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I have two lines in Illustrator. Both are specced a magenta. The line drawn with the pencil looks magenta as you would expect. The second line is drawn with the paintbrush tool and looks like a weird purple colour even though it’s specced exactly the same as the other line for 100% magenta.A) WhyB) How do i fix my brush-drawn line to actually be the colour it should be? I’ve added two screengrabs…Any help will be greatly appreciated. 

So I just did the most recent update for Lightroom Classic through CC. When I opened it I noticed the AI Denoise option has been replaced. When I selected the denoise option the following errors happened in the pictures attached. Any ideas to fix this?

Hello, I have a question about a Lightroom subscription refund.My Lightroom subscription was automatically renewed because I forgot to cancel it before the next billing period. The payment was charged two days ago, and I cancelled the subscription on the same day after noticing the charge.I understand that refunds are usually only available within 14 days of the initial purchase, but I wanted to ask if there is any possibility of getting a refund for this renewal payment as a one-time exception.Has anyone had a similar situation, or does anyone know if Adobe support can help with this kind of request?Thank you for your help.

I have some presets that I'd like to load into Lightroom mobile, but it seems impossible for me to do that, is there a specific feature in the app that I have to use?

 Hi everyone,I’m investigating a compatibility issue affecting my Photoshop plugin, Lipika.Users reported receiving “Compatible app required” in Creative Cloud Desktop even when their installed Photoshop version appears to meet the declared requirements.To address this, I republished the plugin and reduced the minimum supported version:• Previous minimum version: Photoshop 24.2.0+• Updated minimum version: Photoshop 24.0.0+Goal: Support Photoshop 24.0.0 and newer (including latest releases).However, the issue still persists.Current environment:• Plugin: Lipika (latest published version)• Installed Photoshop: 27.4.0 Release• Manifest host.minVersion: 24.0.0• Creative Cloud Desktop still shows “Compatible app required” and suggests installing a newer Photoshop version.I’ve attached:• Compatibility error screenshot• Installed Photoshop version screenshot• Manifest configuration screenshotQuestions: Does Creative Cloud Desktop cache compatibility data after publishing updates? Is compati

 I have tried three methods, none seem to work. I use the 2026 version of Premiere Pro. Any suggestions?

Hola a todos,Escribo a la comunidad porque tengo un problema al intentar activar mi suscripción tras canjear un código.Detalles del caso: Acción realizada: Canjeé un código promocional de 1 mes de Creative Cloud a través del sitio web oficial (https://redeem.adobe.com/). Resultado en web: La página procesó el código y me confirmó que el canje se había realizado correctamente. Problema: Al intentar abrir o utilizar cualquier aplicación de Adobe, el programa me indica que no hay ninguna suscripción activa o que el código realmente no se ha canjeado, impidiéndome usar los programas. Verificaciones que he realizado: Estoy iniciando sesión con el mismo correo electrónico / Adobe ID con el que realicé el canje. (Opcional: He probado a cerrar sesión y volver a iniciarla en la app de Creative Cloud Desktop, pero el problema persiste). ¿A alguien más le ha ocurrido esto o sabe cómo solucionarlo? ¿Podría un agente de soporte de Adobe o un moderador revisar el estado de mi transacción?Agrad

I cancelled my free trial before it ended but yesterday discovered that Adobe has been billing me every month for $19.99. I expect a refund but can NOT find anything resembling ‘customer support’.I asked Google:“Is Adobe's system rigged to make it difficult to cancel?”Yes, Adobe’s subscription and cancellation system has been heavily criticized and legally challenged for being intentionally designed to make cancellation difficult.Adobe agreed to a $150 million settlement with the U.S. Department of Justice and Federal Trade Commission in March 2026. The lawsuit accused Adobe of hiding early termination fees in fine print and making online subscription cancellations confusing or difficult, violating the Restore Online Shoppers’ Confidence Act (ROSCA) 

Upon checking my bank account yesterday I noticed a $377+ taken out of my bank account for the Adobe Creative Cloud subscription. While checking into this matter, there was an auto renewal that happened on March 4th. I canceled my subscription right away and tried talking to a support member right away about receiving a refund.They are refusing to give a refund, saying that it's because I cancelled the subscription. The payment was still pending in my bank account and it has been two days after the auto renewal. It's not like I was using Creative Cloud for  a few months and decided I need a refund.I have never had such a problem with such a large company and have received much better customer service from smaller companies. How do think they not giving a refund for a subscription that was cancelled after two days will make me want to purchase the Creative Cloud when I may need it in the future? It won't.

Hello,I am trying to cancel my Adobe subscription, but the system prevents me from doing so due to a payment issue.I no longer wish to continue using the service and would like to cancel my plan immediately.I am also unable to access live chat support from my region.Please help me cancel my subscription and confirm that no further charges will be made.Thank you.

I cancelled my Creative Cloud Pro subscription (Cancellation Number: AB08238003264CAU) on 20 JUL 2026. As the Annual subscription (prepaid) was renewed on 19 JUL 2026, and then cancelled on 20 JUL 2026 this puts my cancellation well within the 14 day refund policy period.Since the cancellation, I have not received any further updates or confirmation regarding my refund, and would like to confirm a date when my funds will be refunded to my payment method. REF: https://www.adobe.com/au/legal/subscription-terms.html Annual Contract, prepaid - “If you cancel within 14 days of your initial order, you’ll be fully refunded.”

I used Adobe trial in June, then I connected my payment account to Adobe, then on the 7th of August this year when my pocket money was sent to my e-wallet, suddenly my balance was deducted by Adobe, and the next payment will be paid on August 10, I am really confused I don't have any more money, how can I get a refund, please help me to refund

I want to find the customer service that can assist me in refund

Hello everyone,I accidentally purchased an Adobe Stock – 10 assets/month + AI Studio subscription today.The payment was charged to my card, and I canceled the subscription almost immediately afterward (within a few minutes). I received the cancellation confirmation email, but there is no mention of a refund. In my Adobe account, I only see the invoice, not a refund.Unfortunately, I haven't been able to access Adobe's live chat support because the chat option doesn't appear for me.Has anyone experienced something similar?Is there still a chance to receive a full refund since I canceled right after the purchase and did not use the subscription at all?Any advice would be greatly appreciated. Thank you

Ich habe dieses Problem hier schon einmal gepostet, finde es aber leider nicht mehr. Wenn ich einem Objekt einen Schlagschatten zuordne und dieses Objekt danach auf meiner Seite verschiebe, verschiebt sich auch der Schlagschatten völlig willkürlich. Passiert auch mit Objekten, die bereits einen Schlagschatten haben. Der Fehler lässt sich in jedem ID Dokument reproduzieren und scheint ein Darstellungsproblem zu sein. Sobald ich das Dokument schließe und danach wieder öffne ist alles in Ordnung. CPU Vorschau ein bzw. ausschalten bringt keine Verbesserung. Ich vermute einen Bug im Programm. Ich frage mich nur, warum dieser nicht schon längst behoben wurde. der Schatten wird über Effekt → Schlagschatten erstellt   korrekte Darstellungfalsche Darstellungen sobald ich das Objekt verschiebe   Indesign 2026, version 21.2OS Tahoe 26.3.1 Video kann man sich hier herunterladenVideo

I cancelled my free trial subsciption sometime back and apparently i had network issues so the cancellation didn’t go through. I only got to know yesterday that i had been debited of UDS 35.99. I want a refund?

A static shot taken with a tripod. An object is lying on the table in the frame. I need to remove the slight, barely noticeable shake from the tripod so that the shot is perfectly steady. For some reason, Premiere adds zoom and camera shake. I don’t need that. What do zoom and shake have to do with it? I need to remove the slight shake, not add it. The whole point of stabilization is to make the image smooth, not to add zoom and shake. NewBlue Stabilizer handled this task perfectly, while Premier did a worse job.     

Hello,I am contacting you regarding unauthorized recurring charges on my account following a confirmed cancellation.I cancelled my subscription on August 2, 2026, received an official cancellation confirmation email from Adobe, and was issued a refund. Despite this cancellation, my payment card has been debited twice without my authorization: NGN 4,837.50 on August 4, 2026 NGN 20,747.50 on August 7, 2026 Total unauthorized amount: NGN 25,585.00I have attached the proof of the cancellation confirmation email and bank transaction receipts to this.

Qundo chiedo un miglioramento dell’immagine, uso delle parole ma il risultato è quasi identico all’orginale, e anche a ripeterlo non cambia molto

18bin kredim olmasına ragmen video üretimi yapamıyorum. sadece veo3 ile yaptırıyor. sırf burda video olusturabilmek için üyeligimi yeniledim. pişmanım

Tutto quello che dovevo dire l’ho detto; il testo che uso è inferiore abbondantemente a 2.500 caratteri e le immagini che uso sono 3

Hey, Recently I read an old article of Adobe about Keywords. But I want to confirm some of the things I read their as that post was very old and now Adobe may have new rules.1. Is it correct that titles aren't searchable?2. Is it correct that the first 10 keywords are most important keywords and the visibility of your assets depend on them?

Hello everyone,Many designers and creative professionals create amazing websites and portfolios, but getting organic visibility can still be challenging.I would like to know what SEO practices have worked well for you when promoting creative work online.Do you focus more on:Optimizing portfolio pages? Improving website speed? Creating helpful content? Using keywords for better discoverability?Would love to learn from the experiences of Adobe users and creative professionals.

Kann der Acrobat Reader messen und wie genau ist es und gibt es die Möglichkeit dies Messpunkte zu "fangen"? Gruß Klaus

Hi @Rose DV @Tarun SainiI'm getting the error "You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions." when trying to redeem the 3 free months of LinkedIn Premium from my Adobe benefits page.Adobe Express member since 2026 Never had LinkedIn Premium, not even a free trial Adobe benefits page shows the offer as redeemable for me Based in IndiaCould you please help resolve this?