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Dear Adobe Team,I am an aspiring video creator and a long-time user of Adobe Premiere Rush on both mobile and desktop platforms. For me, Rush has become an essential tool for quick video editing. Its intuitive interface, simple setup, and seamless cross-device workflow save valuable time and allow me to publish content quickly and reliably without unnecessary complexity.In light of this, I respectfully ask that you maintain support for Adobe Premiere Rush and avoid discontinuing it. At the very least, I kindly request that you preserve the ability to install and activate existing versions, while also providing a smooth migration path with project transfer and feature parity should a replacement be introduced.I would also like to express my disappointment regarding the discontinuation of Photoshop Mix, which I used frequently and found highly effective. Unfortunately, no suitable alternative has been made available, and I now have to rely on Photoshop on my laptop, which is not always c

Photoshop 2026 will not open.  It starts to boot but then just disappears/crashes.  I have uninstalled and reinstalled several times.  I have tried starting and holding ctrl/alt/shift.  I have tried closing all the adobe related programs in Task Manager.  This is infuriating while trying to work with clients.   Can anybody shine any light on this for me?

The default location for Lightroom Classic catalogs is the user's Pictures/Lightroom folder. Modern operating systems and users frequently sync the Pictures and Documents directories automatically using services like iCloud Drive and Dropbox.When Lightroom is open, these services constantly try to sync the .lrcat and .lrcat-data files in the background while they are actively being written to. This causes frequent write-conflcts, locked databases, and critical catalog corruption.Please update Lightroom Classic to default to a local, non-synced directory (such as a dedicated folder directly in the User Home directory) to protect user data from automated cloud-syncing mechanisms.I have my .lrcat and .lrcat-data files in Pictures and I was about to update to the new Apple File Provider for Dropbox and upon researching it I found Apple will no longer also Pictures to be backed up by Dropbox. I had a double backup, one to iCloud and one to Dropbox.  I didn’t realize it would be backing up c

One of the main reason I and many others stick with Adobe, is that with Portfolio it offers a built-in portfolio website builder. Since I have created my website four years ago, no updates have been made to the system and it’s starting to feel out of date. Adobe really needs to keep this feature up to date if it wants to keep users from ditching Adobe for a cheaper alternative and different portfolio website provider. Edit: I have no idea why this post has been moved to the Lightroom board, but the fact that there is no dedicated Portfolio board underlines my point.

I need to take a one page PDF document and insert several page breaks into it. I use Adobe Acrobat Standard DC and can not seem to find anyway to split one page into several pages. What I have been doing is converting the PDF to Excel and doing it that way but the text is compromised and I find myself spending a lot of time modifying the whole structure of the document. The easiest would be to use Adobe Acrobat to keep the document exactly as it appears in original PDF form and just break the page up using a page break insert like the one in Excel. Any help would be appreciated.

I’m extremely frustrated with Adobe Photoshop’s generative AI. I’ve been trying to use it to remove tattoos from a model’s photos, but I keep running into limitations because of some vague “guidelines.” I paid for Photoshop specifically for generative fill, yet I can’t use it the way I need to for my work.I’ve spent hours trying to figure it out, and the support team just pointed me to the guidelines that restrict me from editing my images how I want. This isn’t what I signed up for. If I can’t use the tools I paid for freely, then what’s the point?Considering requesting a refund—this is not the product I was promised.Has anyone else run into these restrictions? How did you deal with it? im pretty mad and almost wanna never have to deal with adobe again because of this.

your prompt box is way too small in the video generator on firefly. its difficult and a headache to edit or select text. I hate this program. and trying to write anything to you guys keeps giving me "an error occurred 

hi, I'm trying to use Adobe Express and want to insert a rectangle shape and make this an exact size (2 in x 1.5 in). How do I do this?? I can so far only see how to drag the image arbitrarily to change the size. 

The following issue is most likely caused by a user error (aka Me), but for the life of me I cannot figure out what action I am performing to cause the subject error.  At some point small random square anomalies appear in all my edited images and such are saved with the file upon performing export operations.  See the attached edited image and zoom into the sky to see such anomalies for examples, with anomalies existing in other areas as well.  Any thoughts on what is causing these anomalies and how to resolve this issue?  Thanks ahead of time for your response.

So, apparently Adobe has begun adding metadata to images that says they were made with AI (or at the very least, that AI was used) if you used Gen Fill at all. I realized this because some websites, such as Instagram, have begun automatically labeling any images I had used Gen Fill on as "Made with AI" based on the metadata Photoshop had added, without the option for me to remove the label.I use Gen Fill to expand backgrounds a bit when I need to change the aspect ratio of an image (4x5 from a 2x3 for Instagram), or to more quickly and easily remove an unwanted object or blemish in photo I took and spent a lot of time and effort taking. I don't use it to create entirely made-up backgrounds or people. If I'd known my long hours setting up photo shoots, purchasing supplies, props, and more would all be given the label of "Made with AI" making my clients and other people think I'm just generating my photography, I would never have used Gen Fill in the first place. To me it's just bee

I have a problem with the export option in Photoshop. When I try to click the export button like I always do, I can't reach it because it's hidden at the bottom of the screen. I also tried hiding the Windows taskbar, but it didn't work. 

Me di de baja del servicio el 12 de mayo, he comprobado que me siguen pasando los recibos mensuales de “Adobe Acrobat Pro”, para colmo, al intentar cancelar de nuevo me indican que debo pagar una penalización. No encuentro manera de ponerme en contacto con nadie de Adobe para resolver esto.

Acrobat 1.3

I have documents with “Page A of #” on the Parent page.  If I add a page to the document, I currently need to manually change the Parent Page.  Is there a way to automatically update the number of pages - the “of #” - when a new page is added to the document?

Hello, we own a perpetual license of Acrobat XI Pro (serial number license, not a subscription).We run it in a Windows VM (Parallels) and are still happy with it.After reinstalling, activation fails with the message that the serial number has been activated too many times and that we should sign in to the associated account to deactivate old devices.The problem: the license was registered years ago under our former company with an e-mail address on a domain that has since been given up. The domain no longer exists, so we cannot sign in to that Adobe account or reset its password.Registering the serial number in our current Adobe account fails as well (already registered). The support chat bot refuses to connect us to an agent because this account has no active subscription.Could an Adobe staff member please reset the activations for this serial number, or tell us how to reach a human agent for a perpetual-license activation issue?We can provide the serial number and proof of purchase v

I currently have 441 ma sha allah eligible assets for the Free Collection. I would like to make the best choice before submitting my nominations.Could you please advise me whether I should choose the Perpetual Free Collection ($10 per selected asset) or the Annual Free Collection ($4 per selected asset)?My main question is: does choosing one option over the other affect the likelihood of my assets being selected? For example, is Adobe more likely to select a larger number of assets for the Annual Collection than for the Perpetual Collection?I would really appreciate your guidance so I can make the right choice for my assets.Thank you very much for your time and assistance.

The Color Guide panel does not update harmony rule previews when changing the base color. All rules (Complementary, Analogous, Triadic, etc.) display the same colors regardless of which color is selected in the artwork. The previews only correct themselves after clicking on each individual rule.Environment:Mac Mini M4 Illustrator 2026 (v30) and Illustrator 2025 installed simultaneously The problem occurs exclusively in 2026 — 2025 works perfectly on the same machineWhat was attempted without success:Reset of Illustrator 2026 preferences (renamed folder at ~/Library/Preferences/Adobe Illustrator 30 Settings/) Uninstall from Creative Cloud + Adobe Creative Cloud Cleaner Tool + clean reinstallAdditional notes:The issue appears with all documents, not just specific files The top color strip in the Color Guide panel does update correctly — only the harmony rule list previews are frozen No identical reports were found in the community prior to postingHas anyone experienced this or found a wo

Issue:User found that when they launch Premiere Pro nothing happens.  When I logged into the system after hours I found that the EXE was running in the background after launching the EXE.  I uninstalled and reinstalled Premiere Pro.  Was finding that nothing was happening, the app wasn’t even running in the background.  Checking the Event Viewer I found a reoccurring error whenever I attempted to run the EXE.Conducted a sfc /scannow, error still occurs after finished. Steps to Reproduce: Attempt to run the applicationExpected Result: The application should runActual Result: Application doesn’t run and appears to be crashing in the backgroundPremiere Version: 26.3.2 (before and after reinstallation)OS: Windows 10 Enterprise Event Viewer Error:Faulting application name: Adobe Premiere Pro.exe, version: 26.3.2.2, time stamp: 0x00000000Faulting module name: ntdll.dll, version: 10.0.19041.7663, time stamp: 0x174763c7Exception code: 0xc0000374Fault offset: 0x00000000000ff509Faulting process

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So I canceled my membership today , within the 14 day window and I haven't got an email for the refund 

Our mother (a great photographer documenting the lives of her 9 children / grandkids from 1948 to 2010) has left us over 30,000 negs, slides that are now all scanned.  About half are scanned/edited/curated by her, the rest we need to do the work.  We now have over 200 descendants we want to share this with most use iPhones. some iPad. / Mac and some other smart phones/tablets.  Looking for a great photo editing / organization and sharing solution to do this.   Is Lightroom good at this?Is it decent at batch tagging people (up to about 50 different people across the 30,000)?There is no metadata on vast majority but our mom was diligent in identifying each roll with year, month and event type / location when availableWhat happens if we share html links for finished albums with the 200+ direct family descent? Thanks for any insight you may have.   Frederic

I have credit in my account but still telling me that i need to upgrade, i cant sign in in my <Removed by Moderator>, i have 2000 credit, it is taking my to my other email, can you solve it pls

I have a monthly subscrioption and was just billed on 7/27/26 for $239.88. That is not correct. please explain why? 

Na de update van 7 aug 2026 krijg ik bij meer dan 10000 foto’s het teken om het Adaptief Profiel bij te werken. Ik heb willekeurig een aantal foto’s gekeken maar het lijkt erop dat dit bij foto’s gebeurd waarbij het Profiel is aangepast naar Aangepaste Kleur. Ik vermoed dat dit door de nieuwste versie van LC is gekomen. Echter ben ik ook op 2 juli overgestapt naar een iMac M4 en heb toen de nieuwste software van LC geinstalleerd. Hiervoor draaide ik op een iMac uit 2017 met OS 13.7.8 (22H730), Daar kon ik niet de laatste versie van LC op draaien. Kan mijn vermoeden kloppen? 

Hola. Quiero cancelar mi suscripción de Acrobat Pro, pero el sistema me está cobrando $61.200 por cancelación anticipada. No quiero continuar con la suscripción. ¿Podrían revisar mi cuenta y cancelar el plan sin aplicar este cargo, por favor?