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Hi, I need help with my Adobe Stock subscription. I accidentally subscribed to an Annual plan paid monthly and did not intend to enter into an annual commitment. My account is currently showing a billing issue, and when I try to cancel, Adobe shows an early cancellation fee of ₹15,361.83.I cannot afford this cancellation fee. I would like to request a one-time goodwill exception to waive the early cancellation fee and cancel the subscription. Could you please review my account and help me with this? I would really appreciate it.Thank you,Umang 

I can´t import any files whatsoever into Lightroom. They just dont appear as if the folder was empty but the files are there. Please help!  

This pop up window appears everytime I open Acrobat Reader and no matter what options I have tried turning off after numerous Google searchs, it still persists.Please tell me how to stop this happening as it’s incredibly annoying!Thanks

My normal work practice of taking all my photos as CR3, doing all the Develop work, then exporting as JPG and reimporting the JPG back into Lightroom has suddenly stopped working.I have just moved my catalogue to my G: Drive from being split between my D: and G: Drive and been through the problems that caused with the Capitalisation of different folder names. Got this resolved yesterday so I am back focusing on my normal processing.After earlier issues that I raised a question over about a month ago I modified my Export Script to output the JPG into the same folder as the CR3, whereas I had always exported to a different folder and dragged the JPG back to where it should have been.Suddenly now with my first export CR3 to to JPG since fixing the capitalisation things have gone awry.The export works and the JPG is created in the folder I expect. I have tried both my old and new export scripts, placing the JPG in an output folder and leaving the JPG where the CR3 is.Now when I go to impor

Can you find this effect?

Hello Dear Adobe Community and Staff,I am writing this with a heavy heart, seeking urgent help and guidance regarding my blocked Adobe Stock contributor account. Recently, my account was deactivated due to a "Terms Violation" notice. This came as a huge shock to me because I have always worked with absolute honesty and care. Every single design in my portfolio is a result of my own creativity and hard work. I have never copied anyone’s work, nor did I intend to violate any guidelines. I am highly careful with my submissions, always aiming to deliver the best quality to Adobe Stock. Since I do not know the exact reason behind this automatic block, I am feeling completely lost.To be honest, this contributor account is not just a hobby for me—my entire family depends on the earnings from this account. It is our main source of livelihood, which is why I would never intentionally do anything to risk it. This is the very first time anything like this has happened to my account. If I have mad

I want old version of Priemer pro for a project, I have checked in other version option it is not availbale. Please provide link to install old version. 

Photoshop version 27.8.0.I create test image ( 600 x 400 px 300 dpi CMYK 8 bit, no color management, 30 bit display unchecked). Fill it with (C100M0Y0K0). Entire surface is colored ok, each pixel is C100M0Y0K0, checked with magicwand and info panel and with conversion to gif, where i acutally noticed following:When converting mode to RGB or GRAY, result produce pixels in two colors in a kind of diether/noise way. No any other function was used inbetween.Converted RGB values for (C100M0Y0K0) are:1. R0G173B239 - for which i think is proper conversion2. R0G174B240 - this one i think shouldn’t be there and is probably generated by some function.That two color pattern is not like “chess plate, there is no kind of symetry”, it is more like some qr code or as it  has been produced by noise function.In short, two pixel of same value converted to another color system, shouldn’t convert same pixel value to two different ones.Regards, Uroš Železnik

I am getting an error when I try to delete a page in a document:  There was a problem reading this document (15).  Is there a way to actually delete the document without having to re-do the whole thing all over again?

I have a multi track audio file named (Shoot-1) containing 3 mono tracks labeled on shooting ex:Track 1 : JohnTrack 2: KathyTrack 3: Brian but on the timeline the 3 tracks are displayed as (Shoot-1__Track 1)(Shoot-1_Track 2)(Shoot-1__Track 3)how to display in the timeline the tracks names (John,kathy,Brian) instead of Shoot-1

I can't use generative AI with my Photoshop v26.11 today. Every time when I try to generate or remove something, it keeps saying 'We've encountered an issue and can't complete your request at this time. Please try again later'. My collegue's Photoshop has had the same problem. Anyone knows what has caused such issue? It's not the first time but usually it would be back to narmal in less than an hour. But not this time, it hasn't worked for more than six hours already. Pretty frustrating...

As a photographer who often captures events using multiple cameras, I frequently encounter the need to keep images in a sequence that reflects the chronological order of the event. While the info tab in Lightroom (Cloud-based) displays the capture time of images, the ability to sort images based on capture time is currently missing in this version. Request:Adding a feature to sort images by capture time in Adobe Lightroom (Cloud-based) would be immensely beneficial for users like me who require a seamless and organized method of keeping images in the correct sequence of events as they happened in time. This feature, already present in Lightroom Classic, would enhance the workflow efficiency and help maintain the continuity and narrative flow of the images. By incorporating the option to sort images by capture time in the cloud-based version of Lightroom, photographers would have the flexibility and convenience to manage and edit their collections more effectively, especially when worki

How do I make the "Start your free trial of Acrobat" popup stop appearing? It delays things every time I open Acrobat and I will never use it. I'm not going to start my free trial, because I can't do even that without giving credit card info. I just want the popup to never appear again.

お世話になります。 Adobeのお問い合わせフォームの対応時間外になっていたので、こちらに投稿させていただきます。もし、解る方がいらっしゃればお答えいただけるとありがたいです。 私はフォトプランを銀行振り込みで契約しており、今回初めての更新で、更新予定日は2020/2/12となっています。先日、1/20に振り込みを完了させていただきました。ネット上にて振り込みが完了後は更新予定日に更新完了の通知が来るという情報を見かけたので、本日、2/12に通知が来るのを待っていたのですが、18:53現在も一向に通知メールが来ません。このまま待ち続けた方が良いのでしょうか？それとも問い合わせに確認した方が良いのでしょうか？ もし、adobeの方がこちらの投稿を見ていらっしゃるのであれば、チャット以外の方法で問い合わせを行える方法を提供していただけるとありがたいです。振り込みの控えと通知メールのスクリーンショットをお送りしたいです。（平日の昼間は仕事があるので、問い合わせするのが難しいです） 以上、よろしくお願い致します。

Hallo, ich würde gerne meine Kreditkarteninformationen aus dem Konto löschen und diese nicht dauerhaft einspeichern, sondern lieber jedes Mal bei einem Kauf eingeben.Wie ist dies möglich?Vielen Dank und viele Grüße

PLEASE, PRETTY PLEASE… FIX this error!I get this error a lot with the Liquify and Camera Raw Filters.  I also upgraded to your latest PS version and it’s slow and filters don’t work correctly and it generally [cursing removed], thus I downgraded to PS 27.6!I pay $70 a month for the “privilege” of using Adobe products and this particular error has been prevalent for the last year.  Please FIX THIS ERROR before creating [cursing removed] !Nolan Win 10 box, 64GB ram, 40-50 TB Drives with serious thoughts of moving to Linux.Professional Photographer full time since 1984. Photoshop user since V3☹️

Why is Adobe Sign adding signature fields automatically? I have to go in and delete each one manually. Like below, except the document is 8 pages of this: 

PRIOR TO A FEW DAYS AGO (APPROX) I WAS ABLE TO USE THE HIGHLIGHTER WITHOUT ANY PROBLEMS. AFTER THE RECENT UPDATE (2026.002.21901) THE HIGHLIGHTER NO LONGER WORKS. I’VE VERIFIED THE OPACITY IS SET TO 0% AND THE COLOR SELECTED IS NOT WHITE.THE HIGHLIGHTER ACTS THE SAME AS BEFORE; IT JUST NO LONGER HIGHLIGHTS (SEE ATTACHED).I USE THIS TOOL EVERYDAY - ALL DAY AND THIS IS REALLY AN ISSUE.ISSUES WITH THE LINE TOOLS MENTIONED IN MULTIPLE POSTS ALSO STARTED AROUND THE SAME TIME. I’VE BEEN ABLE TO WORKAROUND THIS BY DISABLING PROTECTED MODE.ANYONE HAVING THE SAME TROUBLE WITH THE HIGHLIGHTER?  ANY WAY TO FIX THIS? PLEASE EXCUSE THE CAPS, IT’S JUST EASIER ON MY COMPUTER.THANKS FOR ANY HELP POSSIBLE.

This shows up when opening Word on my According to another discussion here i have to delete the PDFMaker/Library/Application Support/Adobe/ MACPDFM/MacPDFM.framework/Versions/A/MacPDFM. 1. Go one folder level up and click on the PowerPoint folder (Group Containers > UBF8346G9.Office > User Content > Startup >PowerPoint)2. Drag the file SaveAsAdobePDF.ppam to the Trash the problem is the SaveAsAdobePDF.ppam doesnt show up

Bonjour,Je souhaite obtenir un compte Acrobat Sign Developer Edition afin de développer et tester une intégration utilisant l’API REST Acrobat Sign.J’ai rempli avec succès le formulaire officiel d’inscription à Developer Edition. La page de confirmation indique que je dois recevoir, sous environ 30 minutes, un e-mail contenant un lien vers mon nouveau compte développeur.Cependant, je ne reçois jamais cet e-mail d’activation, y compris après vérification des courriers indésirables et des spams.J’ai effectué plusieurs tentatives, notamment avec une autre adresse e-mail et un autre Adobe ID. Le résultat est toujours le même : le formulaire est accepté et la page de confirmation s’affiche, mais aucun e-mail d’activation Developer Edition n’est reçu.Un représentant Adobe pourrait-il vérifier si mon compte Developer Edition est correctement créé et m’indiquer comment procéder à son activation ?Mon objectif est de créer une API Application et d’utiliser OAuth avec l’API REST Acrobat Sign pour

Après avoir fait la mise à jour illustrator 30.7 vers la version 30.8, illustrator se fige lors d’une importation d’image jpg. Pas de message d’erreur, impossible de quitter sauf avec le gestionnaire des taches de windows. Donc je suis revnu à la version 30.7 pour finir mon travail avec importation d’image.Processeur    13th Gen Intel(R) Core(TM) i7-13700KF (3.40 GHz)Mémoire RAM installée    32,0 Go (31,8 Go utilisable)Système d’exploitation 64 bits, processeur x64Édition    Windows 11 ProfessionnelVersion    25H2

Hi, I have an active Adobe Lightroom 1TB subscription purchased directly through Adobe. My Lightroom Android app is signed into the same Adobe ID, but Premium features such as Masking are still locked. I tried “Restore your purchase,” but it has been stuck on “Restoring purchases. This may take a while” for over an hour. Please help me sync/activate my subscription on Lightroom mobile.

​製作環境は、Mac os Sonoma 14.7.8Illustrator 2024（28.7.10）です。 Macを起動した後にillustratorを起動してからしばらくの間、「ズームツールのショートカット」と「アニメーションズーム」が機能しません。  以下の質問が近いのですが若干異なる箇所がございますので、新たにトピックを立てさせていただきました。 普段は「command + スペース」を押すと「選択ツール」が「ズームツール」に切り替わり、ズームツールで画面をクリックしながらドラッグすることでアニメーションズームを使用しております。 前述の、Mac起動直後のillustrator起動後、しばらくの間のみ、以下の不具合が最近起こるようになりました。 ・「command + スペース」を押しても「ズームツール」に切り替わらない（ツールバーの「ズームツール」をクリックして選ぶことはできる） ・ツールバーから「ズームツール」に切り替えた状態で、画面をクリックしながらドラッグしても、アニメーションズームにならない。（ワンクリックごとの拡大のみ動作する） どちらの問題も、しばらく時間が経つとと勝手に解消されます（おそらく10分以内）。原因が分かる方がいらっしゃったら、ご教示いただけないでしょうか。解消されるまでは不便な状態で作業をしなければならず、困っております。  原因究明のため、以下の項目は試しております。 ・環境設定＞パフォーマンス＞GPUパフォーマンス＞アニメーションズーム　のチェックを外して再起動→変化なし ・表示メニュー＞GPUで表示　と　CPUで表示　を切り替えて再起動→変化なし ・Macの起動直後以外に（1時間以上の作業をしてから）、illustratorのみを再起動→不具合は起こらない（”Macの起動直後”というのがポイント？）  何とぞよろしくお願い申し上げます。[タイトルを編集しました：モデレーター]

Hey, When I try to link a spreadsheet with an inDesign document using the Data merge -> Select Data Source function and selecting a CSV file exported from an excel spreadsheet, I get the following error message: "The data source file you selected either has no records or is not a supported file format. Please fix the file, select a file that contains records, or select a supported file format."I have looked at the other troubleshooting threads, and none of them solved the issue.