total BS!!!! I'll be buying Adobe's competition from now on. 

I closed my business by the end of 2025 and want to remove the VAT ID in my Adobe account. This is apparently impossible: (I try to translate the Adobe UI in German to English.)Selected my plan, selected Manage payment, selected the currently used credit card and selected “edit”: removed the VAT ID (earmarked as Option in the UI) and saved the changed setting. (The price of the plan did not change - as I expected.) The January 2026 invoice showed my old VAT ID and no VAT was applied. I had a look into Manage payment with the credit card - edited above - and it showed a VAT ID - I had removed it ?!?!? I got into Manage payment and selected “new credit card”, entered all required data about the credit card and did NOT fill in the VAT ID - and saved this new payment. The February 2026 invoice showed my old VAT ID and no VAT was applied. I had a look into Manage payment of the recently entered new credit card: a VAT ID was shown. I searched this Community and found a posting: changed my pa

Are you sure your brain is functioning properly? I already stated that I completed the trial membership. Your ridiculous subscription agreement is designed to steal people's money like thieves, which is why you blocked my account and reactivated my subscription as soon as money was credited to my account. This happened without my request or consent. You don't have a customer service phone number or support email address; it's a joke that I have to try to explain the situation to amateur, incompetent people like you through this ridiculous support panel. Refund my money immediately. And whether I use your ridiculous app or not is none of your business, know your place!

I have a Teams Plan which includes 3 Adobe Acrobat licenses for my work team, however we now only require 2 licenses.  I have been going round in circles trying to see if I can amend my plan with no luck whatsoever.  None of the help pages provide any correct or useful information and there is no where to have a live chat that I can see either as it just links back to the same 'help' page.  Please can someone advise how I can actually amend my plan? Or speak to someone at Adobe that can do this for me? Either this or I will cancel the plan altogether and set up a new one, but I cant even see a way to cancel the plan either! Please can someone help? Thanks in advance!

When I try to place multiple images at once using the Gritify tool, my InDesign seems to break. It stops letting me undo, I can’t make any new files, it's constantly loading and it wont let me close the program anymore. Any way to stop or circumvent this?

Since Adobe makes it difficult to contact them to inform them of poor quality products, I'm going to post here. Apologies if this is not the correct avenue, but I guess that's another complaint for another day. I would like Adobe to be aware that the content in their Stock library is often of very poor quality. There are numerous cases of repetitive images with only slight differences, where the contributors are clearly just trying to squeeze out more from one image. But also, some complete garbage being returned in search results. The following image is a good example of something completely unusable and unprofessional. Image #522730440, which, inexplicably, is a PREMIUM image. https://stock.adobe.com/ca/images/a-group-of-workmen-sitting-at-a-construction-site/522730440?asset_id=522730440 There are a few other issues I could mention with the Stock library, but that's a start. Adobe, can you please remove the low quality images from the library? Such a waste of time scrolling

Good morning,the sysadmin closed my previous account and created a new one.This has the side effect of disconnecting all my posts from my previous profile from my new Adobe profile.Is it possible to merge the two community profiles?Thanks

I can’t get updates for my Adobe Acrobat on macOS for a while. I’m using Help - Check for update for manual update control but I get an error saying “ An error occurred. Please check for updates again later. Error: 1782”Currently I’m on Acrobat version 2025.001.20937 and macOS 26.3 (M1 Pro Macbook Pro)Does anyone have any idea what may be the reason?

I’m trying to print one page from a PDF file which only will load in Acrobat; although each time I try to print, I get an error that it’s a manual feeder even though my printer settings are set to automatic ?

Subject: REFUND REQUEST: Accidental Subscription  To: Adobe Billing/Customer Support Dear Adobe Support Team, I am writing to request the immediate cancellation and a full refund for an Adobe Scan subscription associated with the email address:[P.I removed by Moderator] This subscription was activated accidentally by my children on 06/02/2026. As this was an unauthorized purchase, I have not used the premium features. These funds represent my essential monthly savings, and the unexpected charge is a significant financial burden. Account Details:Account Name: [P.I removed by moderator] Subscription Start Date: 06/02/2026 Request: Immediate deactivation and full refund to the original payment method. I would appreciate your urgent assistance in processing this refund and confirming the cancellation in writing. Thank you for your understanding and help. Sincerely,Gayathri.

Salve mi sono abbonato ad adobe Scan per 1 mese. Ho sbagliato piano tariffario. Vorrei sostituirlo. 

Hello,We added a subscription on creative cloud on our account <email removed-kglad>. It was payed and booked on 4th of february 2026.As of yet no subscription was added to the account,, very annoying.Can you check this please and come back at me if there is any problem with the payment or subscription?Kind regards, Arjen FiegeMillart

Adobe Acrobat Readerのインストールができません。適切なインストーラーをダウンロードして起動したところインターネットに接続されているにもかかわらず、インターネットに接続されていませんというエラーが出ました。再試行も行ったのですが「接続エラー」となりインストールができませんでした。 先週までは何事もなくインストール出来ていたのでAdobe Acrobat Readerについてのアップデートを調べたところ、昨日（2/12）にあったようで、それが関係しているのではないかと考えています。 インストールを完了したいので解決方法等のアドバイスをいただきたいです。  [Acrobat Reader / Acrobat DC for Mobileフォーラムへ移動しました：モデレーター]

Jag har i snart en veckas tid nu haft ett problem med Indesign som jag inte har upplevt tidigare. Jag har arbetat i ett flertal olika dokument och samma fel uppstår varje gång, så det är inte en specifikt fil som är problemet.När jag jobbar i ett projekt och klickar på Spara får jag upp något av de felmeddelanden som syns i bilden (att filen är skadad). Och så låser sig programmet och jag måste tvinga avsluta. När jag öppnar filen igen sen så är de senaste ändringarna oftast med ändå, men jag kan fortfarande inte spara filen. Jag blir tvungen att köra Spara som och skapa nya kopior av filen varje gång jag vill ändra något.Jag har testat att arbeta både mot Onedrive och lokal hårddisk - det gör ingen skillnad. Jag har inga uppdateringar som väntar.Någon som har någon lösning?

아이패드용 플랜을 구독했었는데  작동이 잘 안되서 취소하려 했는데 시기를 놓치고, 결제돠었어요.199000원 환불받고 싶어요.

2월15일네 결제된 78100원 환불 받고 싶습니다 플랜취소를 했는데도 환불이 안됩니다 쓰지도 않는 계정이라 환불 부탁드립니다

I have installed Adobe Acrobat X on a new computer.  The software indicates that the activation limit has been reached.  Further it asks me to deactivate the software on the old computer.   I did this.  However the new installation does not acknowledge that.  It keeps asking me to deactivate the software on the old computer despite the fact that I already did it. How do I get the software activated?

Start and end times have both hours and minutes. If I change the minutes in either field it also updates the other field at the same time.

ブラウザのスクリーンレコーディングを編集するため、動画ファイルをアップロードすると、自動的に16:9比率に変形され、左右が引き伸ばされて変形してしまいます。元の動画は概ね13:10です。16:9でも構わないのですが、引き伸ばさずに左右に余白を残す形にしたいです。有料プランを購入すればサイズ変更ができるようですが、それ以外には変形を防ぐ方法はないのでしょうか。

Mac - Lightroom Classic - All Current----------------------Collection SetFolder 1 holds 100 photos.  Sort:  Custom Order Create Folder 2.  Drag-drop 100 photos from Folder 1.  Order changes Delete Folder 2 Create Folder 3.  Change Sort to Custom Order Drag 100 photos from Folder 1 into Folder 3.  Order changes Set Folder 1 as Target Folder.  Repeat steps.  Order changesHow can I move 100 photos in a custom order to another folder without the order changing?Thanks.

先ほどまで新しいバージョンで作業していたにも関わらず、パソコンを一度再起動してアプリを立ち上げ、プロジェクトを読み込んだところ、画像のエラーが出てしまい、プロジェクトを読み込めなくなってしまいました。

Ok so i'm pretty new to the program, the guides have been working but have suddenly stopped.I can see the dotted lines when i pull from the ruler but when i release they don't show and disappear.The layer is unlocked, i have smart guides ticked, i've checked and i'm not hiding guides, my colour is set to cyan.So what am i doing wrong.thanks in advance

Receiving this error when opening PDF attachments in Outlook 2016 with the latest Adobe Reader DC.  Have tried to unset security levels but it still does this error.

when ever using the adobe acrobat reader app (I have a subscription) it just suddenly freezes and I can’t do anything, not even close the app down but everything else on the laptop continues to work