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I cancelled my Adobe scan monthly subscription immediately which was accidentally subscribed, i.e. before expiry of trial period but google acknowledgment email for subscription cancellation says no refund. Is there some error. I saw there was trial period of 7 days. Why was it charged immediately and will I be getting a refund?

Hi, I'm using Fresco on iPad, all of a sudden I can't do anything on it. I decide to restart iPad. Then I can't open my file (in which I have spent all day working on it!) It tells me: "this document does not appear to be a valid psd file fresco" I was in Fresco though. I wasn't trying to open it in Photoshop.  Help? Thanks   

Just roll it back. 

I’m having multiple issues with a project and rather than trying to explain in detail every problem, It’d be a whole lot easier to just share my screen with an After Effects expert and show them what the problems are.

Cannot activate 2013 Acrobat Pro XI after transferring to new laptop. Worked fine before.The standard answers do not work. I get it that it is ‘not supported’. However it can still be downloaded from the website and how much ‘support’ is required. Just allow activation and leave me alone.

J’ai une licence Creative Cloud Pro que je souhaite transférer vers une nouvelle licence qui est payée par l’école MJM dans laquelle j’enseigne. Comment faire ? 

 The four triangular holes are not expected; they just appear only when I export it. I don't know what to do to export something that does not have those holes.

We are running Photoshop and Illustrator in an enterprise environment and we don't want creative cloud on this environment. Unfortunately, every time you deploy Photoshop or Illustrator on a server, this "creative cloud" malware/virus auto-installs itself (this is what makes it a malware/virus). I have blocked creative cloud in the firewall, and have become pretty adept at finding all the pieces of this malware/virus and removing it, but is there a way to ensure it never installs in the first place? Thanks. I'm getting absolutely sick and tired of this, I'm looking to a way to have it reported as a virus and added to my anti-virus malware/virus definitions. 

Minha conta está sendo usanda em Dois MACs, então:PARA DE QUERER ATUALIZAR A SENHA TODA VEZ!PARE DE DESLOGAR AS CONTAS QUANDO UM ENTRAR!só quero trabalhar em paz.

Desde esta mañana, illustrator me da un problema que me impide trabajar. Tiene una latencia enorme entre el click (o cualquier imput de comando rápido de teclado) y la acción. Al clicar para seleccionar cualquier cosa tarda varios segundos en seleccionar. Si en ese proceso muevo el ratón, arrastra la pieza. Estoy ahora mismo editando tablas y mapas, y es imposible trabajar. Me pasa en Illustrator 25 pero en el 24 y el 23 he probado y pasa igual. No tengo plugins instalados. En PC con windows funciona sin problema, no da este problema. Por decirlo de algún modo, la acción se queda pegada. Por ejemplo, si pulso barra espaciadora para desplazar, la mano se queda bloqueada, tengo que volver a pulsar la barra espaciadora, no me activa ningún otro comando rápido hasta que la vuelvo a pulsar.  Esto no me había sucedido antes, llevo así desde esta mañana.

J'ai une cinquantaine de rond dont je veux ajouter un décalage extèrieure de 0,07 mm sur chacun des ronds. Le décalage ne se fait qu'à moitier car la plupart des ronds ne sont pas joints individuellement. Si je les sélectionne tous et que je les joints, ils sont tous mélangés ensemble. Comment joindre chaque rond individuellement sans le faire un par un ?

Hello, I have problem with my monthly payments, I am a student and my monthly bill has increased for no partycular reason Can someone please explain how to I go back to paying only student subscription, bc I see that you can still chose that planThanks!

images not loading in any of my boardscleared cache and refreshed, deleted cookies, nothing helps  

Creative Cloud デスクトップアプリをCドライブではなくDドライブに保存したのですが、インストーラーを起動するとすぐにインストールが始まりCドライブに保存されてしまいます。Dドライブを指定して保存する方法はありますでしょうか。[Creative Cloudのダウンロードとインストールへ移動しました：モデレーター]

My Premiere Team Projects keeps showing “Disconnected,” while other collaborators can open the same project normally. I’ve tried signing out of Creative Cloud and signing back in, restarting, and switching networks, but none of these steps resolved the issue. The problem occurs in both versions 26.3.0 and 26.5.2.The Local Hub logs repeatedly show: “Unable to login to remote hub, status: 400.” 

Hi everyone, I'm currently working on a project that involves analyzing financial statistics and data. I'm wondering if Adobe Acrobat has any features or tools that can help with this task? Specifically, I'm interested in ways to easily import financial data into Acrobat, perform calculations, and visualize the data. Any tips or suggestions would be greatly appreciated!

I am looking to purchase a Dell desktop computer for use with Creative Cloud for Photographers (both Photoshop and Lightroom). Can you give me some guidance as to system requirements for the desktop and the monitor for decent performance? Any caveats to avoid? Do I need to go with a Dell Tower? I am not a professional photographer but am serious about my photography. Thanks.

One feature I still find lacking after switching from Apple Aperture is the ability to “split folders based on shooting time.”This feature splits the folder if the interval between shots exceeds a specified duration.

I’m currently working on a game app and want to use Claude to help with the ideas, UI, layouts, and possibly some of the coding, while using Adobe for the actual visual design and assets.I’m a little confused about the best workflow, though. Should I create the UI and game assets in Adobe first and then use Claude to help build them into the app, or should I use Claude to generate the basic structure and design ideas first and then refine everything in Adobe?If anyone has used Claude together with Adobe Illustrator for a game app project, I’d really appreciate some advice on how you approached the workflow and which Adobe tools you found most useful.

Creative Cloud will not load. Throws error code 190: system requirements not met. I receive this on the same computer where I have accessed all my Adobe apps for 5 years, and there have been no changes to to the system. No further information about the code, such as which requirements are not met, are provided. How can I resolve this issue with no information to go on? 

Is it not possible to use "Track Changes" in footnotes? Is this by design, or is it a bug?

Hello! I’m still learning how to use Illustrator so apologies for any basic stuff I might miss. I’m trying to make an image similar to this (this was created with another software): As you can see, the rectangle with text is clipped into the bigger oval. Now, when I wanted to recreate the same clipping in Illustrator, the offset lines (inner straight and dotted lines) are now gone. I used the cut-draw inside-paste and get the result in rightI tried a workaround by creating a new shape over the existing one, but you can see there’s a hairline gap now… Is there any other way to make the intended result doable? The pathfinder methods to cut the rectangle also didn’t work.

Hello Adobe Team, I would like to share a product concept for Adobe Premiere Pro: an AI editing agent that operates directly inside Premiere and can understand, modify, and execute changes on the user's existing project and timeline. The concept is similar to how modern coding agents operate inside development environments. Instead of simply generating suggestions or a separate finished video, the agent would be able to inspect the Premiere project, understand the timeline, analyze footage and transcripts, search available media, and execute editing operations directly within the project. For example, an editor could write: “Turn this interview into a 45-second vertical short. Remove pauses and repetitions, keep the strongest statements, add captions, use relevant B-roll from my project, and make the pacing faster.” The agent would then analyze the project, create an editing plan, execute the changes, and allow the editor to continue refining the result conversationally. The key idea i

After a recent update, my InDesign is now showing all these stupid pop-ups the whole time. Screenshot attached.  To be absolutely clear, I am talking about the entire dialogue box, not the tool-tip illustrateed in a section of the dialogue box shown.   How do I kill them off once and for all ?  I've looked through Preferences but canot spot anything obvious.       <Title renamed by MOD>

Any and every file I import from Cinema 4D into After Effects has the sequence much shorter than the file in Cinema 4D. But it is always 3 seconds long. I have adjusted the length in Cinema 4D. I have also clean installed after effects and all. I am on a mac with the newest version of the OS and the Cloud.