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I'm trying to open a .png file in Photoshop Elements 15 and I get the message: could not complete your request because the file-format module cannot parse the file. What does this mean and how do I fix it?

I took the portrait of Alvin and Chippy sitting on the sofa. I used AI tools to enhance the image. Chippy's blue eyes are real; they were not enhanced. Would this be considered an AI image or a photograph?  

I want to cancel my subscription to adobe how i can do it 

I typically manage my subscriptions through my Apple account’s subscription page. As the Adobe subscriptions did not appear there, I inadvertently overlooked them and therefore did not cancel in time. More broadly, I find the current pricing and subscription structure problematic. Encouraging annual subscriptions combined with early cancellation fees is not only uncommon, but also not sufficiently transparent at the point of subscription. This creates unnecessary friction and frustration rather than genuine customer retention. In my view, practices that rely on non-obvious terms to retain customers may work once, but they do not build long-term trust. In many jurisdictions in Europe, such structures would likely face stricter scrutiny under consumer protection rules. In Singapore, it appears that online subscription practices are less tightly regulated, which makes clarity and accessibility even more important. It is also concerning that it is difficult to locate a clear customer servi

Please see attached screenshot showing subheading working as it should and then, on the next instance, the indent changes. I cannot figure out why.

I have a problem with account setup when i try to add my phone number i get error An error occurred while performing this action. Please try again later.

Today, September 12, someone purchased 6 images and 2 videos within just a few seconds of each other. The “License Sold” type was listed as “Custom.” Most of the assets were related to biblical, ancient, and religious themes, with the exception of one asset featuring a modern architectural setting. I find this sales spike unusual because, during the two years I have been contributing, I have never had a day with this kind of sales activity from what appears to be the same buyer. I am assuming it may have been the same buyer because all of the sales had the same amounts: $0.79 for the images and $6.71 for the videos. My question is: what would be the most appropriate channel for me to contact Contributor Support to verify whether these sales are legitimate?

Having eliminated the old titler in Premiere, which had an automation in the management of scrolling text (Horizontal or vertical) in the new title section, I cannot find the automation to scroll a text horizontally but only vertically, unless don't use keyframes. Is there any automation in the new title generator or has it been eliminated entirely? 

I have just subscribed to Adobe Cloud and received this:“We are reaching out to notify you that our fraud prevention specialists detected fraudulent behavior concerning your Creative Cloud Pro subscription. As a result, your subscription has been cancelled and you will no longer be able to access the included Adobe apps and services.For more information, please contact our dedicated customer support line at 866-493-4991.”Why would that be? I can not call this number, its not even clear what country code should I use. Can I rase an urgent support request or ticket somewhere? 

How do I set all my PDFs to enable scrolling by default in Acrobat Pro? In Version 2024.005.20421 | 64-bit, I need to go through these steps for every PDF, which is extremely annoying as the keyboard shortcuts do not work in my version of Acrobat and so I need to go through 4 clicks for every new PDF:   Menu | View | Page DisplayClick Enable Scrolling Also, how do I toggle between the arrow and the hand tool / pan tool in Acrobat Pro? There used to be a simple select icon in Acrobat X Pro but it seems to have been removed in Acrobat 2024. Finally, how do I get messages emailed to myself? I tick the option to enable messages to be emailed to me but they never are. 

i purchased my subscription, but was mailed that they smelled fraud act. Wanna learn about the team that detect fraud activities. which acts are detected as fraud activities . 

I am unable to appreciate other people’s work on Behance. Every time the button is clicked it reverts back to the original state.

I can't print.  When ever i try to print something photoshop just crashes and disappears.

Hi, I don’t have the option to download the previous version (2023) through the Creative Cloud. How can I download it, or where can I find a direct link to install it instead of using the Creative Cloud app? Thanks

The guided activity for “Learn balance in Design” seems to be broken or down. I get an "Unable to Open Document" error when trying to open it. This is happening in multiple browsers, and with cache cleared. Has it been removed for some reason or is this temporary? Does anyone happen to still have it to share? Was hoping to use it in my courses this week.

Hello Everyone,   After speaking with an adobe agent requesting for a download link for adobe premiere pro 2020, they said they dont have that version (which seems odd to me) and that someone from the community here could supply me a direct download link. I accidentaly deleted my version and need it for a project im working on.   Thank you!

want to use the  pro version of adobe animator to test the camera effect in my assests , the problem is after i regester to my 7 datys trails. the pro mode do not work, how i can fix it ?

I need urgent assistance with an erroneous dues notification on my account.I spoke with a chat agent to cancel my high-tier Adobe Pro plan because I cannot afford to pay for that higher tier. The agent offered to cancel all outstanding dues on that plan and transition me to a cheaper one. He canceled the old plan on his end, but immediately went unresponsive before finishing the setup.Because no active plan showed up on my account and I needed to work, I purchased a new, cheaper plan that fits my budget, which I am happy to pay for. However, I am still receiving notifications about unpaid dues for the old, high-tier plan—which no longer appears on my account dashboard.Please help resolve this by: Waiving/canceling all remaining dues associated with the previous high-tier plan, as promised by the chat agent. Updating my account status so only my current active, lower-tier subscription remains. Thank you,

Abonelik sonlandırmak istiyorum, üyelik iptal sekmesi bulamıyorum, yardım sekmesinde de olmuyor. Tüm aboneliklerim sonlandırılsın

I’m a teacher and had an education teacher discount. I missed the renewal date to confirm I’m a teacher, the full price payment did not go through and the account is now suspended. I want to be able prove my teacher status in order to restart the account.

Hello, May I request for a refund of my automatic bill this September 12 amounting to 1,450.40 pesos. I have been wanting to cancel my subscription but it is connected to my visa card which automatically gets the payment and if I want to unlink my account, It will not let me because it needs to get money again. This is so frustrating, I have not used ADOBE for months now but I have paying for it for months now as well. The Auto-debit is so sketchy. That was solely my allowance for this week. Huhu please

quero o estorno e cancelamento dos planos.

I am using the new assistant in Premiere Pro Beta and my Weekly limit it full. When does this reset?

Hi everyone,I am currently having a critical issue with iOS packaging using Adobe AIR SDK 51.3.2.2 and would like to know if this is a known regression or if anyone has found a working solution.Environment: Adobe AIR SDK: 51.3.2.2 Adobe Animate Xcode 26 iOS 18 / iPadOS 18+ Pure AIR application (NO ANEs, NO distriqt extensions) Problem:If I package my app using a custom Assets.car, the app installs successfully on the iPad/iPhone, shows the splash/title screen for about one second, then immediately crashes with the message:“Packaging Error, please check your assets.car file”What I already tested: completely recreated Assets.car using Xcode all required icon sizes added correctly no transparency in PNGs valid 120x120 icon included Assets.car exists only once in the IPA file is located correctly in the app root CFBundleIconName set to AppIcon tested renderMode="gpu" and renderMode="direct" no ANEs used re-signing IPA manually tested on real devices My AIR XML c

When ever I open Photoshop 2024 (very latest version) it crashes giving me Error code: 14002.Can't find it mentioned anywhere, anyone have any ideas? I've re installed it, but no go.