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I had canceled my subscription on my phone app and was still charged the money. I was given an automatic refund but it was takwn away. Id like a refund 

I want to turn off AI.

I used to do some amateur video editing with premiere and other video editing software when I was a kid (20yrs ago). I don't have the time like I used to and I have a lot of raw clips over the years of various events. I want to upload a bunch of clips, have AI review all the clips and put together a short video based on my input (quick highlights, theme, vibe, etc) Is Fi the tool for this? I tried other lower cost software but it seemed to just track random clips, randomly cut them and slap together with transitions and music/audio and not actually review or understand the raw content on what was a good shot/moment. I believe this is where AI has struggled in the past so wonder if adobe has this.

Since Dreamweaver 21.8 (on a Mac running 26.5.2) some on my old Project VII extensions have disappeared. Not all of them, but more than half. I had installed them using DMX Zone Extension Manager 1.3.0 (newest) years ago. The missing extensions still show as active in DMX. Now, with Dreamweaver 21.8, If I try to uninstall an extension (to then re-install it) I get an error saying that my menu.xml file is corrupt. There seems to be multiple files named that associated with Dreamweaver!Any thoughts?

How can I prevent the ‘Path/Simplify’ operation starting immediately, before I can access the Simplify options window? Every time I use ‘Path/Simpliify, I am unable to access the options window, because the Simpllify operation always starts immediately.

HI,I have PP and use MP4 files like most people do.I've now just discovered I can't add MP4 files to my cloud. So what's point of it then??Very disappointing! Can anyone explain the resoning behind this?Cheers,General cloud document storage: Only native formats like PSDC (Photoshop Cloud), AIC (Illustrator Cloud), XD, INDC, and certain PDF and InDesign files are supported. Direct uploads of MP4, MP3, AVI, GIF, JPG, PNG, DOC, PPT, XLS, and similar files are now largely blocked for upload as generic files.

I signed the free week plan but than the week ended and I forgot to cancel it and they discounted on my bank account, Can I be refunded? 

I have a new Mac and tried to install photoshop.  It stalled at 48%.  won’t move forward can’t uninstall it.

I received this email from a fake Adobe site that I need you to look into: 

Dear allThis photo is shared https://adobe.ly/4qauno1 but you cannot zoom 100% on it. The photo is 500Mpx (yes Five Zero Zero) it is not coming from Lightroom Classic with a synchronization and is not limited to 2650px. The 116Mo Jpeg of 500Mpx has been directly uploaded on https://lightroom.adobe.com/ with the full definition   The maximum Zoom level I get on the shared version is this    When the 100% zoom is that So my question is, why cannot you zoom 100% on a shared photo Kind regards

In one of the recent updates to Ai (Beta), I noticed that when I select an object it wants to hold onto the arrow automatically. It gets very frustrating. I tested the issue in the standard Ai and it didn't seem to click and hold onto items like beta. Is there a way to turn this "feature" off in the beta version or do I just need to just ditch the beta version to get away from it?

Hi,I just finished building a new pc, and I want to use my CS6 Production Premium on it.But, after installing CS6 Production premium, it tells me that the serial number X is already in ue by the maximum of 2 computers.You need to deactivate another computer within 30 days to use this product.I do not have access to those computers that are currently using my serial number, so I need help with remotely deactivating those computers using the serial number.And i was told that asking in here was the way to do it. :).

Tengo una colección en Lightroom Classic con muchas fotografías a las que, en su momento, apliqué los mismos ajustes.El problema es que no recuerdo qué preset utilicé originalmente. Al revisar el panel Historial de las fotografías, no aparece el nombre del preset, sino únicamente la acción “Pegar ajustes”, ya que aparentemente copié los ajustes desde otra fotografía y luego los pegué en las demás.¿Existe alguna forma de saber qué preset fue el origen de esos ajustes?Por ejemplo:¿Lightroom guarda en algún metadato o archivo el nombre del preset utilizado originalmente? ¿Es posible comparar los ajustes actuales de una fotografía con mis presets instalados para encontrar cuál coincide? ¿Hay alguna otra manera de rastrear el preset desde el catálogo o el archivo XMP?Tengo todos los presets que utilizaba en esa época; simplemente necesito identificar cuál de ellos corresponde a esos ajustes.Gracias.

Hello People,May I request your help and assistance?Current Situation: I currently use two devices for my post-processing (Lightroom Classic & Photoshop):- iMac 2019 (Intel-based) - [primary device]- Macbook Pro 2019 (Intel-based) - [secondary device]Problem Statement: I have stopped receiving newer OS versions on my iMac, and every security update is slowing down the iMac. Therefore, I have decided to shift my post-processing to the MacBook Pro.My question: How can I transfer my settings and presets from iMac to MacBook Pro? Settings primarily include:- Work environment settings- Image export presets- Image processing presetsCaveats: The last attempt at transferring presets with the help of ChatGPT resulted in a disaster, and I lost 30-odd of my presets.Many thanksWith kind regardsTanmay Joshi

My app is showing 400 error and then the screen turns white.I cannot access anything in the app.

So I'm not new to print, having worked on some glossy perfect bound magazines for a few years. I'm due to start a new role on a newspaper. As it is UK tabloid size, I thought I'd mock up some layouts based on sizes available, but clearly this was before seeing the product – my InDesign margin, trim, bleed seem way out. So far what I gather: newspapers don't have bleed, I assume this is correct. Editorial, and adverts are type area only unless going across two pages where you have to account for the extra 20mm centre gutter.Also, what is this? The front half of the newspaper overhangs the back? Should this be accounted for in InDesign, or is a quirk of printing newspapers? I'd appreciate any pointers or tips on setting up InDesign, or newspaper production in general. I'm sure all will be clear once I start, but just wanted to get ahead.

I don't want any of my data or property stored outside my control. This is a real problem for security and NDA compliance. 

画像のように、Adobe stockパネルからタイムラインパネルに直接ドラッグ＆ドロップできません。（画像のカーソル周辺の大きい丸は、画面録画中のために出るもので操作には影響していません） Adobe Stockパネル内で無料の画像を検索し、出てきた画像素材をタイムラインパネルに配置しようとドラッグするのですが、上記のようにエラーでドロップできません。 Adobe Stockパネル内のダウンロードボタンからダウンロード→ライブラリパネルやプロジェクトパネルに表示された素材は、タイムラインパネルに問題なくD＆Dできます。また、「挿入や上書きを行うソースのパッチ」もロックがかかっていないビデオトラックでオンにしましたが、変わりません。Premiere再起動やPC再起動も試しました。 Adobe Stockパネルから(ダウンロードすることなく)D&Dできると非常に助かるのですが、こちらのエラーの解決方法をご存知の方はいらっしゃいますでしょうか。 環境はMacBook Pro M3 proチップMacOS 14.4Premiere Pro V26.2.2です。 何卒よろしくお願いいたします。

I was putting together a small clip the other day to post on our social platforms and couldn't add any music from our personal library. Attached is a image showing what use to be in the menu bar for adding your music and it’s no longer there. This is what the updated version looks like without “Your music” option. Any help is much appreciated.  I feel like I’m just overlooking something.

How can I make this option work all the time so I don't have to restart the program for every file? The settings have already been reset.

Hi! I have a small printing business and I’m interested in trying Adobe’s 14-day free trial for Teams/Business before deciding whether to subscribe.However, I couldn’t select the 14-day business trial option on Adobe’s official website. It says you offer 14 days trial in your official website, but whenever I click it, only Individual and Student plan appears, not business one.Seems like this is a website or technical glitch on your end, specifically related to website interface issue that handles by your IT department. May I ask if the Adobe Teams 14-day trial has been discontinued?I would appreciate any information or guidance you can provide. Thank you! 

I want to forward an email from a scammer that someone is pretending to be from adobe support 

when I am adding social icons, there is one app I would like to be represented as well, it is the “foto” app, which is more essential to me than instagram. Could you please include this in your choices, or better yet, allow users to add icons of their own with appropriate links

For whatever reason, whenever I launch After Effects now, the app freezes when scanning folders and immediately crashes. No error message shows up.I tried basically everything.Starting in safe mode, disabling third party plug-ins (didn't have any to begin with), resetting preferences.Uninstalling, re-installing, manually deleting all files relating to After Effects and then installing it again.It always crashes at the splash screen when it's scanning folders. The folder it crashes at changed every time.I went into Windows settings and gave high-performance to After Effects but that didn't work either.It was literally working fine less than 4 days ago and I finished a project on it. Now it does this and I'm truly stumped on how to fix it.

I am getting charged by Adobe $43.29 every month when my adobe account does not have any active plans. I need these payments to stop as they are not for my account.