Besvarat

Hi, I am helping with a support ticket at my institution, and the client has used the auto function to prepare the form to print the text in the scrolling text fields. However, when the PDF prints, the font in these areas is too small to read.I cannot find a clear answer to fix the issue, so I am reaching out.How can they make sure the text isn't too small after using the auto function under Prepare Form?They are using Adobe Acrobat Pro through our institution's subscription to Creative Cloud. 

Bonjour, Deux questions pratiques :1. J'ai souscrit au nom de mon association à une licence In Design. Je souhaite ajouter une licence Premiere Pro. Puis-je avec ma collègue de travail travailler sur les deux logiciels simultanément ? 2. Pouvons-nous travailler sur le même logiciel simultanément ? Merci pour votre réponse ! 

I live in Turkey at the moment, but the only debit card I can use to buy Adobe subscription is Thai. Is the correct way to purchase anything from Adobe would be to change my location to Thailand then, so that my billing info would match it? Could there be any technical problems installing it since I’m geographically in a different country?

Hello everyone, I hope to find someone who can tell me the reason for this problem I'm experiencing.When exporting the file from Photoshop, the file appears problem-free, but when opening the file, some problems appear, such as adding boxes or drawing outside the design.This is an image that illustrates the problem. I solved the problem by locking the file, but what I would like to know is the cause of the problem and whether there are hidden files in Photoshop.... file before export File after export

As someone who was forced to update their adobe express app on iOS, i cant express how dissapointed I am that i have to actually pay to resize a collage in this app. Not only that, I am stuck at a 1:1 aspect ratio?? Considering I pay you guys $120 a year for a photography package and cant easily do something as simple as this is incredibly dissapointing. This was never an issue with previous versions of Adobe Express.  Please tell me I am missing something here.   

Hi, this is my first time posting, and I'm having trouble with the Search function on Adobe Acrobat. You can see in the image below that when I use the Search function, it no longer highlights the text in blue; it "highlights" the text searched by only changing the font color to navy blue (please see the word "promotion" on the second line below and contrast it with the rest of the text). It's very difficult to find anything this way, and everything I've seen implies that the Search highlight feature is not customizable. I'd love some help with it if someone could offer advice. I'm using a MacBook Pro. Thanks in advance!

I keep Acrobat 2020 (Classic) on my desktop because at some point Acrobat removed the scroll bars, (which is how I navigated with my Wacom pen.) Now, I need the latest version (2024 or 2025), so that I can use the most up-to-date Accessiblity tools. But when I go to the Creative Cloud app to download Acrobat, it shows the Open button (instead of Install or Update). When I hit the open button, nothing happens, because it probably thinks I already have it downloaded - which I do, just the 2020 Classic version. I have even went to adobe.com/acrobat/ website to download, and it give me the choice of Free Trial or Buy Now, but I have the Creative Suite on an Enterprise account with my employer.  I just keep going in circles trying to get the latest version, but all my attempts are futile. Can someone help with this issue?

I've been trying to start an animation in photoshop, and everything's on different, identified layers (articles of clothing, lineart, colors etc). I really just have one frame at this point. I need onion skins and have the layer organization, so I've made a 'video timeline'. The problem is that the layers my work is on aren't video layers, so they can't be different frame to frame--any edit changes them across all time, as opposed to video layers, which contain different content per frame and support onion skinning. I figure I could technically export each layer as gif then re-import but would lose layers and quality. Merging a layer with a video layer does not make the end result a working video layer. Please help me.

Hi J'arrive pas a supprimer mon compte pourquoi ?    [Le modérateur a déplacé le fil de discussion vers le bon forum.]

Al utilizar Acrobat en mi pc con windows (Edición Windows 11 Home, Versión 24H2, Versión del sistema operativo 26100.4349, Experiencia Paquete de experiencia de características de Windows 1000.26100.107.0)Aparece un mensaje con una barra de progreso, y en ese momento se cuelga el programa y se cierra.He desinstalado e instalado de nuevo pero el problema no se soluciona 

Dear Sir or Madam,I would like to share an issue I’ve encountered, as shown in the attached image.Currently, the stroke unit can be adjusted via the Preferences > Units > Stroke settings. It would be extremely helpful if this setting could also be made accessible directly from the Stroke panel as a shortcut. Being able to quickly switch between measurement units is particularly important for us during production workflows. Therefore, we kindly ask you to consider adding a shortcut to the Stroke panel for easier access to unit settings. Thank you for your attention and support. Best regards, Taylan Tekin

Hi, can anyone help with getting the phonographic copyright symbol in photoshop? Anything I try results in a box with an X in it?

Has anyone else been dealing with this issue since the update? I used to have no problem publishing an indesign document containing GIFS over any size. Now it appears any GIF over 10MB will not even appear in the document. How can I remedy this?  Image attached below for reference- the top gif does not appear as it is 11mb.    <Title renamed by moderator>

Every time then I'm generate videos in the scene is some hand ,witch I don't ask to generate. Could please explain me thy it's happen and how to take it off? 

We received a callback request from Adobe eSign with the parameters: eventType=AUTO_CANCELLED_CONVERSION_PROBLEM and status=ABORTED. The AUTO_CANCELLED_CONVERSION_PROBLEM event indicates that the process was automatically cancelled due to a file conversion issue. This issue only occurs when using the API. We have identified limitations specifically related to converting .xlsx and .docx files to PDF, which results in the AUTO_CANCELLED_CONVERSION_PROBLEM error from Adobe's end. Although we upload .xlsx or .docx files, Adobe internally attempts to convert them to PDF. Could you please check and explain why this issue occurred in the API callback, and update me accordingly?

Hi.  I am new to the community and am not sure of the protocols.  I have an issue.  I was advised to try a preferences reset on my lightroom classic as it was slowing down sporadically.  Unfortunately this has broken my external hard drives links to the photographs (all the folders show with question marks), as I did not connect the hard drive when I performed the reset.  Is there a simple way to reverse this or to reconnect the links.  My catalogue is roughly 16000 photos (raw and jpeg).  Any assistance will be greatly appreciated.  I am working on windows.

InDesign（16.0.1）を使用しています。現在一部差替のAデータとBデータを作成するため「ベース（共通部分）のレイヤー」と差替部分の「A用レイヤー」・「B用レイヤー」を作り表示・非表示を操作してそれぞれ別名で2つのPDF書き出しを行っています。ただ、データの書き出しに時間がかかるため、Aデータの書き出し実行中に同時進行でBデータのPDFデータも書き出したいのですが、Aデータが書き出し実行開始時に選択していたレイヤーのみでちゃんと書き出されるのか知りたいです。 一応検証してみて実行開始時の表示レイヤーのみで書き出されているようですがページ数が多いため不具合があっても見落としそうで不安なため質問させていただきました。やはりAデータの書き出しが終わるのを待ってから操作したほうが良いのでしょうか。

Bonjour, Je fais face à un problème que je n'arrive pas à résoudre.La langue de mes logiciels définit dans le creative cloud est bien en français.Mon dictionnaire indesign est lui aussi paramétré en français :Mais quand je lance une correction orthographique, celle-ci est en anglais : pourquoi ?

The select tool does not work properly, even though the document properties security settings include no limitations.   This applies to text scanned documents (documents where Adobe has identified text).  The cursor looks like a crosshair and when you try to select text you only get a rectangular shaped box of the content as a picture, not the actual scanned text.

In illustrator sometimes when i go into presentation mode and close it my cursor disappears. I can not click anything in illustrator an i need to close it in my task manager. Does someone have the same issue? Let me know if you have an fix! 

Within the last several weeks Acrobat Pro will not list any PDFs opened from DropBox on my computer in the Recent files list or page. This is on all my machines. InDesign and Photoshop both list DropBox files in the Recent files list and page. I've given Acrobat permission for Full Disk Access as well. Any ideas? Anyone else experiencing this?

this post was created in error and can be deleted   <Title renamed by moderator>

There is a PDF form that includes fillable fields. I’m able to fill out and save the form without any issues. But when I send the form to others, they can see the filled details in a web browser version after waiting for a while, but not when they open it using Adobe Reader.The strange part is that the filled-in information appears in the file preview, but when they open the document, the content disappears and the form appears blank.

Hi please can you tell me why I can't select the photo in the top left frame to reposition the photo inside the frame? You can see the layers panel on the right. I've tried to figure it out myself but have to admit defeat. It's the photo with the name starting 1.A. I have had no problem with this 20-page document for the many weeks I have been working on it. I have had this problem with a different document and the solution there was to move it to top of the layers panel and bring to front using object menu. I have done both those things with this current document but this time it hasn't fixed it. Thanks in advance.     

I edited a small book in InDesign. I want to send it to the author to see the layout of the spread pages. How do I do that?