Solved

hey i recently stubmled upon the fact that adobe podcast deduces money even if i have cancled the auto pay and yet it feels very strange that the ammount gets deduced after 18 days ill drop my bank statement and adobe billing history please rectify this for the same  

I just purchased Adobe Elements 2026 and was checking system requirements to ensure compatibility. I have a Dell Latitude with processor - Intel(R) Core(TM) i5-8365U. Will this be compatible?  I have a new laptop, but prefer to use this one for photo editing.

Ich werde ab und zu von der Creative Cloud abgemeldet und es erscheint das Pop-up “Anmeldung erforderlich”. Leider geht der Vorgang nicht weiter und es bleibt bei dem Pop-up und eine Anmeldung ist nicht möglich. 

Hey all you smart people.Today, I worked on a linked Ps image that has many layers. In this case, I’ve done a few different compositions, all in one Ps doc, and exported each composition as a PNG. But first, I relinked to the working PSD to work out the composition, then exported to PNG, and then relinked the Ai file to the PNG.In the links panel, the linked file is showing the correct name. In the layers panel, it’s still showing the Ps file name. See screen shots, one from the links panel (with the PNG file) and the other from the layers panel (with the PSD). Should the file name also change in the layers panel? Or is this the way it’s always been and I’m just noticing? Have they changed it with the latest update? (more like broken it IMHO.) Or is it a bug?Please advise, thanks.

Nach der Kündigung des 7-Tage Probe-Abos wurde mir gestern ein Betrag von 35,69€ abgebucht. Es ist kein Plan im Kundenkonto ersichtlich, ein anderes Konto habe ich nicht. Also von daher bitte um Rückbuchung!

Herkese merhaba. Ben farkında olmadan üyelik almışım ve bu güne kadar kredi kartımdan otomatik çekmiş, kartımı kapattığım için ödeme yapılamadı maili alınca farkettim bir üyeliğim olduğunu. Şimdide kapatmak istiyorum ama 1 adet fatura göründüğü için kapatamıyorum, ne yapmam lazım?

Hello.I am unable to access Adobe Firefly. I receive error 403012 with the message:“This site is unavailable from your geographic region.”This is a personal Adobe account, not an organization-managed account.My current public IP is detected as Belgium, and Belgium is a supported Adobe Firefly region. I have also tested connections through other supported European countries, including the Netherlands. Please check:which country or region Adobe Firefly is detecting for my current connection; which country or region is associated with my Adobe ID; whether there is any incorrect regional restriction on my account; why error 403012 is being returned while using a supported region.I can successfully sign in to my personal Adobe account, but immediately after opening Firefly I receive the regional access restriction shown in the attached screenshot. The separate 403012 error is also attached.I would appreciate specific information about what is causing the regional block and what needs to be

As described above

The AI assistant is not working, continues showing processing and working on it, without answering the question 

Adobe Illustrator freezes immediately whenever I open it and becomes completely unresponsive. I am using a Mac Studio with the M4 Max chip.I have already tried installing an older version of Illustrator, but the same problem still happens. This didn’t happen until about 2025 december.Please advise on what might be causing this and how I can fix it?Thank you

"Hi everyone,I recently switched to a new MacBook and I am trying to set up my workflow. I have several ongoing projects that were created using InDesign 2024 (version 19.x).To ensure the layout and formatting of these existing files remain perfectly intact, I do not want to convert them to the latest version of InDesign at this stage. I specifically need to install the 2024 version on my new machine to continue working on these files.However, when I check the 'Other Versions' section in the Creative Cloud Desktop app, the 2024 version is not listed or available for download. I have searched through various Adobe help pages but haven't found a direct download link or a way to make it appear in the app.Could someone please guide me on how to access and install InDesign 2024 on a new macOS system?Thank you in advance for your help!"

Wondering if anyone else has run into this issue and found a fix, since Adobe support (as usual) has been absolutely worthless in helping me with this issue.  We have 12 new computers that had Acrobat installed (fresh OS and fresh Adobe installation) and ALL of the computers have entries in the Windows Event Viewer throughout the day with the following message:Product: Adobe Acrobat (64-bit) -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an administrator, or contact your technical support group for assistance.There is no update available and I went as far as completely uninstalling the software on one of the computers and reinstalling it, per supports suggestion.  I even used their cleaner program to uninstall and manually removed all associated folders and registry entries.  Still happens throughout the day when the user is logged in and I’m suspecting this is causing some other issues.Also, after this the following

Hi,I am testing Adobe Acrobat Pro 2024 on Windows and have run into two issues that I am hoping someone can clarify.The first issue is with exporting PDF files to JPEG.If I convert a PDF to JPEG and save it locally, the export completes normally and the JPEG file is created.If I perform the same conversion and save directly to a network drive, Acrobat creates an AcroLocked temporary file instead of completing the JPEG export.I have confirmed the following:The same PDF exports correctly to JPEG when saved locally. The issue only appears when the destination is a network location. The user has write access to the network folder. The behavior is reproducible in Acrobat Pro 2024.I found older Adobe Community discussions describing very similar behavior where JPEG export succeeds locally but fails on a network drive, while leaving a temporary file behind. Some users reported that disabling Protected Mode allowed the export to work, but I would prefer not to disable a security feature as a p

I'm at the end of my rope trying to interact with the representatives in the customer service department. I would like to make a formal complaint specifically about the customer service - but I can't find an email option. Where do you send complaints?I have an adobe-stock account for work, and in that account, which is under one email address and one phone number, somehow there ended up being two profiles. One is labeled "Personal" and the other is labeled the name of my company. Both had just under 100 credits each. I have no idea why they were separate. In any case, I got a notice recently that the credits were going to expire if I didn't sign up for a subscription. BUT I HAVE ONE. So when I contacted adobe via chat about it, each time the person would act very confused and say that there were not two profiles, then - oh yes, there are two profiles, then - oh you need a team account, then - oh you have a team account, then - well, to fix this, you need to be the team admin, then - oh

Hello, I am getting the following error: I will work on a file and save it. And when I try to re-open the file I will get this error. I am saving my files on a server. Also I do not want to keep moving my file from the server to the desktop and back to the server everytime.  

Premiere Pro 24.6.1 (build 2)If the Show FX Badges is switched off in the Timeline Display settings (the wrench):... then the whole set of the right mouse button context menus called Show Clip Keyframes drops out.This menu includes:Once you switch the Show FX Badges back on the line appears in its place at the bottom of the context menu.This is definitely a bug - showing or not showing badges should not canceal a vital set of tools. 

Margins are too wide when printing a booklet, causing the font size to be too small.  How do I adust?  The margin setting seems to be greyed out.thanksJB

wrong account

Wie kann ich die kostenlose Version kündigen 

[Actual problem from user updated by moderator]   A DESCRIPTION OF THE PROBLEM:Browswe is chromeOperateing System is windows 101. Log into ADOBIE.COM at 9:06am2. Window emediatly pops up and says "Verify Your Identity. Enter the code we sent you."3. Check the email listed on the pop up, the email with the code is there.4. Enter the code5. I am now loged in6. Go to view account7. Select "access your apps and services"8. Click "install photoshop"9. Pop up asking "allow cc to open links of this type." I click open10. it says "Photoshop is installing."11. When I click the rainbow colord cc ikon at the botom of my screen, a window emediatly pops up and says "Verify Your Identity. Enter the code we sent you."12. At this point the fun starts13 No code ever arrives to the email acct listed on the pop up14. When I click "resend" the following error code appears, in the pop up window, below the boxes where you would enter the code. "An error has occurred. Please try another method to receiv

Bonjour, j’ai un abonnement Adobe Lightroom Premium acheté via l’App Store, actuellement actif à 5,49 €/mois et renouvelé le 26 septembre.Sur mon nouvel iPhone, je suis connecté au bon compte Adobe, mais Lightroom ne reconnaît pas mon abonnement.J’ai utilisé « Restaurer vos achats », mais Lightroom affiche « Aucun achat restauré – il n’existe aucun achat antérieur ».Pouvez-vous vérifier et rattacher mon abonnement App Store à mon compte Adobe ?

Spesk to live agent

Hi, how do I get in touch with customer service? I cancelled my subscription on September 19, 2025, but I have continued to be charged NOK 293.75 per month up to the present date. I need someone to stop the charges and process the refund. 

Soy usuario antiguo, ya no tengo periodo de prueba gratis, hoy me hicieron la facturación automática de un nuevo mes, pero me cobraron más de lo habitual, normalmente pagaba $39.000 y esta vez el débito fue por $97.000, y quiero cancelar el plan, estoy dentro de los 14 días pero no sé cómo o a quién solicitarle formalmente el reembolso, necesito ayuda

无法在 creative cloud desktop 中找到26.0版本以前的PS，并且在ADOBE官网上也找不到下载途径。现在需要下载2023版本的ps