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Hi, I don’t have the option to download the previous version (2023) through the Creative Cloud. How can I download it, or where can I find a direct link to install it instead of using the Creative Cloud app? Thanks

Hi Adobe Community,I recently signed up for adobe acrobat pro for US 10.99 dollars or 5545.22  PKR. Despite cancelling my free trial and plan it keeps charging my card for the payment and i am unable to cancel it as payment keeps failing. I want to cancel the plan without being charged for the plan. Please support.

Hi,I have been going crazy looking for a solution to how to solve the 'blank frame' glitch when creating a looping composition using the loopOut() expression.I tried the current/previous solutions which involved adding a keyframe on the penultimate frame or manually setting the final keyframe value -1 frame. These worked, but I was still getting a visible animation glitch happening.My final solution, for a perfect loop with zero visible glitches or blank frames, was to open the pre-comp layer (the original composition that you're trying to loop) and for every layer that reaches the final frame, drag it beyond the end. These layers may appear to run to the very end of the comp and appear as though they reach the final frame, but manually dragging the end of the layer 'off' to the right of the comp was what was needed for that final 'missing' frame to show in the precomp loop.So, starting with a Time Wrapping comp that is showing a blank frame:1. Double-click the comp to show the content

PDFs keep automatically opening after I download them. I changed settings in Chrome already. But when I tried to unclick the "Open PDFs automatically in Reader when they are downloaded in Chrome browser" in Adobe, it will not save!! I'm at a loss for what to do. I've uninstalled Adobe and reinstalled it already. 

I installed Acrobat Pro (Adobe Acrobat 64-bit) with PC with Zscaler ZIA. After Acrobat is started, sign in window appears, but shown page is white and nothing is on the window.If I disable ZIA, signin page is appeared and I can sigin. After Signin, Acrobat Pro works with ZIA.Could you tell me which URL need to be whitelisted on ZIA for Acrobat Pro sign in?

Desde el 17 de julio cancelé mi prueba gratuita, en cambio se realizaron 3 cargos que corresponden a una suscripción de adobe que se supone cancelé. Pude recuperar dos pero la última de 17 de agosto no me quisieron hacer mi reembolso desde mi banco, así que exigo me reembolsen los $249 faltante

활불은 평일에 해주는 건가요?  활불 필요합니다.

I want to learn to unlock masking tool in Lightroom app  

Hello, My Adobe Stock Contributor account was recently deactivated for a "Terms Violation." I want to be upfront that I'm not fully certain of the exact reason, but based on my own review, I believe a few images I had created in Canva for personal/private use (not intended for Stock submission) may have accidentally gotten uploaded to my contributor account along with my regular submissions. I already emailed Contributor Support about this appeal, but I haven't received any response or ticket/case number yet. I wanted to also ask here in case any official Adobe or Stock team members monitoring this community could help look into my case or guide me on next steps. If I did violate any guidelines, it was genuinely unintentional, and I'm committed to making sure it doesn't happen again. Any help or guidance would be greatly appreciated. Thank you for your time.

오브젝트 마스크 도구에서 오브젝트(인물 또는 그림)이 클릭이 안되고 올가미로만 나옵니다.올가미 또는 사각형 마스크만 나오고 오브젝트가선택이 안되는데 이건 무슨 문제일까요?

Recently my computer failed and I lost all programs. When I try to install Photoshop Elements on new computer error message states serial number in use. The serial number is not in use as the computer disk drive with original install on is corrupted..

Hello Adobe Contributor Relations Team,My contributor account (ID: 211593106) was blocked on July 28, 2026 due to duplicate/similar assets.I submitted an appeal on August 5 and followed up on August 12 (Case ADB‑46500582‑T9K1), but I have not received any reply. I have reviewed the Contributor Guidelines and confirmed my commitment to submitting only unique, high‑quality assets going forward.Since my account remains blocked and I have not heard back, I respectfully request urgent review and assistance in resolving this matter.Thank you for your time and support.Best regards,Mahibur Islam

Lrが突然、強制的な終了(ダイアログは出るが）が頻発するようになりました。何か原因・解決策をご存じでしたら教えてください●状況・起動中に前触れなく「Error Report for Adobe Lightroom」のダイアログが出る。　[Send report][Dont send]の選択肢しかなく、どちら選んでも終了してしまう。・何か情報はないかダイアログを見たが、   Sorry, an error occurredとあるが特に原因・症状など記載がない。　View reportを見るとxmlが表示されるが読み込む知識がないので内容詳細不明。　このxmlを読ませたchatGPTの答えは　「クラウド容量オーバーだから落ちるというより、Lightroom 9.1が起動時に行っている何らかのWeb/ネットワーク処理で、自分自身のプログラムエラーを起こしていると考えるほうがずっと自然です。」・発生タイミングはランダムで、起動して数秒で発生することもある。・8/16以前はこのような事はなく、以降は頻発していて１日に10回以上発生する。・8/19本日は更に状況が悪化し、起動から数分しかたたずに終了してしまう。●関係あるか不明だが思い当たる点＜夏休みにクラウド容量オーバーを実施した＞・8/12-15の間にMacBookの方のLrを使用、外出先からクラウド利用せずローカルのみ使用で利用。この時点で契約しているクラウドの容量をオーバーしている。・8/16帰宅後、ネットに接続してクラウドに自動的にアップロード→当然ながら容量オーバーの赤い警告帯が発生。・WindowsPC側から見ると容量オーバーしてクラウドへのアップロードは停止しているが、それまでの何割かは写真がアップされているので、　それらを現像した後クラウドから削除してゆく。空いた容量を埋めるようにすぐに未アップ写真がアップロードされて再び容量限界...を数度手作業で繰り返して作業。　その間に今回の問題となった強制終了は１時間に１回程度の頻度で発生。・上記繰り返し、現状は契約容量を下回り、クラウド容量オーバーの赤色・限界近し警告の黄色も出ていない状態まで減らした。　それと呼応しているかは不明ですが、現在は上記のとおり起動から数分もたず強制終了してしまう状態。＜Lr Verは最新ではない＞・意図的にVerダウングレードで利用してい

PRO TIP for After Effects users using AI Assisted Coding tools - here's a short RAG (Retrieval Augmented Generation) you can use as part of your First Prompt or System Prompt to ensure your Coding Assistant writes compatible code --------------------------------Must be ECMA3-compliant (ExtendScript's engine) — no let/const, no arrow functions, no template literals, no array/object destructuring, etc.Must work across all language versions of After Effects.Use Scripting and Expression matchNames instead of localized display names wherever possible - this is critical for cross-language compatibility.Must work on both macOS and Windows.Targets After Effects version [** insert version number **] and newer.-----------------------------If you want to learn other insightful After Effects scripting and automation tips, I've got a LIVE Event with CreativeCOW on 23rd Aug. I'll be covering the GUTS Prompt Framework which will help you immensely get more out of your prompts.I will also cover the us

확인되지 않은 이메일로 로그인하고 플랜 결제까지 해버려서 현재 결제한 계정으로 로그인도 못하고 돈만 나게게 생겼어요. 이에 도움을 받으려고 채팅봇에게 문의를 했는데 형식적인 답변만 하여 인간 상담원을 연결해 달라 하니 플랜이 결제된 계정이 아니라고 연결을 안 해줍니다. 뭐 어쩌라는 겁니까?챗봇이 아닌 인간 상담원과 연결하여 제 문제를 해결해 주세요.다시 그 챗봇에 문의하라고 답변하지 마세요.

I've already managed to add the effects, but where did the subtitle files go? I can't find them. I don't know where they went. How can I get my screen back to how it was before? My screen before​​​​​​My screen afterwards I can already do the part about adding shadows. But how can I access my previous caption text again?Thanks in advance to anyone who can help! 

I need version 28.x for windows 11 and its not available in the cloud. because a critical Cutting Master Pro Plus plugin used with my Graphtec Cutter is not compatible with my current Illustrator workflow. Illustrator 2024 is no longer visible under Other Versions in Creative Cloud. Please provide the official installer or escalate this request to the download and installation team. Please Help!

i want to unsubscribe from adobe cloud and account but can't find the usubscribe page. For some reason it is not available you get linked to all kind of options but not one that says unsubscribe account.

Hello,I own a legitimate boxed copy of Adobe Creative Suite 3 Master Collection for Mac, including the original serial number.After Adobe retired the CS3 activation servers, Adobe provided an activation-free replacement installer together with a new replacement serial number. I have been able to obtain the official Japanese Mac replacement installer from Adobe’s server, but I never went through the serial-number replacement process at the time, so I do not have the replacement serial.The original retail serial does not appear to be sufficient for this activation-free replacement version.I have read several other threads about this issue, so I realize that the situation may be very difficult now. Still, this particular version of Creative Suite means a great deal to me personally, and I have been searching for a legitimate way to use it again for about eight months.Is there any official way today for a legitimate CS3 owner to obtain or reissue the replacement serial number, or any other

Here is a screenshot of what I am seeing... 

I've been using Premiere Pro to create 4K 60fps videos for a few years now.  So far I've uploaded more than a hundred of them to YouTube (most unlisted, but several published).  And I've never had a problem viewing these videos in 4K on my TVs... until now. Within the past few days, I've noticed that when I upload a 4k 60fps video to my YouTube channel (and then wait for 4K processing to complete), I can watch that video in 4K on my PC and phone, but on my TV the resolution is limited to 1080p.  Chromecast , Google TV Streamer, and my TV's native YouTube app all limit the video to 1080p, but all my non-TV related devices can show it in 4K. For example, a couple days ago I uploaded a 2 hour long 4K 60fps video.  I waited several hours for 4K processing to complete, and then tried viewing the (unlisted) video on various devices: Computer:  I tested multiple browsers (Chrome and Firefox) on multiple computers and they all let me view the video in 4K

Hi everyone, this is my first time posting in this forum so I’ll do my best to explain my issue. Today I encountered an unrelated issue regarding Photoshop brushes having seemingly random inputs. So, after a little reading, I saw that the solution seemed to be updating my drivers. I checked my laptop and saw there was a backlog of updating so I went ahead and installed those as needed. After rebooting and launching Photoshop, my brushes were fixed but I noticed the whites on my canvas, color picker, and layer thumbnails were tinted blue. I searched this forum and found someone else encountered this on this thread but the posted solution there did not work for me. Instead, I found a YouTube video from 9 years ago addressing a similar issue (instead of blue, it was yellow). They went into Device Manager and added sRGB profile to their monitor and set that as default instead of the monitor’s native profile. That semi-worked for me. The whites in my canvas and color picker seemed fixed, bu

Im a 15 year old who bought the FREE-TRIAL for fun because i saw you could do fun things with the AI to have fun with friends. After I used it I forgott to cancle the subscription. Since I didnt cancle it the subscription was ongoing until I cancled it. I was outside with friends after School and wanted to buy something at the Bakery and realized i didnt even have money in my Account. I realized it was Adobe and since i had to still pay more i couldnt cancle it unless i payed 9 euros. Im not wealthy and i get 20 euros pocket money i didnt want to spend all of my Pocket money for an App that i used once. So i just shut off online payments. Its been 4 or 3 months so i still have to pay either 20 or 30 euros eventhough i didnt use it. As i said i only get 20 euros pocket money so im Asking very politely if my Subscription can get cancled without me having to pay the fee Please. And could you make it a feature that if you get an subscription or a free one and cant pay the subscription and

My beginner prompts are very simple and clear:Set myself into the image ! (which works easily and well with Nano Banana, ChatGPT for example)It’s doesn’t work for me with Adobe FireFly and the Adobe-KI-model of myself.When I try to set myself into a picture of my hometown Dresden then the background gets changed into an irrelevant fantasy world, a weird mix of Prague and Paris with some Dresden buildings.I don’t want any building changed, absolutely please no, stop !Is there an easy way to do so ? I successfully tried the fill-feature, I can set a reference photo to fill me in, but I look for a way to use the KI-model of myself as well ? 

Heya! We are a small team which contains a few graphic designers. These designers create Illustrator files containing the font Inter. We can’t really change this font since it’s our client’s must use font.When the graphic designers open these files, they have absolutely no issues. But when the rest of the team opens them, they can see the text boxes displaying the right font but when they go to see the font used and determine if it’s the light or the regular version, the box is completely blank. It also just happens with the font Inter, all the other ones display their names with no issue.We have tried desinstalling Illustrator, making sure it’s the latest version, desinstalling the font, installing different types of fonts files for Inter, opening the file locally and in our One Drive.We don’t know what else to try :(