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Alguien que me ayude, todo el día he intentado realizar cambio de plan por la administración de productos, veo malas intenciones por tratarse de un cambio más económico y sale error del sistema, no responden por chat.¿Alguien me puede ayudar?

I click “Apply,” but it refuses to do its job. Premiere has a very unruly tool. I've already reset the settings! Please don't mention them anymore—just tell me how to fix this.    

I am trying to cut this image with the grid tool and divide it evenly. It is a png but I do not know how to vectorize something like this. Is there a tool in Ai or the suite that can cut this up? Thank you. 

Under my Adobe ID account billing statements, I see a list of invoices, but no receipts for subscription products.  When I buy a subscription product, I get an e-mail that says "thanks for your purchase" to confirm I paid, but I only get that e-mail once, not each month when my card is charged.  I can log on to see the list of invoices in billing history, but they only say how much I was billed.  The invoices do not show how much I paid for what I was billed, or when the card was charged, or what the last four digits of the card number were.  That's the difference between an invoice and a receipt.  Businesses need receipts to confirm that they paid for invoices, to prove business expenses for taxes.  It's business 101.If this does not belong in "Downloading, Installing, Setting Up" please let me know what category this should be in.

How do I obtain the PrefixNumber for an InDesign C++ SDK plug-in?

I have a current subscription to Acrobat and I'd been using it without any issues for years. Today, the app installed on my computer is not allowing me to edit a document and instead forcing me to upgrade to a Pro subscription with other apps. Editing a pdf is definitely included in my subscription, so why am I forced to upgrade? I can't select to opt out or anything either and it's hindering my work. Can someone tell me how I can stop this?

プレミアプロ26.3.2（Windows11）文字起こしからキャプションを作ったときのテキスト枠がテキストに対して大きすぎるエリアができてしまいます。また、そのキャプションをグラフィックにすると、大きい枠のままアンカーポイントが左上にできてしまいます。以前は、適度な大きさのテキスト枠で左下にアンカーポイントになっていたのですが、何かの拍子に大きなテキスト枠と左上のアンカーポイントになってしまいました。元に戻したいのですが、どうすればよいのでしょう？[Premiere フォーラムへ移動しました：モデレーター]

So I have been trying to fix this problem for so long and I cannot seem to figure it out. Whenever I go to select an object, keep in mind the object is very clear, it literally does nothing. It maybe buffers for a second or two but then nothing selects and the mask just goes away. Every single other ai feature in lightroom classic works for me, including subject and denoise. This is the only one that doesn't seem to work. I also just recently upgraded my GPU so it is completely updated and meets the requirements for adobe lightroom classic. I am also on the most recent version of lightroom, 15.1.1. If anyone has a solution to this please reply because this has been driving me nuts. Thank you!

Fireflyの生成AIのクレジット購入についての質問です。Creative Cloudグループ版を使用しているのですが、Fireflyのクレジット追加購入のボタンが押せません。特定のユーザーだけにクレジット追加したい場合はどのようにすればよいのでしょうか？

I’m trying to create a new portfolio and I'm uploading photos straight from my computer. When I go to update site, when I look at it the photos I uploaded have NOT BEEN PUBLISHED! Then when I go back to edit website the uploaded photos disappeared. I have tried multiple times in a row, closed out of browser, and restarted my computer. I have used the portfolio builder in the past for other websites and haven't had this issue. I really need this sorted ASAP

How can i download my projects (videos and images) from Adobe Portfolio page? I want to take a break from the signature but keep the archives in my computer. Thanks!

The Keyboard shortcuts ( 1, 2, 3, 4) for switching cameras in a multicam edit are not working. I tried switching back to the default shortcut keys, tried reinstalling premierepro, but nothing worked.What ultimately did work was simply creating a new sequence, and copying the content over to the new sequence.So has to be some sort of bug.

I have a new Apple M4Pro MacBook Laptop and I am trying to connect 2 external ASUS PA279CRV Monitors to use with Adobe Premiere 2026.   Using 1 external monitor and the laptop screen works perfectly.  The problem arises when I try to use 2 external monitors.  When I have the second monitor running, Premiere crashes when I try to open it up.  I am usually able to get the project up, but then it pinwheels and crashes.   Everything else with the 2nd monitor appears to be fine until I open Premiere.The first monitor is connected via the HDMI port on the laptop.  The 2nd monitor is connected thru a USB-C port via a USB-C->HDMI adapter.I’m not sure if this is a MAC setting or a Premiere setting, or if this is even possible at all. Thanks

Hola tengo abobe premier pro instalada en mi equipo pero no me reconoce la tarjeta gráfica RX 9060 XT dentro de premier e autoaislado las drive r y nada no me resulto me puedes ayudar

i would like to star a folder on my adobe for easier access.

I was seeing a large number being charged my my card from Apple and it was this app. I’m not sure how I’ve bought a full year subscription, but I would like to cancel and I want my money back. This app was required to sign documents for my job. I wasn’t aware I signed up. Please give my money back 

I filed an urgent DMCA copyright ticket (Case ID: 957291) with copyright-stock@adobe.com on Aug 1st regarding widespread theft of my portfolio by user #210037094. It has been over a week and the stolen assets are still live. I need an internal escalation to the IP compliance team today.Sean PavoneSean Pavone PhotoContributor ID: 201749477.

Hello Adobe Staff and Community Experts,My Adobe Stock Contributor account was deactivated 5 months ago. I submitted an appeal back then, but I have not received any status update yet.Recently, I contacted Adobe Support via Live Chat and got my case escalated to the team.My portfolio contains over 6,000 motion graphics/video files created in full compliance with Adobe's guidelines. Since I have been waiting for a long time, could an Adobe Staff member please check my account status or guide me on how to get an update from the Compliance Team?Any assistance would be greatly appreciated.Thank you

Je voudrais me désabonner on m'a prélevé 9€99

I am using Adobe Express and want to delete a project that has been saved. I cannot seem to find an easy way to do this, can anyone help? 

I can't get Lightroom Classic to launch. When I try to I get spinning wheel while the computer thinks about it for a second then nothing happens, but Lightroom Classic shows up as a Background Process in Task Manager. This only happens with Lightroom Classic, I also have Photoshop and Lightroom (not classic) and both of those work with no issue. I have tried un-installing + reinstalling including using Adobe Creative Cloud Cleaner but always with the same result (everything except Lightroom Classic works). Is anyone able to help or experienced something similar? Details below. Creative Cloud 5.3.1.470Lightroom Classic 10.0Windows 10 Pro Version 20H2 

when I try to use any other video generator BESIDES the awful Veo from google. Kling, Seedance, they all bug. It feels like a scam if I’m being honest. Why only the worst generator is working? Be for real...

Since the latest photoshop update (27.9.1) when I choose Quick Action>View More all the choices are hidden behind my panels. I literally have to move my panels over to be able to see what's behind. it. Is there a fix for this? 

Hello adobe team, we need some help here. I'm appreciate all the effort with this...I work in a private hospital in Costa Rica, and we have some corporate subscriptions, between them we have an employer that need to be part of our corporate tier, she needs use Adobe Acrobat but the worker makes the mistake that create a personal account with the corporate address, so now we need to resolve this in somehow. We add the user in the portal but when the user tries to sign in the Adobe product shows as a personal account and no corporate. There's something that we can do here with this? We also tried delete the personal account, but I don´t know how long takes this process but nothing changes, we also tried eliminated for the corporate tier and add her again, but the same error. We love all the help that you can provide us with this… [Admin - screenshot redacted - personal information removed]  

I open several raw files in Camera raw and click through them using the arrow buttons.I use the mouse to zoom in to 100% and back out.Now the arrow buttons don’t work anymore unless I make one extra mouse click into the film stripe area.One extra click sounds like a minor problem, but when you select hundrets of photos, it gets a lot…Version: 18.1.1