Solved

Acrobat Proの体験版を解約したいのですが、アカウントのページでこのプランが表示もされていませんし、「プランを管理」、「プランを解約」ボタンはどこにも表示されていません。もう直ぐ体験期間が切れるのですが、料金が発生しないためには、放っておけばよいのでしょうか？　“「プランを解約」ボタンが表示されない場合は、「こちら」からお問い合わせください。“と書かれていますが、その「サポート」が土日祝および指定休業日は受け付けられないので、その間に体験期間が終了する場合困ります。

I have been able to move back and forth from 1 image to another by using the > and < keys, but this no longer seems to work.  I have also used Fn + > without effect.  Any suggestions?

I have the latest Indesign version. However I don't have the option Open PDF to convert PDFs into Indd files... How is it possible?

Current computer is ~1 year old. No issues until 2 weeks ago. I will open several images, change the size of the one selected, save it, then close that file to go to the next one.Now, when I close the file, the screen blinks off and on twice before opening the next file.I have reset all tools. Running latest version of everything. Intel graphics card.PS works okay but the blinking is an aggravation. 

Renderer is grayed out and only shows “Mercury Playback Engine Software Only.” I have an Intel Arc B570, but Premiere Pro isn’t using it as the renderer. I just installed Premiere Pro today. Please help 🙏 

Hi all, so I’ve got a scaling issue that doesn’t seem to be answered by any of the questions asked previously and the solutions they came up with haven’t worked. Basically, the UI looks like shit and is difficult to use. The icons are huge, but if I click on Fill and Sign, the letters are tiny. I’ve tried changing my General settings and page layout settings, but it just stays mixed and garbage looking. Is there any fix to just make this go back to the older version like they had previously? Or are we stuck with this poorly coded mess?  Window sizes crop if I’m using my system settings so I can’t hit “ok” or cancel. Can’t use my scroll wheel on right side of preferences window, only the left sideAny fixes for these?Thanks for the community and I appreciate all of your help on previous issues! 

I applied a Lumetri color effect to a clip in my comp and it caused the image to stretch (as if I had distorted the horizontal size of the image). I toggled the effect on and off and the stretching disappears when toggled off. I removed the effect and reapplied, nothing. Restarted After Effects, nothing. Tried another clip from the shoot, no problems. I've had this, and other small bugs, appear randomly when using the Lumetri Color effect. Is there something that I'm missing or is this a known bug with After Effects CC 2017?

Hello. I have an approved and active Payoneer account, and I am trying to connect it to my Adobe Stock Contributor account.When I click “Connect your account”, the Payoneer page opens, but the connection does not complete and I am returned to the same screen.I have already enabled pop-ups and third-party cookies in Chrome and tried again, but it still does not work.My existing Payoneer account is fully verified and approved. I do not want to create a new Payoneer account.Could you please help me connect my existing Payoneer account to Adobe Stock Contributor?

This is all very confusing

Hi Adobe Support,I recently cancelled my AI Assistant for Acrobat subscription, and I was charged RM71.77 as an early cancellation fee.I understand that this fee may apply under the subscription terms. However, I would really appreciate it if you could review my case and consider refunding or waiving the RM71.77 cancellation fee as a one-time goodwill exception.My subscription has already been cancelled, and I do not intend to continue using the paid service.Could you please check if a refund of the RM71.77 cancellation fee is possible?Thank you.

Adobe Photoshop Elements 11. Ich habe eine gültige Dauerlizenz. Aber es muss offenbar neu aktiviert werden, weil ich einen neuen PC nutze. Kann mir das jemand reaktivieren. Die Lizenznummer Teil ich dann später dem Mitarbeiter mit Meine Mail-Adresse ist<Removed by Moderator> Freundliche Grüße  Alexander Graf       

I prefer to use keyframes for my audio fade ins and fade outs much of the time and with the new layout, the little boxes at the front and end of clips makes it difficult to add the keyframes because they get in the way. I looked through the preferences to see if there was a way to turn them off or hide them but didn't see anything. Does anyone know if that's an option?

Hello,I had canceled my Adobe Acrobat subscription in April through my iPhone, and the subscription was successfully canceled. However, I have now been charged for the subscription again in August.Since I had already canceled my subscription, I would like to know why I was charged again. This charge appears to have been made incorrectly.Please investigate this issue, refund the amount that was charged, and confirm that my subscription is completely canceled so that I will not be charged again in the future. and refund my amountThank you. 

In our enterprise, few users (60+) are facing an issue while launching  the shortcut Adobe acrobat reader DC, "Invalid Plugin detected. Adobe Acrobat Reader DC will quit".   As mentioned in the Adobe technical forum, downloaded the latest patches from vendor site and installed the same. issue was still persist.   later we had used the Adobe utility removal to cleanup the corrupted installation files. Rebooted. Installed the latest version. issue was still persist.   Finally just renamed the plugin folder from this location, C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins and launched the shortcut. it is working as expected.   After successfull launch, changed the folder from plug_ins_rename to plug_ins. launched agian, no issue persist.   Could you please help me to understand why the exisitng plugin files (before deletion) were not working. how do we fix this for large number of users. is there any automated fix for wider dep

Olá, eu estou passando por isso a 1 semana, eu tento criar imagens mas aparece essa mensagem "Ocorreu um erro, tente novamente mais tarde" E parece que é somente no meu computador, no celular vai normalmente (Estou no site no Chrome), queria saber por que isso acontece 

Hello everyone, I’m working in Adobe Acrobat Pro 2026 Enterprise Edition and I’m struggling with basic image manipulation in the new interface. After inserting an image, I need to resize, crop, and reposition it, but the tools seem very limited.Here are the issues I’m running into: Resizing: The corner handles are difficult to use because the Quick Actions popup keeps appearing, and nearby text boxes interfere with the selection. Cropping: The popup also makes cropping difficult, and the crop handles are hard to grab. Adjust Objects panel: Sometimes the “Adjust Objects” section doesn’t appear at all when I select the image. Quick Actions: I know I can disable “Show Quick Actions on text selection,” but I rely on that feature for text editing, so I prefer not to turn it off. Layering: Bringing the image to the front doesn’t always solve the problem when trying to move, resize & crop the image. Is there a recommended workflow in Acrobat Pro 2026 for handling images? Specifica

It seems like this normally works but lately when I use 'Replace With Clip > From Bin" with the new clip highlighted in the bin, it replaces it, but does not respect the In/Out points - it just places the new clip there at its start. 

Mein Account wurde im Mai plötzlich deaktiviert und auf meine Support-Anfrage (00521704) um das Thema zu klären, habe ich seither keine Antwort erhalten.Ich weiß nicht mehr was ich machen soll, ich hatte über 5.000 Clips online. Wie kann ich den Support erreich, dass sich jemand mit meinem Fall beschäftigt?

I have tried Incognito, refreshing, restarting my pc, a different browser nothing works. I’m just stuck here 

I have accidently purchase adobe subscription I already cancelled the subscription how can I get the refund?

Hi, I have a legitimate Adobe Photoshop CS6 perpetual license that's currently showing as activated on two devices, and I'm hoping someone can help me get the activation count reset?One of those two devices was an older computer that I wiped and sold, not realizing at the time that I needed to deactivate Photoshop first. I no longer have access to that machine.The other device is a laptop I still own and use CS6 on. Its own Deactivate option is greyed out in the Help menu, and I've already ruled out the usual causes — connectivity is to internet is confirmed, the system clock is correct, and the GlobalSign Root CA certificate is present and trusted. So deactivating it on my laptop isn't an option either. I understand a reset would clear both activation slots rather than just one, which is fine — I do not need CS6 on my laptop anymore, and would only like to use it on my iMac desktop (likely via offline activation, since online activation doesn't work for me either).Could someone help m

I had signed up for the free trial, during the course of the free trial period I was dealing with my grandmother falling ill and ultimately the day before the trial had ended, my grandmother had passed. I had never even signed back on to use the free trial. The day that I was notified my card was charged 99$, I called adobe and asked them to cancel the subscription and to refund the $99. My request for refund I was denied. And from the renew subscription email I just received, I guess my cancellation request was denied as well.Until today, I had forgotten about being denied my refund request. So I am back now to escalate that request. During the year of this active subscription I have not once even signed on to any of adobe services. How do I go about getting my money back for this unused subscription?  

Recently got “upgraded” to Adobe Acrobat Classic 2024; is there any way to make the user interface look like previous versions of Adobe? This new interface has drastically reduced usability. 

Hello, I have a webform that receives many submissions daily, and I am looking for a way to automatically name (or rename) completed files using the data entered in a particular field. Manually renaming these files has become quite a task. Due to the completed documents being Adobe signature certified, I am not able to use Adobe Acrobat scripts to rename the file.I would like the files to be renamed in the format "[employee ID]_Release," where the employee ID is one of the fields. Is there a way to do this automatically in Adobe, or is it only possible with other apps/software? I've been looking into Microsoft's Power Automate to automatically add completed forms to a Teams channel. There is a way to rename the file in this step, but I'm having trouble extracting the "employee ID" field. The "parse CSV" steps seem to require an API, which I do not have access to. I appreciate any help or guidance on this topic.

hi I forgot to cancel my subscription before the free trial ended. Can I please get a refund on the month that I got charged for.