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i have the credits it just doesnt let me generate a video idk why

Hello Adobe, beginning of May I received a subscription renewal and was charged around 500€, I cancelled my plan a few days later, as it said on the internet that if I cancel within 14 days of the renewal I will get a refund. It has been around 2 weeks and i have not received a refund and it says I do not have a pending refund. Please help me fix this issue or connect me to an actual person who can help me. Thank you

Ich habe Adobe kostenlos getestet und nun über Paypal zwei Abbuchungen bekommen. Wie kann ich diese Abos stornieren?Ich habe keine Mail bzgl. der Abos erhalten und möchte auch kein Upgrade. Best.nr. BL3463014202 + BL3463014153.Bitte stornieren Sie die Abos. Ich habe sie nicht genutzt und werde sie auch nicht benötigen.  

The only workaround I've found is to save PSD as TIF and place it into illustrator file instead of PSD. It works, and I can see my spot colors again, but it is frustrating to have to reopen all PSD files and save them in different format. That happens since last update (30.3).

Date of signing field seems to have no controls other than format of the date itself. It does not autosize and is truncated on signed document. 

My acrobat has started to un-equip the highliting tool every time i use it. It does not do the same thing with the other tools, only with the highlighting tool. Every time i’ve marked something it goes back to the cursor. It didn’t do this until recently.Its driving me insane.If you have any suggestions please helpThank you

I just updated to Bridge 2024 and now suddenly I can't change star ratings and color labels without having to use the command key! Very incovenient to need two hands to do this! I looked at the preferences, figuring I'd just check the box that says you don't need the command key, but its gone!!! There's no option for labeling and starring without command anymore! This needs to be fixed. How is it an improvement to make something harder to do???

Adobe has their addins setup so that even when people disable them, after an update of either Outlook or Adobe they default back to automatically loading. How do we stop that?

I got the free trial of 7 days and now I want to unsubscribe it, but when I go in “manage subscription” in the app it’s not there so I can’t do anything. Could you unsubscribe it for me?

I bought a new laptop a few months ago: a Lenovo LOQ 15IRX10 (15.6", Intel i7, 16GB RAM, 1TB SSD). It is a good laptop with solid performance, but since I bought it I have been unable to work properly with Camera Raw in Photoshop.The main problem is that every time I try to edit a photo in Camera Raw, the whole system freezes. Photoshop suddenly closes, and sometimes the computer even shuts down completely.Adobe Support told me that the issue is probably related to the laptop itself.I have already tried everything I could think of:installed all Windows updates, including optional updates; downloaded and installed the latest Nvidia drivers from the official Nvidia website for my Nvidia GeForce RTX 5050 Laptop GPU; selected the Nvidia GPU inside Camera Raw preferences; changed the BIOS settings so that the system uses only the Nvidia RTX 5050 graphics processor instead of integrated graphics.Unfortunately, nothing solved the issue. I really do not know what else to do. I can no longer wo

Hello,Is it possible to download Premiere Pro 24.x for Apple Silicon Macs?Currently, only Premiere Pro 25.x appears under the “Previous Versions” section in Creative Cloud. I specifically need version 24.x for compatibility reasons.My setup: Mac mini M3 (Apple Silicon) Creative Cloud subscription active I already checked:Creative Cloud → Apps → Premiere Pro → Other VersionsHowever, the oldest version available is 25.x.Is it possible to get an official offline/direct installer for Premiere Pro 24.x compatible with Apple Silicon Macs?Thank you.

The following sequence of actions happened, and I tried a few quick fixes along the way. I now believe the PDF has reached a corrupted state.  Initially, I filled out the PDF and applied a digital certificate signature before sharing it with the organization so they could complete the remaining sections. They filled their part and returned the document.  Later, I needed to replace my digital certificate signature with a drawn signature. To do that, I used a browser and managed to remove the digital signature and save the document. After reopening the PDF in Adobe Acrobat, I started noticing issues such as duplicated text appearing in multiple form fields. However, the document still appeared normal in the browser at that time. Since it looked correct there, I proceeded to replace the signature with a drawn signature and submitted the PDF. Now I need to make another update to the same PDF and resubmit it. After performing the latest edit, the PDF has become visibly corrupted even in the

Bonjour a tous,Je cherche désespérément a ré-installer PREMIERE PRO version 2023, car mon windows est ancien. Impossible de trouver la MISE A JOUR 2023. Il devrait toujours y avoir une solution, pour tous ceux qui ont souscrit au CREATIVE CLOUD DESKTOP de ADOBE. J’ai urgemment besoin de celui-ci.Merci d avance.

Every 9th of the month I’m charged 21.59 and every 14th of the month I’m charged 14.99. This should not be happening. 

I’m trying to use the Mockup Beta feature in Illustrator, but it's missing for some reason, so I can’t do the mock-up product. Despite watching many tutorials, I still don’t know why. Just in case I did something wrong: I downloaded an image to use for the product then used my own artwork designed on Illustrator as a logo. Is this the correct procedure to use for a mock-up? Thank you. 

Hi. My tool "Object selection" doesn't work. I changed option to More Stable in the image preferences, I updated GPU driver, I reinstaled Photoshop and I even tried to instal Beta version of Photoshop. Nothing has worked so far. As soon as you switch to the object selection tool, the "people detection" wheel starts spinning in the top menu. However, the tool is unable to complete this detection, and as a result, I believe direct selection doesn't work either. Can anyone help? I have Photoshop 27.6.0.My system info:Processor: 13th Gen Intel(R) Core(TM) i9-13900HX (2.20 GHz)RAM: 32,0 GBGPU: NVIDIA GeForce RTX 4060 Laptop GPU (8 GB)Intel(R) UHD Graphics (128 MB) 

I’m new to Firefly so I expect a learning curve, but what I can’t get my head around or fix is Firefly giving me results nowhere near what I asked for.  For example, I told it to add moving film grain to a still image, which it did, but added a decorative frame and did a zoom in/out.   Next I told it to produce the same effect but no frame and no zoom.  It game me the image with no grain effect and tilted away from the camera at an angle.Is this simply a glitch or am making prompt mistakes?

Why does my account keep getting flagg3d as fraudulent? Adobe concluded my first incident was in error. I got a new one and that is telling me the same thing again. I am very frustrated. I need to use my adobe creative cloud and it is making me think Adobe is the one that is fraudulent.

I worked on a Native American reservation for 8 years and for a few July 4th celebrations while I was there  the public was invited to attend. I took some nice photos of the participants while they were dancing. I am under the impression that images of people in a public outing or festival do not need model releases. What are the rules with Adobe Stock? Thank you.

I was printing using Adobe Acrobat’s “Poster” mode when my print was interrupted and canceled. I cannot recover from where it was and only have enough paper for the final two pages, but it won’t let me select the final two pages, instead trying to print all 15 again.Is there any way to choose the pages under “Pages to Print”? I’ve looked through every forum and video and haven’t found an answer. 

PC入れ替えに伴い、Adobe Photshop/Premiere Elements2023 の再導入をしています。Elements2023のバージョンとしてはDLリンクがなく、2025/2026が表示されます。調べると、後でバージョンを選択できるようなので、ひとまずインストールを進めました。インストール後に起動して2023の選択をする際、若干異なるようなきがしたものの、そのままPhotshopを起動すると、2,026版がスタートしました。2023への切り替えやアクティベート画面はなく、そのままお試し版が起動しています。両アプリの2023への切り替えはどのようにしたらよいのでしょうか。ご指導願います。

Hi,I would like to purchase two images at a higher resolution and I would like to know if this is possible. I tried to call today but the line quality was terrible. Has anyone been able to source imagery at say 50MB in size?

lol 69 99 prelevé sur mon compte 1 jour apres ma souscription pour l essai de 7 jours, ça ne fenctionne pas cela me marque erreur vous etes deja inscrip et qiand je veux utiliser les fonctionnalité cela me dis que je ne suis pas abonné. Je me suis desabonné 5 min apres. mais je suis prélevé. merci de procedé au rembourssement dans les plus bref délai. merci.

Hola, por favor solicito un reembolso de una suscripción de Adobe scan. Yo no necesito aquella aplicación, solo quería probarlo pero ya me debitaron y busque en la página de Adobe un asistente en línea y dicen que están ocupados por eso estoy aquí. Puse una queja en Google play pero me manifiestan que debo comunicarme con ustedes. Ayúdeme con el reembolso ya que no he usado este servicio. Hola,Solicito el reembolso de una suscripción de Adobe Scan que se cobró sin mi autorización. Solo quería probar la aplicación, pero ya se realizó el débito.Intenté resolverlo directamente con Adobe a través de su asistente en línea, pero indicaban estar ocupados. También presenté una queja en Google Play, donde me informaron que debo contactarlos a ustedes.**Por favor, ayúdenme con el reembolso**, ya que no he utilizado el servicio premium. Agradecería su pronta gestión.Quedo atento a su respuesta.Saludos cordiales,

 I want to add above to Image Processor.  Can you help Stephen? :)