Solved

Since the last update to Express Photos, there are now SEVEN entries in my Windows Start Menu relating to it, instead of only one. They are shortcuts to particular functions, but as these are all readily available from the app’s own menus, they are completely unnecessary in my opinion. They are just cluttering up the Start Menu. They aren’t even grouped together! There seems to be no way of changing this other than by just uninstalling the app. Can this be reviewed for future versions, please? Thanks, Dave. 🙂

This is the 4th time now I've wasted time searching for ways to stop the constant attempts from Adobe to push this Acrobat AI Assistant down my throat, what seems like every time I open the app. Yes, I've turned it off in preferences, twice in 2 different places!  Today I get hit with another invasive prompt window popping up "Ask AI Assistant to summarize" or some nonsense. (Failed to screenshot it unfortunately). So into the preferences I go again, to find another 'ticked box' under "Generative AI features in Acrobat", which I'm positive wasn't there before as I can't find the previous options that I deselected, leaving me to believe this has been turned back on by Adobe during an update. Surely that must be the end of it?WRONG!Not 20 minutes later...  This is definitely one of the options I turned off previously (that I now can't find), so why is this type of thing popping up again?  It should be simple...AI Assistant on: AI Assistant off:&nbs

Hi there. I've installed the latest update of Indesign 2020. I'm now experiencing problems in that if I open a converted version of an Indesign docment, make changes then try to save, it says "Indesign is unable to save this file. We tried, but it appears to be damaged." (See Indesign 2020 Fig. 1). I have tried to save a copy of my document and it says the same thing. I have even tried to create a new document in Indesign 2020, save it as a test before putting anything in it and again the same message, "Indesign is unable to save this file. We tried but it appears to be damaged." (See Indesign 2020 Fig 2).  Is it a bug in the new Indesign update? Do I uninstall it and reinstall Indesign 2019? Could someone please help me?

In my new experience of Adobe, my All Tools toolbar is on the left side of the screen and the Zoom in/out feature and the Rotate page features are in the bottom right hand corner of the screen.  I want to be able to move these.  I want the All tools back on the Right side of the screen and I want the Zoom & Rotate features back at the top of the page.  Is there anyway to do this?  I see how to customize the toolbar, but I don't want that small toolbar.  let me know if this is possible.  Pics are attached in the word document below. thanks in advance.

Hey guys, I am losing my mind as I have tried everything to get my AI to work, it still won't.The momentI opennup my app or anyAI file, it is stuck like this, Left it for 4 hours, still was in thislop. I am gettng close tomy deadline. Please help.

This version has so many bugs, I don’t even want to use it any more and am switching back to 2025. Just to name a few, it crashes every time you try to print directly from the program. The last month alone, it has cleared my actions 3 times without an app update. It crashed randomly when our workflow is always the same. I have files that work just fine with older versions, but with 2026 it acts like my files are corrupt. Updates clearly aren’t helping either and I have my workspace and preferences the way I like, but even with syncing the actions continuously get cleared. If this ever gets fixed I’ll consider switching, but in the meantime until 2027 comes out, I will be sticking with 2025.

In am retired and just want a hobby.  I used this years ago, but have not used it in a good while.  I suppose I could  install it on my new laptop and use it as is, but would like to take advantage of all the new  bells and whistles that are available.  I forgot to mention, it is Elements 10. 

When I go. Inside my family name not correct, one a word miss and. Mistake?! 

The signature function stopped working and i get a blocked option. I cannot close by clicking the x.I have a paid version of Acrobat, I erased the program and reinstalled it.

I tried opening Photoshop this morning but I kept getting a message that it cannot open. I went to my Creative Cloud and it said Photoshop was not installed. It directed me to use Photoshop on the web browser. I downloaded the DMG file and opened it (working on a MAC) and it now works but ALL my Actions, Presets and Brushes from years of collection are gone. How do I get them back?

I’ve been using RoboHelp 2017 for the last 8 years. I used the program all day yesterday. I tried to open it today, but received an error saying “Unable to start your subscription for Adobe RoboHelp.” I have a serial number for this product, not a subscription. I sent a message to Adobe tech support hours ago and have not received a response. I’m currently working on three projects with deadlines fast approaching. Does anyone have an suggestions other than waiting for tech support?Edit: I also have an active subscription to RoboHelp 2026, but upgrading these projects is not an option. I need to use 2017. 

Yesterday I did a search for images in LR using the word “car” and it brought up all images that contained a car. Today I got no images and the “cute” message telling me I’d found a black hole. If that feature is gone, LR becomes close to useless. 

Hello,On this picture, I have opened it in Acrobat Pro, and I have used “Scan § OCR” in order to OCR it, but I am unable to edit the text. Why ?  

Hi there, I’ve been struggling with a recurring bug in Lightroom Classic (v14.3.1) related to the AI-based Remove tool and the “Update AI Settings” prompt. Here’s what’s happening: I’ll use the Remove tool on an image and allow it to finish processing.I’ll then move to another image and continue editing.When I return to the original image a few minutes later, the removed object has reappeared.A triangle with an exclamation point shows up, prompting me to “Update AI Settings” — even though I’ve already done this previously.This cycle keeps repeating, and edits don’t stick.     What I’ve tried (and confirmed):  I’m running Lightroom Classic v14.3.1 on Windows 11.GPU settings are set to “Auto”, but I also tried manually enabling full GPU acceleration.I’ve restarted Lightroom, reinstalled Lightroom, and even paused cloud syncing.I’ve waited for the AI edit to finish before moving to another image.I cleared the masking cache by deleting the Helpe

I had cancelled before the trial ended, the trial ended and I got charged regardless - my subscription was converted to a a paid subscription.I noticed the credit card charge today.As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund. 

I don’t know which asset. Help!

Hello, I have a question about inpainting with Generative Fill in Adobe Photoshop. Two months ago, I could simply use a rectangular selection tool on a photo, and the AI would inpaint it flawlessly, with seamless continuation of clothing color and skin tone. Now, however, the results are messy the inpainting doesn't match the surrounding image, and sometime generates an entirely new, different-looking person within the selection. 

Instale la version 2021 (22.0) y al querer licuar ua imagen no puedo hacerlo. dentro del filtro no se ve mi imagen y se ve todo gris. No puedo usarlo. No se como solucionarlo

ProductAEM 6.5.2.LTSPlatformFortifySteps to reproduceSubmit application to Fortify, and scanThe URL the client will be redirected to is read at val() in image.js on line 120.The data is sent at open() in image.js on line 485.

テレビなどでよく上にある帯があると思うのですが、添付の様に帯のテキストが長くなったり短かかったりすると、帯の形が徐々に変わってしまいます。こちらの対処法はありますでしょうか？ [タイトルを編集しました：モデレーター]

I figured it out

Hacked Account, Subscription Cancelled & Terms Violation Appeal — Need Advice Hello Adobe Stock Community,I need advice regarding my Adobe Stock Contributor account. My Adobe Stock account was hacked, and at the same time my original Gmail account was also compromised. Because of this, I lost control of my Adobe account. After I recovered my Gmail and regained access, I contacted Adobe Support and explained that my Adobe account had been hacked. The Adobe Support agent told me to create a new Gmail address and create a new Adobe account.   I followed the instructions given by Adobe Support. I created a new Gmail address and also provided genuine evidence proving my identity and explaining what had happened.However, my case was later closed. I was then told that there had been a Terms of Use violation and that I needed to submit an appeal.I submitted the appeal, but I have not received any response yet.I would like to ask other Adobe Stock contributors:How long did you have to wait

HOW CAN I FIX THIS PROBLEM?The Eyedropper Tool in Photoshop Beta is not working properly. When I move the cursor over a specific color, it detects and displays a different shade than the actual color.For example, when I click on a dark blue color, the Eyedropper Tool may select a different shade of blue. As I move the cursor around the same area, it continues to show different shades instead of accurately detecting the color under the cursor.I have been experiencing this issue for a long time, and it makes it difficult to accurately pick colors from an image. example: eyedropper tool is in the center of the circle but a lighter shade of green than it should be.😫 

how to apply to selected videoclips an effect that I have saved ? 

I’ve only been using AE for a year or so. Usually doing the same thing, special effects with video and graphics over a music track. Over 100 videos, never had a problem. This time my pre comp is 10m 50, shows as 10m 50 in the file info, when I play MP4 on QuickTime Player it’s 10m 50 but it shows as about 9m when I imported the MP4 into the main project. Which throws all of my effects out of sync with the music.  I should add that I’m using the  MP4 more than once in the total project.Also, for info, the project was giving my iMac a hard time with all of the effects which is why I rendered the pre comp and imported it back in.I always use standard settings in the Media Encoder. The main video in the comp is the same FPS as the pre comp. I’m at a loss. I’m not sure which other screenshots would help.I hope this makes sense……...Can anybody help me please?