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I signed up for a trial that ended on July 14. I canceled on July 11. I was billed 6.99 today. Please refund my money.and delete my card information as soon as possible.My name is Penny Berry and my email is<email removed by mod>. See below. <info removed by mod>   

When I finish adding all the videos I want to edit and start editing, all the videos in Premiere play in slow motion. Even the timer runs slowly, meaning the settings are set to slow motion, not that the slow-motion effect is actually being applied. Even when I run the timer on my phone and play the video in the app, the timer in the app is slower. I don't know what the problem is exactly. I've checked the frame rate settings and everything else, but there's no result.

Issue: Cannot access Adobe Express portal via promo linkProduct: Adobe Express (Web)Platform: Firefox (latest version)URL: https://new.express.adobe.com/home/get-started?promoID=X6FJHFSK&mv=other&mv2=ff-home&locale=en-USSteps:Open Firefox Navigate to the URL above (received via promo campaign link) Wait for page to loadExpected: Adobe Express "Get Started" page loads successfullyActual: Browser returns "Server Not Found" error — "Firefox can't connect to the server at new.express.adobe.com"Additional notes:Tried suggested fixes: different device, checked modem/router, disconnected/reconnected Wi-Fi — issue persists DNS resolution appears to fail for new.express.adobe.com specifically Issue likely affects all users following this promo link (promoID=X6FJHFSK, mv2=ff-home)

I am having issues not only generating videos but using all models on the platform. The only platform i can get to work is Google veo.   

premiere proのタイムライン上で右クリックした際に展開するメニューの一覧が、１枚目の画像のようにマウスの位置から下に展開され、一覧の上の方の数項目しか見えず、目的の項目を探すときにいちいちスクロールして探さなければならないのがすごく手間です。Adobeカレッジのオンライン講座で先生が操作している画面では、２枚目の画像のように右クリックするだけでメニューが画面いっぱいに表示されていました。どうすればこのように表示されるのでしょうか？

i can't generate animation videos, i will upload first frame then paste prompt, and click create button but didn’t create video it show monkey and can’t load

See horizontal and vertical line on right. half of the pictureThe artifacts (lines) became visible in a part of the pictured that I repaired with the Remove - Generative AI tool. The artefact only appears if Denoise AI is applied as well. Disabling one of them, makes the artefact dissapear. No other edits applied. Camera is Sony RX10iii, cRAW (.ARW file).Lightroom version 15.4.1macOS Tahoe 26.5.2

I oftentimes round corners or merge shapes together only to end up with a shape that looks nice but has horrible topology with overlapping anchor points. This makes adjusting bezier curves on these points impossible since the bezier handles are split up.  The solution is called "merge points by distance" or "remove doubles" which is commonly used in Blender 3D to reduce the vertex count which makes it easier to manipulate a model. Let's say we have a 5-spoked star in Ilustrator and for some reason end up moving 4 anchor points of the right half on top of the anchor point at the top. You now have a nice half star silhouette with terrible topology since it icludes a corner with 5 overlapping anchor points. A simple "remove doubles" command would merge every anchor point on the canvas or selection that is closer than 0.000001 px or something like that, leaving you with the half star and no more overlapping points.  Yes, I know that you can just delete the 4 a

Looking for assistance in activating legacyDesign Standard CS5.5 andAcrobat Pro 9.0 products;previously functioning activation codes are not working and I am simply looking to activate these products to access legacy files; I note the compatibility issue with current operating systems, but as perpetual purchases the T&C require Adobe to allow continued access !

Based on our observations, we are unable to reconcile the following figures:Adobe LAN Server Dashboard: 200/100 Licenses Used Adobe LAN Server spring.log: usage = 50 Intune Acrobat DC - FRL installations: 75 devices Adobe Admin Console Directory Users: 25 users Adobe Admin Console Acrobat Pro FRL: 2 of 100 devices

Tengo creditos del mes anterior, realice pago del nuevo mes y no veo reflejado el incremento de 2000 creditos.Las imágenes y videos son excelentes, solo quisiera entender como pedir algo con calidad cinematográfica porque logro mejores imagenes con esta expresión en la aplicación Chatgpt. Esta es la solicitud en ambas aplicaciones:Crea un fondo de pantalla parac pc de un tamaño de 1600 x 900 dpi con las siguientes características: Pulpo gigante en un abismo con poca luz y vegetación marina a su alrededor al fondo esta una nave alienigena estacionada con algunas luces amarillas y azules en su fuselaje.Los tripulantes de la nave están detectanto una amenaza y enfocan un haz luminoso hacia la enorme criatura. La imagen es realista y tiene calidad cinematográfica. 

this issue facing

After spending half a day on this by browsing various links, I was not able to fix this issue. Had to uninstall Acrobat from Adobe CC, restart the computer, and just install the 32-bit continuous Adobe Reader. Sign in with my Adobe ID and I can see the Request for Signature.  Why is this not on the other version?   

Comment proceder a l'annulation d emaivaises subscription svp?

I have created an interactive calculator for a few of our price list documents. To do so, I have to copy/paste the calculator created in PDF to the PDF documents. I would like to see if there is a way to do it directly from the InDesign document so it will save me time. I have 9 documents to do this to. Here is a link to what we are using: https://logiflex.ca/medias/documents/graphics-test-calculator.pdf

Cancelar minha assinatura no cartão de crédito 

I need to save a PDF/A as a PDF/X.  I own a three year license for Acrobat Pro 2024, installed on a Windows laptop.  When I choose Save as Other / PDF/X, it says it needs to download additional components and to wait.  Several minutes later it reports that it can’t download and gives a link for manual download.  https://helpx.adobe.com/acrobat/kb/download-64-bit-installer.htmlDownloading and installing that version says that my account (which it recognizes) doesn’t have a subscription and that I need to buy a subscription (instead of my existing license).  I obviously don’t want to do that - my existing purchase of the full version of Acrobat Pro 2024 should be capable of a Save As, right?  My license also includes access to the online suite that operates in my browser.  I was able to upload my file to Adobe Express to see if I could save it as PDF/X that way.  It garbled all my tables, however, and so is unusable.  Seperately, is it possible to save as an epub?  The converter I used f

I am self-taught in Illustrator and I know there are simple ways to do some things that I manually do.  I'm trying to place 22 small circles evenly on a circular path.  I don't want the large red circle in the graphic at the end.  What are all of the steps to do this?     

Because of problems running LR CC with Tahoe etc I decided to changeover to a new MacBook Pro M5. Migrate the old Mac to the new will give deviations and is not advisable (mentioned in this forum).Is the only way to copy all details from old LR CC to a harddrive and paste them into the new LR CC new MacBook Pro M5?

Using Acrobat Pro DC on DELL PC with windows 11.When using “Add text” and start typing an address, the street numbers print correctly.  As soon as the space bar or dot(.) or dash is pressed, the cursor jumps behind the number and starts typing there.So when I type 1234 Main Streetit shows ups as:Main Street 1234Then when I right click inside the text box, select “Right to Left”, then right away select “Left to right”, it corrects the mix-up and shows as 1234 Mail Street.  I only have English language on my computer and no other languages, particularly no middle-eastern language where everyone suggests it would be the culprit.I have done extensive research and gone through all settings and everything looks good, especially LTR & RTL settings, Preference\Language and Preference\Content Editing.Any help as to why the cursor jumps, is appreciated.

It started back in March and has persisted ever since. I have the latest, updated version of InDesign and Windows 11. I did not make any changes prior to the issue, and I have a newer desktop computer. I have been working with InDesign since it was the Pagemaker program, so knowledge is not an issue here. And, I have never had this problem in my 33 years of using Adobe programs. That being said, here is the issue:Randomly, when I edit an existing paragraph or character style, it can take 30 seconds to over a minute to be able to make that change. It happens when I choose a different setting, and also when I hit okay.  If I close ID and restart, it helps a bit, but not completely, and the issue continues to worsen as I make style changes.I have deactivated all fonts, and that did not help.I have installed and reinstalled ID, and that did not help.I have rebooted  SO MANY timesI have tried to delete my font cache, but I get a message that it is in use even after

When printing in Photoshop the default resolution is 240 dpi. I would like to increase this to 300 dpi and would be grateful for advice on how this can be done.

First, I really like this feature. Having actions available as buttons with assigned shortcuts can significantly speed up repetitive workflows.A few suggestions:Shortcut conflicts: If a shortcut is already in use, Photoshop should show which command or action is using it and allow users to reassign that shortcut directly from the conflict dialog instead of simply blocking the assignment. Editable save settings: For save-related actions (PNG, JPEG, TIFF, PSD, etc.), it should be possible to open and edit the associated save settings directly from this panel, including compression, transparency, ICC profiles, metadata, layers, and other format-specific options. Better keyboard navigation: Pressing Enter should save changes immediately. Pressing Esc should return to the previous screen. The entire interface should be fully keyboard-accessible. Basic UX. Save button placement: The Save button sits at the bottom of the panel. Consider moving it higher, duplicating it at the top, or relying

Seedance 2.0 and Seedance 2.5 don’t work.When attempting to generate, the following error message is displayed almost immediately: “Can't load. Reference content can't include real human faces when using this model. Upload a different asset or try a different model.”

Hi everyone,I am writing an ExtendScript for InDesign to automate inserting Data Merge fields from an active data source (like CSV/TXT) into specific text frames.Currently, my script inserts the field name as static, plain text (e.g., just printing <<Country>> or the actual value from the source), but it does not behave as a dynamic Data Merge placeholder. When I preview or merge, InDesign doesn't recognize it as a merge field.Here is a screenshot of my Data Merge panel: My Goal: > I want to target a specific text frame, find an insertion point, and insert a dynamic placeholder field (for example, "Country" or "Top text") so that it remains a live Data Merge variable.How can I target the DataMergeField and insert it properly into a story/insertion point via JSX?Thank you in advance for your help!