Solved

hello! I am so sorry for my mistake, i forgot to cancel my subscription due to hard time in university. i read there is free refund i you cancel within 14 days, but how can i request the refund? Please, i am a student with low budget, please understand. i read the article you answered on other questions but still dont understand where should i send the request! please help 

The field order does not appear to be set correctly in SDK_Exporter_Params.cpp: // Field order exNewParamInfo fieldOrderParam; exParamValues fieldOrderValues; safeStrCpy(fieldOrderParam.identifier, 256, ADBEVideoFieldType); fieldOrderParam.paramType = exParamType_int; fieldOrderParam.flags = exParamFlag_none; frameRateValues.value.intValue = seqFieldOrder.mInt32; fieldOrderValues.disabled = kPrFalse; fieldOrderValues.hidden = kPrFalse; fieldOrderParam.paramValues = fieldOrderValues; exportParamSuite->AddParam( exporterPluginID, mgroupIndex, ADBEBasicVideoGroup, &fieldOrderParam);The line:frameRateValues.value.intValue = seqFieldOrder.mInt32;should be (I think):fieldOrderValues.value.intValue = prFieldsNone; 

Hi there. When you generate a video clip, once the clip is created it would be great to be able to move to the point in the clip you want to use as a reference for the next generation. Where it says “Modify” in the top left of the clip it would be great to have the option “Save fame as image” or “Use frame as reference image” etc. Then you could create the next clip from that frame, preserving the format… Regards.. Elliott

In Nov I used a 2 mo. promo for adobe creative cloud pro.  When it ended I separately went and signed up for a student plan.  I have been paying monthly for that plan since January and was charged for my CC Pro plan on Feb 28th.  Today (March 2)  I log in via web browser to download browse the fonts and I got prompted to update my payment information. After doing so,  I now appear to have 2 active CC pro memberships.  When I go to cancel the full price membership it says it will charge me $271 to cancel what is a redundant membership that I didn't mean to sign up for.  I can't seem to find any way to get help for this.  Anyone else have experience solving this? tl;dr:Promo CC Pro got activated and paid for via “update payment” prompt after a separate student account had been started and paid for.  Need to cancel redundant account without fee. 

Hallo liebe Community,in der aktuellen Version des Adobe Acrobat Reader DC lässt sich eine potenzielle Sicherheitslücke identifizieren.Im Plugins-Order der Acrobat Reader Version 25.001.21184 befinden sich die beiden Dateien “libssl-3-x64.dll” und “libcrypto-3-x64.dll”.Beide Dateien arbeiten mit dem OpenSSL Toolkit in der Version 3.4.3, welche nach Bekanntwerden der Sicherheitslücke CVE-2025-15467 als angreifbar gilt.Ist bereits bekannt, ob und wann Adobe diese Dateien entsprechend auf eine neuere Version wie zum Beispiel 3.4.4 patchen wird?In den SIcherheitsbulletins konnte ich hierzu bisher keine Informationen finden.Auch würde mich interessieren, ob andere Adobe-Produkte ebenfalls betroffen oder schon gepatcht sind.Vielen Dank und viele GrüßeCastroT

Minulla on henkilökohtainen Creative Cloud Pro tili ja haluaisin asentaa työläppärilleni Indesignin ja Photoshopin. Työnantajalle tämä sopii, mutta rikkooko tämä Adoben käyttösopimuksia?

I am using Adobe Acrobat Sign for our daily cash-out procedure and have created two separate one-page templates to replicate proof sheets from two different financial systems. Each template includes a File Attachment field placed at the bottom of the document so supporting files can be uploaded for that specific proof sheet.On days when activity occurs in only one system, I send a single template without issue. On days when both systems are used, I created a workflow to compile both templates into one agreement so the approver can review and approve everything at once.The issue I am encountering is that all uploaded file attachments are appearing to the very end of the combined agreement, regardless of which template the File Attachment field belongs to. This makes it difficult to determine which attachment corresponds to which proof sheet.My expectation was that each attachment would appear immediately after the document it was uploaded for, since the File Attachment fields are placed

The latest InDesign can no longer export to Tagged Text. Has somebody written a script to replicate the function? I need it sorely! 

This is a weird message from Photoshop, could not open an image !!?Could not complete your request because a SOFn, DQT or DHT JPEG marker is missing before a JPEG SOS marker.what is that mean at first place !!! ... Im using MacBook and its up to date, photoshop version is 19, and it was working perfectly, I use it everyday to edit photos and so on.Now I have one way to avoid this message by take a screenshot of the image and open it, but this is not a solution at all !I don't know why this message is thrown by Photoshop.is there anyone have a solution of this error !!!!!!THANKS

generate 5-10 second AI video clips from already make images or generated 

I want to fill in a PDF using Fill & Sign and the textbox tool. It’s not a PDF that has preset fillable fields. I have the free version and in the past I was able to use these features but in this case I can’t even pop my signature on a document. What changed or what am I doing wrong? I am signed in too, and using it on a Macbook via installed application. Thank you in advance.

Hello Adobe Community,  Just reinstalled Adobe Reader (build 25.1.21111.0) on my MacBook Air (Tahoe 26.2). Unfortunately, when trying to enter files to sign a document, the document is greyed right after hitting “+” button. I cannot select any file and I’m bound to quit Adobe (by forcing the system).  Tried to reinstall but I always in the same place a for the record, I used to run the same version in the past and it worked fine!  Happy to hear your thoughts !  D

Premiere Pro Beta has support for Open Timeline IO interchage format (OTIO). Our current implementation includes the basic information for interchange with other products that support the OTIO standard:   names cutlist with clips at correct place in sequence source in/out durations starting timecode and timecode formats fps multiple tracks track names linear speed sequence markers (start time, duration, name, color)   Premiere Pro's OTIO support includes Premiere round-tripping information as well:   clip markers (start time, duration, comments, name, color). Seqence frame size Sequence sample rate   When importing OTIO files created outside of Premiere Pro, some sequence settings may not transfer automatically and will require manual adjustment.   To export a sequence to OTIO, go to File menu/Export/OpenTimelineIO. To import an OTIO sequence, go to File menu/Import or use the Media Browser.     Please give OTIO Import and Export a try and l

Постоянно возникает это сооббщение при попытке открыть любой файл Адоб Ридер. Никакие файлы Адоб не открываются.

I have searched here and found a few ideas from a while ago on how to get this working. But, so far none have worked. Does anyone have a working solution on how to get the Canon Professional Print & Layout Plug-In software installed and working with PS 27 please.  many thanksneil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' 

Running PS 27.3.1 on Win11I get error messages in the camera raw filter, in Photoshop when I try to run the AI based selection/masks on a portraitSee this for the person recognition:Then a different error message but still an error for the “select subject”And same again in the “remove” sectionOther GenAI features work as intended in Photoshop proper, it’s just in ACR. Thanks!

HiI have a laptop and a screen attached to it. I always use the screen for photoshop as its much larger. I open my NEF raw files directly into Camera Raw. I don't think I made it do that, as its always done itMy problem is when a file is opened, it open Camera Raw on the laptop screen. There does not seem to be a method of moving it to the monitor. Its most annoying as the monitor is calibrated and the laptop screen isn't, so the images show colour differentlyI would be glad to hear any suggestion that might solve thisThanks

To: Adobe Billing/Customer Support Dear Adobe Support Team, I am writing to request the immediate cancellation and a full refund for an Adobe cloud subscription associated with the email address:[P.I removed by Moderator] This subscription was activated by automaticed on 18/02/2026. I don’t know this will automated debit by my card. This money covers my basic monthly expenses, and this unexpected expense will out a heavy financial burden on me. Account Details:Account Name: [P.I removed by moderator] Subscription Start Date: 18/02/2026 Request: Immediate full refund to the original payment method.Cancelled email:cancelled email : [P.I Removed by Moderator] cancelled number : AB06986100075CSG

Eu instalei o aplicativo Adobe, mais n sabia e nem fui avisado que eles iria descontar um valor de uma assinatura no débito automático, e eu cancelei a assinatura mais até agora não fui reembolsado do valor descontado, e tenho que receber esse valor de volta porque era pra algo importante!!

「PDF互換ファイルを作成」にチェックを入れて、Aiデータを保存すると、プレビュー画像において全てのリンク画像が透明になって表示されます。このファイルをIllustratorで開き直すとちゃんと画像が不表示されています。しかし、Acrobatで開いたり、Indesignに貼り付けるとリンク画像の表示が透明になります。Illustrator ver 30.2.1、Mac OS 15.7.3にて起こっています。ちなみに、Illustrator ver 30.1に戻すとこの現象は確認できませんでした。 

Couldnt edit the image

How do I solve this?? "After Effects error: The file path to this PDF document exceeds 260 characters and cannot be used. Move the file to a location with a shorter path." I am unable to do this move as these are source files from client...

Premier25.50 使用しています mac 使用26.3（25D125）  先方から送られてきたファイルが開けませんでした おそらくバージョン違いです。開くには自分のPremierをアップデートする必要がありますか？まだ作業途中なので消えるか心配で・・・

I have not been able to download from my Adobe Stock account for the past few days. My account is downloading every day and suddenly it has been closed. What can I do now?

今回もクリエイティブカレッジの受講生からのご質問です。転載者は、Windows環境で v26 で検証してから質問しております。カレッジの講義動画は、v25 の初期のバージョンで収録されています。 講義の動画およびテキストでは、読み込んだクリップに「文字起こし開始」から文字起こしを行なうと、次の図のようになると説明されています。講義動画で説明される文字起こしの結果表示しかしながら、同じ手順で文字起こしを行なうと、次のようになりました。実際に文字起こしを行なってみた結果表示話者は1名だけなので、文字起こしの内容自体には問題なく、もちろん編集も可能です。受講者からの質問内容は、複数行に分かれた結果と、ひとまとまりになってしまう結果で、何か違いがあるのか？どこかの設定を変えることで、両者の表示を切り替えることができるのか？ということなのですが、以上についてご教示をお願いいたします。 他にも必要な情報等あれば、お手数でもご指摘をお願いいたします。