Resuelto

I have selected an image that is embedded in a text box.I want to obtain the Y value of the anchor point and the X value of the left column line of the anchor point. 

Queria saber como e onde posso pedir reembolso, já que estou no prazo de 14 dias 

Hi all,This is a very frustrating bug - around 50% of the times copy & paste won't work. I select an object, press ctrl+C, and then pressing ctrl+V produces nothing as if the clipboard is empty.I cannot reproduce it as it seems random, sometimes it will copy & paste, sometimes it won't.This makes working with Illustrator extremely hard.Might be worth mentioning that copy-pasting from Illustrator into Photoshop resembles the same buggy behavior - it will randomly work or not.Please advise on how to resolve this.Cheers

One of my colleagues have been experiencing an issue when attempting to use CTRL + C on a document. When copying it would throw up the error “Failed to load an application resource (Internal error)”Afterwards, they are able to use the copy shortcut normally. When attempting to copy via right click the error doesn’t show.This happens the first time they open up adobe acrobat reader. Closing the reader, opening up the same  document and attempting to CTRL+C shows the same error again. I’ve reinstalled Acrobat reader already and the error is still persisting. 

Hi everyone.I have selected all the content of the article and want to control the embedded images, so I need to obtain the text box where the images are located.Surprisingly, The parent of the character  is “Story”, not “TextFrame”.And parentTextFrames [0] may not necessarily be the text box where the image is located, It refers to the first text box that appears to be the story.How can I get the current textFrame for 'story. allGraphics [i]'?Thank you.var d = app.documents[0];var item = d.selection[0]var story = item.parent;if (story.allGraphics.length > 0) { for (var i = 0; i < story.allGraphics.length; i++) { var curFrame = story.allGraphics[i].parent.parent.parentTextFrames[0]; alert(curFrame.constructor.name); }} 

Using AE 25.4.0 (Build 86)after pressing spacebar to play a comp, the play head will move about 5 frames then stops moving. Yet the clip still plays in the comp window. Pressing the spacebar again to stop the animation, the play head suddenly jumps to the point in the timeline where i pressed the spacebar to stop it. None of the properties in the effects control panel update in real time. In order to see the values of animated properties at any given frame, I have actually click into the properties panel, then it updates. The only assets in this comp is a text layer with a few glow effects.  I'm using Windows 11, Intel Core i9 (3.2GHz), 64 GB RAM, Nvidia RTX 5080

el dia 14 de julio me debitaron dos veces por el mismo servicio a lo cual tuve q cancelar la suscripcion para la debolucion pero solo  me devolvieron de uno  el dia 18 de julio espere para la devolucion pero hasta la fecha no tuve repuesta 

Hi everyone,I just purchased the 7-day free trial of Adobe Lightroom, but once I return to the mobile app, I don't have access to any premium options... Can you shed some light on this? I checked that I'm logged in with the same ID, and the plan is activated on Google Play. (I share the screenshots)Thank you in advance for your help. Sincerely, Samuel

See what I said and look at my generative effort. Thx

I started the 7 day trial for my Adobe Acrobat pro membership on May 21. I  cancelled my membership on the 7th day, May 28th. I got a confirmation email that the membership was canceled. I have come to find that I have been charged on June 1, June 29, and now July 28 for the same membership. After I have already received a confirmed cancellation email on May 28 the day that I originally canceled the membership. How do I request a refund for the three additional charges that I should not have been charged.

I know how to create Acrobat preflight profiles, and I know how to create actions that use preflight profiles, and I have an action that uses a preflight profile that checks a bunch of PDFs and copies any with color to a folder.But, I’d like to narrow that down to finding just text objects with color, but I can’t for life of me figure it out.I’ve found the single fixup “Object is not black” but that does all objects.Is there really no way to do this or am I missing something?Thanks!Ken

Hi,I will install the Adobe Firefly, but my PC has no the Photoshop, can I use the Firefly ?How much for the price of Firefly monthly ?best regards

Adobe is now forcing me to go to the cloud every time I get a notification email that a document is signed. Is there a way to change this back to getting the PDF attached in the email with the notification the document is signed? This is annoying as it requires multiple steps to sign in, download, and then move the document/rename. It also doesn’t allow an easy second location of the document in archived emails for future needs.

Hi, hope someone can help, I am trying to track down a compatible version of DNG converter app (for Mac) as the current version available isnt compatible with my computer.Adobe, in their infinite wisdom, have removed all previous versions and despite getting in touch with their labourious online chat system their standard reply is 'update to the latest Mac OS'...something I can't do currently - and knowing they do exist would rather not shell out for a whole new machine just to overcome this very simple problem...(Feels very much like pulling LR6 support 'update your computer' seems a standard reply, which is utterly ridiculous). So, if there is anyone out there with a link/resouce to these it would be greatly appreciated. I run one machine on 10.12.6 (Sierra) and another on 10.11 (El Cap)... Many thanks!

Adobe Photoshop Version: 27.6.0 20260422.r.11 4804c18  x64 (final, Release)System: Mac OS 15.7.3In this version the scrolling speed in the layer panel has drastically increased so its not usable anymore to scroll with the mouse scrollwheel.With a standard generic mouse using scroll wheel and moving it one step scrolls more or less 10 layers.With such a big steps in scrolling using the scrollwheel becomes not possible. User is resorted to use the side scrollbar which results in a drastically more time spent doing this function that is done 1k times each day.I have checked and nothing else on my system has increased speed so its local to Photoshop.Can some validate if they have the same issue as me? 

본업 끝나고 부업으로 쇼핑몰 사진 보정이랑 숏폼 영상 편집을 받아서 하는데요. 매번 이미지 크기 맞추고, 같은 색감으로 보정하고, 영상마다 자막 스타일이랑 로고 넣는 작업이 거의 똑같아서 시간을 제일 많이 잡아먹어요. 어제는 클라이언트가 납품이 조금 늦는다고 은근히 얘기해서 이 부분은 진짜 줄여야겠다는 생각이 들더라고요. 근데 ‘반복 작업 자동화’를 검색하면 업무 자동화 툴만 많이 나오고, 저처럼 사진이나 영상 편집에서 반복되는 작업을 줄이는 방법은 잘 안 보여서요. 보통 이런 작업은 어떤 기능으로 자동화하시나요?

I have my Creative Cloud open, I go to Firefly, in my account it shows I have 1500 credits available, I place a prompt and then get: Can't access You can contact your admin to request access. You don't have enough credits for this generative action. You can contact your admin for continued access or wait until your monthly reset.

본업 끝나고 부업으로 썸네일이랑 짧은 영상 손보는 일 받고 있는데요, 요즘 의뢰가 늘면서 손이 두 배로 가는 게 느껴져요. 리서치용으로 챗봇 하나 켜두고, 이미지 만질 때 다른 프로그램, 자막 넣을 때 또 다른 앱까지 왔다 갔다 하다 보면 파일 옮기는 시간이 더 걸리는 것 같더라구요. 혹시 이런 생성 작업 전체를 하나로 묶어서 효율 좋게 쓸 수 있는 툴 조합 아시는 분 계실까요? 자동화 기능이 잘 돼 있는지가 제일 중요한데, 다들 어떻게 정리해서 쓰시는지 궁금해요.

I had a student discount 12 month subscription to CC, it has just auto-renewed at a crazy amount of money which I cannot afford and don’t want.  I only use AE, which I’ll re-start when I need to use it next.I cancelled the plan to CC but says I’m paid up until July 2027, I REALLY need that money back ASAP but cannot see a way to request an immediate refund.

Hi everyone,I'm building a premier pro plugin with uxp and stuck with a problem as I'm facing a challenge to mimic the razor tool feature.I'd like to - Programmatically create these cut sections in my original video/sequence - Add markers or tags to indicate which parts came from the original source- Place them in a new sequence one after another- Export srt file programmatically- Extract video metadata programmatically Is there any way to do this using the UXP APIs, or would I need to fall back to CEP (ExtendScript) to achieve it? Thanks

Hi, I have paid version of creative cloud pro In my server there is no graphic card and i don’t want it. I am a small video editor and the server is lying with me with no use. So I decided to use it. Its a 24 core cpu dual socket, 256gb ecc ram and 8tb hdd. I want to use for video editing for just 1080p  videos or less. But the issue is Video rendering and playback option greyed out and i want adobe premier pro use cpu resouce for rendering.

I’m receiving - adobe media encoder your system's hardware does not support hardware acceleration for the current settings. I’m attempting to use media encoder 26.3.1. My project is in Premiere 26.3.0. The project file is local and the files are on an EVO NAS.My desktop setup is as follows: Intel Xeon W-2265 @ 3.5GHz, NVIDIA RTX A5000 24GB, 128GB RAM, 1TB m.2 OS Drive Windows 11 Enterprise, 500GB m.2 cache SSD.

I travel a lot and like to post images across sites, and for clients when required. My usual process is that raw images are edited and saved as JPGs in a subfolder and I put these within the original date folder.When I return home, I export these relevant date folders as a catalogue (where I make sure to include the JPG subfolders) and then import them to my desktop. These tend to get grouped together (not ideal) and then my JPG images no longer appear after this. It's very confusing as this is the only format I use at this stage in the process. Anything afterwards I dabble in PNG, SVG or WebP. Any idea what I'm doing wrong?

Perchè ho soltanto 100 crediti generativi con il mio abbonamento mentre sembrerebbe che vi sia chi con abbonamento simile nel abbia di più?

Trying to adjust multiple transitions on audio and video at the same time but it only affects one transition at a time. I thought this was a feature released in 25.4 (https://helpx.adobe.com/au/premiere/desktop/edit-projects/intro-to-editing/apply-multi-transitions-across-audio-and-video-clips.html) but it doesn’t seem to work. I can’t find any videos or articles that explain this problem or even anyone acknowledging this feature even exists. Can anyone help me? Is there a setting I need to enable?