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I recently updated to PE 2026 and when I save my PSD as a JPG the photo printing site says this type of JPEG is not compatible. I never had this issue in the past. 

Hi all,I have quite a few photos rejected for quality issues but I am having a hard time understanding what I can improve on. The main subjects are generally in focus and the image resolutions are reasonable as they are shot on fullframe. Sorry for the screenshot of the thumbnails but haven’t been able to find the ogs yet. 

A question for the tech-smart people on the forum: I'm wondering, for the purists out there, if there's software that isn't using AI? Adobe keep promoting their generative functions but what if some of us don't want them, do we have any alternative (other than film and a darkroom again)?

This doesn’t happen every time, but has happened several times over the past few months on my laptop and desktop (both Macs). When opening PS, I get an error that says PS is damaged. I have to install PS again which erases everything I had saved in PS (workspaces, plugin credentials, tools properties, etc). Super frustrating. Has anyone else experienced this?  

J’ai souscrit à un essaie gratuit et vous débitez 59,99€ de mon compte ,j’exige un remboursement.

Using Illustrator trial and finding select, ungroup, color/fill not working. I’ve tried everything: top nav, Shift Select, updated Image Trace, right nav. Seems the imported image when “selected” by clicking on it shows a red box - I can’t seem to click on the vectored image (maybe vectoring via Image Trace wasn’t completed??). I’m in a class (with no tec support) so any help would be much appreciated. 

皆さんこんにちは、上記の件で質問させてください。テロップをジグザグに動かそうと、しています。こちらの動画の4:14~からです。画像のように縮まりすぎていくつキーフレームを打ったのか分からないで困っています。ここを広げて見やすくする方法を教えてください。よろしくお願いいたします。PCスペック・プロセッサ: Intel(R) Core(TM) i5-14400F 2.50 GHz・RAM: 32.0 GB (31.8 GB 使用可能)・システム: 64 bit operating system、x64 base processor・OS: Windows 11 Home・GPU: NVIDIA GeForce RTX 4060 Premiere Pro：26.3.0 (ビルド93)

I just need to correct a link that was mistyped so that the hyperlink works correctly when someone clicks it. As far as I can tell, the only way to do this is to completely recreate the entire document. Otherwise the link will remain even if you delete the entire line of text it’s in. I’ve been searching adobe’s useless help pages for an hour trying to fix it. You can’t contact them for ANYTHING! Everything is just, “go back to our “customer service” page and tell us how much more money you want to give us!” I think this company is shit and if you can avoid it you should. Honestly how much more difficult does life need to be? They also constantly log you out of the software because god forbid you look at a PDF without a software license. I hate this company and I hate this software.

Hi everyone,I’m experiencing a recurring issue where Photoshop 2026 (Windows) consistently crashes about 5 minutes after launching. The app starts normally, I can begin working, but then it either freezes or closes unexpectedly.I checked the logs and found several repeated errors that seem related to Adobe services rather than a direct Photoshop crash. The most frequent messages include:“User Signed Out” “There is no valid user profile to get an access token” “Error fetching IMS access token” “CCXProcess timed out” “Failed to get data from CCXProcess” “Unable to find user in api.json”I have also attached two log files for reference in case they help identify the issue more precisely.What I have already tried:Clearing cache Clearing preferences Checking for updates of my GPUThe issue still persists. Any help would be greatly appreciated.Thank you in advance.

Hello,I need to get the source width and height of a selected timeline clip to accurately calculate anchor points.Here is what I have tried: Downcasting: Retrieved the ProjectItem base item from the clip and cast it using ppro.ProjectItem.cast(baseItem) to a ClipProjectItem. Checking child objects: * clipProjectItem.getMedia() only exposes start and duration. clipProjectItem.getFootageInterpretation() exposes frame rate and PAR, but no resolution. Metadata: Parsing ppro.Metadata.getProjectMetadata() streams is failing to capture the properties. What is the officially supported UXP method to extract the asset pixel dimensions of a source item?

Hey, Seedance 2.0 model is still not available in my Adobe Firefly Premium Plan account. Can anyone please assist?

I recently upgraded from PPro 24 to 25 and I’m finding some of the small changes strange and frustrating. This one is very particular but in the past when adding markers, I would hit the “add marker” key, hit it again to open the Marker window, type in my text, and then use the “tab” key to cycle through the marker colors before using “spacebar” to select the color and enter to close the window. I thought it was standard behavior on the mac for the “tab” key to jump through all clickable elements in a window, but in PPro 25 about half of the clickable elements in the Marker window are skipped over. I know you can set a shortcut key to change marker color, but that’s not what I need. This has been my workflow for years, is ingrained in my muscle memory, and in my opinion is more efficient and less fussy. Small things like this do add up when working on lengthy projects. I’m wondering why this functionality changed and if it can be fixed (or if I’m missing something!)? Being forced to re

i create this scene, a robot invasion walking from the beach to land, they all shooting later, they have flying machine shooting later as well, they environement is dark, with burned cars, military vehicles not working anymoer are burning, helicopters are burning as well, they metal robots keep marching foward and shooting later nonstop. cinematic, dramatic shot. I cannot. seriously. 

 this are my reference images for elements setup called Maggie.Asked for generation using IM5 → @Maggie on bullet train -- this is what i got -- a Japanese looking person -- completely ignored reference image -- does not look like bullet train?  Gemini 3.1 - @maggie on bullet train  got cultural reference (see Nagoya city name in electronic display) rightlooks like bullet train interiorlooks absolutely like Maggie our reference character  

Hi, I’ve just updated my Mac operating system (MacBook Pro M3 Pro) to macOS Tahoe 26.1, and right after doing so, I noticed that I can’t launch Adobe Illustrator. When I try to open the app, it slows down, freezes, and becomes completely unresponsive (I have to force quit it every time). I’ve read online that this issue might be caused by a conflict with Wacom tablet drivers, so I completely removed them (including all files located in the user library). I also tried uninstalling and reinstalling Illustrator, but nothing changed and the problem persists. Interestingly, this issue only occurs with Illustrator, Photoshop and InDesign seem to work correctly. I really need help with this. I have a project deadline and need to get Illustrator running again.

Can someone from billing contact me. I canceled the free trial on 7/23 and it looks like it was just the AI assistant. I just cancelled the adobe pro today (7/24), as I didn’t know there were 2 different adobe to cancel. I don’t want to be charged for a month. 

Hi everyone~The 'none' in cell style and object style seems to indicate:noneCellSty = app.documents[0].cellStyles.itemByName('[None]');noneCellSty.duplicate();I tried to copy the None style directly, but it is failed. Perhaps I have to create a new 'trueOne' style based on [None] to control it.another question:how to represent 'basic paragraph style' and 'no paragraph style'?Like this:noneBasePar = app.documents[0].paragraphStyles.itemByName('[None]');And ,How to express the 'basic paragraph'?Thank you. 

So inside Firefly’s Generate Image mode, there is a character limit. If you check out Higgsfield AI or Freepik, any AI aggregator today doesn’t have a character limit for your prompt. Firefly does. WTF?  Also, the reference image is too barebone compared to other AI sites. You can’t use @, nor can you specify the reference.  Adobe, you can 100% do better. I’ve been paying your service because I really work well using your software. 

I had bought acrobat XI Pro on line for 2 people. I could install on my laptop and cellphone as well. My computer crashed,I managed to recover some information but can’t find anything usefull to reinstall. I want to use it on my new Windows 10 laptop. How do I find a serial number or product key to do the installation.The ProXI is still working on my cellphone. Is there a way to find the information on my cell phone?

Hello, Community.   I'm a photography hobbyist who chases the aurora. Novice-level LRC user. Mostly illiterate when it comes to the details of monitors/sRGB color space.  You guys will be lightyears ahead of me in technical acumen, but I’m hoping you will be able to point me to on-line resources or provide “Dummies” level info to help me understand the image discrepancy I find between the RAW image and what I import into LRC.  Currently working on an older MAC (newer more robust MAC sitting here waiting to be unpacked).   When I started post-processing RAW image from my 2026 aurora trip I immediately noticed a SIGNIFICANT difference between the intensity of the RAW image colors (MAC Preview app) compared to the image imported into LRC Develop module. (both displayed on 5-6 year-old DELL monitor, with same discrepancy seen on husband’s newer DELL monitor)   LRC import images are 1:1.   Is it my monitor settings?  Any information or resources for a novice LRC user to help me understand w

If I want a series of images generated using a set of components slightly modified but the same in principle, do I need to repeat the instructions taking the steps to get to finally what I am looking for every time I ask ai to generate? Or can I work hard to get to what I want to generate during the first image then can Firefly generate the second and third image using the same principle for the first image? The components are such as the shop entrance design with one shop signage but slightly different size and scale, and graphic on shopfront glass panel slightly different size but the same design. 

Favor de reintegar el cargo a mi tarjeta pues, ya no requiero el servicio, lo anterior pues ya me retiré por jubilación  del trabajo en la Secretaría de Educación Pública. AB05405202719 a nombre de Ildefonso Panamá torres. servicio. https://postoffice.adobe.com/po-server/link/redirect?target=eyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImVjb21tX29yZGVyLWNvbmZpcm1lZC1pbmRpdmlkdWFsIiwiZW1haWxBZGRyZXNzIjoiaXBhbmFtYXQyM0BnbWFpbC5jb20iLCJyZXF1ZXN0SWQiOiJkNmE1MDAyYS1hYzI4LTQzODctOGFlYy1kMGYxOTk2MDZhMTMiLCJsaW5rIjoiaHR0cHM6Ly93d3cuYWRvYmUuY29tL2dvL2FjY291bnRfb3JkZXJzX2VzIiwibGFiZWwiOiIxOCIsImxvY2FsZSI6ImVzX0VTIn0.gJwc6koUSCFbHoVxMNwu0PJ6JBDVb0QvQFWCuE9MuvQ76EJ0M0F53aJ-Cv9iEO63sA8EEczqGAB2xfP1-XjQUQIldefonso Panamá Torres 

I am using MacBook Pro and LRcc 9.4.1. It exports my jpegs just fine and I was able to download one mp4 video but nothing else. It shows that it's exporting but nothing actually gets downloaded to my computer. I originally tried a batch then just one at a time and nothing. Thanks for your help!

I am trying to help someone at our organization get Adobe Pro set up through GoodStack after his first year expired. When we go to pay it says it is invalid because we already own Pro. When I go through his profile he does not have any plan set and trys to get him to purchase Pro at full price. Any idea why the expired one seems to be lingering and blocking us from signing up from the next plan? GoodStack forum insinuates it is an Adobe issue. 

Hi there,​I am reaching out to request help with canceling my Adobe subscription. I am currently an engineering university student, and unfortunately, my budget is very tight right now. I can no longer afford the monthly payments.​When I tried to cancel my plan online, I received a prompt stating that I need to pay a $101 early cancellation fee. I honestly wasn't aware that my subscription was an annual contract billed monthly, and as a student, I simply cannot afford to pay this penalty.​Could you please help me cancel my subscription and waive this cancellation fee as a one-time exception? I would really appreciate your understanding and assistance with this matter.​Thank you so much for your time and help.​Best regards,