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Hello everyone,I would appreciate your advice regarding my Adobe Stock subscription.Here is what happened:I signed up for what I believed was a 7-day free trial.Unfortunately, I did not realize it was an annual plan paid monthly.I missed the 14-day cancellation period.The subscription was set to be paid using my Visa card ending in 2477.For the past few months, the payment on that card failed because there were insufficient funds.On July 27, 2026, Adobe emailed me saying there was a payment issue and asked me to update my payment information.I did not click the link, update my payment method, or make any changes to my account.Later that same day, Adobe charged a different credit card that was already saved on my Adobe account for another subscription.I was surprised because I never changed the payment method for this subscription and did not expect Adobe to automatically use another saved credit card.Now, if I try to cancel the plan, Adobe asks me to pay an early cancellation fee of ap

I edit a TV series. There’s one more editor beside me and we share the projects through Team Projects. It doesn’t work right from the start, we have lost much time just by waiting for the projects to be opened, updated, published, but today I found no projects in the Manage Team Projects window on neither of computers. So as of today we cannot access the 10 episodes we’re working on, and our editing stops here. I won’t describe how I feel about that. What should I do to get our projects back?  WINDOWS INFO:Edition    Windows 11 Pro for WorkstationsVersion    25H2Installed on    ‎4.‎12.‎2024.OS build    26200.8894Experience    Windows Feature Experience Pack 1000.26100.334.0 DEVICE INFO:Processor    Intel(R) Xeon(R) Silver 4210 CPU @ 2.20GHz (2.19 GHz) (2 processors)Installed RAM    128 GB (128 GB usable)Graphics card    NVIDIA RTX A4000 (16 GB)Storage    17,88 TB of 29,03 TB usedDevice ID    33DEA5C3-8E63-4A0A-BB62-C252FADB0446Product ID    00391-50002-93814-AAOEMSystem type    64-bit

Why its easy to subscribed with any adobe services and very diffucult to unsubscribed, can any body help me to unsubscribed to pro and AI services, when i reached out cancel plan the page not appear at all and make continous loading without appearthis is continous problem , so iam subscribed with monthly plan so its logic when i wanna unsubscribed i can do it easily , i tried different browsers different time private page mobile or web but i cant and if i wanna to add services its so easy

I want to be refunded immediately I did a trail version and entered my account details now am being debited please refund me 

I cant cancel it, I been trying for news now. Please help  

Hello, dear experts. If possible, please explain what quality issues this photos has. Can someone help me?

No matter what; even if I create a new document with a few squares, and select one of them, Start Global Edit returns: “Global Edit is currently not supported for more than 1000 highlighted objects.”Looks like an awful bug to me, so what do I do?macOS Tahoe 26.5.2, Ai 29.3.1

i have illustrator 2024 but i need 2023 or previous for a plug in. when i press previous versions on the download page nothing comes up.

When I work on a photo in one Photoshop window and want to transfer that photo to another window while maintaining the same dimensions and depth, the result is different in each window.

Hello,I created my Adobe account in February 2023.I can still see two photos that I edited in 2023 in my Lightroom account.However, I edited many more photos recently using the same Adobe account. Unfortunately, my Android phone was reset, and after signing in again, all of my recent edited photos are missing.Could you please check whether my recent photos or edits are stored in Adobe Cloud? If possible, please help me recover them.Thank you.

I was charged Rs 6200 after the 7 day trial period. I cancelled the subscription but got no refund. I want to cancel the subscription and refund the money 

Not sure if it´s in every situation but if I use dash “-” while writing with text tool (want to write a bullett list) after hitting right enter on keyboard PS complettly freezes (stops responding but in task manager looks like it´s working) .   Adobe Photoshop Version: 27.6.0 20260422.r.11 4804c18  x64 (final, Release)Number of Launches: 357Operating System: Windows 11 64-bitVersion: 11 or greater 10.0.26200.8457System architecture: AMD CPU Family:15, Model:1, Stepping:0, AVX2, HyperThreadingPhysical processor count: 6Logical processor count: 12Processor speed: 3793 MHzBuilt-in memory: 32692 MBFree memory: 20957 MBMemory available to Photoshop: 25130 MBMemory used by Photoshop: 70 %Crash Handler: AdobeDCX Version: 9.22.0SAM SDK Version: 15.1.0ACP.local Status: - SDK Version: 5.11.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.8.10.1 - Min Core Sync Required: 4.3.66.28Live Edit Client SDK Version: v6.1.1Adobe Firefly: Please use any generative AI feature to view t

The free website tool appears to only allow 2 merges before locks into continual display of Adobe Pro offer every time you try to select files. This has nothing to do with number of pages etc. It is tied to number of uses/pdf(s) attempted to be made.Is the number of pdf(s) merged for free limited and why?

Virus: when attempting to install Adobe Reader, two additional viruses are installed. one named McAfee and another named Adobe Express Photos.The moment a program enters my computer without permission, scans files, and spreads across the system without authorization, it becomes a virus.

본업은 마케팅팀 소속 디자이너인데, 최근 외주로 소규모 브랜드 리뉴얼 건도 하나 맡았습니다. 문제는 두 프로젝트 모두 수정 요청이 유독 잦다는 점이에요. 클라이언트는 메신저로, 팀장님은 사내 메일로 각자 피드백을 보내다 보니 어느 코멘트가 최신인지 매번 대조하느라 시간이 다 갑니다.협업 툴을 별도로 도입해야 할지 고민 중인데, 지금 쓰는 프로그램 안에서 정리할 방법은 없을까요?

I am compositing a Redshift Render EXR in Photoshop. The compositing itself works fine, thanks to the OCIO implementation and the image looks as expected. However, when finishing the image for 8bit export, there is a problem with the "Duplicate to Profile" functionality: it shifts my colors. What's worse, adding an extra Step to the conversion process seems to fix this, so I think it's a bug. What's happening:I have my composited 32 bit ACEScg file. I press Edit > Duplicate to Profile and choose "sRGB 32 bit" as "Target Settings". This way, the colors change / desaturate, especially the blues / cyans. At first I though that this is expected behaviour due to sRGB having the smaller gamut, but then I realized that OCIO is supposed to preview the ACEScg file how it looks in sRGB, so it should NOT change when converting. After some more research, I confirmed this. Now the part why I think this is a bug, or jank:If you take that same 32 bit ACEScg file and use Duplica

I just discovered that my ColdFusion PMT 2023 server had run out of disk space on the volume where the PMT is installed (separate disk from where Windows is installed). This is a dedicated server running on Windows Server 2022.I added more space to the volume and tried to restart both the data store service and the PMT service.  The datastore service will start, but the PMT service will not. The Windows Event log had no useful information about why it won't start.  The PMT exception log says: [ERROR] 2026-07-17 12:38:46.675 com.adobe.pms.es.client.ElasticSearchClient - Datastore Service not available. Retrying to connect...[ERROR] 2026-07-17 12:39:19.284 com.adobe.pms.es.client.ElasticSearchClient - Datastore Service not available. Shutting down Performance Management Suite...This is even though the Datastore Service is running.  Here is an excerpt from the elasticsearch log to show this: [2026-07-17T13:15:19,453][INFO ][o.e.n.Node ] [REDACTED] version[8.2.0], pid[1188],

TitleHow can I automate replacing model images in hundreds of Photoshop PSD files? (JavaScript, UXP, AI, etc.)BodyI manage a large number of Photoshop PSD files for an e-commerce website.Due to licensing agreements with manufacturers, we have to replace all model images with new licensed images every year.My current workflow is:Open a PSD file. Identify the model image being used. Search the new year's image folder for the corresponding replacement image. If a replacement exists, replace the model image. If no replacement is available, remove the model image and replace it with a product-only image. Save and close the PSD.I have to repeat this process for hundreds of PSD files, so it's extremely time-consuming.Current situationPhotoshop 2026 Some model images are Smart Objects, while others are placed JPEGs or EPS files. Layer names are not standardized. The image files provided by manufacturers have inconsistent filenames every year, so matching by filename is not reliable. Product nu

Just upgraded from Phootoshoop 2025 to Phootoshoop 2026 (27.8.0). When running large batch jobs get this [removed]:Have 40GB RAM so that’s not the prob. My (wild) guess is that the Phootoshoopers have messed with the “close” command - files are closed but their RAM remnants are not purged.End up having to split single jobs into multiples (huge headache), never happened with Phootoshoop 2025. New versions are supposed to be improvements,  Phootoshoop????[edited by moderator]

I have watched this video which tells you how to export some metadata to a spreadsheet, but it uses “Get Attribute Name” under “Sequence Clips.” Unfortunately, metadata fields like “Description,” “Tape Name,” “Scene,” etc. do not seem to be available there. Can someone tell me where to find them? Many thanks!

Hello everyone,I would like to ask if anyone has experienced this issue and knows how to fix it.For more than two months, I have been unable to use the Noise Reduction (Denoise) feature in both Lightroom and Lightroom Classic. When I select the option, the program starts processing the image, but when it reaches around 20% progress, it stops and never completes. There is no error message; it simply gets stuck and does nothing.I am using RAW files, as I always have when this feature was working correctly.I have already tried uninstalling and reinstalling Lightroom, but the issue remains. I also tried removing and reinstalling the Adobe Camera Raw plugin version 14.5, but the Noise Reduction feature is still not working.I know I am not running the latest version of Lightroom, but my system only supports up to Lightroom version 8.5.1, which is the version I currently have installed. The strange thing is that this feature used to work perfectly on the same computer and without any issues.

您好，       我於 2026 年 7 月 27 日在學校的公共電腦使用 Acrobat Pro 的 7 天試用功能時，沒有發現前一位使用者仍登入其 Adobe 帳號，因此誤將自己的信用卡輸入到該帳號中。因此，我的信用卡目前綁定在他人的 Adobe 帳號下。我不知道該 Adobe 帳號及 Email，也無法登入取消試用。目前信用卡已有一筆 0 元的預先授權紀錄。我可以提供持卡人姓名及信用卡後四碼，請協助依據付款資訊查詢這筆試用訂閱，並在轉為付費訂閱前協助取消。謝謝您

Hi, We use Windows OS and Adobe Reader as our main PDF reader at our company. Since there are various attack vectors and vulnerabilities in Reader, Adobe provides a reference guide with most of the options that can be enabled or disable to mitigate this.[0] The ADMX template[1], that can be installed int the component store has not been updated since 2015!!! There is no easy way to add or update the ADMX template, because the Preference Reference list[0] is ONLY a vieweable HTML page. Why Adobe does not provide an updated ADMX template with all of the lastest updates or changes ? And even the preference reference list does not contain, for example, registry key on how to DISABLE or ENABLE so called "Generative AI". [2] The registry key "bEnableGentech" is not even mentioned in the [0] preference list. I am aware that there are 3rd party solutions, such as, NIST template[3] or Powershell ADMX generator[4] but this does not solve the main issue. Adobe, please, ta

today i purchased creative cloud pro everything seems fine at first but then i downloaded the desktop app and logged in and i tried to download after effects but i couldn’t because it says ‘’buy’’ i have checked my subscription and plan so my plan had after effects but i still can’t download any of the other apps too 

I need to cancel my plan. A sign telling me to contact <support> appears, but support is <not available>. Why can't I cancel my plan <at any time> as stated in your page?