Resuelto

Why am I charging R519 every month yet when I joined it was a yearly plan. Which means I was supposed to pay once a month?

Hallo,ik ben op vakantie en ben dus vergeten mijn proef periode op te zeggen. Ik heb ook geen melding hiervan gekregen. Ik gebruik Adobe nooit dus wil dit ook niet. Nu staat er dat ik wel 74,95 moet betalen. Sorry kunt I dit alsjeblieft annuleren.mvg Sharon Verheul 

I have an active Scan Premium subscription but the functions which come with premium (fast Scan) are Not working/ still locked. I already tried the following several times:  1. Sign Out and Restart:- Log out of the Adobe Scan app.- Reboot your device.- Sign back in using the same Adobe ID that you are using on this community. 2. Restore Purchases:- Open the Adobe Scan app.- Tap on the Profile Icon (usually found at the top right corner).- Go to Subscriptions > Restore Purchases and follow the prompts.- Restart your device and check if the issue is resolved ==> Not working! What i amsupposed to do to make it work? 

How do I put something on the Reference side in Comparison view? The internet says Window / Reference Monitor but I don’t have that option in PP 2026 for Mac.

Hello! Does Adobe Express have the ability to write social media captions using AI? Later.com has this feature btw

This contributor profile needs to be internally reviewed.https://stock.adobe.com/contributor/207373514/gabrielVisual & technical quality are poor, content lacks aesthetic appeal, there’s almost no content variation.https://stock.adobe.com/images/pizza-with-vegetables/353714899  

昨日、After Effectsを誤って解約してしまい、サポートへ問い合わせをしました。その際、「解約金は発生しない」「今後これ以上の請求はない」と案内を受けたのですが、昨夜、解約金の引き落としがありました。再度問い合わせをしようとしたところ、解約後のためチャットサポートが利用できない状態です。この場合、どのように対応すればよいでしょうか。[アカウント / 支払い / プランへ移動しました：モデレーター]

I have been using LrC on this (Windows 11) computer for over a year now with no issues, with the last time I used it about a week or 2 ago.  Now neither Lr or LrC will open when I try to launch them.  Both showed that they needed to update in the Creative Cloud Desktop, but the update didn’t fix either.  I uninstalled and reinstalled LrC with no change, as well as multiple restarts of computer, deleting the .lock, .shm, and .wal files, as well as ctrl clicking and alt + shift clicking to launch, and even resetting/deleting preferences.  Nothing has made a difference.  I click to open (both from desktop icon and from within Creative Cloud Desktop), and the Windows loading wheel icon shows briefly, but then nothing happens at all.  The apps show up as running in task manager, but nothing ever opens.  I have of course ended task and tried all of the above again.  Still no luck.

I am using macOS Tahoe 26.4.1 on a Macbook M4 Pro. I have been fighting with Adobe Premiere (both 25.6.5 and 26.2) because none of my hotkeys are working whatsoever. I’ve been having to manually click tools, the playback buttons, and timeline area to get anything to work. The spacebar seems to like to open a new instance of premiere every time I press it, which is tough because I usually use that key to stop/start playback. When Premiere 26.2 is first opened, I get an error saying ‘The shortcut key file “Adobe Premiere Pro Defaults.kys” is invalid!’ and the app resumes loading. That same error does not pop up in 25.6.5, but the symptoms are the same. Here’s what I’ve done so far:I’ve held option while opening, and reset the prefs/cache/plugins numerous times I’ve completely uninstalled all Adobe apps and Creative cloud, and used Adobe’s ‘Creative Cloud Uninstaller’. I then reinstalled CC + Premiere. No luck. I tried manually copying the kys file form the app’s package contents, and pla

Alla voce opacità nel pannello “controllo effetti”, non ho la penna o le forme per fare le maschere. non capisco il motivo. ho provato a aggiornare premiere all’ultima versione ma non è cambiato nulla

My name is Awnica Browne. I am a Photographer in San Jose, CA. I am a small business that focuses on Brand Photography and Video. I have been a life long Adobe user. I was using your Premiere product to create a movie and used some Adobe Stock footage to complete the video. I was about to use my last credit and thought, this couldn’t be my last credit. I have been paying for Adobe Stock for 4 years, I should have an abundance of credits to download more videos and photos to complete my project. I thought due to not making my monthly payment yet that that was the cause of not allowing me to download more. I called Customer Service to confirm and to my utter shock, I was told that I lost all of my credits. I thought the Generative Ai of 1500 was the number of stock images that I had previously paid for and were sitting there waiting for me to use. That was not the case. I literally lost all of my unused credits, without an email letting me know that my year was about to be up and I would

The entire vector design was made by me, yet it was rejected for this reason. Now the question is, why was it rejected under Intellectual Property Refusal?

Hi All, Have a bit of a weid one, I have experineced this multiple times with different printers, (All Fuji tho). I try print a PDF from Adobe Acrobat and it will fail at the printer. The most recent error I have gotten on the printer is Error (016-799) where looking up the code it tells me "The specified print parameter is abnormal"The odd part is if I take the same file and print from chrome or edge it will print just fine. No printer settings have been changed.This makes me belive that something in Acrobat is being added that the printer can not handel, but it doesnt happen to all jobs.Any ideas?

My personal Lightroom Cloud library (~20,000 photos) disappeared after I temporarily assigned my Adobe ID as an administrator in an organization through Admin Console.My Lightroom 1TB plan is active but storage dropped to ~40MB and Lightroom Web shows an empty library under both personal and organization profiles.Admin Console storage confirms the missing assets are not in the organization tenant.This appears to be a detached identity container after admin role change.Requesting escalation to Identity Engineering / Storage backend.This happened immediately after a temporary Admin Console administrator assignment.

Deseo instalar una versión compatible con tipografías Type 1 https://helpx.adobe.com/es/fonts/kb/postscript-type-1-fonts-end-of-support.html#sa_src=web-messaging. En principio versiones menores a 27.3. Sin embargo al contactar con el soporte no me dan el link correspondiente a la versión que necesito. Sistema Operativo: macOS. Saludos Enrique V.

+880 XYZ abcd   [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

   Why does Adobe Firefly behave in an adversarial manner when I try to generate a beautiful woman in a beautiful bikini photo. What is there in those photos that you are preventing from generating? I say this honestly and sincerely: I find it beautiful and delightful to look at a beautiful woman in a proper bikini, without any sexual, erotic or pornographic effect. I hate such effects. Only a beautiful, clean bikini photo is beautiful when it does not have the above-mentioned elements. I personally hate above all that a woman is objectified and made into a sex object. I find it ugly and inappropriate and offensive to a woman's dignity. Bikinis are a beautiful summer outfit that is a natural part of feminine dressing. No one goes to the beach or swimming in a summer dress. It is vulgar and absurd. That is why there are swimsuits for every occasion, including bikinis. I am not some sick, weird bikini freak, but it bothers me when you see it as abnormal, when summer comes, women wear bik

Hi everyone,I’m having trouble with the 'Share for Review' feature in InDesign yet again. I’ve already double-checked all my links, but I can't find a solution. This is the second time this has happened with this specific client, and for the sake of professionalism, I cannot generate a new link.Does anyone have a 'magic trick' to fix this situation? I’m honestly feeling quite discouraged.Thanks in advance for your help!Sandrine 

i created a loop video using blender and submited to the adobe stocks but it rejected. reason for it is missing generative ai flag. but it isnt a ai video. what should i do?

I was deleting some old messages on behance, and then they restricted me to send new messages. i submit my problem. how much time will it take to resolve?

I'm unsure when this started, and I've made sure to update my software just in case, but I can no longer find any file by searching within the bins in my projects. This doesn't happen with effects, but purely in the project window. It's really slowing down my workflow for searching for a quick graphic or music file during an edit. I can't find anything on google or this forum that helps with this problem.I've tried clearing the cache, updating the software. It just won't come back and I need to try and get it fixed ASAP if I can.Any help would be reatly appreciated. To illustrate the problem, I attach 2 photos. One with an unfiltered bin showing a file with "radio" clearly present in the name, then with the word being searched and it showing none of the files, even though several radio imaging mp3s contain this word.  

Hi I thought  had cancelled my subscription until I saw that my account was debited today, please I have now cancelled it and i would like a full refund. Thank you

Is there a way of adding title text to subsequent pages of the table of contents?I’m writing a manual and the table of contents is 16 pages long. I have the title on the first page and need the following pages to say “Table of Contents Continued” on them.I tried manually typing it in on the second page, using the paragraph design I created for the TOC title, but FrameMaker moves to the top of the first page when I update the book.

I have had Creative Cloud for years and just discovered that it was what has been causing my computer to lock up so (after A LOT of frustration) I removed it. I still need Acrobat PRO on my PC though and I can only find download options that also contain creative cloud. Does anyone know of a way to get around this? TIA!!!

I sent out a Bulk Send with 60+ agreements, and included one signer and two CC's. The signers are all unique; the first CC is the same on all agreements, and the second CC is unique. The people CC'd are unable to view the documents, and do not have access even after requesting a verification code. They are also not receiving notifications that the agreements were signed. How can I make sure that all CC'd recipients have access to the form, and that they are notified when the agreement is signed? Can anything be done so that they can access these forms and receive notifications after the fact?