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Hoy me levante con una mala noticia, resulta que yo cancele mi suscripción de Adobe en Marzo, y desde ahí no pagaba nada. deje de usar photoshop y todo. pero hoy de la nada, 4 meses después me encuentro con que volvieron a facturarme la suscripción y la tengo activa de alguna manera que desconozco. acabo de cancelarla, hoy es el día que me facturaron así que estoy dentro del periodo de 14 días, pero no se como solicitar el reembolso. Es peligroso que se me haya activado sola de nuevo la suscripción, llevo desde marzo con el servicio cancelado como ya dije. 

I cannot access my enterprise admin console for my express plan. Please fix

I'm using Acrobat Pro 2022.003.20281 on a Mac OS 12.5. In past versions I could dock the Quick Actions Toolbar to the top of the window, but in this version of Acrobat, it hovers in the upper left, sometimes covering art that I need to see when zooming in. Is there a way to dock it so it isn't hovering, or at least temporarily hide it? The attached image shows how it is "floating" above the window. I need it to not float so it doesn't cover my PDF workspace. Thanks!  

Hello community, I would like to change my Photography plan to yearly prepaid payment because the montly plan costs will be increased by more than 50%. When I click on the accept button I always get the error message "Sorry, we could not change your plan. Please retry.". What should I do to solve this problem? Best RegardsFlorian

Created a PDF form with editable text fields and image fields for client to upload photos. This form works fine on my own computer but when sent to the client they cannot upload photos.They are using a computer and Adobe Acrobat/Reader to complete the form. The text fields all work fine but they cannot click inside the image box to upload a photo.Here is the editable PDF form attached. The image upload pages are page 5 and page 6.

Hallo!Ich muss eine beschreibbare PDF erstellen, in der nicht nur verschiedene Textblöcke, sondern auch verschiedene Bilder ausgetauscht werden können.Im PDF Acrobat habe ich bereits versucht, Bilder rein zuladen - diese lassen sich aber z.B nicht gut skalieren wenn Sie nicht der Breite der Bildbox entsprechen und rutschen somit aus dem Layout.Gibt es die Möglichkeit, bei Indesign oder im PDF Acrobat Dokumente so aufzubauen, dass jemand die Bilder austauschen kann bzw. in die Vorlage reinladen kann? Hier geht es auch um Ebenen, Bilder liegen unter Text etc. - Das konnte ich bisher nicht finden. Danke!

Window - Adjustments panel is not opening in my custom workspace. When I switch to default Photography workspace, it does open, but there are not some option available, for example I'm not able to select default Clip to Layer option. Adobe Photoshop Version: 27.8.0 20260610.r.13 4081857  arm64 (final, Release)Operating System: Mac OS 26.5.1

I saw the “animate a character with your voice” (very cool!) but is there a way I can add my own character? This would be a great feature!

Moin zusammen,ich habe auf meinem neuen MacBook Pro (32GB, M5) ein InDesign Problem, das ich vorher so nie hatte.Folgende Situation:Bisher habe ich immer ohne Probleme mit der Anzeigeleistung "Anzeige mit hoher Qualtät" gearbeitet. Nun erhalte ich die verschiedensten Meldungen, die ich vorher noch nie auf irgendeinem Gerät hatte Ich habe es deinstalliert und nochmal probiert, das schließen musste ich mehrfach erzwingen weil nichts anklickbar ist (siehe Bild 1)Das komischte ist, wenn ich die Anzeigeleistung "Normale Anzeige" wähle, tauchen die Bilder wieder auf - zwar pixelig aber sie sind immerhin dargestellt.Sobald ich mir eine Grafik aus Illustrator rüberkopiere, hängt er sich jedes Mal kurz auf und scheint Probleme zu haben. Bei normalen JPGs oder PNGs ebenfalls, allerdings nicht immer bei allen im generellen, manche zeigt er an, manche nicht (siehe Bild 2)Ich habe selbst schon etwas in den Voreinstellungen rum probiert, hat sich bisher aber nichts getan. Kennt jemand das Problem?Da

I'm trying to import a .psd file into after effects and it just loads indefinitely. I've done this many times before, but suddenly it isn't working. Also, the color space is NOT the problem. My file is already in RGB. Does anyone know what the problem my be. If the file is corrupted, how can I determine this?

I need to create a court disclosure document for a case - a Disclosure is meant to be every piece of communication and documents sent back and forth within a legal case. I have tried to combine all of my documents to make 1 PDF for the Disclosure. However, a few of the documents said they were Secure Documents and Password protected. They aren't password protected to view the documents in the sense that you cannot view them. You can open them, you just can't edit them. These documents will not merge into the overall Combined document to create 1 PDF disclosure which is very frustrating. Does Adobe Acrobat have a function that will allow me to add these secure documents into my Combined PDF disclosure? It's legally necessary and I cannot work around it. If Adobe doesn't have this, it would be really helpful if they would create functionality to allow a person to add any document to the disclosure whilst still maintaining their security.... I don't need to edit them. I just need to add t

Hello everyone,With the latest updates, the 3D objects in some mockup files aren’t working in the current versions. I was able to resolve this issue by using version 21. However, that option has been removed from CC. Does anyone know how I can get these mockup files to work?Thank you

Subject says it all. I use symbols OFTEN for tech pack creation.  When moving these symbols, all the elements break apart.  I have been using a 1+ year old version of Illustator that seems to be OK, but that version is no longer available to download in the CC options.  Please focus less on Ai, and fix these core bugs in your expensive software. 

Hi everyone,I am experiencing a critical bug with the Symbol feature in Illustrator and wanted to report it.My Workflow: I am designing packaging cards that share the exact same layout but have slightly different content. To do this efficiently, I use Symbols that contain multiple objects.The Issue: After placing a Symbol on the artboard, when I move it using the Selection Tool (the black arrow), the positional relationship of the multiple objects inside that Symbol completely breaks. The objects shift to unintended positions, destroying the layout. Additionally, this layout corruption cannot be undone using the Undo command (Cmd+Z / Ctrl+Z).Temporary Workarounds I Found:Replacing the Symbol: Select a different symbol temporarily, and then switch back to the original symbol. This restores the correct layout.Avoiding Symbols entirely: Stop using the Symbol feature and expand everything, which defeats the purpose of my workflow.Finding and correcting these broken layouts manually by eye

Ich habe meine Datei in Adobe gelöscht, und leider wurde sie auch aus dem Speicher meines Handys gelöscht.Kann ich sie jetzt wiederherstellen?

I have been happily using Acrobat DC Pro for at least a decade and have always been amazed at its efficiency and effectiveness. Until this week. All I wanted to do was combine two appropriate documents to create one new one. I haven done that before many times. It would not do it and told me I had a new version of DC on my computer that apparently is DC (Continuous) which I have to use. First problem then was I had never heard of this version and certainly didn't install it. I went hunting in my apps and found I had 64 bit version installed in my computer (1.14GB) in the list of installed apps.  It was dated May this year. Okay, so perhaps it came in as an update to DC (2015). The issue now is I can't find any way to start Continuous to discover how to do a job that I could - until this week - do easily with my good old DC version 1118-1008-8043-9167-4006-4905. Please help me start this Continuous version, or tell me if I can get rid of the upgrade so my earlier version works as usual.

My Lightroom is not starting after latest update.  When I click, it shows the starting then nothing open.  I couldn't find any crash logs.  All I got some sigkill event.    026-07-26 22:09:08.423917 (gui/501/application.com.adobe.lightroomCC.192596935.192598196 [1653]) <Notice>: Successfully spawned Adobe Lightroom[1653] because launch job demand2026-07-26 22:09:08.462909 (pid/1653 [Adobe Lightroom]) <Notice>: uncorking exec source upfront2026-07-26 22:09:08.462922 (pid/1653 [Adobe Lightroom]) <Notice>: created2026-07-26 22:09:08.561368 (gui/501/application.com.adobe.AdobeCRDaemon.192597862.192609603 [1541]) <Notice>: exited due to SIGKILL | sent by Adobe Lightroom[1653], ran for 148473ms2026-07-26 22:09:08.561386 (gui/501/application.com.adobe.AdobeCRDaemon.192597862.192609603 [1541]) <Notice>: service state: exited2026-07-26 22:09:08.561393 (gui/501/application.com.adobe.AdobeCRDaemon.192597862.192609603 [1541]) <Notice>: internal event: EXITED, co

i accidentally forgot to cancel my free trial, and I was charged 49.99 USD by Adobe Lightroom. I did not intend to continue the subscription, and I realized the charge only after it was processed. I have already canceled the plan would like to kindly request a refund for this charge. If possible, please process a refund for the $49.99 payment.Thank you for your time, and | look forward to your response.

Is it possible to delete a button's roll over state once it's created? I can hide it, but I want it gone or deactivated. Any way to do this?

I purchased a free trial of Firefly Pro Plus. It claims to offer unlimited video creation credits via Web 3.0, but it's still charging me. Why? 

Hice el pago unos días después de la fecha límite desde el botón “intentar de nuevo”, el débito se reflejó en mi tarjeta y al momento en la ventana cc de adobe pero me sigue saliendo la advertencia de “problemas con el pago”. 

Hello,My free trial ended on July 11, 2026, and I was charged USD $359.88. I cancelled the subscription immediately on the same day and have not used the service since then.I received the cancellation confirmation email, but I have not received my refundyet. It has now been more than 14 days since I cancelled the subscription, and I would like to check the status of my refund.Could you please confirm whether my refund has been processed? If it has, could you also provide the refund date and the ARN (Acquirer Reference Number) so that my bank can trace the transaction?Thank you for your assistance. I look forward to your response.

LrC v15.4.1 Windows-11:   I am trying the Auto-Stack ‘by Visual similarity’ on a folder of images with many images I consider similar. Why am I getting the message- “Current slider settings doesn’t allow Auto-stacking”? and the [Stack] button is greyed out. Although the previews suggest that stacks will be created. This message appears for any position of the slider- except for the far right end when [Stack] appears but result is “0 stacks,...”Something I am missing? 

I run Adobe Acrobat (as administrator) from my Desktop.Acrobat displays a list of recent files.I open one of the files in the list.When the file opens, I get a pop-up "See new Acrobat features".I open my Preferences> General> 'Messages from/to Adobe' and uncheck 'Show me messages when I launch Adobe Acrobat'.I click 'OK'.This closes the 'Preferences' page.I close the file I opened earlier.I close Adobe Acrobat.Test****I run Adobe Acrobat (as administrator) from my Desktop.Acrobat displays a list of recent files.I open the file I used above and the pop-up re-appears.I open my Preferences> General> 'Messages from/to Adobe' andthe 'Show me messages when I launch Adobe Acrobat' is checked (even though I unchecked it as above).My Questions!************WHY is the 'Show me messages when I launch Adobe Acrobat' being re-checked between opening, closing and re-opening the file?Additionally, my mouse wheel is tempoarily disabled.

Is there a way to configure the radial adjustment mask in Photoshop to match the view in Lightroom CC, where two circles are visible and adjustable? In Photoshop, only the outer circle appears. It's only with this mask.