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以前Adobe Acrobat XI PRO の永続版ライセンスを3アカウント購入しました。PCを交換する度に古いPCで「ライセンス解除」し、新しいPCにインストールして使用しておりました。先日、PC移行のため、古いPCでライセンス解除しようとしたのですが、ボタンが押せない状態だったため、諦めてアンインストールしました。そのまま新しいPCにインストールしたところ、ライセンスの上限に達しているので認証できない旨画面に表示されました。そのため、一旦古いPCに再度インストールしてライセンス解除ができないか試そうとしたところ、古いPCでもライセンスの上限に達しているので認証できない旨表示されました。結局１ライセン分が使えない状態になっております。どのように対処したらよろしいでしょうか？

Hello! I have a question: how can I improve the image quality of the scene and puppet in Adobe Character Animator?When I zoom in using the camera during the animation, the video starts to show pixels and the quality noticeably drops. This really affects the final result and is a bit frustrating. Is there a way to avoid this?Should I use vector graphics, increase the scene resolution, or are there other recommended methods? Thanks in advance for your help!

Sometimes (perhaps most of the time, but it's hard to tell) after modifying brush settings, when I click on a different brush, some or all of the brush settings won't change to what should be preset in the brush I just selected; the settings will stay how I had just tweaked them (which I thought would be temporary). Which settings "stick" seems random, but I assume it's not. It has happened with brushes from multiple sources: my own that I tried to carefully craft with settings I want and saved as new brushes, the PS default ones like Hard Round, Adobe's "Kyle" sets, and Aaron Blaise sets I bought. Imagine, for example (what just happened to me to cause me to finally reach out to you guys), after working on fur with a texture brush and some adjusted settings for the current need, you notice a solid color spot you missed earlier, so you switch to the basic Hard Round, pick the color, touch pen to tablet, and see a comical sight: Hard Round drawing with size, scattering, and color jitter

 Hello, The message below appears when I try to open my After Effects app.  This is the system I'm running: I've looked up solutions and gone into Library/Preferences/Adobe/After Effects and select 'get info' on the folder, it appears to have read & write permissions.  The only way it appears different, is on other folders, such as Adobe Illustrator it will say my user name instead of 'system'.Does anyone have a solution for opening AE? ThanksRob 

A few years ago I created the attached image. I cannot figure out how I did it. I need to create an image using the same process but the layers in this one gives me one layer, about 100 paths in a group, and a black rectangle behind the image.  I am drawing a blank this morning on different terms to search for in this discussion community. Appreciate the help!

I normally log-in through Google, this time round when I log in, I am forced to change my password and I was asked to verify my id with verification code through email which I clicked resned to many times and never recieved. It's on another email not this one. my another account is "EMAIL REMOVED" could somebody help send me a link to re-set my password. Thank you

I have LR 6.8 standalone on a Windows 10 64 bit computer. The Minimize, Restore Down/Maximum and Close Button buttons on the upper right of the program do not show.  I have to go to the task bar to minimize or close the program.  Also, I have two monitors and I cannot drag it from monitor 1 to monitor 2.  I have uninstalled LR and reinstalled it which didn't fix the problem These buttons are standard buttons for all window programs, they work for all of my other programs.  I had this problem with an earlier update. They mysteriously came back.  Every update since then I have had the same problem as the one I'm having now. This is what is missing Thank you,John Baesemann

I had subscribed for a free trial a while ago, but realised i hadn't cancelled today. I didnt notice the payments going out. I got an email payment had failed earlier and have realised i am being charged monthly. I would like to cancel but i cannot due to the suspended account. I cannot pay the subscription right now. Is there any way i can cancel my subscription now?

Hi All,  I'm trying to set up automatic updates.  Task scheduler is set here -> my mode is set to 3.Now i'm trying to see a log to see if it tells me why its failing.I saw something about iLogLevel but I don't know where to set that to view the log.Also does someone have to be logged into the machine for it to automatically update?

dear community, i am a long time user of lightroom, since its enception and photoshop user. however i have been using a 3060ti with 0 issues for about two years, i have been able to export while applying settings to the next batch of images including ai with 0 issues, using a 14700k and nvidia studio drivers. i recently updated to a 5060 ti 16gb and there are several issues. 1 in prefs it says full acceleration is not recognised, i so i manually select it.2 when exporting as above and trying to multi task, either the batch apply settings stops or and the export stops using the graphics card for exports as i have been doing previously. ive tested the graphics card, with studio and game drivers in games and other tests zero issues but in lightroom classic, its very odd and wont do it in theory the card is 40% faster than the 3060ti but Im not getting that from use.  so question is either its an nvidia driver issue or adobe have not updated lightroom classic to fu

Hello,I have a valid perpetual license for a windows version of Adobe Photoshop CS6 and need help deactivating it from an old device that got distroyed by a lightning strike.  I cannot open the program on that machine to manually deactivate it.I need to activate it on my new computer, but I’m blocked because the two activations are already in use.I tried contacting Adobe support via chat, but the bot did not understand my request and would not connect me to a human.Could someone from Adobe help reset my activation count to 1 so I can use it again? I have my serial numbers and Adobe ID ready.  I truly appreciate the help.   John

I migrated all my brushes from Photoshop 6 to CC. All of my soft brushes now have hard edges. They even show up in the brush picker panel with hard edges. I need my soft edges back.

hello! im having an issue with my undo hotkey command unwantedly activating my Magnifying Lens tool; i have edited my hotkeys so that Ctrl+Z activates the infinite "Undo" command, but if i hit that hotkey quickly in succession to undo multiple strokes, suddenly the magnifying tool becomes activated?  I have tried snooping in the preferences to see what might be activating the magnifying lens tool but i cant even find it listed in the hotkeys or preferences.  i want to be able to undo a lot quickly (not with inhuman speed or anything that should confuse the program) without the magnifying tool becoming activated.  why is this happening?  can i fix this?  thank youhere are some screencaps that hopefully help if this hasnt been clear enough; picture 1 shows the finished drawing, picture 2 shows the drawing after hitting the Undo hotkey once, and picture 3 shows the magnifying tool newly activated after "Undo-ing" multiple times via the hotkey quickly.

the enging needs to learn from a wider array of sources. "business work team" prompt returned nothing but men depicted in power stances. "non-traditional work team" returned primarily black women, smiling like everything is perfect and rosy. This is really poor for 2025. 

What happened to the knife tool in CC 2019?  It is not with the eraser and scissors tool in the tool bar.

as Subject,  but change to another screen mode then no, and i using macbook chip M2

Hi,I am using CS6 and I saved many Artworks. Suddenly when i check the file today I can not open the file. Some file says "the file is damaged and could not be repaired in illustrator" and some says "The file "Profile.ai" is in an unknown format and cannot be opened". I open these files in Illustrator. I tried with some software, Since I don't have the original version , SO I couldn't fix the problem. The files are very important, I worked for several days.PLEASE HELP SOMEONE....the file is damaged and could not be repaired in illustratorThe file "Profile.ai" is in an unknown format and cannot be openedPlease Help.

olá eu comprei a versão de lightroom LR e LRC mas não posso editar as fotos com LRC pode olhar na foto que eu mandei. O lightroom LR parece que funciona. Tambem tenho o codigo de error 198 quando tento baixar o creative cloud. Obrigada pela ajuda

Whether it is two colors or a color and transparency, what the gradient slider is showing seems to happen only between the middle of the shape and a bit to the right side. Is there some kind of range selection that I'm missing?I would post other pics, but I get a "forbidden" error message.Thanks for any help.

Bonjour,Je rencontre depuis une heure environ un problème, je travaille sur un Windows 11 x64 et sur Lightroom web , les modifications que j'effectue sur mes photos ne s'enregistrent, j'ai tenté de changé de navigateur, mais ça persiste (Brave -> Chrome)  

Hi all,  I have a question about placing images in Photoshop. For example, if you have an A4 and you place an image of 6000x4000 pixels 300dpi in the background, will this be pixelated on the print? Or should I set the image in A4 format 210x297? I would like to know this because I don't yet understand the proportions in relation to 300/72 dpi and what the correct size should be for each image.  

 whenever i trying save my project this error accour i dont no why and what should i do 

Issue: Photoshop does not handle "Cancel" in "Duplicate" image menu command correctly when called from within an action Photoshop version: 26.8.1OS: macOS 15.5Steps to reproduce:Create a new action and enter the menu command "Duplicate" from the Image menu, with user interaction.Optionally add actions to be run after duplication.Save & run the action, when prompted for the filename of the duplicate, press the "Cancel" button or the Escape key. Expected result:Photoshop stops the execution of the action (without duplicating the image) Actual result:Photoshop continues as if the "OK" button or Return key was pressed, duplicates the image and continues with the action commands after the duplication step. Note:Calling the "Duplicate" command from the image menu directly (not from within an acion) works as intended.

Hello,I am experiencing an issue with Adobe Acrobat on my iPad. The app crashes immediately upon launch, making it unusable. This started happening recently and I haven't been able to open any PDF files.

I've been making printer profiles for years using iMatch, and have had no problems with LR Classic until now. At the moment when I create a template and go to choose a profile to put in it, I either get 'managed by printer' or one or two old profiles even of different printers. After many hours of playing about (including trashing Prefs) the only way I can get the correct profile (from the sys32/spool/drivers/color windows folder) to register in LR is to edit the printer template (in the LR Settings folder) manually and delete the autoincluded profile and substitute the new one, saving the altered template. That seems to work and LR shows the new profile after closing and reopening. The one thing I must NOT do is to click on OTHER in the LR profiles list - that just locks LR solid, and the only way out is to use Task Manager to exit LR, reboot and start again!! I'm not the only one to find this - I read another post where clicking on Other did the same thing. So what is the proble