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Alguien que me ayude, todo el día he intentado realizar cambio de plan por la administración de productos, veo malas intenciones por tratarse de un cambio más económico y sale error del sistema, no responden por chat.¿Alguien me puede ayudar?

I click “Apply,” but it refuses to do its job. Premiere has a very unruly tool. I've already reset the settings! Please don't mention them anymore—just tell me how to fix this.    

I am trying to cut this image with the grid tool and divide it evenly. It is a png but I do not know how to vectorize something like this. Is there a tool in Ai or the suite that can cut this up? Thank you. 

Under my Adobe ID account billing statements, I see a list of invoices, but no receipts for subscription products.  When I buy a subscription product, I get an e-mail that says "thanks for your purchase" to confirm I paid, but I only get that e-mail once, not each month when my card is charged.  I can log on to see the list of invoices in billing history, but they only say how much I was billed.  The invoices do not show how much I paid for what I was billed, or when the card was charged, or what the last four digits of the card number were.  That's the difference between an invoice and a receipt.  Businesses need receipts to confirm that they paid for invoices, to prove business expenses for taxes.  It's business 101.If this does not belong in "Downloading, Installing, Setting Up" please let me know what category this should be in.

How do I obtain the PrefixNumber for an InDesign C++ SDK plug-in?

I have a current subscription to Acrobat and I'd been using it without any issues for years. Today, the app installed on my computer is not allowing me to edit a document and instead forcing me to upgrade to a Pro subscription with other apps. Editing a pdf is definitely included in my subscription, so why am I forced to upgrade? I can't select to opt out or anything either and it's hindering my work. Can someone tell me how I can stop this?

プレミアプロ26.3.2（Windows11）文字起こしからキャプションを作ったときのテキスト枠がテキストに対して大きすぎるエリアができてしまいます。また、そのキャプションをグラフィックにすると、大きい枠のままアンカーポイントが左上にできてしまいます。以前は、適度な大きさのテキスト枠で左下にアンカーポイントになっていたのですが、何かの拍子に大きなテキスト枠と左上のアンカーポイントになってしまいました。元に戻したいのですが、どうすればよいのでしょう？[Premiere フォーラムへ移動しました：モデレーター]

So I have been trying to fix this problem for so long and I cannot seem to figure it out. Whenever I go to select an object, keep in mind the object is very clear, it literally does nothing. It maybe buffers for a second or two but then nothing selects and the mask just goes away. Every single other ai feature in lightroom classic works for me, including subject and denoise. This is the only one that doesn't seem to work. I also just recently upgraded my GPU so it is completely updated and meets the requirements for adobe lightroom classic. I am also on the most recent version of lightroom, 15.1.1. If anyone has a solution to this please reply because this has been driving me nuts. Thank you!

Fireflyの生成AIのクレジット購入についての質問です。Creative Cloudグループ版を使用しているのですが、Fireflyのクレジット追加購入のボタンが押せません。特定のユーザーだけにクレジット追加したい場合はどのようにすればよいのでしょうか？

I’m trying to create a new portfolio and I'm uploading photos straight from my computer. When I go to update site, when I look at it the photos I uploaded have NOT BEEN PUBLISHED! Then when I go back to edit website the uploaded photos disappeared. I have tried multiple times in a row, closed out of browser, and restarted my computer. I have used the portfolio builder in the past for other websites and haven't had this issue. I really need this sorted ASAP

How can i download my projects (videos and images) from Adobe Portfolio page? I want to take a break from the signature but keep the archives in my computer. Thanks!

The Keyboard shortcuts ( 1, 2, 3, 4) for switching cameras in a multicam edit are not working. I tried switching back to the default shortcut keys, tried reinstalling premierepro, but nothing worked.What ultimately did work was simply creating a new sequence, and copying the content over to the new sequence.So has to be some sort of bug.

I have a new Apple M4Pro MacBook Laptop and I am trying to connect 2 external ASUS PA279CRV Monitors to use with Adobe Premiere 2026.   Using 1 external monitor and the laptop screen works perfectly.  The problem arises when I try to use 2 external monitors.  When I have the second monitor running, Premiere crashes when I try to open it up.  I am usually able to get the project up, but then it pinwheels and crashes.   Everything else with the 2nd monitor appears to be fine until I open Premiere.The first monitor is connected via the HDMI port on the laptop.  The 2nd monitor is connected thru a USB-C port via a USB-C->HDMI adapter.I’m not sure if this is a MAC setting or a Premiere setting, or if this is even possible at all. Thanks

I filed an urgent DMCA copyright ticket (Case ID: 957291) with copyright-stock@adobe.com on Aug 1st regarding widespread theft of my portfolio by user #210037094. It has been over a week and the stolen assets are still live. I need an internal escalation to the IP compliance team today.Sean PavoneSean Pavone PhotoContributor ID: 201749477.

Hello Adobe Staff and Community Experts,My Adobe Stock Contributor account was deactivated 5 months ago. I submitted an appeal back then, but I have not received any status update yet.Recently, I contacted Adobe Support via Live Chat and got my case escalated to the team.My portfolio contains over 6,000 motion graphics/video files created in full compliance with Adobe's guidelines. Since I have been waiting for a long time, could an Adobe Staff member please check my account status or guide me on how to get an update from the Compliance Team?Any assistance would be greatly appreciated.Thank you

I am using Adobe Express and want to delete a project that has been saved. I cannot seem to find an easy way to do this, can anyone help? 

I can't get Lightroom Classic to launch. When I try to I get spinning wheel while the computer thinks about it for a second then nothing happens, but Lightroom Classic shows up as a Background Process in Task Manager. This only happens with Lightroom Classic, I also have Photoshop and Lightroom (not classic) and both of those work with no issue. I have tried un-installing + reinstalling including using Adobe Creative Cloud Cleaner but always with the same result (everything except Lightroom Classic works). Is anyone able to help or experienced something similar? Details below. Creative Cloud 5.3.1.470Lightroom Classic 10.0Windows 10 Pro Version 20H2 

when I try to use any other video generator BESIDES the awful Veo from google. Kling, Seedance, they all bug. It feels like a scam if I’m being honest. Why only the worst generator is working? Be for real...

Since the latest photoshop update (27.9.1) when I choose Quick Action>View More all the choices are hidden behind my panels. I literally have to move my panels over to be able to see what's behind. it. Is there a fix for this? 

Please bring back Manual Noise Reduction sliders for JPEGs on iPad/Mobile.The new AI Denoise update 11.5.1 14/08/2026 is great for RAW, but removing the manual Noise Reduction sliders completely breaks the workflow for JPEG users.Since AI Denoise only supports RAW files, JPEG photos currently have zero noise reduction options on iPad/Mobile. Not everyone has the storage or workflow to shoot exclusively in RAW. Please bring back the traditional manual sliders (Luminance & Color) alongside the new AI feature so we can still reduce noise on JPEG files.

a “focus stack” has masks.  There are some errors so I want toedit the masks with paint brush, black or white.  They wont edit.ThanksSteve z

Hey everyone,I’m hoping to get some clarity here—and maybe see if others are having the same experience.I’ve been using Firefly and have been really disappointed to learn that every generative attempt, even the ones that completely miss the prompt, are still deducted from my monthly credits. I’m talking about outputs that are unusable or totally off-base—yet they still cost me credits like they were successful.Is this how it’s supposed to work? Are we all basically paying for misfires? If so, is there any kind ofrecourse for credits lost due to bad generations? It feels like we’re being charged for the platform’s errors, and I can’t be the only one who finds that frustrating. I burnt through an entire months credits on one image... Would love to hear what others are experiencing or if there’s a way to report this for reimbursement.Thanks,I'm working on a System Model XPS 8930 Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz, 3000 Mhz, 8 Core(s), 8 Logical Processor(s) runniung windows

I want payout from Adobe stock. But it is failing repeatedly without mentioning any reason. How to get the payment ?

Depuis la mise à jour 14.5, mes correcion par IA générative génèrent toute une erreur : Le service ne répond pas, veuillez vérifier vore connecion internet. Bien évidemment ma connection fonctionne correctement...

Hello Behance Trust & Safety Team,I would like to appeal the spam restriction placed on my Behance account.I am a professional packaging and brand designer, and Behance has been my primary portfolio for several years. All projects published on my profile are my original work created for real clients or personal case studies. I have never uploaded copied content or intentionally violated the Behance Community Guidelines.I understand the importance of protecting the platform from spam and artificial activity. If any activity associated with my account was interpreted as suspicious, it was never my intention to manipulate the platform or violate its policies.This restriction has a significant impact on my business, as Behance is my primary way of connecting with potential clients.I respectfully request a manual review of my account. If there is a specific issue that triggered this restriction, I would greatly appreciate any information or guidance so I can ensure full compliance with