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I signed up to the adobe pro trial and forgot to cancel it. I literally never use it. I saw the charge today and was reminded to cancel it. I come on to the site to attempt to cancel and am told I'll be charged almost 60 quid for an 'early cancellation' even though it's a monthly subscription!! How is this legal? It's a monthly subscription and it's really not clear that there will be extortionate charges if you want to then cancel the product (that you've never even used).I'm completely appalled and will never use this product again. Has anyone else experienced this?! Is there any way to stop the money coming out of my account? I really can't affort it... 

where is my refund?  it was supposed to be a 30 day free trial.  i cancelled within a week.

Dear Adobe Support Team, I have just noticed that I have been charged CHF 11.90 monthly for a subscription I did not purchase. It appears it might be related to Adobe Express, but after thoroughly checking my Adobe account, purchases, and billing history, there is no record of this subscription. This situation is highly concerning and resembles a scam, which is not something I would expect from a reputable company like Adobe. Please investigate this matter and cancel the subscription immediately. I would also appreciate confirmation that no further charges will occur. Thank you in advance for your prompt assistance. Best regards,Islam Salikhanov

Hi everyone,I'm getting my documents ready for an online NBI appointment, and while reviewing my scanned ID in Adobe Acrobat, I noticed that the text and photo don't look as clear as I'd like.I scanned the document using my phone, but after opening the PDF in Acrobat, it still appears a little blurry. Since I'll be uploading it for verification through OnlineNBIClearance.ph, I want to make sure the document is clear and easy to read.I've already looked through Adobe's guide on scanned PDFs and tried a few basic suggestions, but the quality hasn't improved much.Does Acrobat have any tools or features that can enhance an existing scanned PDF, or is it better to rescan the document? Also, what scan settings (DPI, file format, color mode, etc.) do you recommend for official documents so they're clear enough for verification?I'd really appreciate any advice. Thanks!

Bug Report: Photoshop 27.8.0 crashes on JPG open (AuthenticateLicense / ASProxy64.dll)SummaryAdobe Photoshop 27.8.0 (build 20260610.r.13, Windows) crashes reproducibly and exclusively when opening JPG files. Camera Raw (CR2) files open without issue. The crash occurs inside the licensing/Content Credentials verification path, not the image decoder itself, and persists across a full uninstall/reinstall.EnvironmentPhotoshop version: 27.8.0, build 20260610.r.13 OS: Windows 11 Home, build 26200 CPU: 11th Gen Intel Core i7-1165G7 @ 2.80GHz GPU: Intel Iris Xe Graphics, driver 30.0.101.1692 RAM: ~8 GB Region/locale: China Standard Time, en-GB user language, en-US OS languageSteps to reproduceLaunch Photoshop 27.8.0 Open any standard JPG file (camera-sourced or edited) Photoshop crashes immediately with an error report dialogNote: Opening a CR2 (Camera Raw) file does not trigger the crash — only JPG.Crash signature (consistent across 5+ separate crash reports)Exception: EXCEPTION_ILLEGAL_INSTR

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Over the past few days, I've been unable to submit assets through my browser on my computer. After filling in the metadata and clicking the green "Submit File" button, nothing happened. No pop-up, notification, or error message appeared. The button simply turned blue, indicating that the click had been registered, but no further action occurred. At first, I thought I might have reached the dreaded submission limit. However, instead of turning gray, as I've seen many people mention here in the community, the button turned blue. I then tried submitting from my phone and experienced the same issue. But, when I switched to the mobile version of the site on my phone, the submission went through successfully. That made me suspect it was actually a bug rather than an issue related to my submission limit. I then went back to my computer, cleared my browser cache, and signed out and back in, but the problem persisted, even after 2–3 days. The workaround I found was changing my region from Brazi

Mac Indesign 21.4.1 Undo/Redo does not work. Plus stability issues. Never had stability and lagging issues with Indesign until last couple updates. Very frustrating and complicates my workflow. Need to force quite often as well. Bad update. I am thinking about reinstalling earlier versions.

In Lightroom 15.4.1:Open Image with blue sky Generate a virtual copy Set copy to B&W in Basic panel. Sky retains a blue tint. Adjusting blue tones in B&W mix panel deepens or lightens tint but retains the blue colour. This also happens when using B&W preset such as InfraredNOTE: In further testing, I have only found this behaviour in two images which have been edited in Photoshop and saved at TIFF. 

I want to put realistic fireworks behind me in my dance video to look cool. 

Estoy editando un video, con 2 mujeres sentadas en un escritorio y un 1 hombre. Le solicito un travelling y me agrega otro hombre mas, asi 4 veces y los créditos bajan! Por favor como se soluciona?

So like this: i accidently paid 32.779 thousand from DANA to adobe cause is an accident subsrciption of 7 days trial and i forgot to non activate it and i dont use adobe anymore after the frist free trial

Hello all,Does anyone know how to verify digital signatures in pdf document on android mobile? I am opening the file in Acrobat reader mobile app.Is there any way to do it without using laptop?

I have two masks, but I can only work with one of them. The other mask is inactive. I want to change the color, but the color only changes on one mask. How can I make multiple masks work at the same time? It's kind of strange that the masks aren't dependent on each other—even if I split the video into two tracks, I can still only work with one of them; the other mask becomes inactive. Once again—I want to see two masks and work with them at the same time. But I can only work with one—the other one seems to be inactive. I've already tried unchecking the boxes.

When I have https://everylang.net/ running and I try to rename something within the program, Premiere freezes and stops working. Why does it react this way to third-party software? I just want the autocorrect to work. By the way, I don’t have this problem in Photoshop, but Premiere freezes and stops working. Is this a kernel issue?

Hi All,I've tried dozens of ways to add new eyes to a male ballet dancer's face with generative fill and no matter what I try a message pops up telling me I am violating the guidelines. I'm at my wits end. I'll list what I've tried below and upload some images.  Does anybody have a 'workaround' or solution I haven't already tried? I'd really appreciate any input! Thanks so much!          Things I've Attempted to Stop Generative Fill from blocking Results:Updating Photoshop BetaCleaning all temporary files and cookies from my drive and restaring both my laptop and PSBetaMaking my selection area smallerPutting a period in the prompt boxBlacking out/covering almost all the bare skin in the image before using Gen FillUsing several prompt wordings: 'The eyes of the man' 'The eyes of the model' 'The model's eyes and eyebrows' Etc.Using 3 different reference imagesUsing no reference imageUsing a reference image and no promptUsing a prompt and no referen

Since I got Premiere Pro v26.3, I started having problems after some minutes of editing, everytime I use the menu above, either to export, render or save. It stays blocked, says, “not responding” and sometimes starts a minute later. But, if I try to do the same while using shortcuts, seems to be ok. Besides that, when working with heavy timelines, with several effects, it starts to work slow and make some bugs. I didn´t have this issue with previous versions. My computer is very powerful, so I don´t get the problem. I even reinstalled Premiere, but didn´t solve the issue.Could you please tell me what to do? Thanks!   

some of these files date back several years.  How do I best manage them and how do I free up disc space?

Premiere is not reading the correct "creation date" metadata on certain video files (in this example, GoPro hero 9 & A7siii videos, even when it shows the correct date/time created in finder on a Mac). It's useful to sort by creation date so you can see all footage in chronological order (regardless of the camera used).How to reproduce: On a Mac computer, download the zip file with video files from Google Drive link. Double-click on the zip file to extract video files.Open the extracted folder. If you don’t see the date created, right-click on the menu and select “date created”. In Finder Click on date created to sort by date created. You will see that file name C6435.MP4 (A7siii)  was created on March 17th at 11:39 AM. IMG_8379 (iPhone video) was created on March 17th at 2:12 PM and GX012955 (GoPro Hero9)  was created on March 17th at 2:24 PM. 4. In Premiere, open and create a new project and Import the video files you downloaded from Drive into Premiere. In th

Dear Adobe Support,I am contacting you regarding recurring charges that have been deducted from my account without my knowledge or clear consent.I only intended to make a one-time purchase. I never knowingly agreed to a recurring monthly subscription or to automatic monthly charges. However, I have been charged 304 MAD every month on the following dates:23 April 2026 – 304 MAD23 May 2026 – 304 MAD23 June 2026 – 304 MAD23 July 2026 – 304 MADI did not realize these charges would continue automatically, and I do not use this service.I kindly request:A refund for these recurring charges.I would appreciate your prompt assistance and a fair resolution to this matter.Thank you,

詳細なツールヒントを非表示に設定しても非表示になりません。特に変形パネルで操作する際にターンテーブルのヒントが表示されて困ります。バグでしょうか？

I upgraded to PS 2026, but my custom actions did not migrate from PS 2025 even though I had selected to migrate presets and actions.The Actions still work in PS 2025, but the corresponding atn files do not show up in the Actions folder in Finder, which is probably why they did not migrate.I recreated one of these Actions manually in PS 2026, saved it, used it, but it also does not show as an atn file in the Actions folder.If I try to Save Action from PS 2025 into PS 2026, the the file shows as greyed out.So it looks as though my custom atn files exist as ghosts ?Can’t see this specific issue addressed in the Help community, but please advise.

Hola, tengo Lightroom pero soy nueva en esto, me gustaría poder restaurar una imagen familiar, era un afiche como de unos 60cm x 40cm y se ha desvanecido, es el recuerdo de mi bautizo y de mi hermana, tiene 39 años el afiche 

I recently updated to PE 2026 and when I save my PSD as a JPG the photo printing site says this type of JPEG is not compatible. I never had this issue in the past. 

Hi all,I have quite a few photos rejected for quality issues but I am having a hard time understanding what I can improve on. The main subjects are generally in focus and the image resolutions are reasonable as they are shot on fullframe. Sorry for the screenshot of the thumbnails but haven’t been able to find the ogs yet.