Resuelto

I need to cancel whatever subscription I have with Adobe for the time being. Someone call or email me with how to do this, please. thank you!

Meu chat não esta respondendo o comando. 

I suscribed from my mobile app. I’m trying to acces my subscription from my desktop app but not able to do it

Hello,I am writing to request urgent assistance regarding my Adobe Stock contributor account.On May 7, I submitted a support ticket to cancel my agreement for the Free Collection Video (4 files for annual and 3 files for lifetime), request the permanent removal of these files, and return the bonus payment.Support responded and assured me that the files would be deleted within 48 hours. However, the files are still active in the system. I sent a follow-up email on May 13 to check the progress, but I have not received any response since then.Could a Community Manager or Moderator please help escalate this ticket to the Adobe Stock team? I want to ensure these assets are removed as previously agreed.My Case ID is 00510876, 00513937Thank you for your help.

I asked Firefly to generate a video with the following instructions: “Make a five second video of Trump reading from a large book to a crowd of Maga fans. The book catches on fire during his reading.” It won’t.

Bonjour, je vous écris car chaque mois, je suis prélevé de ma banque pour un abonnement que j’aurai chez vous pourtant je ne pense pas en avoir un. Pouvez-vous regarder dans votre base de données et l’annuler s’il vous plaît. 

Je me permets de vous écrire car chaque mois, je suis prélevé de CHF 17.30 alors que je n’ai pas d’abonnement en cours. Je ne comprends donc pas.

I accidentally subscribed to this app, then I requested a refund. I received an email confirming that my refund was approved, but the money has not been returned to the bank account used for the payment.

I subscribed on premium, saying it's trial.i need my refound

Hello all, I am encountering an issue when using MergePDF Power Automate step. So far, I have followed https://blog.developer.adobe.com/merging-documents-using-microsoft-power-automate-69a68e46081b.     Below is The results of testing my flow with the error "CORRUPT_DOCUMENT: The input file appears to be corrupted and cannot be processed" Here is also a snippet of the parameter input. I see that the files are sent as Base64 encoded. I decoded these and am able to view the PDFs which tell me they are valid documents.  parameters":{"Files Array/outputFileName":"merged.pdf","Files Array/files":["[{\"$content-type\":\"application/octet-stream\",\"$content\":\"JVBERi0xLjcNJeLjz9MNCjc1IDAgb2JqDTw8L0ZpbHRlci9GbGF0ZURlY29kZS9GaXJzdCAxOTUvTGVuZ3RoIDQxOC9OIDI3L1R5cGUvT2JqU3RtPj5zdHJlYW0NCmjenFXbahsxEP2V8wcrjWZ0gZCHkvYlNATHb6EPbipCwekGY0P995nVbBJDssXqgziLdM7MaC5aCnCghJxAGcSE4EHFI+gXM0JAKLoYPJ0JOBeECNEVEiTrWUYMTmmIKYMdEkWwR0oqImQicFAHTk2g+AQWlBTAEd6pfU6K6oMz

How can a website design be adjusted in Adobe Photoshop when it looks too artificial, flat, or unrealistic, and the goal is to make the layout, colors, images, and overall appearance feel more natural, genuine, and believable?

投稿先を間違えたので、本件はクローズします。---------------------------------------------------------------Adobeサポートチーム様現在、Windows Shell API を使用して PDF のサムネイルを取得する Windows デスクトップアプリケーションを開発しております。 【環境】OS：Windows 11 23H2 PDFビューア：Adobe Acrobat Reader DC（最新版、インストール直後） アーキテクチャ：64bit 使用API：IExtractImage（Shell のサムネイルプロバイダ経由） 【問題の概要】IExtractImage を用いてサムネイルを取得する際に、IExtractImage::Extract の呼び出しが断続的に E_FAIL を返し、サムネイル画像の生成に失敗します。 【重要な観察事項】同一の PDF ファイルは Windows Explorer 上では正常にサムネイル表示されます。 特定の PDF ファイルで必ず再現します。 アプリケーションを複数回再起動すると、成功する場合があります。 本現象は Acrobat Reader DC 以降のバージョンで確認されています。 独自APIや非公開APIは使用しておらず、標準の Windows Shell API のみを利用しています。 【再現手順】PDF ファイルに対して IExtractImage を初期化 IExtractImage::Extract を呼び出し E_FAIL が返され、サムネイル取得に失敗する同一ファイルで Explorer ではサムネイル表示が可能であることから、Acrobat の PDF サムネイルハンドラが IExtractImage 経由で呼び出される際の挙動に起因する問題ではないかと考えております。 【確認事項】本件は Acrobat の PDF サムネイル用 Shell 拡張における既知の問題でしょうか？ IExtractImage 経由で Acrobat Reader DC を使用する際に、制約や必要な初期化条件はありますでしょうか？ 推奨される回避策や代替手段があればご教示ください。また、パスワード付き PDF の場合の挙動についても併せて確認したく存じます。 お手

キーフレームを隣の点に向かってドラッグすると、そこで止まるべきです。あらゆるDAW・NLE・オーディオエディターがこれを実装しています。Premiere Pro だけが実装していません。結果として、2点を近づけて垂直なカーブを作ろうとすると、ドラッグしている点が隣の点を軽々と追い越して逆方向に進み、意図したフェードが真逆のカーブに化けます。 こちらの修正を強く希望します

モノ→ステレオ差し替えでタイムラインの音声が修復されない「フッテージの置き換え」でモノをステレオに差し替えても、タイムライン上のクリップは一切反映されません。TL AudioClip の SecondaryContent[1] の ChannelIndex が 0xFFFFFFFF という無効な値のまま放置され、右チャンネルが消えた状態になります。ユーザーには何も通知されません。逆のステレオ→モノは正しく動きます。なぜ片方向しか実装されていないのか、理解に苦しみます。私はこの問題を .prproj ファイルをデコードして XML を直接解析することでようやく発見し、Python スクリプトを書いて手動でパッチを当てるという対処を取りました。プロのエディターがすべきことではありません。

My current 2TB Samsung SSD drive which has approximately 1.5 TB of Lightroom files and catalogue etc (in other words everything) is currently formatted EXFAT. I want to move all of my LR onto another external drive - then reformat my current SSD drive and then bring all of the Lightroom files back onto the original (now reformatted) SSD drive.Two questions:What are the safest process steps for copying 1.5TB of LR files from the original SSD over to another external hard drive (whilst the original SSD drive is reformatted) and then back onto the original (now reformatted) SSD without risking any data corruption or problems? Is APFS or macOS Extended (Journaled) the best format for stable, long-term data storage for regular LR usage on an SSD?I not planning on using/sharing the drive with a PC in the future.I have 2 backups of my LR - one on a second SSD and one on an HDD. I am planning on also reformatting my backup SSD once I have worked out the above steps.Or is it easiest and safest

Maybe by removing the 20GB storage and only allow local storage?I live in Denmark, where 25% is added in tax so it become almost $29 a month for the cheapest option with 20GB. Not everyone is rich in Denmark and as a hobbyist it is quit a lot.

I have complicated PDF files/tables in Arabic that need to be edited and brought back into my Indesign layout.  I have tried in Acrobat pro but the flow is wrong.  the edits are appearing left to right not right to left and when I add sentences they are not being inserted in the correct places.I have also tried converting them in InDesign and Illustrator both disastrous results.  I am at a loss, any suggestions?  Thanks you 

In addition to running Prem Elem 2018 on ONE older laptop (“Huawei2018”), I installed the program on a new Lenovo laptop (named “Lenovo2024”) in 2024. That all worked fine until I recently had to completely reinstall Win 11 and replace the motherboard on “Lenovo2024”. But now when I tried to reinstall A.P.E. on that laptop, I get the following error that says “The serial number is already in use by the maximum allowed computers. You need to deactivate another computer to use this product”.But the message doesn’t give a clue on how to do this. The Adobe webpages don’t seem to show (as least from what I can find) a list of my current activated computers so that I can deactivate one of them.) To be clear, I want to keep “Huawei2018” active, but want to deactivate any other instances of activation on any other computers, thus leaving room to activate the license on my recently rebuilt “Lenovo2024). This shouldn’t be so hard to do!Suggests would be welcome. Thank you!  

Hello.I would like to duplicate my default site and continue to edit it as a new site (create a second site in the portfolio based on my existing site.). For example, I have some clients who I don't want to show the full version of the site. I would like to select just some projects and show them and I would like to use a design based on my existing site.It would be better not to do this from scratch each time.Is it possible?Thanks.

I have severe performance degradation after upgrading to Tahoe 26.5Anyone else experience this? Any knwon fix?   This is what AI says: The lag you are seeing in Adobe Camera Raw on macOS Tahoe 26.5 ties directly to major, structural under-the-hood rewrites Apple executed in the OS's graphics architecture.Rather than a minor bug fix patch, 26.5 introduced critical backend adjustments to support Metal 4 and completely overhauled the system's core GPU kernel extensions (the AGX driver series that handles Apple Silicon graphics processing). These updates changed how the operating system handles heavy graphical workloads:GPU Driver Architecture Restructuring (AGX series): Apple pushed massive updates to the AGX kernel extensions in 26.5, modifying how the OS manages local GPU hardware execution, stepping away from the compiler logic used in 26.4. Metal 4 Framework Enforcement: The update aggressively shifts resources toward Metal 4 pipeline optimization, modifying how apps invoke command en

I want to publish my interactive pdf file online, but i get this error message everytime when i do so, anyone know how i can fix it?  

Hello,my laptop has no AVX2-support (Core i7 3rd Generation) and when I try to install Photoshop on it it fails.I know that the laptop is old but it is still fast enough for me.I read that PS 25.7 should run on that CPU.But in the CreateiveCloudCenter I canot download old versions anymore.Where do I get an old version of PS?I pay 750 Euro every year to adobe and cannot access old versions? Did I miss something? Greetings Stefan

Hi there,Something has gone horribly wrong with Photoshop 2023, select & mask tool, specifially when I click 'select subject'. It comes up with a message saying "Couldn’t find a subject to select.There might not be prominent objects in the image." This is 100% not true. I am using a high quality Getty image, I've never had problems with Getty images ever before, and this one doesn't evn have a particularly busy background. As a test I re-installed an earlier verison of 2022, and it selects the subject perfectly. This bug MUST be fixed because something is terrible wrong here and the latest update didn't even fix it. FYIThis problem initially persisted on version 24.0.1, and then today I noticed an update to 24.1.0 hoping this was a fix to look forward to, and still no luck. I have also included a screen grab so you can see my settings (which have never changed, so there's no reason why it would be affected).

Please put generative fill and photo editing back on my app! Its not showing up

How do I unsubscribe from this