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I cancelled my Adobe Illustrator free trial before the trial period ended, and I even received a cancellation confirmation email (screenshot attached). However, despite this cancellation, my account was charged on 4 September. Could you please help me resolve this issue and get a refund?I have proof of the cancellation email, so I believe this payment was made in error. Thank you for your assistance. Best regards,  

We've all had the experience where Premiere couldn't auto-sync audio and video, and so we switch the timeline to Audio Time Units and get to nudging. (I've also recently learned that you can use a multi-camera source sequence to auto-sync and merge audio and video). That is only where my problem begins. Once the video and audio are "linked" together, either through merging it myself or via multicam or nesting, THE AUDIO IS NO LONGER ALIGNED! This is after Premiere supposedly aligns the audio by its exact waveform, or I do it manually by eye. I've tried switching the timeline back to frame count after aligning via ATUs, trimming the video and audio,  and then merging, and it still happens. Here's an example of auto-synced multi-cam on my timeline. This is a clap, and the de-sync creates a very audible clap-clap. Here's an example of a manually synced & merged clip, placed back into the timeline:  Again, the clap very distinctly sounds like a clap and a

The problem:I've enabled Time Remapping on a composition and am using the loopOut() expression to repeat a 16 second animation until the end of the video.When I apply the expression, it places a keyframe at the beginning of the clip and at the 16 second mark. When I look at the single frame at the 16 second mark, the composition is not visible. (The object boundaries are visible to scale/move but the image is not.) This also occurs at the 32sec mark, 48sec mark, 64sec mark...The solution I found (that's not working for me):Create a new keyframe one frame before the 16 second markDelete the keyframe at the 16 second markWhat happens instead:Once I delete the keyframe at the 16 second mark, the keyframe at 15;29 becomes blank. The last keyframe will always be blank, no matter where it was placed, before or after the original.If I have four keyframes and delete the last one (#4), the third keyframe will become blank. If I then delete the third keyframe, the second keyframe will become bla

Hi, Dear Friends!I see ID puts all endnotes from all stories in the same text frame at the end of the doc. I am Ok with that but I would like each EN to show “where it is coming from”So if the EN was inserted in text fram “foo1” it should insert and endnote witht refernce number folowed by the text “foo1” and look like this:[foo1] here i write the endnote. [foo5] here i write another end noteI asked ChatGPT and Grok for help and the totally failed.All help is appreciated!Thank you, and have a good day!Susan Flamingo

After Effects 2024 と 2025 で、R3D（RED RAW）の読み込み時のカラー挙動が異なります。 AE 2024：R3D はフラットな状態で読み込まれ、LUT を手動で適用していました。 AE 2025：同じ R3D 素材を読み込むと、何も設定していなくても既にカラーが当たった見た目になります。 R3D のデコード設定やカラー管理（OCIO 等）のデフォルト仕様が変更された可能性はありますか？

I’m having an issue with Photoshop 2026 showing a “Time Limit” prompt. I have an active Photography Subscription (Lightroom + Photoshop), and my payments are up to date. I’ve already uninstalled and reinstalled Photoshop, but the Time Limit warning still appears.

ハートマークの「ライブラリに保存」をクリックしてもライブラリに保存できず、支払い画面:支払いを送信、同意して購入 などが表示されてしまいます。どうすればライブラリに保存できますか？

I find it very weak that the user does not have the ability to replace one text (Replace all) from all pages at once,Since 2017 I use Acrobat professionally and for 2 years now Acrobat Pro DC with monthly syndrome.I work in the field of construction and in large projects we receive PDFs with works that reach 1500 pages and it is impossible to delete a text, a word of 1500 pages every time (next).I find it unthinkable to be able to do this for free online on various pages and not on Acrobat Pro DC!So you lose customers without knowing it!

Windows 11 Pro with 48 GB of RAMInDesign 20.4.1InDesign is giving me fits. Yesterday it would not recognize certain fonts. So I downgraded from version 20.5 to 20.4.1. That fixed the font problem.However, now I have a new problem. I can only Undo ONE TIME, or at the most (occasionally 2).Troubleshooting so far: I have restarted InDesign.Restarted the computer.Rebuilt preferences and cache using this guide:https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/Does anyone know what else I can try to get my unlimited Undos back?I work at a very busy print shop and this nonsense is just killing me. Any help very much appreciated. UPDATE: it also doesn't seem to want to remember settings, like "Show Import Options" when placing a file. Every time I place a new file I have to check that box--it used to remember my last choice on that.

【v25】シーケンスの文字起こしで2つのオーディオがマージされない（対談編集）Premiere Pro v25を使用しています。 ポッドキャストの編集（対談・2名）で、テキストベース編集を使ってフィラーやポーズの除去を一括でやりたいのですが、シーケンスの文字起こしがうまくいきません。【状況】 タイムラインにオーディオを2トラック配置（A1に話者1、A2に話者2）。 同期は完全に取れています。 【やったこと・設定】 テキストパネルから「シーケンスを再文字起こし」を実行。 オーディオ分析の設定は 「ミックス」 を選択しています。 テキストパネル右上の「アクティブなモニターをフォロー」は外しています。 【症状】 生成されたテキストが、両方のトークをマージしてくれません。（片方の話者しか出ない、会話として繋がらない等） （アクティブなモニターをフォローしていれば）タイムライン上のクリップを個別にダブルクリックすれば、それぞれのソース（クリップ単体）の文字起こしは正常に出ます。 【やりたいこと】 2つのオーディオ（対談）をひとつのテキストとして認識させ、まとめてフィラー、間の除去をしたいです。なにか手順が間違っているのでしょうか？ ご教示いただけると助かります。

Hey people,I am using illustrator since 2 weeks and I can't get the glow to the front. I tried previously answered questions but those solutions don't work. Any help?

I was trying to Upcale in Photoshop (Creative Cloud subscription) as LRC does not allow upscaling if the denoise option has been used, and there is no Generative Upscale option in the Image dropdown. What am I missing? All apps have been updated

Hallo,wie bekomm ich die Schnellzuweisung z.B. für Listen etc wieder da rechts oben rein?Früher war das immer da mit so einem Blitz als Icon.  

(google trad) Hello, I'm having trouble installing Photoshop Elements 15 on a new PC (Windows 11). Photoshop Elements 15 refuses to activate my license. After contacting Adobe support, I was able to verify (unsuccessfully) that my license was indeed deactivated on my other devices. I also tried reinstalling with my antivirus and firewall disabled.Has anyone else encountered or resolved this type of problem? Thank you for your help. 

I have login in free trail of acrobat but on the same say i cancelled it through the safari login and it says u sucrssfully cancelled ur premium but today there is a mail coming of 40 dollar 

Bonjour J'ai mis un mot de passe pour ouvrir un document.Je pense savoir ce que c'est vu la date, mais impossible de m'en souvenir.Est ce que c'est définitivement perdu 

Foi descontado o valor anual do plano hoje, mas iria fazer o cancelamento pois o serviço não me atende de forma que eu queira continuar. Logo, peço ressarcimento do valor pago no plano anual. 

This has been a problem for months and months and Adobe refused to fix the problem. When attempting to have a PDF document sent for signature, the application hands at upload at 72% and won't budge. The solutions offered by Adobe personnel don't work. Using the online version doesn't work. Signing out and back in doesn't work. Switching networks doesn't work. Unisntalling and reinstalling the application doesn't work. Using different PDF's doesn't work. Doing all the above and rebooting in between each doesn't work.  This CLEARLY is an on ongoing problem and the workarounds provided don't work.  ADOBE - WHAT IS THE PROBLEM?! ENOUGH WITH THE NONSENSE, WHY ISN'T THIS BEING FIXED?! As I'm typing this the online version is stuck on "Loading..." I use eSign for my business and this is a MAJOR problem? If I'm forced to signed up for Docusign, I'll just cancel my entire Adobe Suite and find alternatives. This is a feature I pay monthly for and if I can't use it, and Adobe

I've tracked a shot and created a 3D camera, added a logo and text in the shot.  I've added drop shadow and stroke to the text, and drop shadow to the logo but they don't show up.  As soon as I turn off 3D in each layer, they're magically there.I did the same exact thing last year to a project.  As a matter of fact, I opened the project and there was the drop shadow. I've added them as an effect and as a layer style, neither work.I'm pull out what few hairs I have left.TVS 

 There used to be this option in previous version where in export setting I could adjust LUFs for loudness control and now it's not there? Did they change the placement of this effect? Why would this be deleted? Is everything wrong with v26??v26 v25.6.4 

How do I enable single key labelling in Bridge? I do not see the “Use Ctrl/Cmd for Ratings and Labels" check box at the bottom of the Content panel. I do not have that option.

Hi all! I am trying to create my own .mogrt file of a typewriter effect that's meant to mimick a robot speaking, with plans to move it into Premiere Pro so I can control the speed, font, colours, etc for future projects. The attached image is from a template that I downloaded, and the speed can be controlled via this slider and NOT keyframes.  The below image is my effect that I'm creating. As you can see, it has the normal 'slider' with the keyframes. My issue is that I want to bring this into Premiere Pro and control the speed in there, and that can't work with keyframes. Does anybody know how that 'speed' fx was added onto the first image, allowing the typewriter effect to be made without keyframes? Thanks! Hope that made sense lol  

So, basically I opted for a free trial in acrobat for acrobat premium subscription.But,now I don't need it anymore . But I forgot to turnoff Autopay . So , the money are automatically deducted. Could u please guide me how to get refund or any other alternatives to get my money back ? And the payment is done just an hour ago.So,I sincerely request you to look in to my issue and resolve it at the earliest.

I would like to know if there is any project management  tools that adobe provides? The idea is to help me with multiple clients when it comes to delivering projects. I have heard of adobe having marketing tools, but not sure if there are tools that help provide project tracking and collaborating?

Hi all, this seems like a stupid issue but its driving me crazy. I work such that I fairly frequently need to relink files due to file path changes and it used to be I simply located the first clip for Premiere and it would then automatically link all the files in that same folder that matched. The files are always in one folder so this made relinking a non-issue. All of a sudden now, Premiere won't link more than one file at a time no matter what I do. I've tried removing and reinstalling Premiere and updating everything on my Mac to the lastest version of everything but its still linking one at a time.  I hope this is just a dumb issue that I did something but whatever the solution, I'd love to hear it. Thanks!